We've worked with the VL Omni team since 2018, and in that time have seen the team grow, new technologies and project management tools implemented, and yet our core team has remained the same. They are extremely reliable partners and we are glad to trust them with our business.

We have a custom back end system that requires very specific parameters with any integrations we want to connect it with, and VL Omni was the only partner we were able to find that could build out what we needed. They guided us through the process the entire way and have always been very open about our options, costs involved, and making recommendations based around our needs.

Nothing! They are a great team to work with.

Beautiful automation. My team can focus on building and developing customer relationships rather than exchanging data between systems.

VL Omni's talented team was able to set up an integration for us 5 years ahead of the competition and their support is outstanding.

Every once in a while there will be a hiccup with systems exchanging data but each time it has been found that it was the fault of the systems and not VL Omni's setup. Each issue has been addressed and fixed promptly so I really don't have anything bad to say.

Excellent. We had a critical deployment to Shopify that needed to integrate into our old ERP system that there were few solutions for. VL OMNI had the expertise to help make the transition as smooth as possible.

VL OMNI could handle a high frequency of order purchases in near realtime between Shopify's APIs and our Epicor ERP system for a reasonable price. The set-up was easy and the tech support team at VL OMNI were expert in getting the project up and running in a timely fashion.

There were a few bugs in the beginning, but the VL OMNI team was quick to investigate and solve on the fly. Perhaps the testing could have been more robust before full deployment, but the few orders that were affected were quickly identified and the orders were correctly processed. Furthermore the bugs were fixed and now things are running smoothly.

Overall from the beginning of the project to the launch phase VL Omni team was really effective and supportive and made sure everything goes as expected and we were not just creating this integration we were also migrating to the other platform which was an additional piece to the integration and overall integration came along very well.

VL Omni Shopify App needs more enhancements to provide more data to analyse the performance.

We had a great experience with VL

It was able to automate many processes which saved me lots of time and errors

Sometimes we showed files were transmitted but they were not received by thrid party, there was no way for VL to show they did not receive it

We have been overall happy with the performance of VL Omni

VL Omni has helped me save multiple hours per day by setting up automation to our Amazon store and helps to funnel orders into our system instead of having to hand type each order that comes through.

We get a large amount of duplicates that we have to sift through to make sure that orders are not getting double shipped. We then have to take all the duplicates and delete them out of our system which is a time waste.

The integration with Shopify to update inventory.

We haven't had any issues with the software and they are always prompt when adjustments are requested.

Easy to use, normally orders will automatically send to us with no issues

Everytime need VL's crew to help to resend orders

The integration went smoothly and the team is well versed on the two platforms we were integrating.

There were no problems and it worked as expected.

Simple, easy to use EdI. Friendly staff.

N/A nothing really to say about the “least”.

EVERYTHING IS GOOD SO FAR. WE LIKE THE WAY IT'S GOING. SO, WE DON'T HAVE ANY COMPLAINS AS OF YET. THE WAY IT'S TRANSFERRING DATA TO BLUELINK IS PERFECT.