Shopping Cart Elite vs TaxCloud

RATING:

3.9

(25)

Shopping Cart Elite has 25 reviews and a rating of 3.88 / 5 stars vs TaxCloud which has 72 reviews and a rating of 3.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (25)
3.4 (72)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
4 / 5
3 / 5
Customer Support
4 / 5
3 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
March 15, 2023
November 29, 2023
Pros/Cons
  • Pros

  • Customer support was very responsive. The Skype group coordination works very fine.
  • Its the best user friendly program, and the support they offer is top notch.
  • Cons

  • They have a very high employees turnover and lost most of the continuity of the work already done when a new employee arrive. For the inversion in time and money I did it's expensive.
  • That mistake costed us over the weekend. Constant other mistakes.
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  • Pros

  • We upload our transactions on a monthly basis rather than using the live feed. It has been working great until recently.
  • I think many will upgrade to the full version in time. From what I can tell, it is the best value.
  • Cons

  • Before I was even able to access the full functionality I received an invoice for a time period before I even had signed up for taxcloud. They admitted it was erroneous and corrected it.
  • At first customer service seems a concern. However, this is short lived once the immediate anxiety of employing a new service is overcome.
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Pricing Range
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$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos