All Odoo Reviews
1-25 of 768 Reviews
Sort by
Charles
Health, Wellness and Fitness, 1 employee
Used unspecified
OVERALL RATING:
4
Reviewed April 2024
Odoo productive and efficient
Nabin
Verified reviewer
Computer Software, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2021
Complete set of business management software
Odoo has helped us to automate our business process securely while leveraging more revenue.
PROSThe best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.
CONSThe software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.
Reason for choosing Odoo
Odoo is open source and can be hosted on-premise making it best for growing business.
Reasons for switching to Odoo
Odoo can be implemented on-premise making it more reliable and secure.
Peter
Verified reviewer
Industrial Automation, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Buckle your seatbelt, it's going to be a bumpy ride!
The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly. Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
PROSOdoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally. The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work. The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
CONSThe initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
Reason for choosing Odoo
It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.
Faustino
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2023
Inexpensive
It's been ok. The key difference is the support staff you get, some are good and efficient, others... not so much.
PROSit was easy to setup and now all the apps are included in the User License Agreement.
CONSIt is hard to understand the user access structure.I would like more documentation and training on all the modules.It is hard to search for past support ttickets.
Reason for choosing Odoo
costs savings and complete suite of software offering.
Reasons for switching to Odoo
Cost savings and ease of use.
Zobaida
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
One of the best and cheapest ERP system
I have used Odoo for more than 2 years in my old company as a sales engineer for a construction company, our sales is different because we sell executed works, Odoo helps in tracking the daily works and sums them to make our invoice.
PROSOdoo is one of the cheapest ERP systems in the world, it has all the core ERP functions needed that help any business type to organize, monitor, and control all processes in the business. Odoo is very easy to use and has all important trainings online.
CONSOdoo is a perfect solution for small sized businesses and can be applicable on simple processes. personally, I do not like the user interface of Odoo.
Grace
Verified reviewer
Retail, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Odoo is the greatest free/open-source ERP
Odoo's components are seamlessly integrated for a variety of unrelated tasks, which aids in technical and functional workflow comprehension. The system's potential to serve as a one-stop shop for all forms of commercial activity.
PROSAs far as open-source ERP systems go, Odoo is tops. Odoo's open-source and free community edition comes with a wide variety of useful apps. It also has a more feature-rich premium version called Enterprise.
CONSOdoo is open source, thus it should be simpler to customize. Nevertheless, it is difficult to track down reliable resources that instruct programmers on the subject.
Reasons for switching to Odoo
Allows users to set up recurring messages to be sent to contacts in a database. Additionally, switching between lead and client states is helpful, as it adds structure to the work.
Victor
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed December 2020
Misleading Functionality
On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.
CONSWe were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility. Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.
Reasons for switching to Odoo
To improve tracking of sales, invoices, and overal management of customer data.
Andries
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2023
Seems good on paper but make sure you do not get an inexperienced consultant doing the setup
Seems good on paper but make sure you do not get an inexperienced consultant doing the setup
PROSFunctionality was the thing that made us try Odoo.
CONSTheir service was less than impressive when it came to discussing the fact that they initially assigned an inexperienced consultant to do the implementation
Reasons for switching to Odoo
Seems good on paper but make sure you do not get an inexperienced consultant doing the setup
Hailey
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
great software for running a warehouse
ODOO is a great way to keep track of inventory, sales, work tasks and so much more. Any business would thrive with ODOO.
CONSIt was a little hard to get set up but customer service was very helpful and walked us through the process.
Allan
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
A great open source ERP platform
It was great, good job to the Odoo team!
PROSIt was one of the best Open Source tools we've found, feature rich and actively updated
CONSThe few times we needed support it wasn't cheap, however those were few and far between
Antony
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Odoo Review
Being able to manage our contacts and sales pipeline with an was to use dashboard
CONSIntegration with some of our other dashboards such as socal media doesn’t give real time data
Youness
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed August 2019
An Odoo Defender Review
beside all the pros and cons. Odoo is just awesome, the overall experience i had with Odoo during the last 9 years is very positive.
PROSThe most interesting and brilliant thing about Odoo, is its framework and how easy we can develop using it. Also some apps are just easy to learn and well documented.
CONS- Luck of technical and functional documentations ( functional is getting better faster than technical ). - Luck of automated migrations tools ( a pain for customers too ). - Odoo still doing big changes to its core apps, which makes all our modules obsolete very quickly. - Partnership model is very hard to keep the same label (eg. silver or gold) after a year or so, if you can't get more users.
Reason for choosing Odoo
It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )
Reasons for switching to Odoo
It was at that time (9years ago) for two major reasons: - Great framework and Great ready to use modules. - Great community. - Open Source ( Also we loved the move to the new licences )
James
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed January 2020
Great Software and Product Horrible Implementation and Support
Overall Odoo is a GREAT idea and great product. However with their model and support I believe you will get frusterated. You will bring one your client 1/2 way through your project after spending alot of money or be frusterated the entire time when you need to do anything special with their product. They like to point you to something called a SUCESS PACKAGE but with all due respect when that becomes the reply when you cannot even create a transaction for a purchase you should go with another product.
PROSAlot of Features...If you have the patience and the money you can do anything.
CONSThe Support and the Platform is sometimes very vauge. It does not make sense errors out and relys on a module platform for most functionality which makes you reliant on a third party.
Reason for choosing Odoo
We did choose it over Shopify but we may for the Customer Service and Support alone and replies like well if you need help with that you will need to PURCHASE a Sucess Packet after spending 800/month for their software we opted to go elseware.
Reasons for switching to Odoo
Shopify nickle and dimed you constantly and took commision on all sales. Their model was self serving and not what we were looking for. However though its self serving in alot of ways it does work for a simple implementation better than Odoo.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Odoo - a business-oriented program.
Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together. The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities. The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful. The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger). The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.
PROSOdoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.
CONSOdoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.
Reasons for switching to Odoo
The contemporary, quick-response user interface, as well as the phone and tablet apps, are incredibly intuitive and simple to use. All of my company's information is in one location, including contact information, client history, opportunities, and comprehensive accounting.
Keriwala
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Use this product to increase your business productivity
I am working for 4.7 years with Odoo Odoo is very good, practical and easy to use ERP software Easy customization that fulfils every clients' organizational needs
PROSAnalysis reports and graphs provide easy understandability User attractive interface Easy customization Fast working
CONSAccording to Indian Accounting standards, I think that Odoo has to do more deep analysis and provides the functionality to their end-users for ease of use Also Odoo have to increase types of graphs provides graphical data
Reason for choosing Odoo
Because it is very easy to use and customizable ERP software
Vendor Response
Thanks for the great review! We look forward to continuing to collaborate with your organization! :)
Replied July 2019
Niaz Ahmed
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2020
Future is here...
I am odoo developer and providing customization and the apps to integrate with odoo. Being a developer i feel this is future . The world will recognize its versitality verysoon. Its the solution to all problem at one place. We can summrize it by saying its platfourm where you have to put all your problems and leave it for odoo to solve. Because its builtin app most likley solve all your problems.
PROSIts feels tricky at first. Butt when you starts using it you will be in love with his versitality.. I like most the control that you can control your stuff at one place. Which is now a days is big prob. You can change optimize and integrate the stuff with very little effort.
CONSWhen you comes to cons. It usally feel tricky. Which may make you away from using it. Next you have to putt some effort to understand what actually is going around.
Reason for choosing Odoo
Its availbility.. Scalibilty. And versitile nature makes its unique from others..
Reasons for switching to Odoo
As i mentioned its easy to manage and control your code with odoo. And being developer its best thing when you have the control all over the produvt that your are builting at one place.
Aninda
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed October 2022
Awesome ERP Experience!
It has all the modules/features integrated to run a business
CONSSupport shall be more responsive and cost friendly
Reason for choosing Odoo
Oddo seemed to offer more features/functionalities at better cost
Reasons for switching to Odoo
PrideSys ERP feature development was very poor and slow to keep up the pace wit our business
Tim
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2020
Incompleted project, doesn't allow for easy customisation
I would highly recommend for anyone looking into a customised software system to not use Odoo. You will need a skilled developer to complete the simplest of tasks for you.
PROSThe idea of having an all in one database is great, but simply unattainable with their software system.
CONSWe used a recommended developer from Odoo in Australia to build and develop our software system. Our project was allocated 12 weeks to complete and it is now 18 months later and the project has been abandoned. It seems that simple integration between Odoo and a payment gateway was difficult, taking the developer 6 weeks to complete. When the project was near "completion" I was advised to purchase the 12 licenses that would be required at a cost of $5000+USD for the year. At this stage, we could've only purchased 2 licenses to progress in the project. The project continued for a further 9 months until it was abandoned (due to it not being completed) at which stage we asked Odoo for to seek reimbursement for the licenses. Unfortunately, even though we used a recommended partner of Odoo from their website to develop our project, they informed us that they would not refund or partially refund our purchase even though the project isn't completed, a recognised developer was used, and we are still unable to use the software. Their suggestion was to give it more time.
Reason for choosing Odoo
The idea of having one program that could do everything sounded great. It didn't work.
Juan
Verified reviewer
Marketing and Advertising, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed September 2021
A open source MRP free of charge, but beware of implementation costs
If you are running a SMB with a low budget and are kind-of- IT-savy, you will get away with a reasonably extensive MRP free of charge (when using the Open-Source version). You will count with CRM, Accounting, Operations, and Marketing basic modules, that will get the job done. However if you are looking a seamless experience, you may want to evaluate mainstream tools like Hubspot, Zoho or SAP, albeit facing higher costs.
PROSThe open source version is free of charge. It counts with several modules, allowing to combine Sales, Accounting, Manufacturing and Logistics modules using ODOO as an ERP.
CONSIt is cumbersome to customize. Especially when facing code, it becomes highly dependent on IT teams. This makes ODOO not the most accessible CRM to work with, even at the free trial version. Deeper customization often requires coding skills, meaning a high necessity to work with an experience Odoo partner. This is where the free-of-charge-open-source promise becomes tricky
Reason for choosing Odoo
ODOO seemed versatile and offer extensive tools, working like an integrated MRP. The open source version was free of charge.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
FUNCTIONALITY
1
Reviewed October 2022
Odoo is not easy to setup
We still using odoo for our business. It's hard to use and understand, but everything it's connected. You can create an invoice and make a project automatically, create and issue and add followers+client. But it's really expensive if you need customize the tool.
PROSAll proccess of your business inside one place.
CONSOdoo has a lot of features like another ERPs but it's really hard to get it working without get a lot of effort on coding features. There are a lot of features without enought development. If you need to add some easy feature like "don't show to client some stuff" you need to develop this and it cost money. Lot of pieces to join but those don't be so good yet.
Reasons for switching to Odoo
We move to Odoo because whe was using a lot of tools and was really hard to get interconection between them.
Corey
Design, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed September 2020
DO NOT BUY SUPPORT PACK - Outside Source Help
I would say this has been an overall average experience. The pros of this ERP system outweigh the very negative start to using this system, and I cannot stress enough to not deal with the Support Pack system as the level of talent of Odoo Project Managers is low. They will overcharge you and not really give you much more than anything you could have expected from a recent graduate out of a college.
PROSWe loved this for the ERP system of integrating our lead management, supply chain management, quotation system, accounting system, CRM system, and inventory all into one area. We previously had to force together multiple different sites and systems (i.e. Jobber, Quickbooks, Monday/DaPulse) and after many years of growth we simply have outgrown these dated systems and can no longer afford the time to micromanage so many transactions. We also needed automation on multiple areas of our service, which Odoo has been able to provide. After extensive training, NOT FROM ODOO LET ME TELL YOU, we have been able to customize this fairly well to our complicated value add manufacturing processes.
CONSI have had the worst time with customer service when it comes to Support Pack Hours. Not only were we billed for every millisecond of time, but we were easily overcharged for time as well. One simple email response would take 6-10 minutes of our support park. After asking for a service level document multiple times, they simply have not provided one. They also hid the fact that support pack hours expire. We began our Odoo integration just before COVID hit, and we had to stop the Odoo integration for a few months, only to be met with many hours being used on ODOO EMAILING US for updates on when we would come back. In the time spent with them implementing our systems to Odoo, they easily have dropped the ball so much with such low support that we had to hire a third party consultant to get this system up and running the way THEY MARKETED TO US and how we initially envisioned this working.
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
"Odoo: the key to more efficient and profitable business management - my testimony".
With Odoo, I have been able to solve several important business problems for my company. Firstly, the platform has allowed me to centralise all my business operations in one place, eliminating the need to use several separate software and tools to manage different functions of my business. This has greatly improved the efficiency and productivity of my employees, allowing them to spend less time juggling different tools and more time focusing on their core tasks.In addition, Odoo's project management functionality allowed me to better track the progress of my projects, set clear deadlines and ensure that tasks were properly allocated to team members. This allowed for better collaboration between team members and more efficient management of resources. I was also able to track sales and purchases more efficiently, using Odoo's stock management and invoicing features.Finally, one of the main benefits I have realised from using Odoo is better visibility of my business as a whole. The real-time dashboards have allowed me to track progress in real time, monitor sales and expenses and analyse business performance. This has enabled me to make better and faster decisions based on accurate data rather than estimates or hunches. In short, Odoo has enabled me to manage my business operations more effectively, reduce costs and improve the profitability of my business.
PROSWhat I liked most about Odoo was its ability to provide a complete solution for managing my business. With Odoo, I was able to consolidate all my business operations in one place, from sales and purchasing management to project and human resources management. I also liked the flexibility of the platform, which allowed me to customise processes and functionality to meet the specific needs of my business. Finally, I found Odoo to be very easy to use, even for users without extensive technical knowledge. The user-friendly interface and online tutorials allowed me to get started quickly and take full advantage of Odoo's features. All in all, I found the Odoo solution to be very effective in streamlining my business processes and improving the management of my company.
CONSAlthough I really like the Odoo solution, there were a few things that I found problematic. Firstly, I found that some features were less intuitive than others, which meant I had to search longer than I would have liked to find solutions to my problems. Also, the initial installation process of Odoo can be a bit complicated, especially if you are not used to working with open-source software. Finally, I found that the online documentation and community forums were not always very clear, which sometimes made it difficult to find information on specific issues. However, on the whole, these problems were minor compared to the benefits I saw from using Odoo.
Reason for choosing Odoo
I chose Odoo for several key reasons. Firstly, I was attracted by the flexibility and customisation offered by the platform. Odoo is highly configurable and allows great flexibility in customising workflows and functionality to meet the specific needs of my business.In addition, I found Odoo's feature set to be more comprehensive than the alternative products I looked at. Odoo offers features such as project management, human resources management, stock management, invoicing management and many more. This comprehensive range of functionality has allowed me to centralise all of my company's business operations in one place, which has greatly improved the efficiency and productivity of my business.Finally, I have been impressed by Odoo's active community and its commitment to innovation and continuous improvement. The community provides strong technical support and regularly offers updates and improvements to the platform to meet changing business needs.All in all, I chose Odoo for its flexibility, its full range of features and its commitment to continuous innovation.
Anonymous
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2020
Cool idea - Terrible PAID customer support - Buggy software
Very frustrating. I'm used to working with Open Source platforms and expect no support from platform developers except forums and white papers. When I pay for support, I expect support. Odoo PAID customer service acts like they are donating their time. In short, unless you have a python coder on staff, do NOT use Odoo.
PROS*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/PHP and running a LAMP config server. Tons of features and full suite of integrated apps. But all of them are buggy and PAID customer support is terrible.
CONS*Opinions shared are from a 20 year marketing pro who knows his way around HTML/CSS/JS/Lite PHP and running a LAMP config server. Terrible customer support. I mean, really, really bad. Takes a week or more, if ever, to get email questions answered. When answered, I get responses like this. "Yes, you are right. That is broken. We might fix it in the next VERSION. Or, you can pay us extra to fix it in this version." Odoo customization cost base development fee plus $5per dev hour per month forever. So, a 20 hour CSS/HTML/JS customization would cost BASE, plus $100 per month FOREVER. Odoo.sh multi website platform is a nightmare from SEO pov. Out of the box themes are responsive, but rudimentary. Their ecommerce themes are very bad. Back office sales order process takes about 20 clicks to complete . POS systems have limited hardware options Adding inventory is multi-screen / excessive click function. Shipping apps don't work well. All non-tech staff HATE the platform. System generates excess volumes of emails that can't be turned off. Paid hosting doesn't support NON WWW domain names. I never saw that problem in 20 years of hosting websites! The list goes on, but there isn't enough space here to write all the problems with the PAID version with PAID customer support.
Reason for choosing Odoo
NA
Reasons for switching to Odoo
I didn't. My company made the decision before I came on board.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Why Others When Odoo Is Here?
From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.
CONSThere should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.
Daniel
Packaging and Containers, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Odoo (6 months in)
Odoo is our new system for all things sales, accounting, CRM, and inventory. Overall experience has been great. Some challenges when it comes to implementing or changing workflow and knowing how to do it. overall has greatly improved operations and profits.
PROSWith Odoo it is your all-in-one software for everything you need. It is awesome due to its ability to link everything together. You can track down order from start to finish. Great system if you are looking for all in one CRM, accounting, and inventory system. Website building off of Odoo is super easy and has great features to implement for your customer. This software has greatly improved our sales team and overall customer satisfaction because of the all-in-one solution and visibility of your operations.
CONSOdoo is easy to use but it does have some challenges when implementing software or improving. This is due to the database has many ways it can be changed. If you have workflow you want to implement there could various ways to achieve it. I recommend ensuring you get as many support pack hours as possible this way when launching you can ask Odoo person as many questions as needed. You will for sure need someone great with software and can understand as it is sometimes challenging.