This has lead to profit increase and more satisfied clients. In addition, the support team is easily accessible and helpful to answer any initial questions i had.

The payroll is tied into the crew schedule to allow for an accurate man-hour count and financial returns or losses.

We have a great relationship with their customer service team, which has led to helpful system tweaks and updates.

Scheduling and payrol integrated became so easy to do. I could track productivity and expenses, basically, everything I needed to operate my business was there.

ArboStar has managed to create one of the best CRM there is. Very responsive team with fast access to all the essential information is resulting in brilliant performance.

I've toyed with the idea of using a CRM for my business before, but always thought we were too small for one. But when you're wrong, you're wrong.

Very satisfied up to now, helps to be effective, quick in communication, accurate.

Man hour return tracking function was great as I could easily see who's bringing there most money to the company.

You may program the system on how frequent the follow-ups through phone, email and text messaging too. The feature I like the most is the integrated IP phone.

I love how the app makes my team so much more effective. Just about every mundane task I do is made quicker in some way.

Overall great experience, [SENSITIVE CONTENT] and other team members were professional and polite at all times. They gave a live demonstration on zoom which took around 40 minutes.

When i started using the Arbostar, app lacked offline mode functionality meaning that if I was on site creating estimate and there were no reception I couldn't send it out.

I was sold after five minutes of watching but didn't want to be rude and interrupt (sorry [SENSITIVE CONTENT]).

I found ArboStar to be exactly what my tree care business needs. From streamlining the business process to ease of use, this software is so much better than the ones I've used in the past.

We did everything there from payroll and accounting to estimating and invoicing. Features that I loved the most was communication, inbuily IP phone.

For example, the financial records of my company are stored in the cloud and are synced with Quickbooks immediately, which definitely gives me peace of mind.

I absolutely love it and would definitely recommend ArboStar to other businesses.

It has simple, logical, straightforward interface. As a customer service, I am so grateful that we found the software to be helpful in centralizing and making our operations more efficient.

It was difficult to instantly transition to paperless. It seems it was all or nothing.

I used to work as a general manager in Tree Doctor company for more than 2 years and this software was amazing to work with. Very complete and easy to use.

User friendly which I appreciate, if I ever need support they are incredibly receptive and adapt to my skill level, I like that it is customizable to my industry, other software I found was not.

ArboStar keeps amazing client records. In a single year I might engage with about 2000 existing and prospective tree care clients and I want to make each of them feel important.

Arrive at any site with confidence. The app provides a detailed geotagged map that highlights exactly what needs to be done, thereby enabling quick and effective task completion.

I used Arbostar for over a year. The features that I loved most was how easy it is to create detailed estimates with pictures and project schemes and how detailed pricing calculator they had.

I have been very happy with this product. It certainly makes my job easier and helps me track items that would often take many more man hours to organize.

The reporting functions of the software are fantastic. It's very helpful to know the dollar amounts of scheduled work.

ArboStar’s service is our competitive advantage.

Great advantages of the system include scheduling coordination and it serves as a repository for project deliverables.

Big Wave offers customizable, user friendly and intuitive software with first class support.

Very user friendly program. The customizations available are the major strength of this program.

Do not know software enough to see a negative.

Overall it is pretty easy and BigWave is always very good at adapting to their customers needs. It is a great way to communicate within your team regarding various projects and work orders.

A friendly piece of software that inspired confidence in the time table.

Product is hard to use for other types of projects.

The global calendar for scheduling considerations, the ability to upload and share documents, ability to track site status for projects.

Love the alerts, status, import/export features, etc. Very ease to use for ourselves, customer and partners.

I am a Deployment Pricing Manager that solutions projects that are typically managed with the use of BigWave.

The Support staff is excellent to work with always willing to go the extra mile to fix any issues that may arise. BigWave is one of the best vendors I have had the pleasure of working with.

They have features that effectively manage our deployment installers and our deployment projects. It manages multiple projects simultaneously allowing our project managers to be more effective.

Reporting is awesome when your looking for specific project details. Providing the ability to view the Standard Metrics and billing information.

We used this to manage the deployment of several major systems across the country. This application  flawlessly performed its functions well.

Sometimes I find the importing and exporting confusing, but I don't think that is the software's issue, but more of a personal issue.

This is a big tool in tracking projects and is very helpful with its real time updates and ease of use for a large bunch of people.

They genuinely care about our business, how our office runs, providing insight and solutions that exceed our expectations. I would recommend them in a heart-beat.

The biggest challenge is the inability to lock down data which is entered. This would be nice to have to avoid anyone going back into project custom fields and changing data in error.

Great Product with a superior customer support team. Easy to Use features throughout.

Bigwave allows us to manage multiple projects, across multiple regions all with a relatively small team. This keeps our teams focussed and efficient without adding additional costly resources.

US Dollar

Arbostar is a unique and advanced Business Management Platform for the tree care industry, bringing teams, projects, sales, and reports together. It is a cloud-based solution that helps streamline processes related to CRM, scheduling, dispatching, accounting, GPD tracking, and more. Not only does Arbostar offer web-based deployment, but it also offers mobile app supported on iPhone/iPad and Android. Arbostar helps to streamline tree service business workflow, reduce operation costs, increase profit, and customer satisfaction.

https://arbostar.com/



LongDescription

Employee Management

Work Order Creation

Electronic Payments

Status Tracking

Time Tracking

Email Alerts

Customizable Reports

Document Storage

Activity Tracking

SMS Messaging

Dispatch Management

Job Costing

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Order Management

Invoice Management

Project Management

Customer Database

Recurring Appointments

Job Management

Calendar Management

Customizable Fields

Geographic Maps

Scheduling

Accounting

Multi-Location

QuickBooks Integration

Mileage Tracking

Mobile Access

Inventory Tracking

Real Time Data

Performance Metrics

Routing

Maintenance Management

Marketing Automation

Workflow Management

Email Management

Activity Dashboard

Inspection Management

Alerts/Notifications

Equipment Maintenance

Work History

Reporting & Statistics

Time & Expense Tracking

Automated Scheduling

Estimating

Work Order Management

Customizable Templates

Job Scheduling

Billing & Invoicing

Accounting Integration

Incident Reporting

For Arborists

Real Time Reporting

Photos/Images

Inventory Control

Reporting/Analytics

Payroll Management

Job Tracking

Client Management

Quotes/Estimates

Third-Party Integrations

Appointment Scheduling

Maintenance Scheduling

Vegetation Mapping

Document Management

Inventory Management

Search/Filter

Purchase Order Management

Access Controls/Permissions

Data Import/Export

Contact Management

Project Time Tracking

Vendor Management

Training Management

Client Portal

Reminders

Customizable Branding

Drag & Drop

Purchasing & Receiving

Task Management

Mobile Alerts

Real-Time Monitoring

Geolocation

Route History

Route Management

Cost Tracking

Compliance Management

Historical Reporting

Real-Time Notifications

Real-Time Updates

Delivery Tracking

Monitoring

Location Tracking

Groundskeeping Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ArboStar

In Person

Live Online

Webinars

Documentation

Videos

BigWave is cloud-based customer relationship management (CRM) solution for maintenance and field service project teams struggling to manage daily operations with manual procedures and spreadsheets. The software is mobile compatible and supports a paperless operation by allowing technicians to collect signatures from store managers electronically, upload reports, and note statuses from mobile devices. Pipeline reporting facilitates efficiency by allowing users to quickly review the status of service work pipelines across scheduled sites.


BigWave has the capability to build custom reports, and its templates cut down on unnecessary administrative overhead by pre filling work orders with the details technicians need. The solution provides a dedicated web page for each site, allowing users to track schedules, enter custom field information and pricing, and report job statuses. Customers can view their job status online and work collaboratively to cease the need for status updates. Critical information uploaded electronically is recorded and organized to assure timely payment from satisfied customers.


BigWave records dates for each activity on a site assigns specific duties internally and then notifies the appropriate users when steps are complete, due, or overdue. The solution helps companies unify and optimize their field service operations.



ArboStar vs BigWave

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