When we presented our needs in detail many times over, they agreed they could handle them in the end, they were unstable and unable to deliver.

However, we only used it to dispatch work to our mobile techs and that part worked seamless. The techs loved the simplicity of the software.

That didn't change the fact that FieldLocate is an inferior product with no real support.

If you look on their website and talk to them, they will sell you the world. The invoicing is pathetic on this software.

Their licensing practices -- with the annual commitment -- is unfriendly and unusual in the software licensing world, in my experience. Terrible overall experience.

Since then the support from FieldAware has virtually disappeared and 3Plenish have been close to useless.

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely.

They never delivered what was asked of them. When I tried to break the contract, because I was not receiving what was promised, the threatened to sue me.

It is goos and easy to use software. It help to organise operation.

It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost.

Customer service is not consistent on there advise. Setting up the software to track key customer information is difficult, and report design is very limited.

The technical help is immediate and effective.

They fix one problem with sync and another arises.

FieldAware has been an extremely stable and reliable platform for us, functioning without fail and providing good standard features. But I am particularly happy with the ability to customize fields.

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

The road-map process for new feature requests can be vague at times.

Overall, fieldaware has been a great fit for our company.

The mobile app is very user friendly and works good. The price book is very easy to set up.

The software WHEN it works is good, adding photos into job sheets is easy and creating job sheets on the fly is good.

Ease of use, pictures, and operation. Dispatching was smooth and reports are good.

The inability to get Field Locate to  SYNCH with Quick Books is a major disappointment for our administrative staff and management. This very feature was a major part of my purchasing decision.

FieldAware makes it easy to manage field crews.

Reporting is very limited, Customer service is quite bad.

Poor integration options. Not modeled to improve field performance in ways you might expect from typical service management software.

It doesn't work properly and the support is terrible.

The scheduler itself is really handy and a great way to keep an eye on who is where.

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

They are willing to help you and your business any way possible to make this product work for your company. The mobility of the product is the very best.

No default tax setting, and difficult to carry out some requests with the ipad version.

When we first implemented this program we discovered very quickly how limited this program is.

The software could be great if managed correctly but their back office team have no care about customer service.

When it worked, the application was pretty easy to navigate and the service reps were very responsive.

Just really helpfull to keep me even more motivated when I built relationships with them.

Great for teams on the go that have to rely on mobile first Apps instead of traditional software. This is a great solution to manage teams and for team players to improve their results.

Happy with FORCEMANAGER is an intuitive and easy-to-use tool, without a doubt a true sales reinforcement. Also helps us optimize the time and collaboration of my team to be more efficient.

It focus on what is important to a sales rep, especially external. It gives a transparency between external and Infernal sales that is very important.

The application would crash and sometimes give me an error message when I would try to login, and I used the same username and password to log in every time.

The cost of multiple users, even if we have different roles, we should pay as the most expensive role to all of use.

Everybody in the org has the total overview of sales activities. We have throughout the proces had a very good support from the FM team, both in Spain and UK.

It's ease of use, ease of learning. User interface on mobile.

The inferface is easy to use and friendly. Even the mobile apps for iOS are well designed too.

It keeps your company with a good reputation, the sales area is more enjoyable with each person, ForceManager is more than what we can ask for, with all its tools that are very complete.

Overall I chose not to continue to purchase the application, because of my frustration.

The ability to check in at the location was great.

It's hard for me to see sales analytics because we sell through distribution. I work with several distributors and i mark each account by who sells to them.

We have done all the suggestions-and still have not gotten the sync to work. This has resulted in critical data lost.

Slightly different views and actions available on Ipad/Iphone/Web versions, which is slightly confusing.

Forcemanager is an excellent software with its sales assistance features, easy to use, and designed for offices with several employees, as it stores data and documents.

US Dollar

FieldAware by GPS Insight is a field service management software made specifically for businesses who have a mobile workforce and want to get organized, automated, and connected to their teams in way that simply cannot be done manually. With FieldAware software, you can get the job done faster, smarter, and safer and without all the headache of paperwork. 

No matter if you’re a small business, a franchise, or a larger enterprise company, we have you covered. FieldAware’s innovative design lets you customize features based on your unique needs and goals, to design a system that works just the way you need it to for your business requirements. 

FieldAware’s dynamic forms allows you to create customized forms that are a living document and can change in real-time depending on the data, pull in data from other sources, skip questions or add more to ensure work orders have relevant information, are accurate, and meet compliance. 

In the field and on the job, FieldAware by GPS Insight makes it easier to deliver better service to your customers and creates a positive work environment for employees. Your workforce can access job information from any mobile device and close jobs faster by creating invoices onsite. They can even generate custom-branded invoices to customers and hare them as PDF files, shareable links or via email. Your team can also complete job documentation like activity notes, service history, installed assets quickly and accurately with one-touch data collection. This eliminates cumbersome paperwork after each job and reduces customer disputes thanks to automatic documentation.

In the office, it gives dispatch and operations teams clear oversight into the field worker locations, job site, and work details to streamline field service workflow. You can assign work to the right tech, at the right time, at the right location, and with the resources they need every time. 

FieldAware by GPS Insight provides an at-a-glance view of your field teams with map-based scheduling, which improves service delivery for your customers and helps maintain high-quality standards. It prioritizes and assigns jobs quickly to simplify the dispatch process and increases first-time fix rates and closes more jobs on the first visit. 

Administrative tasks like invoicing, logging work orders, tracking inventory and ordering supplies can all be automated with FieldAware.

FieldAware helps management teams gain visibility and deep insight into business operations to better manage teams, identify revenue opportunities and grow and mature the business. It has built-in analytics to help spot trends and potential issues for fast action and decision support. It identifies areas of improvement with powerful reporting that offers transparency into day-to-day operations and creates a more connected business. It’s user-friendly and intuitive dashboard gives you a comprehensive view of your business in real-time for the most accurate status updates. 

And last but not least, GPS Insight provides a comprehensive onboarding process that guides you through the process of implementing the FieldAware without all the worry – we take care of that. Our technical staff provide a three-stage onboarding process including account set-up, data import, and comprehensive training. 

Because FieldAware by GPS Insight is a true application programming interface (API) platform, it can easily integrate with a variety of back-office systems like QuickBooks, NetSuite, and more. If you have a system that you need to pull data from, talk to us about integrating it with FieldAware.

You can count on GPS Insight to provide ongoing support. After your onboarded, we just don’t leave you there. You’ll have a dedicated point person, 24/7 access to our highly trained technical team, an extensive online knowledge base, and a comprehensive catalog of technical and user information. You never have to go it alone; we are there to support you for the long haul.


LongDescription

Real Time Analytics

Patient Records Management

Employee Management

Purchase Order Management

Work Order Creation

Status Tracking

Barcode/Ticket Scanning

Customizable Reports

Document Storage

Proposal Generation

Document Imaging

Activity Tracking

Equipment Management

Data Synchronization

IT Asset Management

Dispatch Management

Charting

Contract/License Management

Electronic Signature

Invoice Management

Timesheet Management

Gantt/Timeline View

Time Tracking by Client

Customer Accounts

Customer Database

Recurring Appointments

Resource Management

Job Management

Calendar Management

Customizable Fields

Barcode Recognition

Geographic Maps

Scheduling

Data Import/Export

Offline Access

Clock In/Out

Multi-Location

Self Service Portal

Service Call Management

Route Management

Technician Management

Project Time Tracking

Pesticide Usage Tracking

Mobile Access

Inventory Tracking

Service Reporting

Compliance Management

Performance Metrics

Routing

Service Catalog

Maintenance Management

Resource Scheduling

Client Portal

Preventive Maintenance

Forms Management

Service History

For HVAC Companies

Workflow Management

Project Tracking

Ticket Management

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Data Visualization

Automated Scheduling

Estimating

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Customer Management

Accounting Integration

Customizable Branding

Asset Lifecycle Management

Inventory Control

Commercial Properties

Contact Database

Employee Scheduling

Online Time Clock

Customizable Forms

Appointment Management

Payment Collection in the Field

Job Tracking

Client Management

Quotes/Estimates

Customer History

Change Order Management

Third-Party Integrations

Location Tracking

Appointment Scheduling

Maintenance Scheduling

Task Management

Document Management

Inventory Management

Mac OS

Web browser (OS agnostic)

Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

FieldAware

In Person

Live Online

Webinars

Documentation

Videos

Euro

ForceManager CRM, tailored for any-sized business with a field sales force, now integrates cutting-edge AI and Timeline Conversations. This combination ensures real-time, efficient sales activity measurement and management. Key features include:

- AI-powered analysis for real-time sales impact measurement.
- Geolocated opportunity information for strategic planning.
- Timeline Conversations for streamlined communication around CRM activities like visits, emails, or calls.
- Customizable real-time data fields and stages to match unique sales processes.
- AI-driven insights to minimize errors and misunderstandings.
- Easy integration with your favorite apps.
- Enhanced collaboration across departments, fostering a unified approach to sales success.

Available on Android and iOS, ForceManager Mobile CRM adapts to various devices, offering a mobile-first design that’s user-friendly and has a high adoption rate.

Commenting/Notes

Real-Time Analytics

Funnel Analysis

Forecasting

Product Catalog

Lead Capture

Access Controls/Permissions

Leaderboards

Sales Pipeline Management

Referral Tracking

Task Scheduling

Single Sign On

Calendar/Reminder System

Pipeline Management

Call Management

Activity Management

Sales Trend Analysis

Graphical Data Presentation

Contact Management

Opportunity Management

Lead Management

Multi-Currency

Email Marketing

Sales Reports

Sales Activity Management

Real-Time Data

Territory Management

Marketing Automation

Role-Based Permissions

Real-Time Updates

Email Management

Visual Analytics

Field Sales Management

Segmentation

Q15-day free trial, no credit card required.
Essential plan, ideal for small teams:  €19/user per month (maximum 3 users).
Starter plan, for collaborating on acounts: €32/ user per month.
Professional plan, integrate your ERP with ForceManager: €45/ user per month.
Performance plan, ultimate customization: €65/ user per month.




FieldAware vs ForceManager

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons