Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money.

Great program i am sold i have been looking for the perfect fit for awhile.

The GPS functionality is pretty good, especially the reporting capabilities and the open API which allows connection to other systems.

This product has been great for us to use and the updates and ease of use are great.

Some GPS units will get lost and during that down time we cant track the route of the truck. And to be able to fix it the tech requires us to have the truck with us to trouble shoot it.

Your customer service is outstanding. People are always friendly and making sure they helped us in the proper way.

Thanks for all that you do and the help that you have provided us. Because of this program, we have saved money in gasoline, labor, and insurance.

The ability to integrate with our dispatching software allows for easy access to important data. It helps us better service our customers.

The fact the the tracking is not always use to find the driver but it can be used to get a driver into trouble for being in a location.

This company has the best value and customer service you will find. If you're looking for a company for GPS I would look no further, this company is the best.

Ease of use on smartphones makes communication on the go super simple. The customer support is always super quick and helpful.

Drivers and our Dispatch team had a very difficult time understanding/using the system.

On top of all the great tools this GPS system offers, the customer service was better than any customer service I have ever worked with. Lindsey was my rep and I feel like now we are good friends.

Overall, this software is the best I have worked with. Gives you complete picture of your fleet.

Easy to use and allows you to see your fleet in real time or the history of the route.

GPS Insite has been fantastic it helps me keep track of our fleet at a moments ease.

She was super nice, caring, and willing to help me with whatever I needed. She even gave me her cell phone number because we had to install after hours.

I love its real time visibility, love the function we have built in that tells us what has been dropped off / picked up.

The only problem I have experienced is one of the units came loose and was losing communication with the server.

Great advantages of the system include scheduling coordination and it serves as a repository for project deliverables.

Big Wave offers customizable, user friendly and intuitive software with first class support.

Very user friendly program. The customizations available are the major strength of this program.

Do not know software enough to see a negative.

Overall it is pretty easy and BigWave is always very good at adapting to their customers needs. It is a great way to communicate within your team regarding various projects and work orders.

A friendly piece of software that inspired confidence in the time table.

Product is hard to use for other types of projects.

The global calendar for scheduling considerations, the ability to upload and share documents, ability to track site status for projects.

Love the alerts, status, import/export features, etc. Very ease to use for ourselves, customer and partners.

I am a Deployment Pricing Manager that solutions projects that are typically managed with the use of BigWave.

The Support staff is excellent to work with always willing to go the extra mile to fix any issues that may arise. BigWave is one of the best vendors I have had the pleasure of working with.

They have features that effectively manage our deployment installers and our deployment projects. It manages multiple projects simultaneously allowing our project managers to be more effective.

Reporting is awesome when your looking for specific project details. Providing the ability to view the Standard Metrics and billing information.

We used this to manage the deployment of several major systems across the country. This application  flawlessly performed its functions well.

Sometimes I find the importing and exporting confusing, but I don't think that is the software's issue, but more of a personal issue.

This is a big tool in tracking projects and is very helpful with its real time updates and ease of use for a large bunch of people.

They genuinely care about our business, how our office runs, providing insight and solutions that exceed our expectations. I would recommend them in a heart-beat.

The biggest challenge is the inability to lock down data which is entered. This would be nice to have to avoid anyone going back into project custom fields and changing data in error.

Great Product with a superior customer support team. Easy to Use features throughout.

Bigwave allows us to manage multiple projects, across multiple regions all with a relatively small team. This keeps our teams focussed and efficient without adding additional costly resources.

US Dollar

GPS Insight delivers innovative solutions that transform the way fleet and field service teams achieve operational efficiency and drive customer success. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers customizable solutions that make physical operations on the road and in the field safer and simpler, including GPS tracking, smart dash cameras, field service management software, ELD compliance management, fuel cards, and more. 

 


 



LongDescription

Employee Management

Purchase Order Management

Status Tracking

Fuel Management

Mobile Alerts

Customizable Reports

Access Controls/Permissions

Activity Tracking

Dispatch Management

Real-Time Monitoring

Route Optimization

Order Management

Customer Database

Geolocation

Geographic Maps

Scheduling

Mileage Tracking

Route Management

Mobile Access

Cost Tracking

Real Time Data

Routing

Historical Reporting

Maintenance Management

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Chat/Messaging

Work Order Management

Billing & Invoicing

Motor Pool

Third-Party Integrations

Location Tracking

Inventory Management

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Prices vary depending on 
- Integrated device purchase or rental
- Type of GPS tracking device
- Update frequency
- Installation
- Add-ons
- Driver ID

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

GPS Insight

In Person

Live Online

Webinars

Documentation

Videos

BigWave is cloud-based customer relationship management (CRM) solution for maintenance and field service project teams struggling to manage daily operations with manual procedures and spreadsheets. The software is mobile compatible and supports a paperless operation by allowing technicians to collect signatures from store managers electronically, upload reports, and note statuses from mobile devices. Pipeline reporting facilitates efficiency by allowing users to quickly review the status of service work pipelines across scheduled sites.


BigWave has the capability to build custom reports, and its templates cut down on unnecessary administrative overhead by pre filling work orders with the details technicians need. The solution provides a dedicated web page for each site, allowing users to track schedules, enter custom field information and pricing, and report job statuses. Customers can view their job status online and work collaboratively to cease the need for status updates. Critical information uploaded electronically is recorded and organized to assure timely payment from satisfied customers.


BigWave records dates for each activity on a site assigns specific duties internally and then notifies the appropriate users when steps are complete, due, or overdue. The solution helps companies unify and optimize their field service operations.



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