GPS Insight

RATING:

4.45

(202)

About GPS Insight

GPS Insight delivers innovative solutions that transform the way fleet and field service teams achieve operational efficiency and drive customer success. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers customizable solutions that make physical operations on the road and in the field safer and simpler, including GPS tracking, smart dash cameras, field service management software, ELD compliance management, fuel cards, and more.

GPS Insight Pricing

Prices vary depending on - Integrated device purchase or rental - Type of GPS tracking device - Update frequency - Installation - Add-ons - Driver ID

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Not Available

GPS Tracking
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GPS Insight Reviews

Overall Rating

4.45

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GPS Insight

1 - 5 of 200 Reviews

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

GPS Insight

Overall we are happy with the experience that we have had with GPS Insight. As we grow, so too do the options they offer.

PROS

Easy to use with several reports for tracking. They offer different options for each business, making it unique for your business and what best meets the company needs. Up to date information helps with productivity and tracking.

CONS

The mobile app with sometimes glitch and not load a current map.

Jeremy

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

One of the best out there!

This software is a crucial part to maintaining and tracking our most valuable assets.

PROS

There is an abundance of reporting features to take advantage of. You can view pretty much any detail about your vehicle you'd like. The part we like most though, is the support we get from our team. From our account manager, down to a support tech taking a call... everyone is eager to help and wants to please.

CONS

Everything has little cons here and little there and really there is no getting around it. Our Cons aren't anything we wouldn't experience with another service. We have some devices randomly stop working, typically they get a magical update and they are good to go! The ones that don't, get replaced and there is no issue. The biggest down side to us is being able to see which vehicle was at a specific time/location without having to export into a different program.

Vendor Response

Thanks for your review Jeremy! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We have forwarded your feedback to your Account Manager and they will be in touch to help, as you have the ability to view vehicle times and locations within our portal. Always here to help, GPS Insight.

Replied December 2017

Michelle

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2019

Worst GPS System Ever

I can't wait until the contract is up so we can start dealing with a company that cares about their customers. GPS Insight is the most unprofessional company we had the misfortune of dealing with in several years.

PROS

Software is absolutely the worst, our trucks lose communication daily.

CONS

Tech support is always blaming the hardware installation, always wanting us to pull the truck off the road and trouble shoot the problem with them over the phone.

Vendor Response

Michelle, Thank you for posting a review and we?re sorry to hear that your experience was not of the quality you expected. We work very hard to ensure our customers receive the best experience possible and we would like to help fix this situation. After a review of your organizations case notes, it appears that only 9 of your 22 vehicles had an installation verification, which we recommend to ensure that vehicles always report accurately. Your Customer Success Manager has been notified and will be in touch to help get your fleet back on track. Always here to help, GPS Insight

Replied August 2019

Kevin

Industrial Automation, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Great software......and an incredible support team !Kudos to Al and his staff !

Your product has assisted our company on many levels including : reducing speeding , theft of our company vehicles , and reducing our at fault accidents by 10% over last year .

PROS

I like the fact that it is user friendly and that you can customize the vehicle reports .The data that I receive has been beneficial is assisting our company in reducing vehicle speeding occurences and accidents .

CONS

The only con for me is that sometimes the speeding violations are off due to drift .The vehicle mileage can sometimes be off as much as 2000 miles . I usually update or adjust the vehicle mileage when imputing the vehicle maintenance.

Vendor Response

Thank you for your feedback Kevin! We are glad to hear you are having such a positive experience with our solutions and greatly appreciate your feedback. We always love to hear that we are able to help make a difference and help reduce accidents! Always here to help, GPS Insight

Replied January 2018

Yelena

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

We use GPS for our 8 courier Employees coordinating medical pickups. We love it!

Being able to Keep track of employees while they are driving so we can coordinate medical pick ups with ease.

PROS

Being able to Have a SHARED whiteboard, as well as using Landmarks to find which vehicle is closest to locations. Also messaging is a great tool!

CONS

Having to Constantly REFRESH the current locations of vehicles. It would be nice to have it auto refresh every few seconds. Also the Messaging could be worked on a little more. Once a message is texted, it would be nice to have some sort of "delivered" and "opened" notification (similar to iMessaging on our Phones) sometimes we double send a message not knowing if it actually was sent or not.

Vendor Response

Hi Yelena - thank you for taking the time for share your feedback. We are glad to hear you love our products! We have forwarded your concerns to our product and developments teams. Always here to help, GPS Insight

Replied November 2017

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