I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too.

We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.

The entire staff is understanding to our needs and quickly recommends the best way to use the software to best benefit our needs.

The software is very user friendly and integrates with Quickbooks very well.

Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.

We have saved  money, less paper, less toner, employees have more time work due to not having to fill out paper invoices, not having to scan invoices or mail them out.

The program is very  user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.

All in all, it is a great tool that can be as simple or complex as you want it to be.

Again only thing I disliked was crashing during mobile.

They have a good thing going, but really need to work on service interruptions, along with better training of tech support.

I like the amount of options the overall program offers; such as tracking call sources, maintenance agreement tracking, installation/equipment tracking, general layout of the software itself.

Like that I can keep better track of profitability on individual projects.

We most liked the scheduling aspect of the software as well as the integration with Quickbooks.

Quick and easy invoicing. Like how easy and fast it is to create quotes.

Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful.

I like that they have training videos and when I need something tech support is pretty fast to help with what they can.

Relationship continues to get better and better. The addition of 1 on 1 relationship managers has been a great addition for us.

Increased revenue, more satisfied customers, more quality reviews from customers.

Great software for a smaller company & cost effective.

The Reps are very friendly and knowledgeable and super quick to respond. Each user can customize their settings to maximize the ease of use.

You cannot click on a time slot in the dispatch board to initiate a scheduled work order/job. When you e-mail a quote to a customer the customer has no way of approving that work order.

Everything takes 20 extra steps to complete support is useless techs hate it information is lost connection with quickbooks is a major issue. WHAT YOU ARE SOLD IS NOT WHAT YOU GET.

I only had a couple problems with uploading a ticket but FieldEdge was able to assist with correcting immediately.

I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well.

SENSITIVE CONTENT HIDDEN] was our trainer and from our first call with him we started experiencing problem after problem.

Feeling spoiled so when there is a lag I tend to loose my POOP. Rep talk for being impatient).

Overall, we have loved the software. There is another one that we like better but being a small company we could not afford it.

Has many great feature in the price book and dashboard. We can see almost instantly how profitable we are being.

Ease of sotware use, the many built in reporting features, and fast and efficient customer care and support. A great value for the money.

Great program i am sold i have been looking for the perfect fit for awhile.

The GPS functionality is pretty good, especially the reporting capabilities and the open API which allows connection to other systems.

This product has been great for us to use and the updates and ease of use are great.

Some GPS units will get lost and during that down time we cant track the route of the truck. And to be able to fix it the tech requires us to have the truck with us to trouble shoot it.

Your customer service is outstanding. People are always friendly and making sure they helped us in the proper way.

Thanks for all that you do and the help that you have provided us. Because of this program, we have saved money in gasoline, labor, and insurance.

The ability to integrate with our dispatching software allows for easy access to important data. It helps us better service our customers.

The fact the the tracking is not always use to find the driver but it can be used to get a driver into trouble for being in a location.

This company has the best value and customer service you will find. If you're looking for a company for GPS I would look no further, this company is the best.

Ease of use on smartphones makes communication on the go super simple. The customer support is always super quick and helpful.

Drivers and our Dispatch team had a very difficult time understanding/using the system.

On top of all the great tools this GPS system offers, the customer service was better than any customer service I have ever worked with. Lindsey was my rep and I feel like now we are good friends.

Overall, this software is the best I have worked with. Gives you complete picture of your fleet.

Easy to use and allows you to see your fleet in real time or the history of the route.

GPS Insite has been fantastic it helps me keep track of our fleet at a moments ease.

She was super nice, caring, and willing to help me with whatever I needed. She even gave me her cell phone number because we had to install after hours.

I love its real time visibility, love the function we have built in that tells us what has been dropped off / picked up.

The only problem I have experienced is one of the units came loose and was losing communication with the server.

US Dollar

The #1 software to run your entire business.
FieldEdge by Xplor is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.

The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.

FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services, and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. The system is also iPad compatible.

Support is offered via email, phone and through a blog for basic queries.

LongDescription

Labor Rates

Work Order Creation

Electronic Payments

Payment Processing

Mobile Alerts

For Locksmiths

Customizable Reports

SMS Messaging

Dispatch Management

Job Costing

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Customer Database

Recurring Appointments

Job Management

Customizable Fields

Scheduling

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Technician Management

Mobile Access

Inventory Tracking

Real Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

For General Contractors

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Cost Estimating

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Customizable Templates

Mobile App

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real Time Reporting

Customizable Branding

Automatic Backup

Inventory Control

Contact Database

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Prebuilt Assembly

Drag & Drop

Customer History

Change Order Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

For Plumbing Industry

Location Tracking

Third-Party Integration

Employee Management

Time Tracking

Performance Management

Activity Tracking

Data Synchronization

Route Optimization

Knowledge Management

Calendar Management

Collaboration Tools

Data Capture and Transfer

Customer Portal

Productivity Analysis

Multi-Location

Price and Cost Calculations

File Storage

Real-Time Notifications

Online Booking

Reminders

Time & Expense Tracking

Chat/Messaging

Job Scheduling

Prioritization

Secure Data Storage

Checklists

Purchase Order Management

Status Tracking

Document Storage

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Windows 8

Windows 10

FieldEdge has a contract-free monthly subscription pricing model.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FieldEdge

In Person

Live Online

Webinars

Documentation

Videos

GPS Insight delivers innovative solutions that transform the way fleet and field service teams achieve operational efficiency and drive customer success. Organizations across North America turn to GPS Insight when they are sick of high fleet operating costs, are worried about safety on the roads, and have inefficiencies that waste valuable time and money. GPS Insight offers customizable solutions that make physical operations on the road and in the field safer and simpler, including GPS tracking, smart dash cameras, field service management software, ELD compliance management, fuel cards, and more. 

 


 



Fuel Management

Access Controls/Permissions

Real-Time Monitoring

Order Management

Geolocation

Geographic Maps

Mileage Tracking

Route Management

Cost Tracking

Maintenance Management

Motor Pool

Web browser (OS agnostic)

Prices vary depending on 
- Integrated device purchase or rental
- Type of GPS tracking device
- Update frequency
- Installation
- Add-ons
- Driver ID

FieldEdge vs GPS Insight

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons