As with any fraud prevention software, you don't get to see everything that takes place behind the curtain.

The software has improved in flexibility for reviewing customer orders, but offering faster methods of order review. Their associate respond with thoughtful analysis of risky indicators.

We have implemented Riskified more than a year ago and we are very happy with the results.

Quite expensive, but we get a lot for our money. Without them, we would get a lot of fraudulent orders.

We are able to easily submit all the required documentation to Riskified through the platform and we get the money back because it is backed by Riskified's guarantee.

Riskified protects us and our orders. Their customer support is also ON POINT.

Easy to integrate, Technical team was here for our question.

Their entire system is easy to use and not overly technical. We have been a client for a couple of years now and those of us who use Riskified daily are very happy to have it in place.

It is also a great platform to quickly easily monitor your sales. The re-review tool is great too.

The overall experience has been successful and easy, which is exactly what I was hoping for.

The software is intuitive and the dashboard has a nice design and it's easy to use.

We save a lot of money using Riskified and its simplicity helps us recognise patterns of fraud.

I like this I can recommend my friend to use this tool.

Sometimes with fraud declines I wish that Riskified provided some more information or insight into their decision making process.

Because of the way the filtering is set it is sometimes hard to get it just right so that you are not denying legit orders but still catching the fraud.

It links into Shopify which we like so it does its thing seamlessly. It is a very valuable service in verifying our purchases.

They have pretty easy to integrate APIs that are reliable. The admin dashboard is designed well and easy to navigate.

I like that it was a pretty simple integration. The Riskified controls we are able to implement for order filtering were very helpful and set up for us by the Riskified implementation team.

I really like that we can type our inquiries and we don't have to call anyone. I like that the analysts will tell us why an order has been declined.

The modified site makes it a bit more difficult to navigate. There is no place to upload photos of cards and IDs.

The system is so user friendly and they have really thought about the ease of use for it's customers.

Their customer support is great and helpful in many ways. The integration process is fairly seamless.

Overall I believe there is a slight learning curve with Riskified, but it's not steep enough to be deterred away from the product, and their portal makes working with fraud enjoyable.

Riskified let you focus on your business and not worry about fraud. It is also a great platform to quickly easily monitor your sales.

Capture more legitimate sales without frustrating customers by having fraud filtering turned way up.

It is easy to use and understand, and if they flag an order as fraudulent when you do not believe that it is, they allow you to appeal the verification.

Signifyd's model works great for us; it provides an incredible amount of easy to understand and easy to access information that's directly relevant.

Our company has used quite a few apps similar to this over the years, and Signifyd is, hands down, the best one available in every aspect.

Integration team was effective and testing was smooth.

Good idea and review but a bit pricey and leaves coverage gaps.

However, our audience is mostly retirees, and trying to tell them that their order was flagged as fraudulent can be... difficult.

I have the peace of mind in knowing that any chargeback is secured and insured.

They have been great to work with from onboarding, integration, continued support etc. One of the easiest integrations I've been a part of.

On top of that, there are plenty of interesting data points on our customers that are shown.

Best of all, there is no charge unless the guarantee is used. Other companies charge exorbitant amounts for the information Signifyd provides and without the option for an inexpensive guarantee.

It can be somewhat difficult to get them to approve a transaction that they have flagged as fraudulent.

We have been using Signifyd for several years after receiving multiple fraudulent orders and paying a lot in chargeback fees.

How easy it is to navigate and find things quickly.

Our team save time and money with this service.

We love the fact that everything Signifyd has offered us has succeeded our expectations.

Signifyd is easy to use and provides information that speeds up our screening process significantly.

The software is really easy to use. It has a lot of tolls to help you understand it better and the best part is, you fell really confident selling your products online.

We do not need to dedicate resources to fraud management. We can leave this to Signifyd and trust the outcome of their decisions.

Their customer service and account teams are really responsive and collaborative. They also provide loads of meaningful insights.

We appreciate the reduced labor and ease of use. It just runs in the background and the orders keep flowing.

Provides greater confidence in fulfilling orders for new customers. Dashboard provides a good overview with the opportunity to view cases in more detail if required.

Signifyd has increased our revenue by allowing us to release orders we may have cancelled previously and has reduced (by a great degree) the amount of labor hours needed to screen orders.

Great, saved our company - would be out of biz without them.

A very high percentage of approvals and we identify the bad guys.

US Dollar

Riskified is an AI-platform designed to help eCommerce businesses increase online revenue opportunities and prevent losses due to fraud. This solution includes a suite of products including account protection, payment authorization, dynamic checkout, alternative payment, chargeback guarantee, and representment. With built-in algorithms, Riskified can instantly recognize legitimate online transactions/customers and help merchants eliminate fraud. 


Riskified’s account protection tools are built to protect online merchants from account takeover attacks, loyalty program exploitation, and sales promotion abuse. The solution offers pre-authorization risk analysis in order to maintain positive customer experiences. Using the Riskified platform, merchants can access payment flow insights, block fraud attempts, and reduce legitimate payment declines. This solution is PSD2-compliant and suitable for European businesses and/or transactions.


Pricing is dependent on annual online revenue and provided by Riskified. Support is available via an online support center and documentation.



LongDescription

Activity Tracking

Custom Fraud Rules

Risk Assessment

Risk Analysis

Real Time Data

Financial Transaction Approval

Data Discovery

Activity Dashboard

Data Visualization

Fraud Detection

Case Management

Debit/Credit Card Processing

Dispute Management

Chargeback Tracking

Real-time Alerts

Refund Management

Transaction Monitoring

Payment Fraud Prevention

Response Management

Real Time Reporting

Third-Party Integrations

Web browser (OS agnostic)

Pricing depends on online sales volume, industry & the user's unique risk profile. Contact Riskified for pricing information.

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Riskified

In Person

Live Online

Documentation

Signifyd is a cloud-based eCommerce protection platform designed to help businesses of all sizes prevent fraud and maximize conversions. The Signifyd Commerce Network houses behavioral and transactional data for over 10,000 merchants in over 100 countries worldwide. This solution uses advanced machine learning and can be tailored to specific business needs. It offers guaranteed INR (Item-Not-Received) protection, promotion/coupon abuse protection, unauthorized reseller protection, customer abuse scoring, chargeback recovery, plus more. 


Signifyd’s three core modules include a Decision Center, Agent Consol, and Insights Reporting. With the platform’s Decision Center, merchants can create custom policies, test/simulate results, and integrate policies with fulfillment and review processes. Other tools include customized chargeback templates, tailored evidence, automated case submission, case updates, plus more. Signifyd uses a 3-D secure protocol to remain PSD2-compliant while processing eCommerce payments.


Pricing information is provided by Signifyd. Support is available via an online support center, content library, product manual, plus other resources.



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