All FleetRunnr Reviews

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User Profile

Mosbah

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Unparalleled Delivery Management Service

PROS

Fleetrunnr sets an unparalleled standard in meticulous detail and user-centric features. Each aspect of their platform reflects precision and attention to the user experience, surpassing any competition in the industry. Moreover, the onboarding process is comprehensive, ensuring customers maximize the platform's benefits. The team's dedication to providing assistance has been truly remarkable, and I am deeply impressed by their level of support. I extend my sincere gratitude to the Fleetrunnr team for their unwavering assistance and commitment to excellence. I eagerly anticipate their future updates and innovations.

CONS

I get impatient waiting for the new updates

Reasons for switching to FleetRunnr

Unparalleled level of support from Fleetrunnr's team along with the continuous updates and addition of new features

Lara

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great Software By A Reliable Team

It has allowed us to: 1) Manage our fleet of freelance drivers 2) Manage cash collection from drivers (as most of our orders are cash on delivery) 3) Access analytics on each driver's performance 4) Tracking - this particularly relates to sending updates to the customer

PROS

We were the first company to test Fleetrunnr at launch and it's come a long way to becoming a robust and all-ecompassing tool to help us manage our fleet and dispatching of orders

CONS

Integration was very simple. Wherever needed the team was on hand to help us. The team makes sure to constantly update the software with new features and prioritizes customer feedback when pushing updates. And because those updates are regular, it felt that as we grew, Fleetrunnr grew to cover our growing needs

Reason for choosing FleetRunnr

We briefly tried Tookan - however it required a lot of custom development work to fit our needs, the team was not as reliable or helpful and was overall difficult to setup.

Vendor Response

Thank you so much for your kind words and review!

Replied July 2022

Farah

Market Research, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2021

Satisfying

Very satisfying

PROS

Makes our daily tasks easier especially with the tasks that are repetitive

CONS

Updates are frequent and needs to refresh the software

Vendor Response

Thanks Farah for this review, we are always updating and enhancing our software ( look out for our new release sep 2021) great things are coming your way ! :)

Replied August 2021

Sana

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Top Recommendation

Working on FleetRunnr & the their dedicated team has been a great expirence.

PROS

The FleetRunnr team personally handled the onboarding across several trips, which was really beneficial. The system is user friendly and fulfills all requirements . Super flexible.

CONS

It was better that expected. None that i can think of.

Reasons for switching to FleetRunnr

Difficulty in scheduling the trainings with the team. Difficult to catch up to the spead of their trainings. Lengthy processes for client onboardings.

Hani

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

#1 Fleet Management Solution

I’ve been using Fleetrunnr for 2 years, I started as a user then acquired the system for my company as it was very easy to use. It really helped us to monetize our business. The process of delivery became much easier for us, the drivers, and the client.

PROS

Fleetrunnr is one of the easiest software to use either from the admin side or the client side. The integration with our operations & ERP was swift and very easy as well.

CONS

There is no feature that I do not like.

Reason for choosing FleetRunnr

It was easy to use and had many features with a suitable price.

Vendor Response

Hani, we appreciate your kind words. Thank you very much :)

Replied August 2021

Albert

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Review for Fleetrunnr, 5 stars !

Working with FleetRunnr has been a breeze so far.

PROS

The ease of use, extensive flexibility, features and the automation.

CONS

the features, support and team have been on point so far, lookung forward to future releases

Reason for choosing FleetRunnr

Route optimization is free to use, all plans include more features than other softwares, pricing in fair

Reuben

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Extremely professional and highly recommended!

Highly recommended. Extremely professional and wonderful support. All enquiries and suggestions are professionally addressed with alternate or new options. State of the art innovation.

PROS

Flexibility and constant development of newly added features. Fleetrunnr never cease to amaze with innovation.

CONS

None

Peter

Computer & Network Security, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Easy to use, amazing UI

PROS

Ease of use and beautiful user interface and how easy it is to pitch and integrate it with 3rd party apps

CONS

New features are always coming, so at this moment, nothing

Liam

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Amazing logistics management

Really positive experience. The team is exceptional.

PROS

It’s very easy and fluid to use. User friendly and intuitive. Barely took me any time to get used to the platform. Team is also super responsive for any questions or queries

CONS

None really, maybe initially it was slightly expensive but it is heavily justifiable by how much it helps

Fakhry

Import and Export, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Review of Fleetrunnr

PROS

Swift service and easy to use product, fleetrunnr team is also very responsive

CONS

There were no real negatives while setting up fleetrunnr and/or discussing plans with the team

Roni

Logistics and Supply Chain, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

I highly recommend Fleetrunnr to all businesses

Fleetrunnr solves the problem of delayed orders and lack of control. And with the help of their analytics, you can shape the new targets for your business. Highly recommended.

PROS

Fleetrunnr gives you full control over your operation wether it was that of 1-2 employees to as big as a huge company. All features increase the value of your business, and are tailored upon your needs. The team is super helpful and friendly

CONS

None. Every feature has a purpose and can be used upon your need.

Vendor Response

Thank you for sharing with us this kind review :) We are glad you have had a pleasant experience

Replied August 2021

Joseph

Transportation/Trucking/Railroad, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Using Fleetrunnr for our Lebanese based logistics company

Accounting wise, because of the details in accounting, fleetrunnr has made our lives much easier. The application is very simple to use, as it also provides us with all the information we need. As for tasks and orders, with only a few steps our database would be up and running.

PROS

After our experience with Fleetrunnr so far we have found that the application is the least time consuming, which also facilitates our drivers' tasks and helps them get through their day smoother.

CONS

Some things on the desktop software could be simplified for faster work results. as well as the application could use many bug fixes.

Vendor Response

Hi Joseph :) many thanks for this review. Can't wait for you test out our new release !!

Replied August 2021

Karim

Cosmetics, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Best overall fleet management system

PROS

The ease-of-use of fleetrunnr make it the most effective fleet management system we have used. The developers keep adding new features and functionalities to the software to enhance the user experience and make the fleet management as easy as possible.

CONS

Some minor feature updates were taking some time to be implemented, but the developers are working on a major system up-lifting that will add great functionalities to the system that will shift fleetrunnr system to the next level.

Vendor Response

Thank you Karim, we are extremely excited to show you our new version.

Replied August 2021

ghadi

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Review of our experience with FleetRunnr

Very satisfying so far

PROS

We have been using FleetRunnr for more than a year and half. As a retail company, we worked with 2 major delivery companies, both of them were using FleetRunnr as their system. We find it very user friendly, very easy to learn (for our customer support team) and very clear and efficient for our everyday use.

CONS

Sometimes it is slow to load. This rarely happens, but it is the only thing worth mentioning . Other than that it's perfect.

Vendor Response

Thank you Ghadi for this review! You won't face such an issue in our new version :)

Replied July 2022

Chris

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Fleetrunnr review

Fleetrunnr’s team and founders are hardworking, dedicated and responsive.. We built a good software together and still have a good way to go but trust we have the right team to move forward with.

PROS

Easy to use, looks nice, simple, fast and adaptable to different APIs

CONS

Flexibility in currency selection in the current version

Vendor Response

Hi Chris, thank you for this lovely review. Looking forward to working with you for many years to come.

Replied August 2021

Nader

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

FleetRunnr is fantastic for businesses who want to organize their own delivery process

I love fleetrunnr, it was very chaotic to manage it before using this software, the guys at support are supper helpful and you can get a reply within couple of hours regarding any issue you may face,

PROS

Dispatch Management Cash Collection Driver Tracking Driver Management

CONS

iPhone App should be launched soon, we are getting our drivers android phones to whom only has iphone. Phone app for dispatchers and administrators Minor bug fixes

Vendor Response

Many Thanks Nader for this review! On our new version you can download the app on both Android and Iphone :)

Replied July 2022

Anthony

Information Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Excellent

PROS

Ease of Use and efficiency. Amazing interface

CONS

Nothing at all. Product was awesome and very efficient

Charly

Logistics and Supply Chain, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Using Fleetrunnr was one of the best decision we took for our business!

PROS

User friendly interface with efficiency through simplicity.

CONS

Support had been on point that all our requests had been answered & most of our concerns had been implemented; The team works hard to minimize any setback we could face in fleetrunnr features.

Elie

Logistics and Supply Chain, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

We love how user friendly the platform is

Amazing and easy to use platform with a lot of bells and whistles

PROS

Easy of use. How fast you can access it and use it for the first time The tracking The reports The dispatcher interface

CONS

N/A nothing that we didn't dislike whatsoever

Reason for choosing FleetRunnr

The easy of use and rhe ability to be personalised.

Vendor Response

Much appreciated Elie, thanks !

Replied August 2021

Jad

Consumer Goods, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Amazing working with FleetRunnr!

PROS

The customer support is amazing in FleetRunnr, they help us with every challenge we face until it is solved. The software fits our business perfectly, we love it!

CONS

Nothing has gone wrong with FleetRunnr, the team is very supportive!

MARC

Utilities, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Greatness all around

Our experience working with the FleetRunnr team was great all around. The team was always responsive and found ways to solve all the problems we encountered in a quick and efficient way.

PROS

This software was customized to fit all our needs in a timely manner. Interfaces are sleek and we never had any scalability problems or bugs.

CONS

Nothing to say here. FleetRunnr always worked as required without any issues.

Vendor Response

We are here to serve :) Thanks for your kind words.

Replied August 2021

User Profile

Adnan

Verified reviewer

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Very Nice

PROS

Easy to use! UX! UI! Feature heavy. I love the automatic barcode generator.

CONS

Slow sometimes. Like sometimes I type in all the data and suddenly software crashes.

Vendor Response

Adnan thank you for sharing with us your experience, we are all very excited to show you what has been cooking :)

Replied August 2021

Alain

Logistics and Supply Chain, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

ASL review of Fleetrunnr

PROS

Great customer support - Easy of use - visibility - recurrent updates - ease of use for the end users - efficient dashboard - good reporting - accounting integrated -

CONS

honestly no dislikes in this software as it tackled all our issues

Vendor Response

Appreciate your kind words!

Replied August 2021

User Profile

Charles

Verified reviewer

Logistics and Supply Chain, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Fleetrunnr is very good

Very good, the team are helpful. Always respond an assist.

PROS

It is a very up to date platform to assist in our chilled last mile deliveries.

CONS

All is working well, no negative feedback.

Karim

Verified reviewer

Wholesale, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2021

route optimization software for delivery management

PROS

Using Fleetrunnr we were able to digitize our entire logistics operation of shipping lighters to both stores and end consumers. The route optimization and automation features works really well.

CONS

All features ranging from tracking to messaging to accounting are very useful. nothing bad to mention.

Vendor Response

Thank you Karim, much appreciated! Looking forward to working with you for many years to come.

Replied July 2022

Showing 1 - 25 of 45 Reviews