All IT CURVES Reviews
1-25 of 28 Reviews
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Mohamed El Moustapha
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2021
Good system - requires overhauling
We have been using the system cashier and Payroll for some time and the team is great especially Imran, we are close friends and he has been helpful in many ways. We have considered using ITCurves for our NEMT dispatching but we are still unable to make the move due to some features we find in our current system .
PROSThe cashier system and the payroll. The ability to upload the trips sheet and have the system calculate the payroll percentages have helped us a great deal. And smoothen our process.
CONS1-The functionality of the cashier is build as one size fit all which makes it a bet complicated 2- vehicle management and driver managed is lacking some good tracking tools like expiration dates 3- we have been struggling getting monthly invoices delivered to our office and contacted your team multiple times .. 4- you don’t have an online payment method for your customers to pay monthly ( we have to send a check) which is strange nowadays
Vendor Response
Thanks for being close to Emran. Please could we please invite to hear your interest about Software features And future development. The calculating percentage is developed just for your operation enhancement.
Replied December 2021
Igor
Leisure, Travel & Tourism, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Effective dispatching
So far, this is the most adaptable software we found for our dynamic environment
PROSIt's modular, cost-effective and user friendly GUI
CONSlacking some flexibility and adaptability to our environment. Phone integration is difficult and not easy to set up.
Reason for choosing IT CURVES
It's structure, scalability and most of all, client support and responsiveness. Staff was friendly and courteous.
Reasons for switching to IT CURVES
DDS was less adaptable, much more costlier and very poor support and customer service. ITC has been responsive to our needs, much better support and customer service, provides more options
Vendor Response
Thank you. Reviews are essential elements of the reputation of ITCurves products brand as well as the software buyer's journey, reward for years of developing of transportation management platform
Replied December 2020
Abby
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy to use
I use this software for accounting and invoicing. It integrates with the dispatch software to allow us to pay drivers for their completed trips and invoice those trips to various accounts.
PROSDesigned specifically for the taxi industry, can be customized to user preferences.
CONSSometimes there are bugs or issues, but they are usually fixed quickly.
Vendor Response
Thank you. You review makes a difference for our product ability to address the needs of many on demand transportation providers. Happy mobile resource management resource using and Happy Holidays
Replied December 2020
Almira
Information Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Highly Recommended Transportation Dispatch Software
Back end support is fast, real time and 24/7/365. The staff is very professional and understands our need. [SENSITIVE CONTENT] are passionate about this product and I am very honored to work with them.
PROSIT Curves Software is very user friendly. Productivity is high as a user. The tools are easy to manage and easy to navigate. It is straight to the point. I highly recommend this software for Transportation Dispatch. In a call center setting, this is one of the best softwares we have used.
CONSNone. We have used this software for many years and very satisfied.
Judith
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Best Dispatching Software
100% satisfied with the software. Definitely helps my company compete effectively with the ride-sharing company and other taxi cab company in our area.
PROSThe features, ease of use and comprehensiveness. The software is user-friendly and easy to understand.
CONSSometimes we encountered a system glitch, which is normal for all the software in the market.
Reasons for switching to IT CURVES
I switch for various reasons like we wanted to have software that is easy to use, comprehensive, effective and cost less.
Vendor Response
Thanks, Mr. Mohebbi. ITCurves software is a product of your insight and inputs regarding transportation management.
Replied September 2021
Joel Jude
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best Transportation Software
The benefits using with IT Curves is very easy and not difficult to understand all the functions of the software.
PROSThe software is user friendly, very easy to learn and use. Tool navigation is very manageable and also easy to teach to other employees. IT Curves Software is highly recommended for Transportation Dispatch tasks because it less hassle and best tool for working.
CONSNone. This is one of the best tool or software that I've been using.
Jeb
Transportation/Trucking/Railroad, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great product and service for the transportation industry.
I have been using this software for over 10 years and the developers are always making improvements and advancements.
PROSThe software is a great value with a diversified product offering and excellent pricing.
CONSSome of the more complex features do have a learning curve.
Vendor Response
Thanks for the review It's a pleasure to know the strong hardworking team of ITCurves product designers makes a difference in the life of the CEOs of transportation companies.
Replied December 2020
Melissa
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Happy Client
The software delivers a high quality resolution and it is flexible to work with different projects.
CONSI don't think so I have a complaint for this software. I think the problem is the internet in our building.
Vendor Response
Thanks for the review. We are proud that Challenger, as prime contractor with Metro Transit Agencies is relying on ITCurves Pullout Depot report to gauge driver on the road hours
Replied December 2020
David
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great Software
Very good software. No down time at all with a very good hands on support team ...
PROSThis software was designed by engineers who were very familiar with Transportation industry and its needs.
CONSEase of use ..., no issues and no down times. They nmade changes anytime we asked for modifications,...
Christine
Outsourcing/Offshoring, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use
I’d definitely recommend this to our other transportation clients!
PROSMy agents use this daily and they said it’s much easier to use than the previous dispatch softwares we’ve used in the past.
CONSI can’t really think of anything at the moment. I only wish our client made the switch earlier.
Michael
Outsourcing/Offshoring, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Highly Recommended software for Transportation dispatch
Been using IT curves for our Call center setting for many years now and aside form the very good result of the software the staff are very professional and attends to your needs very timely.
PROSIt Curves is easy to use, tools are easy to navigate and manage.
CONSNone that I can think of, Very satisfied with the software.
Cindy
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
This product makes our call center productive and easy to manage
Increased leads
PROSEase of use and flexible reporting features. Allows easy booking of calls with minimum time on the call. Drivers are transparent on a map dispatch screen.
CONSPerfect for Taxi industry, We use it every day and ever since we used the product we are able to increase the number of affiliates.
Cendy
Outsourcing/Offshoring, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great Product
Overall functionality is great. Like the ease of use with transport dispatching . IT Curves definitely has all that we are looking for.
PROSIt is user friendly. It runs well and does not have many issues or crashes.
CONSNone so far. It is very convenient and works efficiently.
Chuckie
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
IT Curve hits the mark!
Very good and will recommend to friends and colleagues.
PROSThe software is very efficient and can be used easily.
CONSAs of the moment, the system is perfect. If they add more feature, that will be a jackpot.
Eloisa
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
IT Curves Highly Recommended
Exceeds my expectation
PROSThe software is a friendly user and very informative especially on the reporting side.
CONSI have no issues at all especially it gives me what I need on the reporting side.
Ariane Joy
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
IT Curves Review
This software is very user-friendly. It is easy to navigate.
CONSThere is nothing that I can suggest. The software is really good.
Richelle
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Excellent system
Its a great app. One of the things I like is that it's fully cloud based system.
CONSThere is none as of this time.
Charmaine
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Upright awesome
It's easy to use and this system is the best a encountered so far.
CONSIt performs efficiently and I like that, say no more.
Gloria
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to use
It's features are great and to my liking.
CONSIt functions well, my opinion is won't changed any moment.
Rondel
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Incredible
It's features are precise and not confusing.
CONSIt functions well. What more can I say?
Ruby
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Good Service
Its nice software, waiting for more feature.
PROSUser Friendly, It can be use by all ages specially for adults.
CONSNone so far. I do appreciate this survey. Keep it Up!
Vendor Response
Hello Ruby, Please share some of the feature you like.
Replied April 2022
Fernan
Outsourcing/Offshoring, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Fast and Reliable
Overall it has a big impact and great help in out organization. Thank you so much!
PROSThe software itself is very user friendly and reliable. I highly recommend this service
CONSThere is a little bit of latency but manageable.
Geoff
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Very recommended Dispatch Tool
Excellent
PROSIT Curves is easy to use. Helps in monitoring rides.
CONSThere is nothing in particular thay i can say.
Vendor Response
Thanks Geoff for sending a review. May I ask what features of the software do you work with. The telephone support, or the call taking, AVL, dispatching, contacting driver in US with a touch of a button?
Replied April 2022
Lenie
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Easy to navigate.
Exemplary
PROSIt gives detailed information. We can manually navigate it and very useful.
CONSNone so far as the tool is reliable enough.
Cane
Outsourcing/Offshoring, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Highly Recommended Dispatch Tool
It is user-friendly. Easy to navigate screen.
CONSNone so far. Hoping for more updates.