Franchise Management Software

Finding software can be overwhelming. Software Advice has helped many franchise owners choose the right franchise management software to simplify collaboration with their franchisees.

Showing 1-20 of 33 products

BrandWide

BrandWide is a cloud-based solution designed to help franchisees of all sizes automate sales, market products/services and onboard new business owners to grow the customer base and engage with local markets. Key features include s... Read more

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FranConnect

FranConnect is a cloud-based solution, which assists franchise-based businesses with managing operations, communications and projects. Key features include performance management, royalty calculation, reputation management and lea... Read more

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Waterstreet FMS

Waterstreet is a cloud-based franchise management system, which assists field service companies with managing operations, marketing campaigns and communications. Key features include product directory, performance tracking, contac... Read more

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Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (... Read more

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OnTrack Workflow

Ontrack Workflow is a cloud-based digital asset management solution that offers a resource portal, workflow management, brand control, vendor management and reporting within a suite. Ontrack Workflow’s resource portal allows ... Read more

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Propago

Propago is a cloud-based supply chain solution that helps print producers, enterprises and marketers manage, produce, distribute and personalize marketing material. This modular solution offers functionalities for WMS and order fu... Read more

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Jolt

Jolt is a human resource (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use ... Read more

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ClassJuggler

ClassJuggler is a cloud-based customer and class management solution for businesses such as dance, gymnastics and cheer, theater, swim, academics, athletics, education, K-12, art, music and more. Key features include class schedul... Read more

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ServiceTitan

ServiceTitan for HVAC, plumbing and electrical home service businesses is a cloud-based field management platform that offers scheduling, dispatch, invoicing, sales, and more. The platform offers marketing ROI and conversion track... Read more

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QVALON

QVALON - The best alternative to Paper Checklists QVALON system makes the process more seamless by defining roles and creating tasks. Digital checklists reduce human errors, increase productivity, and provide real-time visibilit... Read more

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mHelpDesk

mHelpDesk is a field service solution that helps customers automate everything from first customer contact to getting paid. This includes customer management, quoting, dispatching, invoicing, billing and reporting. mHelpDesk ... Read more

Shortcuts

Shortcuts is a cloud-based software suite that offers groups of modules configured for salons, barbershops, spas and schools. It is suitable for single locations and large chains and offers tools for appointment scheduling, custom... Read more

MyTime

MyTime is a cloud-based scheduling platform for businesses to create profiles and take appointments. It provides point-of-sale (POS), e-commerce, customer management relationship features and is suitable for small business hair sa... Read more

MarcomCentral Enterprise

MarcomCentral Enterprise Edition is a cloud-based marketing solution that helps businesses enforce brand standards, customize marketing assets and distribute content. It enables sales teams, channel partners, franchisees and users... Read more

FreshCheq

FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more. FreshCheq allows us... Read more

Better

BPro is a cloud-based solution, which helps small businesses manage franchises distributed across multiple locations. Key features include white labeling, lead generation, employee engagement, KPI tracking, notifications and progr... Read more

Vonigo

Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning ... Read more

Zenput

Zenput is a compliance management solution that helps restaurants, convenience stores and grocers create tasks, manage audits, track incidents, monitor performance and more on a centralized platform. The task management module all... Read more

franpos

iConnect is a cloud-based POS system that offers the option for mobility or can be docked as a fixed terminal. The solution is built for business owners and operators to handle multi-location businesses. It allows users to create ... Read more

ERPLY

ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto... Read more

Buyers guide

Given the geographically dispersed business operations of franchises, managing key business functions such as sales, inventory, customer relationships, and keeping track of franchisee performance can become a serious challenge for franchisors.

In this Buyers Guide, we'll discuss the role franchise management solutions play in simplifying the handling of operations for franchisors and how to select the right software for your business.

Here's what we'll cover:

What is franchise management software?

Franchise management software is a tool that helps franchisors collaborate with franchisees to manage business functions such as sales, customer relationships, and marketing. The software also helps monitor franchisee performance, ensure compliance across franchises, consolidate sales and marketing data, and analyze business trends.

New store dashboard in Zoho (Source)

Common features of franchise management software

Some of the common features of this software include sales and marketing management, inventory management, and customer relationship management. Let's understand these in detail:

Sales and marketing

Roll out and manage marketing campaigns across all franchises from a centralized company account. Collect and manage sales and promotion data from franchisees and manage reimbursements.

Inventory management

Automate inventory ordering, storing, and tracking. Forecast inventory levels and place purchase orders to replenish stocks to ensure a consistent supply. You can also set minimum and maximum limits to inventory levels to trigger automatic restocking.

Customer relationship management

Manage customer registrations, import customer data from multiple sources (such as brokers, franchise portals, and your website), divide data based on funnel stage, and centrally manage customer loyalty programs.

Automatic royalty invoicing

Track royalties by monitoring received and due payments. You can centrally control payments and commissions from and to multiple outlets.

Analytics

Collect data, such as store rent, advertising spend, and revenue, for better analysis and more informed decisions. Allow franchisees to customize and create reports highlighting performance metrics.

Field service management

Set up and track field operations by sharing schedules, product information, and customer information. Plan and share work orders and inspection campaigns across franchises.

What type of buyer are you?

There are two broad categories of franchise management software buyers:

  • Franchisors looking for new franchise network opportunities: These buyers want to penetrate new markets or expand existing ones. They require a tool that automates repetitive tasks and facilitates prospecting- and expansion-oriented sales and marketing activities. Features that will be useful to these buyers include customizable franchise sales modules, automated pipeline reports, and integration with lead portals.
  • Franchisors seeking to optimize existing franchise networks: These buyers wish to maximize profits from their existing franchises. They require a tool that facilitates measuring and improving franchise performance. Features that will be useful to these buyers include royalty processing, inventory management, and data analytics.

 

Benefits of franchise management software

By now you've likely understood the core features of franchise management software and its buyer types. Now let's look at some key benefits that will be of value to you.

  • Simplified inspections: Since most franchise management solutions are cloud-based, it becomes easy to monitor sales and supply chain remotely. The software also helps remotely identify bottlenecks, set sales targets, and implement solutions. As a consequence, in-person inspections take less time and are less frequently required.
  • Improved inventory management: The software gives complete visibility into inventory at the company-wide and individual franchise level. You can also connect directly to your chain of suppliers and simplify placing purchase orders. This helps avoid inventory shortages and monitor seasonal sales trends.
  • Optimized sales cycle: The software simplifies rolling out sales promotions and offering superior customer experience. It allows contacting prospects faster with automated lead management and dashboards.

Key considerations

Here are some additional things you need to keep in mind:

  • Pricing plans: Franchise management tools are usually available either in a subscription-based pricing model or for a one-time license. Subscription-based pricing models require you to pay a monthly or yearly fee whereas with a one-time license-based pricing model you get the ownership of the software for a one-time payment.
  • Mobile app: It's good to look out for software that offers an Android or iOS mobile app, as functions such as real-time inventory monitoring and field service management would require the ability to access and transfer data on the go. While selecting the solution, you should also ensure that the mobile app covers the major features offered by the software.
  • Integration: Another deciding factor in selecting a software tool is its ability to integrate with other tools. It's critical because you might need to pull data from the franchisee portal, push it to your accounting tool, or extract data from your website. While you can perform these functions even if your franchise management software is not integrated with these platforms, doing so will require manual data entry, which may take significant time and effort and also lead to manual errors.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.