I particularly recommend for  small and medium scale organizations to use this app which helps them economically and mentally also.

I love that there is virtually, even if our few field techs don't have internet.

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.

There are a lot of forms to fill out to get the software running correctly. 6 months in  and we still are battling some bugs.

With the use of dynamic rules on how engineers are selected and the use of the area map is very helpful and it takes away the guessing of hoping we are selecting the correct personnel.

Need to update map customization lagging sometimes.

Best software I have used to submit timesheets.

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint.

I self-implemented so the ability to quickly extend the package with flows was great.

This includes our ability to increase service revenue through multi-trip work orders, and cut costs with tighter management of our inventory.

Salesforce - Good Option if you take the time to learn it.

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.

Record every activity and calculate our daily, monthly and yearly performance which not only helps the management , but also helps in our personal growth in the channel.

The user experience from the field engineer side using the IPhone app our team has heard a lot of complaints on how the notification is not loud enough and where notifications are not seen.

It keeps me organized and on task. Plus I love how it keeps all my co-workers and I stay on the same page, with each case.

Custom branding, pretty reliable, great looking landing page.

The UI is smooth and simple, the team behind it is committed, and it's ease of set-up with WordPress is helpful.

I love being able to set up appointments and embed the code into my website with it. The details on customization is stellar and I just LOVE BOOK LIKE A BOSS.

It immediately improved my business flow, and has been seamless integration as I expand my client base.

Currently it is a bit limited. The full pages have all the features.

Limited ways to plan your schedule. Inability to retitle landing page sections.

This is great platform and they are always looking to improve it.

Overall, I highly recommend this software because of the amazing features and benefits.

Great product, great service. Love the different options and products I can have to give my clients the best experience.

The level of complexity you can achieve with your booking is amazing. For those of us that started from the beginning, the growth in complexity levels has been adopted very well.

The setup interface is a bit confusing at first, and it's frustrating that the services cannot be easily grouped or segmented into categories.

It was a perfectly great platform for certain clients. It automated one of the most necessities of business, booking the appointment.

You can put your appointments and booking in this software. It helps you to save time and money.

Attractive UX for me (as admin) and my clients who visit. Reliable integration with Google Calendar.

Really happy with the functionality, the way it can be completely personalised, it can be a stand-alone 'mini-website' or a plug-in on your main website.

The customer service team is very responsive and fast, and there are always new features being rolled out.

My overall experience with BLAB has been great. The customer support team is always there to help and using the software has save me from a ton of scheduling hassles.

It's also frustrating that partial payments/deposits cannot be set up through the system.

It's the best online software to book and schedule my appointments. It has the best features made to manage your day-to-day appointments.

Easy to use, nice UX and UI, super professional result.

It works reliably, easy for a non-techie to figure out, improved features rolled out regularly and it puts an end to all that old email 'ping-pong' trying to schedule a meeting.

I really like the integration with Zoom and the ability to create unique video meetings when someone books an appointment.

Having a clean looking booking page done in minutes from nothing is a huge plus. I can instantly...nearly, start making appointments, which means more money.

I love all the customizations and features you have to turn your booking calendar into basically a high-performing landing page.

I love how easy and intuitive this software was to learn and set up my page.

I have some trouble with the embed code not working when I update a page on my website, so I copy and paste it again each time.

Good, they answer your questions in their facebook group on the same day. Very good customer service.

The only con with this app is my inability to make multiple appointments at the same time.

For some reason, my clients find it hard to cancel or rebook an appointment though. The link inside the email is probably not as intuitive.

Overall, I would recommend it to others. For the price, it's a great tool to a task that will always be necessary.

I love the ease of use and how it integrates seamlessly with my other products such as Mailchimp.

Easy to use -- takes care of scheduling and billing at the same time. If I need customer support, very smart nice people get back to me by email with precise answers to precise questions.

US Dollar

Field Service Lightning is an add-on solution to the SalesForce Service Cloud that helps dispatchers and mobile employees schedule appointments, manage inventory, and optimize resource utilization. It allows staff members to create work orders and integrate them with accounts, contacts, assets and other data across the Service Cloud. 


Field Service Lightning comes with geolocation and navigation capabilities, which enables on-field employees to find optimum routes and maintain records for all service history locations. The Einstein AI module lets supervisors use image recognition technology to identify assets and equipment parts and prescribe a course of action to technicians remotely. Additionally, managers can utilize the analytics functionality to gain visibility into operational performance, employee KPIs and customer complaints.


Field Service Lightning comes with iOS and Android mobile applications, allowing users to manage activities remotely. It is available as an add-on to Service Cloud on monthly subscriptions. Support is extended via phone, live chat, documentation, email and other online measures.



LongDescription

File Management

Real Time Analytics

Forecasting

Quality Management

Work Order Creation

Barcode/Ticket Scanning

Safety Management

Payment Processing

Time Tracking

Customizable Reports

Activity Tracking

Dispatch Management

Real-Time Monitoring

Contract/License Management

Supply Chain Management

Electronic Signature

Order Management

Traceability

Customer Database

Recurring Appointments

Job Management

Collaboration Tools

Geographic Maps

Scheduling

Multi-Location

Self Service Portal

QuickBooks Integration

Contact Management

Technician Management

Bills of Material

File Storage

Mobile Access

Inventory Tracking

Compliance Management

Performance Metrics

Routing

Production Scheduling

Preventive Maintenance

Real-Time Notifications

Service History

For HVAC Companies

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Automated Scheduling

Work Order Management

Mobile App

Job Scheduling

Billing & Invoicing

Accounting Integration

Alerts/Escalation

Inventory Control

Reporting/Analytics

Contact Database

Online Time Clock

Supplier Management

Customizable Forms

Payment Collection in the Field

Quotes/Estimates

Third-Party Integrations

Maintenance Scheduling

Document Management

Inventory Management

Employee Management

Status Tracking

Fuel Management

Mobile Alerts

Document Storage

Route Optimization

Task Scheduling

Invoice Management

Communication Management

Calendar Management

Geolocation

Customizable Fields

Shipping Management

Data Import/Export

Route History

Two-Way Communication

Fuel Tracking

Route Management

Real Time Data

Historical Reporting

Territory Management

Workflow Management

Transportation Management

Reminders

Estimating

Customizable Templates

Customer Management

Delivery Tracking

Real Time Reporting

Monitoring

Job Tracking

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Salesforce Field Service

In Person

Live Online

Webinars

Documentation

Book Like A Boss is a SaaS appointment scheduling solution that helps businesses create an online booking page to manage sales and paid bookings. It lets organizations automatically synchronize calendar entries, display booking availability in multiple time zones, create intake forms and limit the maximum number of participants.


Features of Book Like A Boss are automated reminders, GDPR compliance, internal messaging, listing management, data export, and reporting. It enables employees to send booking confirmation notifications and reminders to customers via SMS or email. Additionally, it helps administrators to customize booking pages by adding cover photos, custom text, social media links, client testimonials, FAQs, Facebook comments and other details.


Book Like A Boss facilitates integration with Zapier, which users can utilize to connect the platform with third-party applications such as Stripe, PayPal, Square, MailChimp, Google Analytics, WordPress, and more. Pricing is available on monthly or annual subscriptions and support is extended via online measures.



Electronic Payments

Meeting Management

Recurring/Subscription Billing

Real-time Scheduling

Automated Responses

Rescheduling

HIPAA Compliant

SMS Messaging

Debit/Credit Card Processing

Progress Tracking

Mobile Payments

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

Calendar/Reminder System

Attendance Tracking

SMS Reminders

Call Recording

Call Reminders

In-Person Payments

Class Scheduling

Room Booking

Availability Indicator

Booking Management

Email Marketing

Online Payments

Sales Reports

Life Coaching

Online Classes

Resource Scheduling

Business Coaching

Client Portal

Event Scheduling

For Field Service

Social Media Integration

Email Reminders

Website Integration

Basic: for those who want unlimited appointment bookings
$9/month (billed monthly) or $7.50/month (billed annually)

Small: for entrepreneurs that have services they want to sell
$19/month (billed monthly) or $15.83/month (billed annually)

Big: for those who need total control and advanced marketing options
$29/month (billed monthly) or $24.16/month (billed annually)

Get 2 months free with a yearly subscription. 

Company plans with multiple seats starts at $35/month which includes a company page and 3 seats. Additional seats are $10/month.

Salesforce Field Service vs Book Like A Boss

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