Apple Remote Desktop

RATING:

4.5

(13)

About Apple Remote Desktop

Apple Remote Desktop is a tool for managing Mac desktops remotely. It is suitable for teams or users that distribute software, provide real-time technical support, install software updates, and complete other remote workflows. Apple Remote Desktop provides fast Spotlight searches, over 40 automation actions, auto-install capabilities, user history reports, and more. This solution is compatible with desktops running OS X. To easily transfer files or folders between desktops, users can utilize remote drag and drop functionality. If needed, information can also be copied and pasted between systems. Apple Remote Desktop provides task templates to help users save time when completing common tasks, such as setting desktop pictures, default time zones, Energy Saver preferenc...

Apple Remote Desktop Pricing

Starting price: 

$79.99 one time

Free trial: 

Not Available

Free version: 

Not Available

Apple Remote Desktop Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Apple Remote Desktop

1 - 5 of 13 Reviews

User Profile

Brandon

Verified reviewer

Religious Institutions, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

A Mobility Lifesaver

Overall, this is an excellent software if you need to control multiple devices at once. I've never experienced any latency or connectivity issues while controlling multiple devices.

PROS

I like being able to control both of my organization's iMacs from my MacBook at once through this software, allowing the flexibility I need to move around as we are producing services.

CONS

Every now and then, I have to change the IP address to connect to one of my iMacs. It only happens on one, and I'm not entirely sure why it happens, but it does become frustrating.

Jacob

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Better remote management

This software kind of requires the fact that you need to have a good Internet connection, because if not speech can be kind of slow, but that’s to be expected with this type of software, I’d have to say that the design management of it was user-friendly enough that I could learn how to do it, as well as showing other people how to do it

PROS

I’m actually a certified Apple Mac technician so we had to learn how to use the software and I personally use the software once a image the server that we kept in the back and I did some performance updates as well as some other hardware updates to it and this is a software that we used to manager

CONS

Unfortunately, I did have to do a quite a few different updates from the Apple support page in order to get the software to run on it again however, once I did get it running, I have to admit it ran pretty well

April

Transportation/Trucking/Railroad, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Desktop mightmare

It was really nice to pay b ills and look at all the cool stuff but actually making it useful was not real

PROS

Yes, I love the style, the high priced idem in my home, but I felt cornered with its smoothness on the outside it wasn't so comforting on the inside. I find other computers to display exactly what they are.

CONS

I don't like that it may not be compatible - its not easy for everyone to have the same products

Reason for choosing Apple Remote Desktop

the look the hearsay and to be more popular and smart

Reasons for switching to Apple Remote Desktop

to get easy access to technology

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2023

Gets the job done when you can't be there in person!

Most of my co-workers use Apple computers while I use Windows. Apple Remote desktop works fine for them (though they want audio re-direction). I use VNC to get into those Apple Computers, which just barely gets the job done. But it works well for what it is.

PROS

The ease of use and general straightforward nature of the software. Of course, if you have to use it from home, the firewall rules have to be worked out, but that's not really the fault of the software.

CONS

It would be nice if there was Audio re-direction. Also it would be good if Apple would put of an Apple Remote Desktop all for Windows Computers... Sure, you can use VNC, but it would be better to have an Apple Software Version designed to work well with Apple computers. But I understand if Apple doesn't want to play well with others.

Reason for choosing Apple Remote Desktop

Apple's Remote Desktop in included in the OS and was free.

Francesca

Individual & Family Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Buon prodotto

PROS

Ottimo per controllare altri pc, comunicare con altri utenti, ma soprattutto gestire il tutto in remoto potendo gestire i file e personalizzare le impostazioni. Facile e intuitivo.

CONS

Nulla, forse per comodità alcune funzioni come il catturare immagini, le metterei come opzioni di default senza doverle ricercare e aggiungere manualmente alla barra dei strumenti.