All Apple Remote Desktop Reviews

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Brandon

Verified reviewer

Religious Institutions, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

A Mobility Lifesaver

Overall, this is an excellent software if you need to control multiple devices at once. I've never experienced any latency or connectivity issues while controlling multiple devices.

PROS

I like being able to control both of my organization's iMacs from my MacBook at once through this software, allowing the flexibility I need to move around as we are producing services.

CONS

Every now and then, I have to change the IP address to connect to one of my iMacs. It only happens on one, and I'm not entirely sure why it happens, but it does become frustrating.

Jacob

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Better remote management

This software kind of requires the fact that you need to have a good Internet connection, because if not speech can be kind of slow, but that’s to be expected with this type of software, I’d have to say that the design management of it was user-friendly enough that I could learn how to do it, as well as showing other people how to do it

PROS

I’m actually a certified Apple Mac technician so we had to learn how to use the software and I personally use the software once a image the server that we kept in the back and I did some performance updates as well as some other hardware updates to it and this is a software that we used to manager

CONS

Unfortunately, I did have to do a quite a few different updates from the Apple support page in order to get the software to run on it again however, once I did get it running, I have to admit it ran pretty well

April

Transportation/Trucking/Railroad, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Desktop mightmare

It was really nice to pay b ills and look at all the cool stuff but actually making it useful was not real

PROS

Yes, I love the style, the high priced idem in my home, but I felt cornered with its smoothness on the outside it wasn't so comforting on the inside. I find other computers to display exactly what they are.

CONS

I don't like that it may not be compatible - its not easy for everyone to have the same products

Reason for choosing Apple Remote Desktop

the look the hearsay and to be more popular and smart

Reasons for switching to Apple Remote Desktop

to get easy access to technology

Anonymous

10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2023

Gets the job done when you can't be there in person!

Most of my co-workers use Apple computers while I use Windows. Apple Remote desktop works fine for them (though they want audio re-direction). I use VNC to get into those Apple Computers, which just barely gets the job done. But it works well for what it is.

PROS

The ease of use and general straightforward nature of the software. Of course, if you have to use it from home, the firewall rules have to be worked out, but that's not really the fault of the software.

CONS

It would be nice if there was Audio re-direction. Also it would be good if Apple would put of an Apple Remote Desktop all for Windows Computers... Sure, you can use VNC, but it would be better to have an Apple Software Version designed to work well with Apple computers. But I understand if Apple doesn't want to play well with others.

Reason for choosing Apple Remote Desktop

Apple's Remote Desktop in included in the OS and was free.

Francesca

Individual & Family Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed October 2023

Buon prodotto

PROS

Ottimo per controllare altri pc, comunicare con altri utenti, ma soprattutto gestire il tutto in remoto potendo gestire i file e personalizzare le impostazioni. Facile e intuitivo.

CONS

Nulla, forse per comodità alcune funzioni come il catturare immagini, le metterei come opzioni di default senza doverle ricercare e aggiungere manualmente alla barra dei strumenti.

Aldrin Sean

Fund-Raising, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best of Apple Remote Desktop

I use it to remotely control Macintosh. It permits me significantly more command over Zoom Remote or Microsoft Distant Work area in robotization.

PROS

Apple Far off Work area assists me with interfacing no sweat. Assuming there are issues or conversations that should be led through Distant Work area, this program is the most appropriate.

CONS

I have utilized it, particularly during the pandemic, yet in addition during times while voyaging may not be as doable, as well as when there is a pressing gathering that is occurring.

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2023

Best remote desktop experience on Mac Os

totally it's an awesome remote desktop client for mac users and I recommend using it.

PROS

I've been using remote desktop on windows for several years, after moving to Mac os this client from apple is a great replacement, especially for admins.

CONS

Sometimes when there is an update, logging into the windows machines gives us weird errors, but it will appear after several tries.

Peter

Consumer Goods, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great functionalities offered by Apple remote desktop.

PROS

It makes working easier while performing remote based tasks.

CONS

The prices should be made affordable compared to other similar products by other companies in order for majority of the people to afford.

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April

Verified reviewer

Individual & Family Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Great software !!!

My overall experience with this software has been really good and I would recommend this software.

PROS

That I have control of all the Mac that is on my network. Also the fact that I can work on more then one at a time.

CONS

There is really anything I don’t like about this software. I am sad that the speed is slow but it’s to be expected.

Mikaela

Health, Wellness and Fitness, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Apple Remote Desktop

My overall experience with Apple Remote Desktop is fair.

PROS

What I like most about Apple Remote Desktop is how easy it is to use.

CONS

I don't dislike anything about Apple Remote Desktop.

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José Manuel

Verified reviewer

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

La herramienta que te hace la vida más fácil.

Mi experiencia ha sido medianamente buena. Soy fiel usuario de los productos de la empresa que desarrolla esta herramienta y por eso la consigo muy útil pero estoy seguro que podría mejorar.

PROS

Es difícil elegir una sola función como la más útil de esta herramienta ya que todas son de gran utilidad y son vitales para el buen desempeño de esta maravillosa herramienta.

CONS

Lo único que veo negativo de esta herramienta es su poca ayuda al momento de solicitarla. Que seas atendido por el servicio de atención al cliente puede ser una experiencia no muy recomendable.

Dayane ferreira Loner

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Fácil de usar

PROS

Fácil de usar , suporte ao cliente ótimo

CONS

Não tive nada que gostei menos ! Está ótimo

User Profile

Kouadio franck arnold

Verified reviewer

Internet, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Bon logiciel

PROS

Je suis épaté par la facilité d'utilisation lors de la prise de contrôle à distance. Agréable pour le travail

CONS

Disponible seulement pour l'écosystème apple

Showing 1 - 13 of 13 Reviews