The functionalities are well explained and easy to use across the team with reduced learning time.

It's a great system, it's easy and powerful, you can learn to use it quickly, in less than 15 minutes and will you handle perfectly.

A great tool for effective customer management. It is very important for any business or brand to adequately interact with their customers and therefore be able to convey their idea.

So easy to use and complete value for your money. Improves the communication so effectively.

The connection is smart and easy, the notification are immediately and puntual, my count is free and don´t have idea for the prices.

Sometimes when the App not find an internet connection and goes offline, it is impossibile to use it unless you do a forced quit and restart the App.

Most of my complaints have been resolved by the Deskero team customizing the platform to meet our needs.

Great interface, good social integration and a very strong ticket system & knowledge base.

Finally an easy to set up and cheap service desk.

Great user/client experience, great customer service, easy to integrate, great for your clients.

I love how I can gather customer data, track outstanding tickets, and evaluate wait time.

It is easy to use and setup, the support stuff are wonderful and very helpful.

We manage tickets of many types very easy: information, requests, technical help, economics, leads, prospects. We implemented live chat very easy.

It is easy to use, easy to setup and support is very responsive. It is a smooth integration.

So far, it works well for the cost. I'm certain with more time, we'll be used to working in this environment and be more comfortable with its features.

Excellent multi-language features. Fairly simple and robust Knowledge Base.

The only criticism really is the refreshing of data on the app and on screen - you have to manually refresh (and close down and restart the app) to get the most up to date data.

Lots of settings and options. Excellent customer support from the developers and help staff.

Easy process to onboard ticketing system for our clients.

No pressure to buy, genuine free trial that allows you to really see what the software is like, very cheap pricing and a system that allows you to do as little or as much as you want.

Also our customers have been really happy about this tools and are looking forward to use it onwards.

We like the ease of use, setup and excellent customer service.

Configuration is very easy, but complete, with e-mail template and workflow automatizations by rules and if-then conditions. There is a useful self-service portal for customers.

Friendly User Interface,Real time communication with  the customer.

Could just be how our system is configured but modifying our views/ticket notifications is often a source of pain.

It is good but it needs more work to be great in my opinion.

US Dollar

Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi-channel support, social media and chat support and reporting functionalities within a suite. Phone, Android and Windows apps available.


Deskero features ticketing management, which allows users to group, tag and organize help desk tickets based on predefined rules. Users can also define ticket configuration rules, which allows users to create workflows for themselves and team members.


Deskero offers chat tickets, which allows users to manage support requests via chat. Users can also create separate workflows for incoming chat requests, and assign them to an agent, team or division. The product also features team chat, which allows team members to initiate chat engaging individual agents or teams.


Deskero offers subscription pricing, and is available in four different pricing plans based on the number of features offered.



LongDescription

Support Ticket Management

Real-Time Analytics

Surveys & Feedback

User Management

Customizable Reports

Access Controls/Permissions

Activity Tracking

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Single Sign On

Rules-Based Workflow

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Automated Routing

Call Center Management

Template Management

Data Import/Export

Call Routing

Email Templates

Self Service Portal

Help Desk Management

Configurable Workflow

Mobile Access

Performance Metrics

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Client Portal

Social Media Integration

Real-Time Notifications

Workflow Management

Email Management

Website Integration

Ticket Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Reminders

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Inbox Management

Macros/Templated Responses

Interaction Tracking

Multi-Language

Alerts/Escalation

Real-Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Widgets

Monitoring

Prioritization

Remote Access/Control

Feedback Management

Customizable Forms

Appointment Management

Autoresponders

Customer History

Third-Party Integrations

Live Chat

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Grow: $12.00 USD per agent/month or $9.00 USD per agent/month paid annually (standard features)
Business: $30.00 USD per agent/month or $25.00 USD per agent/month paid annually (advanced features)
Premium: $120.00 USD per agent/month or $90.00 USD per agent/month paid annually (complete suite with the most advanced features and software customizations)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Deskero

In Person

Live Online

Documentation

Euro

Blizz is a video conferencing platform designed to help small to large businesses, connect with teams across locations through chat messages, voice and video calls. Key features include indexed messaging, chat encryption, multi-monitor support and team collaboration.


Blizz allows presenters to use mirror screening capabilities to adjust screen resolutions, font sizes and HD quality experiences across display screens used by team members in video sessions. It comes with a conference recording module, which enables users to document webinars and video sessions and download them to use as training materials in future. Additionally, it allows users to send text messages across teams, facilitating team communication and productivity. 


Blizz facilitates integration with MS Outlook application supporting enterprises to import and accept contacts via email notifications. Pricing is available on monthly subscriptions and support is extended via phone and other online measures.



File Management

Meeting Management

SSL Security

Communication Management

Call Recording

Presentation Streaming

Private Chat

Scheduling

Recording

Contact Management

Audio Calls

HD Audio/Video

Screen Sharing

Discussions/Forums

Email Reminders

Internal Meetings

Video Support

File Sharing

Two Way Audio & Video

Video Call Recording

Conferencing

Video Conferencing

Microsoft Outlook Integration

Search/Filter

For Small Businesses

Pricing scales with no. of participants. Monthly / annual billing options.

Free: €0 /month (1 Organizer, 5 Participants)

Meeting 50: €7,49 /month (1 organizer, 50 participants)

Meeting 100: €9,99 /month (1 Organizer, 100 participants)

Company: €15,49/month (1 Organizer, 300 participants)

Deskero vs TeamViewer Meeting

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Advisor Recommendations & User Awards

Additional Info

Support and Training

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