All JigSpace Reviews

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RYLEE

Health, Wellness and Fitness, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Love it so far

PROS

Overall it has been pretty simple to use

CONS

Overall navigation is a little complicated for someone who doesn't know, but the learning curve is not bad.

Riccardo

E-Learning, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Reviewing JigSpace

We resell the product so we are not using it as a regular customer. However it made us realize how 3D and augmented reality can be actually easy and approacable from everyone (often new tech can be complicated). Another thing that we appreciate is that the platform has no bugs and works as it is supposed to. After 3 years of experience with AR software I consider this a very impressive achievement, rarely this type of platform works as smoothly as JigSpace. The platform brings a lot of values to companies who are willing to invest in it a think differently. JigSpace can be applied in many areas and it a very versatile tool.

PROS

The most impactful features are: moving, scaling and rotating objects by inputting digits. That makes the animation process very precise. Automatic 3D object optimization is another great feature. The latest Actions which allows objects to be assigned with some triggered actions. Also the semplicity in exporting the iFrame code and paste it somewhere else is very remarkable. The product is very easy to use also for people who are not familiar with 3D and animation. The integration with our business process easy, however we are reselling the solution.

CONS

It would be nice to have the chance to zoom in to the selected object immediately by pressing a button on the keyboard or UI. Sometimes it's a bit annoying to zoom in / out by scrolling the mouse wheel. Also re-grouping objects within JigSpace would be nice. If you accidentally grouped a 3D model wrong before importing it in JigSpace, you will need to save a new 3D model with new groups and work again on the animation. There are workarounds but it could be useful to have this feature included in the platform.

Reason for choosing JigSpace

I was not responsible when the company made this choice but I believe the resons are what mentioned in this review: ease of use, reliability of the software, high quality product.

Devain

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

JigSpace review

Overall experience is good. The customer support is good and very helpful. The product is also good. However, the restrictions put on the packages are quite annoying despite the price already being on the high side.

PROS

It's Easy to Use, easy to learn, and the AR tracking is good and stable.

CONS

It's expensive and the changes in the packages since the time we started using it, make it inconvenient. We are an agency and use Jigspace to help solve our clients' problem. However, with the price and package changes, we are forced to have to have the difficult conversation with the client on why they have to suddenly pay more, or why we can't give them certain features without them having to suddenly pay significantly more for it. For example, now in the starter plan there seems to be a limit to the number of steps that can be used in a project. This wasn't there before and makes it a major problem for us to convey to the user why they suddenly need to pay more than 3x more just to add some steps. The Jigspace team needs to strongly consider the impact of their decision making on their users.

Reason for choosing JigSpace

It seemed to be the ideal solution for our clients' needs at the time. But again, with the restrictions imposed in the new packages, particularly limiting the number of steps, it forces us to have to have difficult conversations with our clients, and some of our clients have already voiced their reluctance to continue using the platform because of this.

Tan Phebe Christine

Marketing and Advertising, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

My Favorite AR Platform

[sensitive content hidden] has helped me so much during the on boarding during the beginning of my engagement with Jigs, as well as the whole tech and product team has helped me so much answering my questions and queries.

PROS

JigSpace has developed it's tools and capability on its own platform for generating 3D models and transform it onto an AR assets.

CONS

I like the UI and UX of the whole platform, it's easy to use and has developed to be more user friendly time to time

Reason for choosing JigSpace

The user experience on the overall product as well as the tools in the 3d working space

Michael

Civic & Social Organization, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Capture the imagination

PROS

From day one, the elegance of the user experience stands out and has never failed to impress. Getting a wide range of creators to quickly settling into a flow with JigSpace is priceless.

CONS

The most difficulty we have incurred with JigSpace is the patience required for an ever expanding field of features. Knowing what was possible with Jigs at the earliest stages, we have been methodically balancing their development strategic road map with our own vision for the true power of Jigs.

Reasons for switching to JigSpace

JigSpace put the effort in when it came to taking user feedback and applying development time to make additional features a reality.

Vendor Response

Thanks for taking a moment to leave a review for JigSpace. We're glad to hear we've helped you to capture the imagination and to onboard a range of creators getting value from the product. If there's anything we can support you & your team with, please do not hesitate to get in touch.

Replied May 2022

Nicholas

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

A world class Immersive product

PROS

Ease of use, ease of creation and deployment, multiple deployment modes from the same jig (link, frame and QR code), no-Code, high quality lighting and visuals. Extremely simple workflow. Lowers the barrier to deployment of XR solutions. 5 Star product and exceptional customer service and response.

CONS

No modification of parent - child relationships, overwriting of material changes across steps sometimes, non-native sectioning capabilities, CAD preparation before import, lack of pivot point modification

Reason for choosing JigSpace

Its great, easy, high quality visuals and significantly improves my workflow

Reasons for switching to JigSpace

Its great, easy, high quality visuals and significantly improves my workflow

Mike

Wholesale, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Informing through JigSpace

My experience with JigSpace is overwhelmingly positive, from the early days with [sensitive content hidden] to the now guided collaboration with [sensitive content hidden], I always look forward to catching up and identifying where the next opportunities are.

PROS

The best feature is that I can show exactly what our product is and what it does with JigSpace in an impactful and impressive manner.

CONS

The only thing I could mention that I like least may not even be a fault of JigSpace, I find that I need to re-enter my credentials on the desktop app relatively frequently.

Alexandra

E-Learning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Incredible user-friendly tool

PROS

Super easy to use, and top-notch customer service ! The new interaction feature allows you to create entire quizzes in AR, which is incredibly useful.

CONS

Perhaps the materials and textures look a little flat, and if you guys could integrate lighting and the customization of lighting that would be amazing.

Francisco

Education Management, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

JigSpace for education in Latin America

Reliable, easy to use, powerful and it has been adding value-added features. Other than education, we have used it to show some technical products.

PROS

The software is powerful and easy to use, and we are currently teaching professors and students to use JigSpace so they can better understand what is AR and how it could be used to improve educational experiences.

CONS

It is expensive for Latin American and education markets.

Reason for choosing JigSpace

JigSpace has more interaction capabilities, and allows solids to "move"

Reasons for switching to JigSpace

JigSpace is easier to use and more powerful. We have been able to include JigSpace in our webpage.

Maurizio

Mechanical or Industrial Engineering, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Kindly review

Mechanical engineering

PROS

Drag & drop and easy to use, easy interface

CONS

rendering export in HQ , with these feature we can use jig like a 3ds max for photo rendering

Cesar

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

awesome

una experiencia única y excepcional

PROS

la facilidad con la que se manipula la información y los controles es excelente

CONS

no hay nada que me disguste y no tengo ni un solo contra

Reason for choosing JigSpace

por lo compatible y fácil de manipular

Enrico

Design, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2022

Ottima ma migliorabile

PROS

Qualità delle immagini e quantità di funzioni disponibili

CONS

Spostamenti degli oggetti poco precisi (manca la possibilità di muovere gli oggetti in base ad una misura precisa invece che a mano libera)

Vendor Response

Thank you Enrico for the review and your suggestions for making JigSpace even more user friendly for you. Please don't hesitate to get in touch with us if we can help you with your JigSpace journey.

Replied May 2022

Moudar

Higher Education, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2022

My experience with JigSpace

Very nice tool indeed

PROS

The interactivity in the platform and the presence of multimedia

CONS

It can be a little bit too slow to load on iOS systems

Francesco

E-Learning, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

Jigspace per me

molto interessante e stimolante

PROS

possibilità di uso nelle attività didattiche specie STEAM

CONS

Il costo non è accessibile per i docenti italiani. Per i professionisti forse è adeguato

Alfonso

Oil & Energy, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great!

PROS

Is very use and intuitive, great performance.

CONS

It’s perfect Always have a news features

mitsu

Architecture & Planning, 201-500 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

FUNCTIONALITY

5

Reviewed November 2022

疑似データの反映に特化して

PROS

三次元データで作成し、そのデータを使って現場で実物に近い形で見れることが何より、それを採用しようとしている顧客から高評価を得る

CONS

原因がよくわかりませんが、2度目にQRから読み込んだその3Dデータの軸がおかしくなり、読み込み治しても修正が利きませんでした。これは今も困っています。

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