All Lime CRM Reviews

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Toralfa

Medical Devices, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Lime CRM

We use Lime in many different ways in the company. But it gives us a complete picture of our products, customers, support and agreements since they all connect to each other. A good platform!

PROS

Lime is easy to use and very useful in making selections from the different tabs. Its great how all the different tabs (business areas) integrate with each other. Its easy to add functions/fields as a administrator.

CONS

The online version is not easy to access on the smartphones. Better if it was an app to download instead.

Reason for choosing Lime CRM

We got great information from the Lime sales person and they were willing to help with the implementation. It was necessary for us to be able to form the system after our business and Lime allows that.

Reasons for switching to Lime CRM

We needed a better CRM system.

Vendor Response

Thank you for the review, Toralfa! We appreciate your feedback about our mobile web client. We are making constant improvements to make it even more user-friendly. We hope you appreciate the changes we have made the past year! All the best, your friends at Lime

Replied March 2022

Sara

Financial Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Lime - Dicom Expense

This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc. Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

PROS

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

CONS

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

Reason for choosing Lime CRM

The trust we felt with [SENSITIVE CONTENT HIDDEN] as our salesperson, really sealed the deal.

Vendor Response

Hi Sara! Thank you for the feedback. And just to keep you updated about our cloud functionalities, we have worked hard the last 6 months to develop our cloud solution to a product that is compatible with all the important functionalities that we already offer in our on-prem solution. The only functionalities not supported by cloud are the add-ons that we are replacing with new add-ons which will be available in cloud. We hope that this will be helpful for you in using Lime CRM onwards!

Replied September 2021

Jim

Maritime, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

my review

We have now control on our products and customers

PROS

easy to have control on our products and on what customers the products are connected to

CONS

should be more ad on´s included in standard

Reason for choosing Lime CRM

little cheaper for us and fits us well

Mattias

Insurance, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Easy to adminster

Easy to administer and to use.Filters and views make it possible to see what you are most interested in. A big challenge is to get the user to register relevant data in the system.

PROS

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

CONS

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Reason for choosing Lime CRM

Lundalogik's configuration process is well defined and indicates a lot of experience of customer adaptations, but also knowledge of Lime as a system and its possibilities. Support and management is also a strong factor where Lundalogik had by far the best offer.

Vendor Response

Hi Mattias and thank you for reviewing Lime CRM! It warms our hearts to hear that you find it easy to use and customize. If you struggle with users not registering data as directed, don't hesitate to reach out to us and we can help out with user trainings. Best regards, your friends at Lime

Replied March 2022

AnnaLena

Non-Profit Organization Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Lime CRM for managing development projects in different countries

We can get reports of our data in more or less any format we want, at the same time as we have a user friendly system for our staff to work with.

PROS

Lime offered to build a portal for our member organisations, making it possible for us to cooperate and share information on multiple levels. We were in need of quite a lot of customization. The team at Lime was great to work with. They helped us sort out what is really important, and to break free from old habits in our old system.

CONS

As a non-profit organisation we have limited funds to keep developing the system. Lime did a really good job building a solution for us, but of course there are things we would like to keep developing.

Reason for choosing Lime CRM

We found Lime CRM to be more user-friendly, and the option of a bespoke portal for our member organisations was a deciding factor.

Reasons for switching to Lime CRM

The old system was not user friendly and no longer met all our needs.

Jenny

Performing Arts, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

Jennys review

Easy to update our customers business and history etc. Easy to access while on the goNice staff at the support. (Although we have changed customer client three times in a year)Things to improve:Easier and more customerfriendly updating of for example Info tilesUpdates about latest updates are not communicated to the clients in the best way.

PROS

Ease of use while on the go salesThe "To do list"

CONS

That it has three different softwares for me as an admin to update at : Admin, LISA and Client is too much and LISA doesn't work on my new computor with latest Windows.

Reason for choosing Lime CRM

The easy layout and customerfriendly way to check on your customers. The API solutions with our databases.

Carl

Hospitality, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Lime CRM

PROS

Scalability in filters in order to see day-to-day operation in sales

CONS

Transision to Online version is complex and slow

Reasons for switching to Lime CRM

Chain decision

Anders

Transportation/Trucking/Railroad, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Lime CRM is great

Good experience, easy to use and powerful.

PROS

It is simple to use and very powerful filtering and view setup. Batch editing is easy and fast to do. When needed, export and import is easy.

CONS

The admin interface LISA must be replaced with a in app solution. Can not connect e-mail direct to companies insted of persons.

Reasons for switching to Lime CRM

We needed a more easy to use tool that our sales team can use to plan their sales meeting with our customers.

Jonas

Transportation/Trucking/Railroad, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Satisfied customer

Easy to see what has been done and to get structure regarding offers, agreements and business.

PROS

Easy to begin/learn to new coworkers. Quick to use in the daily business.

CONS

Quite expensiv to develop and to gain education frpm Lime.

Reason for choosing Lime CRM

Our management team agreed to choose Lime. You had a good presentation. The system seemed easy to use and met our requirements.

Reasons for switching to Lime CRM

I change company/employer.

Jennie

Facilities Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2023

Your everyday friend

Great to manage your "to do´s", keep alot of information on every contact and keep track of your sales.

PROS

What I like most is that you can fit so much details to every customercard. Easy to keep track what you have done and what you have left to do with each and everyone. I like the design (or my OCD does anyway ;) )

CONS

The sync to send an offer through Get Accept is not working as you would like.

Marie

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Ease of use CRM system

I like that the new tab system allows me to find a lot of information about a specific person/company in a easy way. We are mostly using it for keeping track of possible leads and network possibilities we are slowly starting to realise the options for email integrations and what that can help us with.

PROS

I love that it is easy to use, that you can use it on any device and that it instantly merges with the other information on the plattform. Im looking forward to using the mail integration when we have set that up.

CONS

Im missing some of the features that are available on the desktop version (pc) that doesn't appear in the web based application. Such as possibility to export my previous events to a excel document.

Vendor Response

Hi Marie and thank you for reviewing Lime CRM! Great to hear that you find it so easy to use and that you have identified new potential areas of use for you and your team. Also, thank you for the feedback about the web client. We are working hard to develop all the functionalities in the web client and hope to have that in place very soon for you. All the best, your friends at Lime

Replied March 2022

Peter

Maritime, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Easy-to-use with customization options

PROS

The way you work with the system is familiar since it works with rows and columns and in many way reminds you of Microsoft Excel. You can customize a lot on your own without having to involve external consultants (e.g. adding/removing various types of input data fields, changing layout, etc.).

CONS

The e-mail integration could use some more work to make it easier to work inside LimeCRM instead of having Outlook opened on the side.

Vendor Response

Thank you for the review, Peter! We are happy to hear that you enjoy Lime CRM and the flexibility that comes with it. We are constantly making improvements to our integrations and we appreciate your feedback about the Outlook integration. We will forward your comments to the colleagues responsible for it! All the best, your friends at Lime

Replied March 2022

Magnus

Environmental Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

LIME CRM review

PROS

Web interface is very easy to use. With a short admin exucation there are lot a local admin can customize without using LIME developers.

CONS

More integration out of the box with outlook /office365, admin webportal is old and outdated (InternetExplorer) High security risk

Vendor Response

Hi Magnus, thank you for sending your review! We appreciate your feedback about our integrations and our admin webportal. We are constantly making improvements to our solution and will forward your feedback to the ones responsible for this internally. Best wishes, your friends at Lime

Replied March 2022

Karolina

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

A pretty much complete system

PROS

I like that it is so versatile, and that the consultants working at Lime can help you to build up the perfect platform for your needs.

CONS

I feel like the interface could be a bit better, it is not always super intuitive for te user.

Petra

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2021

LIme CRM great for keeping track of your customer relations

I find it easy to understand and to use

PROS

I like the way I can keep track of what has been done and said. Also the possibility to download documents that are connected to the customer or buyer.

CONS

I find the setup with possible choices to be a bit hard, but I think that the setup is made in cooperation with my employer. I would like to use the marketing tool and to be able to connect customers to more than one of our businesses for sale.

Vendor Response

Hi Petra and thank you for reviewing Lime CRM! We have great tools for marketers and are happy to take a discussion about the possibilities for you to use them. Don't hesitate to reach out to us to talk more! All the best, your friends at Lime

Replied March 2022

Jan

Medical Devices, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Review from Key2Compliance

We can in a more professional way cooperate in the sales and marketing team. We can in a way better way follow leads and work with resources. Our communication is way more professional than before.

PROS

The graphic design, the easiness of use and the service level from the Lime team. For us Lime has meant a lot both in contract management but most importantly we can in a very good way expand our sales and marketing team.

CONS

I would like to see better connections between Lime CRM and Bisnode or similar systems to import information more easily.

Emma

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Lime CRM - Review

Good

PROS

The flexiblity and the over all view, easy to use.

CONS

the admin views, difficult to add new fields and opptions

Reason for choosing Lime CRM

the flexibilty and you built the program your self

Marko

Wholesale, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2021

Easy to setup, eazy to customize and easy to use

I would highly recommend at least Lime as a first CRM system. It is very easy to implement, customize and use.

PROS

"Fastsearch" in excellent, you can find everything that is in system.

CONS

All the features can´t be used same way in internet version as table version can be used

Vendor Response

Thank you for the review, Marko! We also love the quick search function and use it ourselves every day. Regarding your feedback about our web client, we have done a lot of improvements the past year and the web client can now offer as good as the same features as our desktop client. We hope you appreciate all the improvements that has been made! All the best, your friends at Lime

Replied March 2022

Shayan

Oil & Energy, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Lime CRM

PROS

Easy to use. Very adaptable to the needs we have in the organization.

CONS

Sometimes you get a feeling of too much expectation from the consultant at Lime. That they almost promise more than they deliver. But this is if we are really going to be picky with cons

Reason for choosing Lime CRM

Because it worked well in the other company where we also have Lime

Reasons for switching to Lime CRM

Due to system limitations

Vendor Response

Thank you for reviewing Lime CRM, Shayan!

Replied March 2022

Björn

Environmental Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Lime CRM

Good

PROS

Easy to use and all information i need in one place.

CONS

Have some bugs. when im useing the searchfield and have to refresh sometimes.

Reasons for switching to Lime CRM

More function

Magnus

Textiles, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Very well thought through

We had fairly good order in our old system, but now it's great and getting better :-)

PROS

It is user friendly and easy to adapt to anyones way of working. That means that I save time and I get the job done!

CONS

I'm not sure that it is Lime CRM's fault, but two integrations with other systems didn't succeed. We came from Lime Easy and there we had one of the integrations. The other one we had big expectations for, but...

Reason for choosing Lime CRM

The integration between Lime CRM and Marketing, and our good experiences from our old L Easy.

Reasons for switching to Lime CRM

Mostly because of Lime Marketing, but also for better handling of cuustomer data. (Easier to administrate all contacts.)

Vendor Response

Thank you for your review, Magnus!

Replied March 2022

Miikka

Civil Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

CRM user

PROS

Offers, meeting minutes, contactswe use also report tools to see our performance

CONS

easy to use and stable. Reports are good

Ingela

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2022

Limeuser IS

One system with all information instead of many as we had before

PROS

Easy to integrate to other systems. Easy to add new fields when necessary. Good views on each tab that you can filter and see exactly what you want.

CONS

Sometimes the view is not updating automatically, you have to push a button to update

Reason for choosing Lime CRM

Easier to work with and cheaper

Reasons for switching to Lime CRM

We had a lot of different home made systems that where old and no longer compaible with our business

Vendor Response

Thank you for reviewing Lime CRM, Ingela!

Replied March 2022

Dan

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Easy, understandable and userfriendly

Easy to use and manage. It helps us to maintain cointrol and follow ups on projects/quotations.

PROS

Easy to search and filter what you are looking for. Also that you can change yur own views

CONS

1.The design is something to work with regarding the desktop version.2. its not at good thing that CRM limits the number of persons/companies in the overview

Reason for choosing Lime CRM

Easy to us and manage

Reasons for switching to Lime CRM

we needed more funtions than Easy could give us

Milja

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2021

Lime

PROS

Lime is very simple to use and you easily find what you looking for.

CONS

Background system Lisa is not working always as it should - it is not fully reliable.

Vendor Response

Thank you for the review, Milja! We appreciate your feedback and will forward your comments to the ones responsible for LISA. Best wishes, your friends at Lime

Replied March 2022

Showing 1 - 25 of 105 Reviews