Mosyle Business

RATING:

4.6

Overview

About Mosyle Business

Mosyle Business is a macOS, iOS, and tvOS based IT asset management solution that helps businesses streamline processes related to endpoint security, identity management, application patching, and more from within a unified platform. It allows staff members to automatically update App Store applications and install apps with device-based licenses. Mosyle Business enables supervisors to install antivirus, generate security reports, manage compliance, and automatically check for macOS Hardening-based security benchmarks. It provides an application programming interface (API), which allows businesses to integrate the platform with several third-party authentications and single sign-on solutions to handle identity management processes.

Mosyle Business Pricing

$1 per device/month, billed as one annual payment

Starting price:

$1.50 per month

Free trial:

Available

Free version:

Available

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Mosyle Business Reviews

Overall Rating

4.6

Ratings Breakdown

(39)

(12)

(1)

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

Functionality

4.5

Most Helpful Reviews for Mosyle Business

1 - 5 of 54 Reviews

Read All 54 Reviews

Oleh

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2023

Great MDM for its price

after Covid started we searched good MDM solution, so we selected between Intune (too small opportunities), Jamf ( too high price) and and accidentally saw Mosyle. There was few times lower price than Jamf, so we decided to try. There is very helpful and quick support and they helped to configure all needed features if we have issues.

PROS

There is easy to use management console. MDM has very good opportunities to manage macOS devices. Good price.

CONS

too small tech documentation, no community.

Reason for choosing Mosyle Business

Jamf pro = too high price.Intune = insufficient functionality

Reasons for switching to Mosyle Business

too high price

Oleh

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed December 2023

Mosyle "+" and "-"

We are happy to work with Mosyle for few years, nice new features, flexible configurations, good price

PROS

Mosyle always add new features, sometimes these features are global, like Mosyle Fuse, Mosyle Hardening&Compliance or Conditional Access managemet. These features makes our admins life easier)

CONS

Mosyle Business agent (Self-Service.app runs a little slow) Device Groups are not filled often enough Unfortunately, there is no Mosyle Community

Reason for choosing Mosyle Business

We started from Mosyle Business and it had enough functionality for us, but after release Mosyle Fuse - we tried and were wondered about new features, so switched there. Mosyle has the best price/functionality compared to other products that we have tested.

Reasons for switching to Mosyle Business

This product has maybe the best functionality, but it is overpriced. This product at the beginning of our tests didn't have login window with two factor authentication (~5 years ago), then they added this functionality but with additional payments, for us price was already high so we decided to check another products

Derek

Financial Services, 51-200 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2024

Real Support in Busy World

My initial contacts were dealt with in a timely manner which is rare in these Cloud IT market. The setup engineer addressed all my concerns and knew exactly each issue I brought up and had many warnings and advice in doing the setup so that I could do the rollout with issues. Very professional and helpful. My only regret is not recording the Zoom call so I could review the setup because its a big overwhelming with so many features to a new user. In my case a Microsoft admin.

PROS

The over design is clean and well thought out. Has all the features that make it secure like Windows

CONS

Would like to see more support article in particular maybe kb section and video setup section.

Reason for choosing Mosyle Business

Mosyle is simply a better product and the support has been exceptional. Probably one of the most professional, patient, engineer that I have dealt with to date. I have been in this industry for 25+ years.

Reasons for switching to Mosyle Business

Product has many bugs. Cost is too high. Also the MDM does not work properly in China and have opened many cases with no resolution. There support is terrible.

Philip

Computer Software, 201-500 employees

Used daily for less than 2 years

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2023

The renewal process is awaful

PROS

The software itself is very good. Has most functions we need for Apple Device Management. And it is easy to deploy.

CONS

The renewal process is awful. They only support automatic renewal but don't give you the proper way to adjust the number of seats. They don't have account manager or customer success team to help user review the contracts, agreements and price. Everything go through the Support Ticket. For a SaaS targets to enterprise market, it is so inconvenient and so difficult to communicate. We tried to reduce the number of licenses but was not able to make it for weeks.