Third, it contains tons of apps that extends its capabilities (e.g. Asset management app, web application scanning, PCI compliance monitoring, etc.).

Reporting & dashboard are of highly professional quality. Its now supper impressive to showcase these reports to management.

The GUI is very nice and they are updating things constantly. It is easy to see our Security stance from the different modules.

Scheduling tasks I found limited as I wanted a particular scan to run 2 days out of the month and was unable to do so.

Comprehensive security coverage, scalability, and ease of use.

I love the ease of use especially when you're managing multiple sites. The Qualys dashboard has to be the best hands down.

There is no offline deployment in qualys, so for air gapped environments Qualys cannot be used.

Trust these amateurs at your own risk. If they are as incompetent as this, what are they missing.

Once you have the software set up, it is wonderful to use. There are improvements that can be made but this is a great solution for the money.

We have had some instances where scan attempts ended up causing confusion or application outages when they were not designed to handle the scans.

Overall We are happy, Web interface is very interactive and training are awesome.

It can't perform credentialed based scans for external or public facing IP’s. Does Not support URL based vulnerability scans for application.

From my years of experience with vulnerability management solutions, Qualys is the best one in the market. First, it is really easy to set up, specially the cloud solution.

In my oppinion, the best vulnerability management solution in the market.

Nice piece of mind and accountability for us as a deployment group.

Qualysguard doesn’t support scan for URL’s as we only need to provide IP address of the URL to perform the scan. This tool might be costly for small scale organizations.

As it is a cloud based scanner it can be accessed from anywhere. I like the feature that it has option to schedule scans in future.

Useless unprofessional support, unable to solve any of my issues. They were closing unresolved issues.

We used Qualys for performing security scans on all Windows and Linux based servers being prepped for deployment so we had no vulnerabilities on servers being brought onto the production networks.

There is no MSI file to deploy the software via GPO.

Love the way it helps me do what I need to do. Would recommend it to all the people that I know for IEEE.

SmartSupport is easily managed without cutting corners on the user experience.

The fact that I was really unsure on how to get started.

Sometimes, the product can be difficult to navigate and a little confusing.

Ease of use for everyday applications. Anytime I need help it is easy to get.

I would recommend this to anyone who is serious about keeping good information available to users, but may not have the resources to put the time into it.

To play around with it to learn the ins and outs. That is the best way to learn.

Also able to pull reports quickly. The customers like the updated look of the site and ease of usability with improved navigation.

This has been a great upgrade from our prior kb solution.

US Dollar

Qualys Cloud is a network security management software designed to help businesses monitor IT assets and prioritize threats in real-time. Administrators can receive alerts regarding vulnerabilities, suspicious activities and attacks and address potential threats.

The platform allows managers to track expired licenses, application versions and out-of-date operating systems to maintain asset inventory. Qualys Cloud enables teams to evaluate files in accordance with payment card industry data security standard (PCI DSS) and health insurance portability and accountability act (HIPAA) compliance protocols. Additionally, operators can access endpoints to quarantine files, fix misconfigurations and remove exploits on a unified interface.

Qualys Cloud offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Amazon Web Services, Microsoft Azure and Google Cloud Platform. Pricing is available on request and support is extended via knowledge base, phone, chat, email, FAQs and forum.


LongDescription

Real Time Analytics

User Management

Financial Data Protection

Access Controls/Permissions

Data Storage Management

Activity Tracking

Real-Time Monitoring

SSL Security

Policy Management

Endpoint Management

Best Practices Repository

Vulnerability Protection

Threat Response

Audit Trail

Security Auditing

Continuous Integration

Endpoint Protection

Compliance Management

Real Time Data

Data Security

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Network Security

Audit Management

Reporting/Analytics

Monitoring

IT Asset Tracking

Third-Party Integrations

Vulnerability Scanning

Search/Filter

Runtime Container Security

Container Scanning

Please contact Qualys directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Qualys Cloud Platform

Videos

Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer support and web self-service by providing them with knowledge base management tools. Users get full control over support content which helps them manage operational costs and productivity.


SmartSupport allows users to create articles with real-time editing, preview, and publishing capabilities. It allows users to upload documents, videos, images, and more into the editor. SmartSupport's search engine is based on natural language search, hit highlighting, faceted navigation, document handling, content tagging, and more that helps users to find relevant information.


Additionally, SmartSupport offers troubleshooting guides, support content on-the-fly, custom forms, reports and analytics, custom themes, third-party application integrations, and a configurable workflow.


Support is offered via phone and email during business hours on weekdays.



Commenting/Notes

Cataloging/Categorization

Communication Management

Collaboration Tools

Content Library

Full Text Search

Self Service Portal

Contact Management

Content Management

Discussions/Forums

Text Editing

Knowledge Base Management

Decision Support

Chat/Messaging

Interaction Tracking

Customizable Forms

Mac OS

Web browser (OS agnostic)

SmartSupport offers several packages - Basic, Pro, and Enterprise - starting at $199.

Qualys Cloud Platform vs Enghouse eKMS

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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