In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn.

On top of the platform being just what we were looking for, the support team is just phenomenal and have continued to impress me with their dedication, care, and passion.

To say the least, I was extremely disappointed. I don't see an ongoing support system for their instructors.

Great and smooth experience with the best customer support.

This software is easy to impliment, easy to keep updated, and very easy to use.

You might not need it often because of the great platform, but always great to have incredible support, if it is needed.

Great platform and very easy to set up and use.

It is a little bit difficult to follow and use the reporting features of the system in some cases (not all).

There are not many aspects about the platform that I dislike. We did have to change over our system for a variety of reasons and create a whole new learners platform.

This is the best LMS software that I've found. We were able to put all of our courses in Northpass and we've never been happier with how our content is being delivered to our users.

Ease of use, certification feature, and great support.

Excellent product with exceptional customer service - OUTSTANDING.

I have moved from another well known online education provider, after being dismayed about a number of things, not least of all, the fact that the product that hosted my courses, just did not work.

And of course the ultimate accolade: feedback from our own customers indicates a very good user experience.

Anyone can quickly learn to build there own courses and there is an incredibly low barrier to entry. On top of the benefits from an Admin perspective, we LOVE how customizable Northpass is.

The future of education is certainly online for a variety of reasons; cost, flexibility, access to world-class teachers, simplicity etc., and schoolkeep's platform is going to be a big part of that.

We love the way they deliver our content and it's made it so much easier to create and delivery more and more complex course.

We love the experience and how quickly we got our school set up.

My overall experience with Northpass has been very positive. The easy setup with our ATS has helped us reduce time to onboard, raise the quality of those being onboarded, and overall-save money.

I want to share how remarkable this product really is, and why I have chose to work with SchoolKeep in the expansion of my online school.

As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed.

We like the flexibility and support that allow us to create programs that provide a great user experience.

For example, I pointed out a problem I was having and within 48 hours the problem was fixed. Plus I received an email noting such.

The Northpass team has been truly wonderful to work with.

Creating courses is extremely simple and Northpass is constantly implementing new features to make the process better.

It's clear and user friendly, clean and it reminds me everything, it's the best companion for ticketing.

The functionalities are well explained and easy to use across the team with reduced learning time.

It's a great system, it's easy and powerful, you can learn to use it quickly, in less than 15 minutes and will you handle perfectly.

A great tool for effective customer management. It is very important for any business or brand to adequately interact with their customers and therefore be able to convey their idea.

So easy to use and complete value for your money. Improves the communication so effectively.

The connection is smart and easy, the notification are immediately and puntual, my count is free and don´t have idea for the prices.

Sometimes when the App not find an internet connection and goes offline, it is impossibile to use it unless you do a forced quit and restart the App.

Most of my complaints have been resolved by the Deskero team customizing the platform to meet our needs.

Great interface, good social integration and a very strong ticket system & knowledge base.

Finally an easy to set up and cheap service desk.

Great user/client experience, great customer service, easy to integrate, great for your clients.

I love how I can gather customer data, track outstanding tickets, and evaluate wait time.

It is easy to use and setup, the support stuff are wonderful and very helpful.

We manage tickets of many types very easy: information, requests, technical help, economics, leads, prospects. We implemented live chat very easy.

It is easy to use, easy to setup and support is very responsive. It is a smooth integration.

So far, it works well for the cost. I'm certain with more time, we'll be used to working in this environment and be more comfortable with its features.

Excellent multi-language features. Fairly simple and robust Knowledge Base.

The only criticism really is the refreshing of data on the app and on screen - you have to manually refresh (and close down and restart the app) to get the most up to date data.

Lots of settings and options. Excellent customer support from the developers and help staff.

Easy process to onboard ticketing system for our clients.

No pressure to buy, genuine free trial that allows you to really see what the software is like, very cheap pricing and a system that allows you to do as little or as much as you want.

It’s ease for use and very intuitive. The best feature it’s to the ability to connect with social networks.

The application is good and it works perfectly. Ticket control is customizable, as well as being very simple and intuitive.

Also our customers have been really happy about this tools and are looking forward to use it onwards.

We like the ease of use, setup and excellent customer service.

It provides a free trial to test the software. It offers online support and online trainings and a good documentation.

Configuration is very easy, but complete, with e-mail template and workflow automatizations by rules and if-then conditions. There is a useful self-service portal for customers.

Friendly User Interface,Real time communication with  the customer.

Could just be how our system is configured but modifying our views/ticket notifications is often a source of pain.

It is good but it needs more work to be great in my opinion.

US Dollar

Northpass is the learning platform that gives businesses the freedom to easily create, manage and scale their learning programs exactly the way they want.

Our intuitive platform provides ultra-fast authoring, intelligent administration, and perfectly integrated learning experiences. Plus, the best support in the industry.

Today, more than 300 mid-sized businesses rely on Northpass to train 4M+ learners across their customers, partners and employees.

With Northpass, you and your learners win.

LongDescription

Engagement Tracking

Asynchronous Learning

Course Tracking

Course Management

Student Portal

Access Controls/Permissions

SCORM Compliance

Progress Tracking

Skills Assessment

Mobile Learning

Blended Learning

Content Library

Assignment Management

eCommerce Management

Certification & Licensing

Content Management

Forum / Discussion Board

Orientation Workflow Management

Skills Tracking

Training Management

Built-in Course Authoring

eLearning Companies

Learning Paths/Tracks

Course Authoring

Employee Training

Learner Portal

Activity Dashboard

Academic/Education

Employee Handbook

Virtual Classroom

Media Management

Multi-Language

Synchronous Learning

Customizable Branding

Social Learning

Tests/Assessments

Reporting/Analytics

Progress Reports

Corporate/Business

Video Conferencing

Built-in LMS

Learning Management

Course Library

Third-Party Integrations

Gradebook

Training Administration

Document Management

Electronic Forms

Third-Party Integration

Surveys & Feedback

Self-paced Learning

Microlearning

User Onboarding

Interactive Content

Reminders

Activity Monitoring

Gamification

User Management

Customizable Reports

Single Sign On

Extended Enterprise Learning

Certification Tracking

Mobile Access

Reporting & Statistics

Activity Tracking

Data Import/Export

Configurable Workflow

Workflow Management

Alerts/Notifications

Role-Based Permissions

Web browser (OS agnostic)

All Northpass plans have a fixed price for unlimited users, admins, and content.

Choose a plan that suits your current needs and then upgrade to higher plans as your training initiatives expand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Northpass

In Person

Live Online

Webinars

Documentation

Videos

Deskero by Nabra is a cloud-based help desk management solution designed for businesses of all sizes. It offers ticketing, multi-channel support, social media and chat support and reporting functionalities within a suite. Phone, Android and Windows apps available.


Deskero features ticketing management, which allows users to group, tag and organize help desk tickets based on predefined rules. Users can also define ticket configuration rules, which allows users to create workflows for themselves and team members.


Deskero offers chat tickets, which allows users to manage support requests via chat. Users can also create separate workflows for incoming chat requests, and assign them to an agent, team or division. The product also features team chat, which allows team members to initiate chat engaging individual agents or teams.


Deskero offers subscription pricing, and is available in four different pricing plans based on the number of features offered.



Support Ticket Management

Real-Time Analytics

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Rules-Based Workflow

Customer Database

Calendar Management

Customizable Fields

Collaboration Tools

Automated Routing

Call Center Management

Template Management

Call Routing

Email Templates

Self Service Portal

Help Desk Management

Performance Metrics

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Client Portal

Social Media Integration

Real-Time Notifications

Email Management

Website Integration

Ticket Management

Event Triggered Actions

Knowledge Base Management

Network Monitoring

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Customizable Templates

Inbox Management

Macros/Templated Responses

Interaction Tracking

Alerts/Escalation

Real-Time Reporting

Contact Database

Widgets

Monitoring

Prioritization

Remote Access/Control

Feedback Management

Customizable Forms

Appointment Management

Autoresponders

Customer History

Live Chat

Mac OS

Windows 8

Windows 10

Grow: $12.00 USD per agent/month or $9.00 USD per agent/month paid annually (standard features)
Business: $30.00 USD per agent/month or $25.00 USD per agent/month paid annually (advanced features)
Premium: $120.00 USD per agent/month or $90.00 USD per agent/month paid annually (complete suite with the most advanced features and software customizations)

Northpass vs Deskero

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