Since I've started using TimeTrade I've been able to more easily book and have appointments kept with clients. It's very easy for both the user and the client to input information for the calls. Nice to be able to integrate it into websites and social media! Overall, definitely recommend! You can't really beat the price.

After you have it set up, it works seamlessly without you having to do much. You can set many different types and lengths of appointments/calls. It's easy to create and adjust the times you're available for the different appointments/calls. It automatically sends you and the other person emails about the calls AND a reminder email! If you connect it to your calendar, it auto-inputs your meetings so you're never double-booked! Amazing pricing.

It can be a little confusing to set up and the tutorial videos don't always address all your issues.

The time it saves not having to sending emails back &forth trying to sync calendars when trying to book a meeting. How easy it is to create different booking options.

How easy it is to create different booking options. I created 6 different options to book meetings depending on the type of meeting I would like to schedule. Really like the new feature that will block out 5-minutes after a call so you do not schedule calls back-to-back.

Wish you could change the time zone for a point in time. For example, if I am traveling to a tradeshow in a different state (PST) and I am sending out meeting invites to prospects, I would like the calendar invite to show the time in the time zone I will be in and not the time zone I am currently in (EST).

My clients love the simplicity of the program and I like the cost. For 6 years, things have been going good. I never liked that I had to email for help instead of calling, but they always managed to resolve any glitches I experienced. Lately, however, I have been having a lot more serious problems that affect my business and when I reach out for help I get zero replies from them. It's been days and I've heard nothing back from them. MY clients literally can't schedule at available times because they won't show as available. This scheduler is not allowing my clients to schedule with me and they don't seem to care. I don't even know how to get me money back because there's no way to contact them.

I liked the price and simplicity of the program.

There is no phone number for customer support, so when there's a problem you can't talk to anyone. I've had a few problems in the last six years and I had to submit a request for help. They fixed the glitch each time. However, I've been having more serious problems lately and when I submitted a request for help ticket, I got an automated response saying they received my request but I am getting zero response. They've completely left me hanging. It looks like I will be forced to find a new program that actually allows my clients to schedule with me.

The round robin option has made life very easy for our shared customer experience team. It's also very easy as a manager to see how people's days are being spent and the impact these interactions are having on our customer experience as a whole. Our customers, even those that are less technical, have little trouble understanding this tool and how they can use it to schedule time with our team.

It would be beneficial to get more robust reporting and data that we can match back to tasks in Outlook and SFDC. We are able to export data to get the views and reporting we need but a dashboard view that is easily shared with users of management's choosing would go a long way towards visibility and transparence of the team's activities.

Our office uses TimeTrade to schedule meetings with prospective applicants to our graduate programs, as well as facilitate online interviews with select candidates. TimeTrade is great because it allows our recruiters to select their individual availability and share only those times & dates with applicants. The TimeTrade links are sent out of our CRM in automated emails, making the interview registration process streamlined and seamless.

At this point, we do not have TimeTrade integrated with our CRM, so we're forced to manage the data in two separate systems. This can be challenging for our recruiters, who want to look in one place and be able to see everything.

It primarily saves me time ,which I would normally spend on exchanging emails trying to confirm the best time schedule for a meeting appointment.

Timetrade eliminates the process of calling and exchanging multiple emails before a meeting appointment is booked.It is easy to use and I personally had a fast learning curve when I was first introduced to it. I like how I am able to create multiple booking options ,depending on the type of meeting appointment I will like to schedule.

The user interface why manageably intuitive has an outdated design.I do not think this in anyway affects the experience of the user though ; at least it didn't affect my daily experience.

This allows people to utilize my schedule to book free times and avoids a lot of back and forth emails.

I like that it integrates easily with outlook to add links for meeting scheduling.

I don’t like that it only gives a buffer on the back end of a meeting and not the front end of meetings which could cause a back to back effect on previously scheduled meetings.

More appointments, more business, more money

Easy to use, easy to setup for the most part. Connects nicely with other calendar functionality and lets your clients setup appointments and meeting at a time that works for them as well as sends reminder of meetings.

Repeating some tasks can be a bit time consuming to setup initially specially if there are alot of different types of appointments you need to setup that are not consistent.

Multiple scheduling options, ease of use for clients, good tools to create buttons, send email invites, etc.

There are many online schedulers available, but for a company that offers a variety of services at different times, this is a solid option at a good price.

There is no way for clients to set a meeting on the quarter or half hour unless you have specifically set all of your appointments that day to begin on the quarter or half hour.

I used timetrade very often at first, it is simple to use, once the initial setup is done, very little is required.

It si not as update as some other apps in auto-scheuling app world. Depending on needs, this one may or may not be appropriate.

Engageware is by far the most useful platform for my scheduling requirements.

Engageware is definitely my favorite solution for appointment sheduling in my business management process.

That would be quite fine if Engageware could provide a morre advance and faster customer service in technical aspects.

Very timely responses whenever I've had any issues (which is practically never); great customer support; simple to use for both me and my customers.

My customers like it and find it easy to use, and I get the info I need to organize my schedules.

There have been times I wish it had more features, but truth be told I don't really need them.

This is easy to use and everyone in the company can benefit from the simplification of coordinating meetings and conference calls

Fantastic way to schedule appointments and has saved me hours of going back and forth trying to find a time that matches up.

Making sure my calendar in outlook is up to date and blocked off accordingly

I enjoy using TimeTrade on my email signature. I am in sales and I LOVE getting the email notification that I have a new appointment on my calendar and I never even picked up the phone!

I added Time Trade to my website and added it to the bottom of all of my emails. It has allowed me to block of time for work and time for sales. I have yet to experience any cons.

Referred by a colleague, TimeTrade empowers users to save time and hard drive space by eliminating the back and forth email threads that come with arranging an agreeable meeting time.

Ease of use, seamless Outlook integration and the ability for my clients to schedule at their convenience have given me & my team our day back!

The tool minimizes the number of back and forth emails in finding a mutually amicable time to speak or meet.