All VISULOX Reviews
1-16 of 16 Reviews
Sort by
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Holistic secure access
Visulox allows us to provide holistic external access with comprehensive monitoring while tracking all activities performed.
CONSThe visuolox configuration requires a certain leadtime in order to adapt the settings to the underlying business processes but this will be also the case for most other applications which are highly customizable. So this is not really a disadvantage.
Jannik
Textiles, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Collaboration and secure file sharing for us and our manufacturers
We use visulox from everywhere. As we are a completely remote organization, all of our employees as well as our third party partner have secure and centralized access to work together. For us its all about compliance and robust documentation who did what where and when. MFA is crucial for us working from remote
CONSGUI could be more modern but it´s okay and very efficient to work with
Reason for choosing VISULOX
pricing and availibilty of concurrent user licensing
Reasons for switching to VISULOX
We are away from cyberark as the support was not there for us. VISULOX is also much more cost-sensitive for us during operation.
Andreas
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Cyta Remote Access
Platform independent and up to a degree a clientless approach.
CONSRather complex configurations and limitations on the various access methods.
Vendor Response
We are happy to provide a valuable service to you!
Replied September 2022
Bob
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Long Time Corporate Visulox Fan
We are a 10+ year customer and can say we receive top notch support for a solid product that meets our most complex customer support requirements.
PROSWe use Visulox as a gateway to secure our customer support environment; where we securely connect to our customers to support our product implementations. Visulox provides a secure method with key and video logging to meet the most strenuous security & audit criteria. Support is prompt and attune to our environment, which expedites rare but inevitable updates.
CONSInstallation and configuration options can be complex but is also expected in modern complex environments. This is not a knock on the product in any way but leads me to recommend professional services to get it setup to best practice and caused me to offer only 4 stars in some categories of my review.
Reason for choosing VISULOX
We have legacy support solutions in-house that are not as robust as Visulox
Oliver
Public Relations and Communications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
PAM for external users
amitego support is brilliant
PROSWe are using VISULOX in terms of remote support for vendors, maintaining our interal infrastructure, baiscally remote support for WIN and linux servers and VISULOX is perfect for having reliable performance records
CONSUser experience sometimes is a bit bumpy
Reason for choosing VISULOX
amitego is a german vendor with way more better pricing for us
Vendor Response
Thank you - we appreciate your honest feedback!
Replied December 2022
Jacques
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Remote Access Portal for external vendors
- VISULOX is our single gate to provide access to our infrastructure and eliminates many pain although sometimes verndors want to bring their own solution, but amitego gets this covered every time
PROS- easy deployment - outstanding support - licensingmodel
CONS- I don´t really have anything. can´t hear any complaints form staff
Vendor Response
thank you Jacques! We appreciate honest feedback from your team!
Replied October 2022
Andreas
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Very good and secure software for remote vendor access
Very fast and extensive support. Always friendly and solution oriented
PROSWe are in close contact with the Vendor and can actively participate in the development. Customers' wishes are taken into account in a timely manner.
CONSThe is currently nothing i can say.
Reason for choosing VISULOX
Filetransfer and Videologgin / Keystroke is not offered in Citrix
Andreas
Information Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Effortless and fast implementation into the company's infrastructure. Simple to use.
Daily access to customer's networks for administration and support issues.
PROSFull integratable with other products and apps. Using of existing authentication mechanisms. Convenient in daily using.
CONSThe product fulfills all our needs currently.
Vendor Response
Thank you" It is worth a lot to us to work together with you
Replied September 2022
Kai
Telecommunications, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
my Review
Great functions, easy to use, good for our business
CONSit isn´t cloud ready ,yet, because, we want to migrate to the cloud
Vendor Response
Thank you!
Replied April 2023
magnus
Logistics and Supply Chain, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Third party access platform
excellent MFA integration with multiple options.Outstanding vednor support
CONSGUI could be more modern, but amitego told me that this will be done in early 2023
Vendor Response
Thank you! Currently we are working under pressure to modernize UX - Be excited!
Replied November 2022
Andres
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Simple de implementar, inicio de zero trust
Visulox nos resolvió el tema de uso de conexiones remotas por escritorio para actividades en servidores, dejando evidencia de la actividad realizada por el usuario, a que horas inicio, finalización entre otros, asimismo quito la complejidad de creación de usuarios individuales y aseguro que ningún usuario tenga conocimiento de contraseñas privilegiadas.
PROSVisulox nos ayudó a monitoreo de actividades del personal sobre diversos servidores, elimino la necesidad de tener un usuario privilegiado de uso multiple y sin tener evidencias de las actividades realizadas, dejando un esquema de control y chequeo visible y auditable.
CONSEl portal externo es complejo de configurar en el sentido de tener que eliminar información para que no sea detectable de primera instancia la solución utilizada, esto por recomendaciones de seguridad de la información.
Lynn
Media Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Einfacher Zugriff auf Server von überall
VISULOX funktioniert einwandfrei und der IT-Support ist im Fall der Fälle persönlich außerordentlich gut zu erreichen und hilft auch mal links und rechts aus, wenn Probleme nicht direkt mit VISULOX zusammenhängen
PROSVISULOX nutze ich persönlich um meinen unterschiedlichen Kunden eine gemeinsame Plattform zu bieten, damit diese sicher auf unsere gemeinsame Arbeit zugreifen können. Egal ob über das MacBook, Handy oder Tablet - Ich habe jederzeit alles dabei. Dazu funktioniert der zweite Faktor für meinen Login mit dem Google Authenticator reibungslos
CONSDie grafische Oberfläche könnte teilweise ein wenig moderner sein
Vendor Response
appreciate it!
Replied September 2022
Martin
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Sicherheit an erster Stelle
Die Umsetzug der ISO 27001 wird auch für große Infrastrukturen wesentlich unterstützt.
PROSDer sichere Zugriff auf IT-Infrastrukturen kann sehr transparent abgebildet werden. Das System läuft stabil, auch bei einer Belastung von über 1000 Benutzern.
CONSDie GUI könnte moderner gestalltet sein.
Vendor Response
Thank you! In fact, we are currently working on our new look and feel - be curious!
Replied September 2022
Christoph
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Teil einer Sicherheitslösung
Erstellen einer sicheren und überprüfbaren Sicherheitsumgebung
PROSDie Firma geht auf Kundenwünsche ein. Ist flexibel und hilfsbereit. Ich kenne kein anderes Produkt, welches unsere Befürfnisse in dieser Weise abdeckt.
CONSWirkliche Nachteile sind keine bekannt. Ist wahrscheinlich abhängig vom Einsatzzweck
Valentina
Farming, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
VISULOX complicato
Nel complesso una buon software, da semplicare e troppo confusionario necessita di aggiornamenti
PROSHa un buon controllo su tutte le risorse aziendali, aiutando a semplificare i progetti, e avere sicurezza all'interno della stessa
CONSNon mi piace la complessità delle verifiche, troppo complicate e confusionario
Reasons for switching to VISULOX
Troppo complesso ma buon software
Dirk
Telecommunications, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Remote Access
Very stable solution and excellent support and flexibility
PROSSecure and easy to use SW.Excellent support and flexibility.
CONSNot a commonly used and known SW so difficult to introduce in companies already having Citrix based solutions.
Vendor Response
Thank you! We apreaciate your feedback and are already working on our brand awareness.
Replied April 2023