Great the first 5 years. Not that great after. Hard to reach them.

I used to love rectangle. I got several doctors to switch to them but they were bought out by Private Equity and changed their fees and I lost all the savings we sued to enjoy.

They were sold and increased the cost by a lot.

I no longer have to worry about finding training for certifications offered and included with OfficeSafe such as Blood borne Pathogens, Hazmat, and HIPAA. The ease of assigning training is quick and worry free.

The encrypted email function only lacks the ability to see what was sent in an email for review or reference.

It has been okay. I am not sure sometimes if I want to keep due to scripts always needing to be rewrote when something goes on. All our offices have to call individually and sometimes wait, we don't have that time. If there was an update that messes our script up,we should be able to report it and then they should automatically fix all our other scripts.

The ease of use when the script is correctly put in.

The remote help can help very rude and snippy. You need to improve thier tone and how they work with people. Our office does not like calling them sometimes because of how they speak to them

It has been great! Customer service is wonderful!

How easy it is to use and to train new staff

I do not have one. It is a great product.

There are many benefits with OfficeSafe as long as it is used. This was our biggest problem. We have had the product for 2 years, but the person in charge was not using it or putting in the information required, so it was a loss of money for our practice.

I had a meeting the other day to familiarize myself with the program as now I am in charge of it. [SENSITIVE CONTENT HIDDEN], the Customer Experience Specialist, helped me tremendously. I have even emailed her a few times since that call for help and she always comes through for me. I am very pleased with the help and guidance I have been receiving with this product.

I would like more guidance for writing my emergency plan--since this is new for me.

I am able to keep all employees up to date with compliance as well as training new employees that have no idea what Hipaa compliance even is. I really liked the binder provided by Officesafe that we can refer to and make sure everyone is current.

I liked the ease of signing up employees and having them complete training.

At first I had to kind of poke around the website blindly because during training we blasted through it pretty quickly. I had to learn my own way around the website.

Rectangle Health is easy to use and balance the credit cards at the end of the day.

I like how easy it is to schedule payments that automatically process on a specific day or date.

There are no features that I feel are lacking.

I have only used rectangle health as I am newer at admin, but it is very easy and efficient to use.

It wants to do upgrades/updates often. I have tried to update and it fails occasionally.

Very user friendly, syncing to wonderful and I like how we are able to view daily transactions.

Having 2 different screens (little R and main term open) to operate in.

Making a very complicated headache of Compliance with PCI and HIPAA overwhelming regulations EASY !

EXPERIENCE GREAT RELIEF...when you discover the professional and comprehensive support and compliance that PCIHIPAA provides. We have been with PCIHIPAA and breathing easy for over 4 years. They provide exceptional tools to bring your office into Compliance. The manual and forms are very user-friendly and their ready and patient support make Compliance for PCI and HIPAA as easy as possible!

It truly is ALL good, we have found nothing falling short and NO problems !

I am able to send confidential patient documents using the email software.

The product allows for us to send emails to patient without compromising any health data/info. It also helps when educating our office staff about HIPAA and how they can best protect patient information.

The software could be presented a little bit better when it comes to HIPAA information.

Outstanding

Concise easy to use product to get us HIPAA compliant. Great support and training team.

I cannot think of any Cons at the moment.

That I’m able to keep track of BAAs and training certificates in the portal.

It’s difficult to know where things are and there seems to be a lot of information duplicated, so it makes me think I need to do more to have all of my bases covered, but after digging around for awhile, I realize I don’t.

Our office has just started using Office Safe. Our onboarding experience was extremely professional and simple. [SENSITIVE CONTENT] walked us through the HIPPA features. She was unexpectedly assigned to onboard our clinic and had to navigate a few new processes at her end, but executed flawlessly. OfficeSafe is fortunate to have a team member like [SENSITIVE CONTENT] on board!

The program is comprehensive and easy to navigate.

Haven't used this long enough to know where improvements are needed.

The software has made it possible for us to become compliant and stay that way. The customer support is easy to access and are quick to get your the answers you need.

This is an easy software to use and gives you step by step which makes it easier to know what you need and what is missing in order to be compliant.

I'm not sure I know of any cons about this software, so far it has been a great resource to our office.

Complete solution, easy to use. Total package,

No complaints, easy to use and clear directions.

The ease of use is amazing. It Is very user friendly!

The price is way too much but when there was a minor breech, it was worth it.

My overall experience has been Good. I appreciated [SENSITIVE CONTENT HIDDEN] in the training of the product. She was awesome.

The Integration of the program. It seems to have been designed well.

Sometimes it is hard to figure out the logic behind the program.