I love how easy it was to set-up and how easy it is for my staff to learn.

Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs  ( i already sent all this to their support team).

The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.

Customer services and support are awesome. Every issue we have had has been addressed in a swift and professional manner.

Customer service has been helpful in hearing my frustrations and has been good with helping me find temporary work-arounds. Overall pleased with the product.

Really too bad, because it had everything else on our requirements list.

You get the best customer service care there is in the business. One of the representatives and his customer service is top notch.

Great product for small business with potential to schedule and make. Money from any where at any time.

It has an app which was liked by our staff. Duplicating a session and editing it was easy for repeating classes.

Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.

Over all, as my first booking software, I loved it.

The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.

Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.

Families are unable to manage each other  so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.

Very pleased with how responsive they are and how quickly enhancements and upgrades have been made.

Very stable platform, app made it easy to access / manage remotely.

So far so good!!!  Anytime I need help I send in a question and get a great response promptly. Learning the ins and outs have been pretty easy though.

Its half the price of mind/body and twice as good.

Extremely user-friendly and easy to navigate. Love the client notifications/reminders, and integration with MailChimp and the access to a merchant account.

As a coach, I can take attendance on my phone and also leave notes for other coaches or myself.

As you can tell, we are very pleased with the decision to upgrade and look forward to a long and prosperous relationship.

Nothing is complicated, and support is always on hand if needed. The information given to Motels on this program is great.

Sometimes crash, Group booking and multiply room booking are hard for new receptionists. Company invoicing could not be reversed.

Software has the ability to grow and build on API integration which is great.

Before using GuestPoint, we were using an older DOS based software. We moved to GuestPoint a few years ago because we wanted an easier system to use, that also integrated web booking functionality.

GuestPoint is perfectly suited for medium to small properties. It provides a fully functional cost effective solution for your property management requirements.

It crashes when I go to put in group reservations. This is very frustrating.

Two items in particular that are of great value to us is the Revenue Maximizer, which allows a business to automatically increase rates on all platforms when certain occupancy thresholds are achieved.

We are a 29 room Beachfront Inn which also has an award winning steak house onsite.

I did I great deal of research and demos before I chose Guest Point and I am glad I did.

Make sure you dont want a PMS that has a channel manager already built into it.

Effective support, and easy to use product, but a bit outdated and lacking flexibility.

The support offered by GuestPoint is quick. Casa Nostra Motel Mackay.

Great Customer service, perfect set up for our Inn.

I have yet to discover a negative that has not been addressed by Centium and their GuestPoint Staff.

We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.

GuestPoints comfort and ease to Audit/Control Statistics/Rates and Inventory on and off property is wonderful. The customer support/setup and training is OUTSTANDING.

I like how easy it is to use. I like working with siteminder and they work with them.

It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend.

If you post your revenue when it is received, there are a lot of problems. Our motel has the customer pay in full at check-in and this system is not made for this.

Missing elements to make life simpler. Email does not work well.

The online version of GuestPoint is slow no matter how new the PC is, especially when your opening a group reservation. Errors often appear when moving too quickly from screen to screen.

Has many good features that other PMS don't have.

The Dash Board function is excellent, this helps us manage our business. Automated email function.

The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right. We are a larger than normal B&B, having 18 rooms.

Easy to set up Accounts. The customer information retention is good.

This enables us to base decisions on data rather than gut feeling. The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.

Probably the worst software I have ever worked with for a small property.

US Dollar

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.


Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered.


Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user.


Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Real Time Analytics

Member Accounts

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Group Registration

Customizable Reports

Rescheduling

Document Storage

Dues Management

Student Portal

Access Controls/Permissions

Activity Tracking

SMS Messaging

Score Tracking

Staff Scheduling

Progress Tracking

Real-Time Monitoring

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Member Database

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Parent/Student Portal

Promotions Management

Email Templates

Multi-Location

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Booking Management

Project Time Tracking

Email Marketing

Mobile Access

Online Payments

Sales Reports

Skills Tracking

Membership Renewals

Real Time Data

Performance Metrics

Data Security

Enrollment Confirmation

Membership Management

Photo Management

Credit Card Management

Marketing Automation

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Cancellation Management

Email Reminders

ACH Payment Processing

Subscription Plan Management

Email Management

Website Integration

Video Support

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Client Profiles

Data Visualization

Reminders

Time & Expense Tracking

Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing.

All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Pike13

Live Online

Webinars

Documentation

Videos

Australian Dollar

GuestPoint, developed by Centium Software, is a hotel management solution with reservation management functionality for small to mid-sized hotels. The system offers an Internet booking engine and reservation tape charts.

ShortDescription

GuestPoint is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest houses and other smaller properties. It offers a hybrid deployment model for Windows devices.


Designed primarily for small and midsize property owners, GuestPoint helps property managers oversee their front desk operations, online bookings, financials, maintenance and more. GuestPoint’s reservation interface offers drag-and-drop functionality, and the software also provides modules for accounting, housekeeping, guest relationship management, task lists and more.


The calendar-style layout provides detail about current and future bookings. The online booking page is mobile responsive and integrates with social media sites, which helps users to manage their business’ website and other online presences.


Pricing is per month. Support is offered over the phone and via email.



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