As you can tell, we are very pleased with the decision to upgrade and look forward to a long and prosperous relationship.

Nothing is complicated, and support is always on hand if needed. The information given to Motels on this program is great.

Sometimes crash, Group booking and multiply room booking are hard for new receptionists. Company invoicing could not be reversed.

Software has the ability to grow and build on API integration which is great.

Before using GuestPoint, we were using an older DOS based software. We moved to GuestPoint a few years ago because we wanted an easier system to use, that also integrated web booking functionality.

GuestPoint is perfectly suited for medium to small properties. It provides a fully functional cost effective solution for your property management requirements.

It crashes when I go to put in group reservations. This is very frustrating.

Two items in particular that are of great value to us is the Revenue Maximizer, which allows a business to automatically increase rates on all platforms when certain occupancy thresholds are achieved.

We are a 29 room Beachfront Inn which also has an award winning steak house onsite.

I did I great deal of research and demos before I chose Guest Point and I am glad I did.

Make sure you dont want a PMS that has a channel manager already built into it.

Effective support, and easy to use product, but a bit outdated and lacking flexibility.

The support offered by GuestPoint is quick. Casa Nostra Motel Mackay.

Great Customer service, perfect set up for our Inn.

I have yet to discover a negative that has not been addressed by Centium and their GuestPoint Staff.

We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.

GuestPoints comfort and ease to Audit/Control Statistics/Rates and Inventory on and off property is wonderful. The customer support/setup and training is OUTSTANDING.

I like how easy it is to use. I like working with siteminder and they work with them.

It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend.

If you post your revenue when it is received, there are a lot of problems. Our motel has the customer pay in full at check-in and this system is not made for this.

Missing elements to make life simpler. Email does not work well.

The online version of GuestPoint is slow no matter how new the PC is, especially when your opening a group reservation. Errors often appear when moving too quickly from screen to screen.

Has many good features that other PMS don't have.

The Dash Board function is excellent, this helps us manage our business. Automated email function.

The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right. We are a larger than normal B&B, having 18 rooms.

Easy to set up Accounts. The customer information retention is good.

This enables us to base decisions on data rather than gut feeling. The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.

Probably the worst software I have ever worked with for a small property.

The best thing about the software are the load of features which it has, specially the marketing features which it has is amazing.

We felt there was a lack of customizability for certain features of our website.

As of now I find its maybe little expensive. And loss of  buisness with lockdown condition some kind of period discount be given.

Yes the integration with our Team was quite good and overall experience is good.

Highly Recommend, Professional Management and Excellent Support Team.

Good Design and product. Innovative feature addition.

We switched to Simplotel years ago after first creating our own custom built web page which was difficult to use and error prone.

Their CMS is easy to use, their SEO works and has kept us top 2 ranking, their marketing automation keeps each prospect alive.

The website speed is pretty fast with videos and media rendered seamlessly. Team is super responsive and helpful.

Re marketing Feature is the Best , Very easy to use and integration process was smooth.

There is ambiguity about the cancellation charges and settlement of accounts.

Best software, help team members if you want any help , they are always ready to help you.

Since there is a CMS running in the background, certain custom designs does become difficult at times.

The software/CMS is easy to learn, navigate and use. Exquisite designs for websites with a fantastic UI with short load times.

Difficult to upload photos for different room types.

Excellent Product, features, interfaces and SUPPORT.

We have seen our bookings increase due to use of their software and are also very satisfied with their customer service support. We are very glad that we chose Simplotel for our online presence.

As hoteliers we love the fact that Simplotel manages all aspects of our website, online reservation system, and payment processing.

We are able to launch new offers and make changes really easy. The support is awesome as well.

Backend is easy to use and i can update content easily. Integration with channel manager is good.

A professional company to deal with. In depth tech expertise and always looking for improve.

Simplotel is a great product and makes managing your brand.com website a breeze. I have been using this for last couple of years and it has been a great experience.

They have built a great product,  it's seamless and easy to use. It's really easy to make a booking on their website.

Templates are somewhat limited, so customization is not always possible.

So Far its good to go as i have checked other software too, i found Ezee more convenient and comfortable.

I am thankful for simplotel, very helpful, thanks simplotel team for this software.

At Temple Tree Hotel we have been delighted to be using Simplotel. The website builder is really easy to use and makes our role in marketing really simple.

The benefits seen are as the following. Supportive and responsive Team.

Australian Dollar

GuestPoint, developed by Centium Software, is a hotel management solution with reservation management functionality for small to mid-sized hotels. The system offers an Internet booking engine and reservation tape charts.

ShortDescription

GuestPoint is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest houses and other smaller properties. It offers a hybrid deployment model for Windows devices.


Designed primarily for small and midsize property owners, GuestPoint helps property managers oversee their front desk operations, online bookings, financials, maintenance and more. GuestPoint’s reservation interface offers drag-and-drop functionality, and the software also provides modules for accounting, housekeeping, guest relationship management, task lists and more.


The calendar-style layout provides detail about current and future bookings. The online booking page is mobile responsive and integrates with social media sites, which helps users to manage their business’ website and other online presences.


Pricing is per month. Support is offered over the phone and via email.



LongDescription

Payment Processing

Reservations Management

Single Property

For Vacation Rentals

Guest Experience Management

Housekeeping Management

Promotions Management

Customer Support

Booking Notes

Rate Management

Third Party Booking

Maintenance Management

Extended Stay

Marketing Automation

Front Desk Management

Online Booking

Group Reservations

Multi-Property

GDS/OTA Integration

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Inventory Management

Loyalty Program

User Management

Electronic Payments

Price/Margin Management

Customizable Reports

Access Controls/Permissions

Data Synchronization

SMS Messaging

Credit Card Processing

Calendar/Reminder System

Invoice Management

Customer Database

Calendar Management

Room Booking

Data Import/Export

Email Templates

Multi-Location

Booking Management

Channel Management

Event Scheduling

Website Integration

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Discount Management

Customer History

Third-Party Integrations

Maintenance Scheduling

Mac OS

Web browser (OS agnostic)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

GuestPoint

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Simplotel’s cutting-edge website and booking engine solutions provide personalization and automated remarketing tools to convert lookers into bookers. It lets businesses save on expensive Online Travel Agency (OTA) commissions and grow website bookings to boost overall profits. The brand visibility module lets users showcase their brand with a customized website or choose a design from the pre-designed collection of templates. 

GuestPoint vs Simplotel

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons