GuestPoint vs Parking Boss

RATING:

4.4

(45)

GuestPoint has 45 reviews and a rating of 4.39 / 5 stars vs Parking Boss which has 108 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (45)
4.8 (108)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 21, 2023
August 1, 2023
Pros/Cons
  • Pros

  • Nothing is complicated, and support is always on hand if needed. The information given to Motels on this program is great.
  • Software has the ability to grow and build on API integration which is great.
  • Cons

  • Sometimes crash, Group booking and multiply room booking are hard for new receptionists. Company invoicing could not be reversed.
  • It crashes when I go to put in group reservations. This is very frustrating.
Read all user reviews
  • Pros

  • We like that the parking program is virtual and accessible to our residents and their guest 24 hours/7 days a week.
  • I love the ease of looking up units parking info anytime day or night. Six different color Decals make it very easy because we have six building, so each is color coded.
  • Cons

  • Unable to re-issue decals or remove vehicles placed on a residents or address in error.
  • It is hard to remember to deactivate residents upon move out.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos