Receiving daily summary everyday when no booking... but they working on it.

My initial query was answered promptly and I was given a personal demo. Implementation was easy and Carl was super helpful and responsive throughout the process.

Great ticketing system with unrivalled support.

On top of that, [sensitive content hidden. And the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use.

It can be hard to get your head around as one or two bits aren't overly intuitive.

Great customer support even by phone. Turned out less expensive for me as well.

I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

Ease of use, Clean simple design, user friendly.

User friendly, developed regularly, great customer service.

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers.

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb.

The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.

Amazing ticketselling software with a great company behind it.

The system is growing also in the right places with a growing api base for connecting to major OTA's.

I run a free walking tours, and they help me getting booking online, through our website.

Extremely happy and impressed with the system and support team.

The customer service is excellent; straight forward, personal and friendly.

It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long.

This system is uncomplicated, logical and intelligent. It solves multiple issues for a Tourism based Transport company like ours.

Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast.

We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point.

Great, flexible with great support from the team.

I have been using Ticketing Hub since they approached me with a great package. I loved the way customers were given an easy to use the system that didn't take them away from my website.

We are integrated with Viator so we have live availability and are on sale to the masses. We can add all types of resellers easily so we can extend our marketing reach without difficulty.

Any suggestions for improvements have been generally actioned so no present cons.

The system is very flexible, and the team helped me with some customization so it fits exactly my need.

As you can tell, we are very pleased with the decision to upgrade and look forward to a long and prosperous relationship.

Nothing is complicated, and support is always on hand if needed. The information given to Motels on this program is great.

Sometimes crash, Group booking and multiply room booking are hard for new receptionists. Company invoicing could not be reversed.

Software has the ability to grow and build on API integration which is great.

Before using GuestPoint, we were using an older DOS based software. We moved to GuestPoint a few years ago because we wanted an easier system to use, that also integrated web booking functionality.

GuestPoint is perfectly suited for medium to small properties. It provides a fully functional cost effective solution for your property management requirements.

It crashes when I go to put in group reservations. This is very frustrating.

Two items in particular that are of great value to us is the Revenue Maximizer, which allows a business to automatically increase rates on all platforms when certain occupancy thresholds are achieved.

We are a 29 room Beachfront Inn which also has an award winning steak house onsite.

I did I great deal of research and demos before I chose Guest Point and I am glad I did.

Make sure you dont want a PMS that has a channel manager already built into it.

Effective support, and easy to use product, but a bit outdated and lacking flexibility.

The support offered by GuestPoint is quick. Casa Nostra Motel Mackay.

Great Customer service, perfect set up for our Inn.

I have yet to discover a negative that has not been addressed by Centium and their GuestPoint Staff.

We truly appreciate the access to support as needed but, also their willingness to implement suggestions regarding the system. Simple to use, very good training and easy to navigate.

GuestPoints comfort and ease to Audit/Control Statistics/Rates and Inventory on and off property is wonderful. The customer support/setup and training is OUTSTANDING.

I like how easy it is to use. I like working with siteminder and they work with them.

It's super simple and easy to use and by far the most affordable software out there for new time hotels. Would definitely recommend.

If you post your revenue when it is received, there are a lot of problems. Our motel has the customer pay in full at check-in and this system is not made for this.

Missing elements to make life simpler. Email does not work well.

The online version of GuestPoint is slow no matter how new the PC is, especially when your opening a group reservation. Errors often appear when moving too quickly from screen to screen.

Has many good features that other PMS don't have.

The Dash Board function is excellent, this helps us manage our business. Automated email function.

The transition was seamless, and our rep was wonderful in training us and helping to get everything working just right. We are a larger than normal B&B, having 18 rooms.

Easy to set up Accounts. The customer information retention is good.

This enables us to base decisions on data rather than gut feeling. The support we have received from GP has been nothing short of excellent and we very pleased with all the help they have provided.

Probably the worst software I have ever worked with for a small property.

US Dollar

TicketingHub is an online ticketing platform designed to help can entertainment,  travel and tourism and transport businesses manage any type of venue from a small comedy show to the London Eye. 

The platform enables organizations to sell tickets under their own brand using our API, embedded widgets, hosted checkout or iPhone application.


LongDescription

Support Ticket Management

Real Time Analytics

Season Tickets

Employee Management

Customer Data Management

Barcode/Ticket Scanning

Attendance Management

Mobile Ticketing

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Data Import/Export

Promotions Management

Online Ticketing

Email Marketing

Mobile Access

Sales Reports

Concessions Management

Event Scheduling

Event Ticketing

Email Reminders

Activity Dashboard

Reporting & Statistics

Event Calendar

Website Management

Discount Management

Real Time Reporting

Ticket Reservations

Reporting/Analytics

Print-at-Home

Visitor Registration

Point of Sale (POS)

Third-Party Integrations

Electronic Payments

Confirmation/Reminders

Online Registration

Wait List Management

Communication Management

Booking Management

Online Payments

Marketing Automation

Real-Time Updates

Alerts/Notifications

Attendee Management

Customizable Branding

Social Promotion

User Management

Multi-Day Booking

Payment Processing

Access Controls/Permissions

Reservations Management

Credit Card Processing

Invoice Management

Resource Management

Multi-Currency

Channel Management

Pricing Management

Website Integration

Online Booking

Waiver Management

Reminders

Multi-Language

Activities Booking

GDS/OTA Integration

Quotes/Estimates

Inventory Management

Search/Filter

SMS Messaging

Event Tracking

Customer Database

Customer Support

Email Templates

Multi-Location

Booking Notes

Rate Management

Group Reservations

Availability Management

Customizable Templates

Calendar Sync

Appointment Management

Customer History

Central Reservation System

TicketingHub charge commission of between 3% of ticket value depending on ticket price and volume.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TicketingHub

In Person

Live Online

Webinars

Documentation

Australian Dollar

GuestPoint, developed by Centium Software, is a hotel management solution with reservation management functionality for small to mid-sized hotels. The system offers an Internet booking engine and reservation tape charts.

ShortDescription

GuestPoint is an accommodation management platform that enables users to manage properties and bookings, from initial reservation to check-out. GuestPoint is suitable for hotels, motels, bed and breakfasts, guest houses and other smaller properties. It offers a hybrid deployment model for Windows devices.


Designed primarily for small and midsize property owners, GuestPoint helps property managers oversee their front desk operations, online bookings, financials, maintenance and more. GuestPoint’s reservation interface offers drag-and-drop functionality, and the software also provides modules for accounting, housekeeping, guest relationship management, task lists and more.


The calendar-style layout provides detail about current and future bookings. The online booking page is mobile responsive and integrates with social media sites, which helps users to manage their business’ website and other online presences.


Pricing is per month. Support is offered over the phone and via email.



TicketingHub vs GuestPoint

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons