What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

By using 10to8 I have reduced the number of no shows.

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

I set up a very small online yoga business earlier this year and selected 10to8 for ease of set up and price. Unfortunately, it has been letting me down. There are glitches delaying bookings and casuing issues with payments through PayPal. There are also functions I could really use that 10to8 doesn't offer, or only includes with their most expensive package.

The price is my favorite thing about 10to8.

There are frequent glitches (usually delayed registrations) which have been costing me money and customers.

Scheduling and authorizations are user friendly

None at this time. System currently working as required

I've been very impressed with the range of functionality in the free version.

I needed a way to manage appointments with students that would be easy to access and navigate. I also needed a free option that included reporting. 10to8 was the only program that did it all. I especially like how easy it is to customize appointment types. My students have had no trouble accessing and using 10to8, which has been an issue with other scheduling systems.

I'm in the US and 10to8 doesn't have great brand recognition here. I think the reminder emails sometimes end up in my students' spam folders.

I use it every day, for a small business like mine it works very well and is great value

I have used 10 to 8 for about 4 years, there has been a number of improvements. It is easy to use and is a very important part of my business

There is one thing I would like, at present, I can attach a scanned document to an appointment, I would also like to be able to attach a scanned document to the client's page. It would be good if a client's page could be more bespoke

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

The platform has streamlined my booking process and management, so I never have to think about it!

The software is professional and reliable for booking and managing appointments. The free version is excellent for solopreneurs just starting, and can easily upgrade when needed.

I wish the free version allowed the client to select Phone or Zoom instead of both clumped together.

I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away

I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.

Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.

So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

Love it, have used it for years, and it's been pretty seamless.

10to8 has integrated with my website beautifully, I know very occasionally they do updates but it's never been at a time that has affected my work life. Plus it's great that they do updates as you know they are keeping on top of things. Love the ease of use, being able to put in my availability, the colour coding for my various therapies, the compliance with GDPR etc.

Nothing that I can think of at present, 10to8 seem to be several steps ahead of the competition.

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Clients say it's super-easy to use when booking appointments. I initially selected it because it seemed to me to be the easiest of all of its competitors, and my clients confirm that. Not one complaint from a client about difficulty booking.

Support is a little weak when it comes to knowing the idiosyncrasies of the Macintosh platform, which I use to run my business. Also, I'd like to see more features allowing me to do some customization.

Overall, really useful for my business and clients seem to like it too.

It's easy to use, simple and not too expensive.

Occasionally, email reminders and forwarding of messages doesn't seem to work.

I really like the system. We have even started using it when scheduling interviews with potential employees. It has decreased our no-show rate.

This software has made scheduling so much easier! Our clients love it because they get all of the information needed prior to their appointment and reminders of their appointment as well. We can also send information via email or SMS txt.

I would like for our reviews to populate on another platform like google etc. We have had some great reviews, but it is not as impactful for us to post them ourselves.It would also be helpful if we could set up what information goes to the client based on appointment type. Currently staff scheduling the appointment have to copy and paste the information to go out to the client based on the appointment type. If this feature exists, please let us know.

This has made my business a lot easier to manage bookings.

This is such a useful tool for bookings and giving client reminders of their appointments. I'm delighted I found 10to8 which makes the whole booking process smoother.

Payment integration with square would be great.

I am so grateful that I am no longer bog down in client emails or irritated with no-shows. What’s more clients who’ve lost my email address my website or anything else continue to get in touch with me with the booking link. It is fantastic. Thank you.

I have been using 10 to 8 scheduling software for three years now I love it to ease of use. I love how appointment reminders ensure that my clients show up. I love how flexible it is. And I love that there are other features available that I’m not even using yet. This is an essential tool for a self-employed clinician. I’ve never had a problem with this software.

There was a while on my android phone where I struggled to be able to use a mobile version of the app properly. It seems to work fine now.

It helps me to avoid no shows and ensures I can book appointments for everyone effectively. Where necessary, they can also book appointments manually but I reserve this for the initial booking. I love that this helps me to manage my business well.

This software has made a great impact on my business. I can easily manage appointments and ensure there are no unwanted double bookings. All of my customers benefit from the messages and reminders. It saves me time. Excellent. I'm so pleased I found 10to8.

Sometimes there are glitches in setting up available timeslots but I have got used to working around this. The new calendar is also not yet scrollable (you need to click to move the calendar onwards).

10to8 is highly recommended. A great highlight of this software is its free SMS and email reminders for schedule updates. The software tracks attendance, able to take and submit online payments and with possible integrations with different scheduling necessities such as Microsoft Office and Google calendar and office. Setup is fairly easy. 10to8 can be synced with the android and iOS software. The software is organized and easy to understand, the layout of the software is easy for the eyes and simple.

A disadvantage of this software is the limitations of appointments it can track or keep without having to upgrade the package. Other than that, everything seems to work well.

Main Pro: Having my clients make their own choices about when to schedule coaching sessions, cancel or reschedule sessions and their receiving reminders without me spending any time on it. All this just appears on my calendar with the needed information about contact information. It's also so helpful that I can set different kinds of meetings/sessions with different lengths and buffer times.

Con: You can add buffer times before or after but not both, which can be a drawback.

Outstanding. Thank You

I would be lost without this super business tool. My customers love it so that is why I use it today.For non technical individuals you can not go wrong when setting up or administering the service 10t08 provide.

I have no grounds to not like the product, never caused any issues and helps increase and support my business.

Easy for users to use, with a good-looking layout and easy to use from your mobile device.It has allowed us to manage who is here and who isn't which is important for health and safety.It has allowed us to use the booking system to book meeting rooms more effectively.Having the sign-in screens in the reception of both our buildings allows people to sign in via their fobs.

Sometimes it doesn't sign in automatically when updated, which causes issues as people wouldn't think to check.

Love it.

Easy to useNo lock in contract (optional)Great admin if I need helpGreat pricing - costs me about $12 a month - excellent value for moneyAutomated messages to studentsSo many options of how to use

Basic plan - messages come from 10to8 rather than business name - but students still see it’s from my businessFor just a few additional features, plan costs can get high - but can do everything I need on basic plan

Really effective and easy to setup. I couldn’t be without it and couldn’t believe it was free! I will happily pay soon as my business grows and I build a team who I know will also love how easily they can connect with their clients and calendars with 10to8. Reducing emails and admin has been such a benefit for me. I love it.

It has meant that I could create a number of different types of meetings for different clientele but through the same link. It synced easily with my zoom and automated meetings and reduces down a huge amount of administrative tasks and processes e.g. the email bouncing of when someone is available for a meeting.

Nothing. It’s been so helpful but I wish all the features could be free!