For a SME like ours, this is a great solution.

Easy to set up, intuitive. We send all new staff a link when they arrive and they just use it. It is a great shared resource centre for all employment related documents. SSO makes access simple.. Support is really proactive and helpful.

There were a couple of glitches in the early days, but quickly resolved. No complaints now

The support was generally responsive; the application did what it said and the fact that we had very little push back from users implies it was good for them as well.

As with many software packages adoption tells you if it's successful. How many support questions usually starting with "how do I", "where was it", "I'm confused" . While of course there has been some; in the case of the HR deployment its been minimal. We adopted Apogge for the self-service nature; to remove the emailing holiday, sick requests, to remove the manual tracking of policy agreements, Toil requests and personal details. These have been a great success; all the employees get it; and our whole HR processes flow is so much more streamlined.

There will always be some gripes with new software; the two that stick in mind over our initial teething problems was the inability to remove the log on options - we quickly integrated into our Office 365 login, but on the login screen you still had the option to log in manually -(or with Gsuite) so many users kept trying the wrong one - and it would have been easy to remove those that weren't required. Secondly, we had issues with the document management side; having to request authorisation of policies one by one instead of in bulk. These were both annoying but certainly no close to deal breaking

hard copy leave letters to online one is very good

easily leave application was amazing to the organization and all employees

staff can access and send their leave applications

So far for me it's been amazing dealing with the Appogee team, they have almost become like family. Love the product but think there can be some great improvements made.

Customer service is the best, very friendly and helpful. Integrated with GSuite Onboarding is easy and quick Customization

Could do with a better visual way of set up Improvements to be made on goals and performance reviews. Improvements on reporting Would be great to add time clocking feature

We didn't have a dedicated HR function so we needed an easy to use platform that had an employee self service portal to ease the burden of keeping the system up to date. Being able to configure the system exactly as we want it has been amazing and the AppogeeHR team has been very responsive whenever I needed help.

Having everything in one place with an easy search functionality saves tons of time. It is in the cloud so I can access the information from anywhere and I know my data is secure which is so important for an HR system. Having an employee self service portal has completely changed the way we run HR. Employees can change their address, bank details, contact information themselves so the onus is on them to update their information, rather than HR. No more chasing or double guessing. It's all there and up to date. The integration of the Leave Functionality with Google Workspace is incredibly well thought out and implemented. The whole process is now automated from email requests to approval, with everything logged in calendars. The headache of tracking holidays has completely gone away.

There is a lot of functionality and customisation options, so you need to think carefully how to configure it from the outset.

Appogee HR lived up to our expectations by providing the full range of leave management and HR management functions we required in a simple and easy to use package. It interfaces seamlessly with XERO, meaning that most people can rely on their Appogee portal and stay right away from the finance system. Only finance staff ever have to use XERO, which reinforces our segregation of duties and keeps the auditors happy.

Simple to use, effective portal for staff to manage leave requests and HR reporting, including the Annual Review process. Flexible enough to be adapted to Australian conditions, easily customised with Long Service Leave and a Personal (ie Sick) Leave entitlement that works quite differently to the UK equivalent. Interacts seamlessly and accurately with XERO payroll

Some instructions proved difficult to follow when setting up, and database only works to 2 decimal places where XERO works to 4, which often generates small differences in entitlements at balance sheet dates.

My overall experience has been good though I realise we are not probably utilising the software as much as we could. It would be helpful to have an annual check in with our account manager to run through how we are using it and reminding us of its functions, as so often in HR, time resources are limited to spend time exploring.

I like the simplicity of Appogee that enables us to keep an accurate record of all our employees, and allows our employees to easily track their leave and the performance review function has been well received.

I don't like when I am looking for an employee using the leave function that it doesn't allow me to search 'All Teams' and if I don't know what team they are in, I have to revert to the company directory to find them and then go back to the leave function. It's not a biggie but does waste a little time :)

The support is great and the developers are always watching the feature suggestion page implementing suggestions or even responding to peoples comments by suggesting methods to get your desired outcome regarding the current functionality. This is really good because sometimes the system is upgraded and the end user doesn't always understand what that means for them, so it's almost like indirect training

Is very easy to use, allows O365 integration and a platform for submission of feature suggestions to enhance the software and functionality

Compared to what we used to use, Appogee far outweighs the previous system in terms of pros with very little cons

The new review / 360 review section is brilliant and very easy to navigate. It has saved lots of manual work for me so it has given me time back in my day!

I would like to be able to see an overview of who's review is due when on one page rather than going into each individual staff member to find the information. IF this exists - please tell me how!

Appogee HR is the all round system and I highly recommend it

I love the fact that it solves our annual leave issues in our organisation. This means that our staff have a one - stop shop and have full control in applying for leave and knowing where in the process it is.

The only small thing that I would suggest be changed is that when applying for leave, the application for leave section has both applying to take leave (Personal and Sick) along side applying to have TOIL added to their account. This is confusing to staff and subsequently many people apply for TOIL think that they are 'taking' TOIL rather than 'adding' it to the account

Has been a very easy transition. Everything is readily available and very easy to update change as your needs change.

Has all the features you would need for managing employee files. Is totally customizable to fit your needs. Very easy to learn and use.

Only being able to punch in and out once per calendar is problematic for on call employees or PRN employees with large gaps between work hours. Would be great for my field staff if the mobile app was available for apple users.

We have been able to consolidate our employee information into one software database. At a glance we can evaluate our human resource needs.

It has a little bit of a learning curve, but once you grasp the functionality of the software, it is an effective, easy to use tool. It helps us track our employees from a human resources standpoint.

Customizing the software to your business will take some training, but luckily you can self-train via their help articles. Like any software, the more you use it the easier it becomes.

Great experience, the team is available, their response time is really quick and the system works!

I like the fact that an addition to our existing tool did not create more complications. It is straight forward, very easy to use for employees (no need of specific user training!)

there are not many cons as the system evolves with time. in my "ideal world" if it could be multilingual, it would be even better

Appogee HR is helping us manage and track employee data and leave very well. It has saved us lots of time in following up for leave approvals and improved overall efficiency in management of employee data

The ease of access, it was very easy to intergrate with OFfice 365 which makes it very easy to log in. This is a very user friendly product and navigation on all the tiles is easy. One is able to also to access the help tools easily and they are very detailed

Downloading reports especially leave reports .

Estamos satisfechos con la plataforma. Tiene algunos puntos que nos gustaría mejorar pero en general la posibilidad de personalizar nos ayuda mucho.

Me gusta mucho su facilidad para configurar y adaptar la plataforma a la empresa. Tiene un gran nivel de personalización. La posibilidad de tener documentos ahí ha facilitado el almacenamiento de expedientes.

La falta de una aplicación para los usuarios, sobre todo en lo que respecta al seguimiento de objetivos en Appogee Success y la posibilidad de pedir y autorizar ausencias. Considero que una app que permita interactuar de manera básica sería muy funcional.

Benefits include the ease of auditing and reporting

I like that it's a complete on-stop-shop for employees to access not only their own dashboard but that they can access company documents as well.

I wish it had a built in messaging system. When a new document is available i'd like to be able to notify all staff.

Good for booking leave and simple tasks. Any configuration can take me a long time though

It's useful to track annual leave and sick days of employees.

I feel it could be more user friendly and simplified. At times it's hard to figure out where to go to change things.

Good experience, easy to use

The system is easy to use and administer We can store files, documents etc so everything is in one place

The system does not integrate with our payroll system

It is much more user friendly than other HR software packages I've used in other roles.

I like that I can see at a glance issues like my annual leave, the annual leave of the staff I manage and any information relating to their performance.

Uploading files to the right place can be tricky.

Pretty good software for the money.

Just the general ease of use plus the setup was pretty straightforward.

Difficulty with setting up PTO as we have multiple types of PTO

Willing and able service partner who have produced a product which is solid and stable. If you don't have an HR department it performs an excellent task of centralising.

Comprehensive in terms of the coverage for core HR functions in a small business. Once setup it is easy for holiday and sick leave management. The product is functionally rich and has changed how we manage holidays and sick leave particularly to be much less labour intensive. Ability to adapt and add fields is excellent.

Segregation of employees into groups means a global picture of who's off across the company is a challenge. Vital when you are a small company like us.

Easy to check leave balance and submit leave request.

To promote administrator setting up and manage

It’s simple and quick to use and keep track of staff details and holidays.

Interface design is alittle dated and navigation could be slightly better layed out.

Excellent would recommend.

Flexibility to amend language and currency. Relatively easy to navigate and set up. Nice interface. Excellent customer service and support and good service improvement portal.

have suggested small amends via their ideas portal.

very happy

Intuitive design, easy to set up and integrate with Microsoft and Xero

Manual upload of profile data on first installation