All AssessTEAM Reviews
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Avalene
Verified reviewer
Real Estate, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
AssessTeam - Excellent Software!
Excellent work AssessTeam. Thank you for creating a program that has saved us in terms of time and money!
PROSReally love the ease-of-use - employees do as well. Switching over from a manual system was not difficult at all and great support was provided from the start. AssessTeam has all the features needed to deliver thorough performance management for staff for a great price.
CONSUpgrades to the software are done to keep it relevant and user-friendly.
Yulia
Accounting, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
AssessTeam for Evaluations
IT was a great solution to implemnet to cover Assessments modules for employees. Very helpful.
PROSOnline version, lots of features for customization, flexibility
CONSimport of files - in excel it is hard to read. There is no room in the profile of employee where we can leave comments and see history of additional feedbacks if we want to have such.
Reason for choosing AssessTEAM
Very customized Assessment module, very accessible price, i adore support we receive, very flexible tool
John
Public Safety, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
2
FUNCTIONALITY
2
Reviewed September 2023
It's ok... not great
I'm not a huge fan. It's ok, but for the end user. It's difficult as an administrator to manage in public safety with frequent schedule/supervisor changes for employees.
PROSIt is nice to have reminders of when you want employees to be evaluated. It's a central point to evaluate, send, discuss, and receive signatures from the employee.
CONSSet up is difficult. With change in the organization and it not being kept up with, I have to delete every evaluator from each employee and re assign every evaluator to an employee. This is HOURS of work. I ought to be able to great groups of employees and assign them that way. If it's possible, I'd like to know how.
Jennifer
Investment Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Excellent customer support
While the system is a bit clunky and lacks some flexibility I am used to, we have had excellent support from [sensitive content hidden]. He has been instrumental is our desire to continue leveraging the tool going forward.
CONSSelf review process is not-intuitive. We had to work around it but I can't specify right now. My admin is more familiar with those hurdles we encountered.
Veronica
Accounting, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Feedback
Positive - mostly because of [SENSITIVE CONTENT] availability and support. He is informative, relatable, understanding, friendly and very helpful with step by step guidelines.
PROSI appreciate the available data base of Result Areas / Evaluations as well as the customer support provided
CONSIt's a little bit complicated to figure out / envision what the final evaluation will look like - when creating result areas / performance indicators I am not experienced enough with the software to see how the results will be generated
Reason for choosing AssessTEAM
Day2Day Books did not need a full HRIS system - we were focused on finding a platform to use as a performance management tool.
Scott
Information Technology and Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Very easy to work with and great price.
So far, I am very happy with the AssessTeams product. We will be going through our first set of Performance Reviews very soon and will share more then.
PROSOnce we worked through the basic functions, it was very easy to use. The agents made themselves available to assist and answer questions.
CONSIt's a little slow going from screen to screen but for the price I can live with that as it really didn't make a difference to me.
Reason for choosing AssessTEAM
We have never used any software for performance reviews. We wanted something that seemed easy to use and at a fair price, AssessTeams gave us what we needed!
Nicki
Research, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great Experience with AssessTeam
I have had a very good experience and would recommend that if you are looking for a company that will provide dedicated service, is responsive and a value for your money that you give AssessTeam a try.
PROSI especially like the fact that they are accessible. I can schedule a call with my sales director to walk me through any questions I have about the platform and they are very responsive by email as well. I also like that I feel they are well suited for smaller companies. Some of the other competitors had extremely high costs with large minimum subscriptions which are cost prohibitive to smaller companies who want a good product.
CONSI haven't found anything that I dislike yet, but will be happy to provide recommendations for improvement once we have rolled out and completed our first review.
Reason for choosing AssessTEAM
The cost, flexibility and customer service
Tina
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Outstanding Customer Service
Great, easy for end users.
PROS[sensitive content hidden] is my "Go To" and when I have questions, he always helps me promptly.
CONSNo significant dislikes. No significant dislikes.
Jamil
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great product!
[sensitive content hidden] is very helpful and guided me every step of the way - the platform is easy to use and simple to implement
CONSNo issues to flag. Very responsive team and everything was set up within 24 hours of our first interaction
Greg
Law Practice, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best Product on the Market for the $
Exceeded my expectations. Big improvement over what we used previously.
PROSCustomer service is always available when needed if you have a question. Very user friendly. Cost is less than other vendors.
CONSNone except our firm does not use the full functionality of the system.
Reason for choosing AssessTEAM
Cost and needed a product to fit a smaller organization
Reasons for switching to AssessTEAM
Needed a more robust system
Kevin
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Ideal evaluation solution for our needs
We were using a spreadsheet based evaluation process which was cumbersome for the evaluator and person being evaluated, it also required manual scheduling and a separate system for actioning follow areas for focus. AssessTEAM has allowed us to not only take out evaluations on line but the set-up means we can easily standardise common areas of evaluation and update these across the team. The flexible scheduling of evaluations by person means we can now set-up a range of evaluations and drive improvements across the business on an ongoing basis, with the scoring giving everyone the clarity on where to focus on improvements and keep doing the good things they do.
PROSIt exactly met what we wanted and is solely focussed on evaluations whereas other solutions provide a wide range of facilities that we didn't need and made the product much more costly and complex. We liked the overall simplicity of use combined with the well thought out functionality.
CONSIdeally we'd prefer a wider range of reporting although it does provide the analysis we need. The up and coming notification feature will be useful for setting when and where we want email notifications.
Reason for choosing AssessTEAM
It was focussed on evaluations, provided all the features we needed, including some we hadn't thought of, and was very good value for money.
Jeanne
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
LDX Review
No issues so far, when I have needed any guidance the call logging process has been easy and the turnaround time for resolution has been very quick.
PROSEasy to deploy/implement as well as easy to use once you get the hang of it.
CONSPerhaps a little more explanation around some of the concepts e.g. when setting up an evaluation what'll happen when picking " Default result areas ...." vs " Select from all available result areas" etc.
Reason for choosing AssessTEAM
Cost and ease of use.
Randy
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Simple to use and easy to rollout
It took us a total of 3 days to rollout the system for 16 employees. The KRA database was very useful to build a foundation of our evaluation plan and the simple import routines got our employees setup quickly. Very little help was needed unlike the other systems I have tried , never saw a video or needed help
PROSsimplicity cloud usage speed kra / kpi library
CONSthe mobile apps do not allow for all features in the backend, only a very small subset
Ogechi
Capital Markets, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Fantastic ride with AssessTeam
It was a beautiful experience, it enabled my organization receive great feedback which is positively impacting our policies, culture, work ethics and overall performance. Also, we received great support from the team,really patient and always ready to provide clarifications where necessary. I was truely a great ride with AssessTeam!!
PROS* This product gives room for organisation to customize to their preffered options and template * Its was user freindly and easy to navigate * I love that it gives evaluators the option to express other concerns in free text * Employees loved that is was anonymous which made them more comfortable to express themselves
CONSFor some evaluators in my organization, while the evaluation interface was engaging as it should, for a few, the page appeared different and mumbled, I believe they would have had a better experience.
Reason for choosing AssessTEAM
It appeared to meet our needs and it did.
Vendor Response
Thank you Ogechi. We appreciate you taking the time to leave us a review.
Replied March 2023
Poonam
Computer Software, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Best
Very Good
PROSPerformance is of really high quality. it has been really nice experience.
CONSNothing as such.
Vendor Response
Thank you Poonam. We appreciate you taking the time to leave us a review.
Replied March 2023
MZ
Utilities, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2020
AssessTeam Review
My overall experience has been great! The customer service team is phenomenal and has quickly assisted with any questions or issues that I had.
PROSIt was pretty easy to navigate around and assign reports. It was great to be able to upload a census from our benefit administration system so we did not have to manually enter all employees.
CONSWhen you forget to add someone to an initial evaluation, you have to create an entirely new template/record for them.
Reason for choosing AssessTEAM
It was a very cost effective program that could be setup in a few days.
Kristen
Consumer Goods, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Building a Performance Review process from scratch
The best part of AssessTeam is the support I received while setting this up for my company. I think [SENSITIVE CONTENT HIDDEN] met with me at least 10 separate times via Google Meet to help me decide how I needed to set this up to best suit our needs. He has been SO patient (and kind) with me & did a lot of the set up on his end after explaining what I wanted to happen. He truly went above & beyond and I'm so thankful as we are in the middle of our first review & I'm getting great feedback from the team! Thank you, [SENSITIVE CONTENT HIDDEN]!!
PROSThe ability to customize the process to exactly what we need, having continued support from the AssessTeam (specifically [SENSITIVE CONTENT HIDDEN]) & a very clean/simple aesthetic.
CONSThe process of setting things up isn't super intuitive for a non-technical person, but luckily they had excellent customer support!
Reason for choosing AssessTEAM
Price & Customer Service
Vendor Response
Great working with you Kristen, we really appreciate your inputs on the interface and we are in the process of working on the pain points you raised.
Replied July 2020
Karen
Consumer Goods, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Easy to Use and Great Customer Support
I have nothing but great things to say about the team member I worked with. [SENSITIVE CONTENT HIDDEN], the business consultant that helped me provided a fantastic demo and not only answered all of my questions, but helped me get my team set up and made sure I fully understood how to use all of the software functionality to optimize my team's experience.
PROSLove the simplicity of the software, yet the high level of functionality. The system is easy to use, has a fantastic layout and provides all of the functions we need to manage team performance. I worked with one of the business consultants and he was friendly, patient and very thorough at explaining the software to me.
CONSI don't have anything negative to say about this software.
Reason for choosing AssessTEAM
I choose this program because of the price point, ease of use and customer service.
Vendor Response
It was awesome to work with you Karen, we really appreciate your confidence in the program!
Replied December 2019
dimitris
Retail, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great job
The price and the ease of use with the app
CONSIts a little hard to figure out how the category questions work. But after that, everything is good!
Reason for choosing AssessTEAM
The cost
Reasons for switching to AssessTEAM
the cost
Ruwald
Accounting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2019
AssessTEAM Employee evaluation on the cloud Review
Great product! Customization takes some time, but once completed it sames allot of time on all levels!!
PROSOnline, real time and available on App for ease of Access.
CONSEmail function does not always work. Support could resolve this matter, but it took some time and reoccurred.
Reason for choosing AssessTEAM
Best Reviews online!
Reasons for switching to AssessTEAM
Get to a online platform.
Vendor Response
Thank you Ruwald, its been a pleasure working with you.
Replied July 2019
Yu
Computer Games, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed June 2019
AssessTeam
Good but if you can let customer to customize more, that might be better
PROSeasy, very fast customer service. If it wasn't the rep, i dont think i was implementing the system.
CONSstill have lots to improve, and many things i did not know in the first place, and i have to ask the rep to make changes
Vendor Response
Thanks Yu, Its been a pleasure working with you.
Replied June 2019
Matthew
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Fit for purpose
Great product and a good price
PROSThe software was easy to deploy and customise to meet my business needs.
CONSCreating new results areas is a slightly long winded and no formatting options
Vendor Response
Thank you Matthew, its been a pleasure working with you to build a performance management methodology for KMML communications ltd
Replied June 2020
Jo-Ann
Broadcast Media, 11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
New to AssessTEAM
The product is easy to use and that was important in our search for the perfect product.
CONSI have yet to find anything that I like least.
Vendor Response
Great working with you Jo-Ann!
Replied October 2020
Daniel
Accounting, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
AssessTeam Review 2023
I have only been using AssessTEAM for 9 months and it has been easy so far. My representative [sensitive content hidden] is always available and remembers what we have done in the previous years. Overall I am extremely happy we are using AssessTEAM
PROSThe software is user friendly and the customer services has been very helpful.
CONSI do not have anything at the moment that I dislike about AsessTeam
Reason for choosing AssessTEAM
Not Applicable
Angela
Construction, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2023
Stevens Construction Corp. Review of Assess Team after 2 1/2 months of use.
Very friendly and help sales/implementation staff.
PROSHow easy it is to access/complete an evaluation through the link in an email. We also like the Monday motivators to remind our employees to complete their evaluations.
CONSWish it was a little more customizable from a security set up stand point.
Vendor Response
Thank you Angela. We appreciate you taking the time to leave us a review.
Replied March 2023