Ease of scheduling, ease of trading shifts, just all around makes scheduling and viewing your schedule great fast and easy

Overall, I think it can be a really helpful software. A few changes would need to happen for this to occur.

I like the overall idea of the software and it helps connect employees together for scheduling issues and to communicate. It’s also good to keep up with my schedule and finances all in the same place.

I tried to get a advance and i had trouble connecting my bank as well as many other people I talked too. Customer service was quick to respond, but the issue is still not resolved.

When i needed help, Branch actually helped. If you were given key information before having to make a choice & terms weren't so high & constantly changing it wouldn't be such a bad banking app.

I was in a pinch & just needed a little financial help to get me through until payday & luckily the branch app came through. I was approved a day or so after applying & after they confirmed my employment & banking status.

The approved pay advance you'd be offered wasn't always the same & sometimes it was nothing at all even. While they kept up-to-date with each account they hold back key info people needing an advance would need to make their decision.

Just the ease of use of this app. Allows me to check my schedule while away from store.

It allows us to see our schedule even when we are not at work. Easy to use. Love it. Chat is nice also.

Maybe be able to delete old schedules, others have forgotten to delete it left the app.

Great, wonderful, and by far the best application so far that we had to use so far to work as a proper team. So I adore this software!

This software is one of the best applications in managing shifts and hours for employees. As an employee, I am able to drop shifts, pick up shifts, or give shifts to others who may be able to cover them up for me. It just makes the process so much easier and literally gives a great light to the meaning of "Branch"

I do not like how a lot of settings tend to not be accessible cause the manager has to approve it but other than that, it is a great software.

Makes communication easier

The scheduling usage is great. I like how it automatically fills in everyone shifts off the schedule.

Haven't found anything yet. Need to figure out how to get other stores involved using this app. Not many people know about the app.

Overall very helpful for people who are living paycheck to paycheck and need access to their money sooner than they would get paid normally. Really love that they also send you a debit card so you can use them just like you would a bank. Super easy and makes my life a little less stressful.

I really love the fact that I can get my paycheck a few days earlier than normal if needed. There are some weeks where my bills just fall on the wrong days and getting my paycheck sooner helps me be able to pay them. Also having no overdraft fees is a pretty neat feature as well. My old bank would charge me $30 even if I overdrafted by just $1. Not being charged if I overdraft by a little bit is a lifesaver.

There is no login required every time I open it. Not the worst feature but having to remember to log out every time I use it so no one else can just open it up is a little bit of a hassle. All my other financial apps automatically log me out.

Great communication with my crew

Ease of use and good communication with my crew

To many alerts coming in at once on my phone

It is an application very easy to use and adapt, it allows you to be always connected to your work team as well as the great advantage it offers to register and control the programming of the whole team to improve work dynamics

It is a great tool, it does not have any problem that hinders the work, but in some moments you can improve the monitoring of the progress of the equipment, but the rest is a very useful application.

I love the ease of scheduling. I have worked several jobs, and none of them used branch. Branch has made my work experience much less stressful. The shift notifications are genius! Without them I am sure I would have missed a few shifts by now.

What I like least is the profile information. I love the idea of "endorsements", but besides that I don't think that a worker should put a "resume-type" bio in the app.

Just the ease of accessibility in which I have to communicate with all employees at one time.

Everything! I like that everyone on the app can access and share the same information with ease. I love how not only does it enable you to post and share work schedules, but the app also breaks down the schedule to an easily viewed breakdown per fa of each week. It shows you who is coming in and when on which day so that there is never any confusion as to who is working. I also love how it will alert you two hours before you have your next shift starting, just in case you forget or just didn't see the schedule posted at work. I also love how there is an individual chat option so you can have private conversations with your coworkers about work related issues that not everyone needs to see. Lastly, I love how the app enables a form of communication that doesn't require the use of people's data, minutes, or texts, as many people don't always have unlimited access to these.

There really isn't anything negative I can think of with the app, other than sometimes it will get the wrong times for upcoming shifts on the daily break downs of the schedule. However, you can just as easily double check the schedule posted in the app in case you feel there might be an error.

Having problems editing and changing position and business.

Being able to post the weekly schedule and shift reminders. I like to use it to add training tips so all the crew can see it. I also use it to praise and recognize individual crew members and the team as a whole.

I would like More GIFS related to Arby's and the food industry. Sometimes I get notifications about conversations but when I go into the App I can't find the whole conversation that I was notified about, so it's like coming into the middle of something that you aren't quite sure what the original question is about.

the biggest benefit is being able to communicate with my team in an organized way rather than just a giant group chat that inevitably gets off track.

I like the activities board. I like that people can post a general post to everyone without it being in your messages. i also like that you can individually message anyone, it's very useful especially when you don't know anyone when you first start.

the individual messaging is pretty glitchy, i hate that i cant send emojis and half the time if I'm trying to have a conversation i need to restart the app to get it to load the new message sent to me. i also hate that i cant adjust my shifts. if I'm covering someone else's shift i want to be able to manually add that in, or vise versa. I also hate that in shift coverage it is filled with a bunch of old stuff from months ago, there should be a filter to automatically get rid of them once the date of the shift in question has passed. i also would like if in the comments for posts on the activity bored you could comment gifs and such

It is very easy to use, and there are some great features.

Messages do not always send right away, I once received a message 3 months after it was sent... Sometimes Branch does not read a posted scheduled picture correctly, which is confusing for some staff. It cannot differentiate between people with the same first name.

It was very easy to use. Loved it alot to use to use it.

Every feature on this software I like . It was very very easy to learn how to use it didn't take long

There wasn't nothing I didn't like inlikedd everything about it. Very good software to use lol very easy

The app is very easy to use and self-explanatory. being able to scroll through it and find out what days you have to work is great.

Sometimes runs slow sometimes and closes out on its own. You might have to reopen it. It would also be nice if it had a night mode.

I actually within the time of use found it helpful and ease of use was a benifit. It doesn't allow much room to misuse or overborrow.

I really liked the fact it used two factor authentication and it seemed not as buggy as other platforms I have experience with.

The customer service response time and solutions offered by its artificial intelligence. It too long of a gap and no one is available via phone which would be more pragmatic and reliable.

Easy and active communications with a team and fast schedule uploads and viewing

The app is easy to use and intuitive. The interface and tabbed approach to feature separation is native to most smart phone users and will developed.

The customization is non-existent. Changing notifications sounds or frequency is all or nothing, and images are downloaded every time rather than cached. Posting times is buggy, with simple text entry passed for a poorly implemented rolling clock design. Messaging does not play well with other SMS offerings and instead uses data or wifi

I love the fact that it keeps the staff up to date and informed. Also, the way it breaks the schedules down into calendar for ia very convenient.

We have a large staff and I wish there was an easier way to take a picture of the schedule to make sure all the employees are included in there. Because some times I have to add people in there manually. Or they just don't make it in at all

I’ve realized that it’s easier to communicate with coworkers about issues for schedule conflicts. It also helped get big messages out to everyone at once such as new specials or company changes.

I love branch because it allows you to view your schedule without having to carry a copy. Towards the end of my pregnancy branch made it extreamly easy to schedule my appointment around my work schedule because I have my work schedule at the tips of my fingers.

I honestly can’t think of anything I dislike about branch. It made my work life so much easier.

The ease of knowing my schedule, requesting time off, any problems that may occur information we need to know about anything going on at our business we always know as long as it's posted,updates on what is going on being able to post about needing coverage very simple and easy to use and understand.

I always know when I work by using the schedule, the fact that I don't have to call to find out is great.

I think it's off on how many hours it shows that you work, they don't seem to be correct and when things are posted in the activity area it doesn't let me see all of the message that is written.

When an employee cant come to work they can ask the entire staff about coverage without needing anyones phone number also helps managers be more aware.

I do not have any complaints the app does everything i need it to and then some. Only real improvement would maybe be if when your seeing the schedule it let you go back without having to exit the app.

An easy way to see/keep up with work/ work schedule! And see what you'd get paid for that week

That I can see when I work and who I work with. I can see how many hours I'll receive and how much I will get paid that week! Also, see how many others work too! Also, easy way to get in touch with every staff member all at once!

It doesn't show my past pays like since I get paid biweekly I'd like to take my last week and week before to add up and see what my paycheck would be but it won't let me review past pays.

The product is easy to use with built in notifications about waiting for payments and other important news.

No known transfer fees unlike other payment platforms, rates tend to be higher

Very intuitive and easy to use. They also added a feature to make it easy to transfer money to another bank.

I can't think of any downsides. It does everything an online bank should do.