All ELMO Software Reviews
1-25 of 241 Reviews
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Kseniya
51 - 200 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed December 2021
ELMO HRIS: Review Snap-shot
Kim
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
ELMO learning is great
User friendly and great after sales support
CONSit would be good to be able to assign 'course managers' so that other people in the business (other than admins) can manage attendance of specific training in their business units etc.
Vendor Response
Hi Kim. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO
Replied September 2021
Bhawna
Non-Profit Organization Management, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
HRIS Feedback
The overall experience has been great so far.Suits to the organisational needs.Looking forward to more features.
PROSIt suits the business requirement.Has some great features.The concept of updating the system from time to time is excellent, which means the employer doesn't have to look for other options and upgrade the system as per the latest software.
CONSYes, like downloading the course material.Currently, there is no option to download the course handbook, and after assigning the course to staff, the employee raised such a request.
Reason for choosing ELMO Software
Cost efficientImplementation structureAlso, most importantly, the initial discussion of introducing the system was very engaging and persuasive compared to others.Was presented well
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2021
Good system - more suited to Offices than Hospitals
Easy to use, just have to put in more effort on our part to make it work for us.
PROSVisually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.
CONSReporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications. Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.
Reasons for switching to ELMO Software
Management made the decision to use an online system as we no longer had tech support for our previous product.
Vendor Response
We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team
Replied December 2021
Helena
Hospital & Health Care, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2023
Great everyday use
I have thoroughly enjoyed using this system.
PROSThe ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.
CONSThere are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll
Reason for choosing ELMO Software
I would guess the fact that it offered the full suite at a reasonable cost.
Reasons for switching to ELMO Software
outdated
Toby
Hospital & Health Care, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Excellent, timesaving and user friendly system!
Nothing has seemed to be 'too much' for ELMO; our consultants have taken on all of our feedback and have provided these to the development team for consideration.
PROSELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.
CONSThere are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.
Vendor Response
Hi Toby. We really appreciate the time you've taken to provide such great feedback. Our customers are at the heart of our business and feedback like yours is crucial to the evolution of our solution. We hope your organisation continues to reap the benefits of ELMO's cloud-based solutions. Best wishes, ELMO
Replied September 2021
Adam
Verified reviewer
Government Administration, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2020
All in one HR?
It does it's job, but the user interface and functionality leave a lot to be desired. The only way to get answers to questions is through logging a ticket, and this can sometimes take a while to get a response. This can be frustrating when the issue is timely.
PROSWe use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.
CONSThe course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.
Tariq
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great Learning, Good collaboration
Very positive
PROSLearnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.
CONSSearching for a specific training or looking for new / available trainings
Vendor Response
Thanks so much for your review, Tariq. If you ever need any more help on ELMO Learning Management, your system administrator can reach out to your Account Manager to work out solutions specific to your needs. Kind regards, ELMO
Replied September 2021
jurgens
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
safe and secure
Great-used ELMO training for my SERT 4 TAC a few years ago
PROSGood integration with daily workflow, and compiled in a very respectful towards the learner
CONSNot difficult at all, very understanding and easy to learn
Vendor Response
Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team
Replied October 2022
Lincoln
Security and Investigations, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
ELMO work training
I have used it for a number of years to keep my learning up to date.
PROSits easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.
CONSit's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.
Vendor Response
Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.
Replied October 2022
noel
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2023
stress management
great for continous learning and imprivement
CONSnot able to integrate to the whole range of users.
Vendor Response
Thanks so much for the review, Noel! We hope you continue to enjoy ELMO's learning management solution. Best wishes, ELMO Team
Replied February 2023
Catalina
Human Resources, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Best for my needs
It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.
CONSThe contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.
Vendor Response
Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team. ELMO Team
Replied September 2021
Ella
Facilities Services, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2023
Confusing feedback on module test/assessment
The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding especially if you are not a non-native speaker of English. Navigation is easy and and progress is recorded and indicated accurately.
CONSI just used the learning module as a required training path from my employer. In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided immediately, I can see what the correct option is. So I went back and tried it again, choosing the right option as suggested by the feedback from the software. When I did so, my answer was still wrong. So I tried the third time, using my original answer, and it's still wrong. And I tried it again the fourth time using the suggested correct answer, and it's still wrong anyway. I've tried numerous times and now got confused. To be fair, my original answer would to some extent be right as no indication in the modul that the reading would lead to choosing the other options. Given it is a training module, and all information should be made in reasonable ways to allow readers to make intended conclusion or to assume the intended understanding, when the answers or options are hard to guess from the reading, I think the module needs further checking for content validation and construct reliability so the modul test is relevant to the module content. IMHO. Thanks.
Vendor Response
Hi Ella, thanks for your review and feedback. Sorry to hear you had issues with that particular learning module, we have passed your comments to our Product Development team. We are pleased you find ELMO's learning modules clear and straightforward. Many thanks, ELMO Team
Replied February 2023
Pratik
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed October 2022
Good Learning Management Sysytem
ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do performance assessments as well.
PROSIt is easy to navigate the learning modules, assign and track completion
CONSBit difficult to search the learning modules. There should be a way to add the learning modules into categories and this would make it easy to search and allocate the modules.
Vendor Response
Hi Pratik, Thank you for taking the time to leave us a review, we're glad to hear you are enjoying ELMO's Learning Management System. Your feedback regarding categories has been passed on to our Product Development team. Kind regards, ELMO
Replied October 2022
Jen
Education Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2022
Elmo LMS
Easy for users to use when selecting and completing modules
CONSDifficult & time consuming to set up Requires prior knowledge & skills of HTML coding Build platform confusing Desktop and Mobile must be built separately - duplication Mobile has no working flash, plain text only so user experience not engaging Restrictive on videos, pictures and file attachment size
Reason for choosing ELMO Software
Good sales pitch
Vendor Response
Thanks so much for your review, Jen. We are glad that you find ELMO's Learning Management System easy to use. If you ever need any more help, your system administrator can reach out to your Account Manager for support and additional training to ensure you get the most out of the platform. Kind regards, ELMO Team
Replied October 2022
Vasilios
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed August 2021
If you are a small business Do Not Buyt This Product
Very disappointing.
PROSThe only thing that was in line with the salesperson's demo was rewards and recognition.
CONSThe customer service is horrible, it is always on you to chase them.
Vendor Response
Hi Vasilios. We appreciate the time you've taken to provide feedback. Your Account Manager has been in contact with you to discuss your areas of concern so that we can work together to improve your experience with ELMO and deliver an effective outcome. Thank you for your feedback, ELMO Team
Replied September 2021
Nathan
Mental Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Review
Very customisable features for onboarding and recruitment modules.
CONSLack of user friendly editing options e.g. Having to delete an option because you can not edit a field.
Vendor Response
Hi Nathan. Thanks so much for your review. It's great to hear your feedback about ELMO's Recruitment and Onboarding modules. We have passed on your feedback to our Product Development team. If you ever need any more help on customisation, you can reach out to your Account Manager who can help you work out solutions specific to your business needs. Best wishes, ELMO Team
Replied September 2021
Trish
Government Administration, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
Easy to use and administer HR system
One centralised HR system, one interface for usrs
PROSUser interface is familar and appealing Performance and Learning modules are really simple and users like them Workflow is simple for administrators Account management support from ELMO is great ELMO delivers to their roadmap, so things that are "coming" do happen
CONSRecruitment module needs enhancements (they are coming) Reporting could be more customisable Would be good to have internal and external options for branding
Tashi
Individual & Family Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
ELMO user friendly
I have no complaints yet
PROSLeave management system: Employee can easily have access to their leave balances and apply for appropriate leave with ease. Thats because ELMO shows all the information's.
CONSDon`t know yet. So far, I think this is serving my purpose.
Vendor Response
Hi Tashi, Thanks so much for taking the time to leave a review. It is great to hear that you find ELMO's Leave Management solution easy to use. Best wishes, ELMO Team
Replied October 2022
Lourdes
Food & Beverages, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
Very functional and user friendly
In one quick look you can find what you need. Is very intuitive and easy to use.
CONSI can't find anything I dislike or like least. I use all the features. Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the entire day. Not a big deal though.
Vendor Response
Hi Lourdes. It's great to hear your positive feedback about ELMO's cloud-based solutions. We have also passed on your feedback to our Product Development team. Best wishes, ELMO
Replied September 2021
Jen
Retail, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
ELMO Review
We recently launched ELMO to our company and it is in the process of becoming the core component for training and development. The library has provided a good base and saved us a lot of time, effort and costs in the creation of basic courses as we did not have to start from scratch. So far, all my interactions with the people who work at ELMO have been fantastic, they are a company that care about their people, and their people really want the products to work for you and your people.
PROSThe ELMO library, it gives a great starting point for any business that is wanting to develop ELearning modules.
CONSThe reporting needs to be real time, but I believe this is something ELMO is working on. I also think an Administrator training course on how to create the moving pictures and other cool techniques that are used within the library courses would be useful.
Hasini
Computer Software, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Elmo Software Review
It is very easy for me to set my performance goals and manage leave using this software.
PROSEasy to get used to. Gets the job done. Unobstructive.
CONSSometimes, it takes a while to load some pages. Does not happen frequently.
Vendor Response
Thank you so much for your review, Hasini. We are happy to hear you are enjoying using ELMO Software and it is helping to set your goals! Kind Regards, ELMO Team
Replied October 2022
Tom
Information Technology and Services, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Performance Management (appraisal)
people - very nice to deal with - very helpful system - overall good
PROSELMO system is very user friendly and people who you will get to deal with are very nice
CONSwhen designing the system to suit your organisation - you have to think of all the possibilities as it is either hard or not possible to change the formatting once go live until maybe you reach your end of year.
Johan
Health, Wellness and Fitness, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Elmo review
Really positive as I can keep tab on all my paperwork required for my job
PROSVery easy to navigate between menu's, very clear from the outset what needs to be done, what is finished and when next task is due e.g upcoming refresher for first aid in my case
CONSnothing in particular, as very comprehensive but at same time easy to use
Vendor Response
Hi Johan. Thank you so much for your review. We are happy to hear you are enjoying using ELMO Software and it is helping to manage your training. Kind Regards, ELMO Team
Replied October 2022
Douglas
Government Administration, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Great training product
My organisation deals with sensitive issues and it's critical that staff are up to date with the latest requirements of roles. This software reminds us when our training needs to be done and how long we should allow to complete each element.
PROSThis software keeps me up to date with the training and development requirements of my organisation. I get reminders when new training is available and also when my knowledge needs to be updated
CONSI don't have any negative comments to make about this software.
Vendor Response
Hi Douglas, we are so pleased to hear how ELMO's Learning Management System has helped you to keep up to date with your training and development requirements. Thank you for your feedback. Kind regards, ELMO Team
Replied January 2023