All Celayix Reviews
1-22 of 22 Reviews
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Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
This make creating shifts easy for your employees
The ability to create solid schedules for my employees
PROSI am able to be flexible when changing scheules for employees. To create new schedules and monitor whos next on shift.
CONSI wish I would use this more ofen for its full functionality. I also wish that there will be a fully functioning application to be available for mobile devices.
Vendor Response
Thank you very much for your feedback! We have upgraded our functionality since this review was left and mobile devices are able to utilize our software much more effectively than ever before. We take a lot of pride in our work, and take this kind of feedback seriously. Thank you again for sharing your thoughts with us!
Replied January 2020
Brooke
Security and Investigations, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Schedule online and use the app
The software and the support was amazing and easier than we thought it would be, the celayix team worked with us on helping get what we needed done. The best part was that they helped us make what we already had work with their system. The process of not having to change everything we had already in place was a great relief. We knew that there would be things that we would have to do differently and the fact that our employees didn't have to be trained a lot to use the system saved us on expense. We would recommend using celayix to anyone that wants to make things more efficient and accurate for what they already have or even if they want to start from scratch.
PROSIts easy interface and great support.
CONSNot having the full functions on the app yet.
Vendor Response
Hi Brooke! Thanks for the fantastic feedback! We pride ourselves on our all-star customer support team and our ability to integrate with other systems so getting this feedback is very reassuring. Thanks again for the kind comments!
Replied March 2020
Rob
Accounting, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Rob Gillespie
VP of Sales for Premier Computing, Inc. Have sold multiple Celayix solutions into our client base.
PROSUltra modern look and feel. Lots of additional "add-on" modules.
CONSIntegration to GP, but Premier has written a Scribe Insight integration, so the software is much more seamlessly integrated at this point.
Vendor Response
Thank you for taking the time to leave us a review, Rob! We really appreciate you taking the time to do so because it helps us to get better. Whenever you have any questions or concerns, please don't hesitate to reach out to us at support@celayix.com.
Replied April 2020
Kasey
Performing Arts, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Long Time Celayix User -- first in our field
We really love our experience with Celayix. Have been using for a little over 10 years, and love the experience. The Customer Service provided and support is top notch.
PROSWe like the ease of use for both the schedulers and the employees. Our staff ranges in age from late teen to 90 years old, and they are all able to use the software quite comfortably.
CONSI wish there were more training videos about using certain areas -- like the time clock module.
Reasons for switching to Celayix
The product was old, dos based, that was created for our organization. The company that created it went out of business.
Claudia
Staffing and Recruiting, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Celayix Software Review
This software product has been a wonderful, cost effective program for my staffing company to capture employee time and attendance, generate billing for these hours worked, and compile several statistical reports needed for my industry. It is very user friendly and Celayix worked hard to develop my program to meet all my specific needs. If I have a question, their continued support is always quick, efficient, warm and friendly.
PROSMeets all my needs
CONSCan't think of a negative.
Vendor Response
Hi Claudia! Thanks for your great feedback! We are delighted to learn that we've met all your needs and if ever a problem does arise, please don't hesitate to reach out. Thanks again for your kind words!
Replied March 2020
Heidi
Security and Investigations, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Celayix Review
Really good.
PROSCustomer Service Support - very responsive and helpful. Help us figure out solutions to whatever we need.
CONSTwo platforms, the web based platform and program. Have to go two places to do different things.
Reason for choosing Celayix
Program does what it says it will do.
Vendor Response
Thank you very much Heidi! Creating the best customer support team possible is central to our operations and were delighted that we've been able to help you find solutions to your queries thus far. Thanks again for your feedback!
Replied February 2022
Renee
Entertainment, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Solves so many problems.
We went from a paper system to eTime Xpress and are thrilled with the program. The implementation was easier than expected and the support from the team is excellent.
PROSEasy to find people, their shifts and lots of information.
CONSNo official way to offer people ways to trade shifts. Log-in process is a bit cumbersome. Some of the areas won't let you archive things so the list gets really long.
Vendor Response
Hi Renee, thanks for the great review! Feedback like this is really important to us because it helps us to improve in ways that benefit our users the most. Some of the points you raise have been addressed in subsequent software updates since your review was made, but if there is anything else that you'd like help with, please contact us at support@celayix.com. Thanks again!
Replied April 2020
Sunny
Security and Investigations, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Excellent Functionality and Makes Life Easier
The solution Celayix put together has been critical in our staff coordination over the past few years. What I love most is that I can manage remote employees without running around after them and wasting time. My employees like that they can easily share their availability and I can assign shifts accordingly.
PROSEase of use - saves time and money. Makes life easier for me and my employees
CONSI'm not sure if I'm using it to its full potential.
Vendor Response
Thanks for mention, Sunny! We're glad we can help make life a little easier for you and your employees. Take care and let us know if you ever need help with anything. - The Celayix Team
Replied September 2016
Kellye
Telecommunications, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Best time tracking software I've used
It is easy to use and allows for users to edit their time as needed
CONSNothing I do not like about using it. It is very user friendly
Vendor Response
Thank you very much, Kellye! We work really hard to make our software as effective and intuitive as possible, so feedback like this is really wonderful to hear. Thanks for taking the time to let us know.
Replied January 2020
Vickie
Primary/Secondary Education, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Celayix eTime Xpress and Web Xpress
We use this software to manage scheduling nearly 50 independent contractors in supporting our large client base with a number of different service types. We offer global support so we need to manage all time zones and their associated Daylight Savings Time changes so the integration with other calendars such as Outlook is a must! Our schedules are quite fluid and change often as our client's support needs change; we can schedule up to a year in advance or for the very next day! Our schedulers would be at loss without it! The functionality, search capabilities, filtering, and reporting are a must in our business! The Celayix help staff is incredibly supportive, responsive and are a joy to work with. We can't recommend this highly enough!
PROSThe filtering, search and reporting tools
CONSIt is so feature rich is is hard to know if we are using it to its fullest potential.
Vendor Response
Wow, thank you so much Vickie! If the only way we're lacking is what you've said in the Con section, we consider that to be a huge feather in our cap. If you ever do need help or guidance with any aspect of our software, please feel free to reach out to our team at support@celayix.com. We'll be happy to assist you!
Replied April 2020
Charles
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2018
Good software
* Open shift schedule helps with filling shifts * Great customer service, very fast to respond to emails
CONS* Software has changed recently which lessens its value to our company * Unable to track who made changes to schedule
Vendor Response
Thank you for your feedback, Charles, we really do appreciate it! We've made a number of changes to our software in the intervening time since your review and feel that it has become even more user friendly and effective. Let us know if you have any follow up concerns or thoughts and we'll be happy to address them.
Replied January 2020
Jeff
Security and Investigations, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Great Product
Over all we have had very few issues and when we do the support team is on top of the issue and gets things taken care of quickly.
PROSAfter setting up the software it is very easy to use. You set it and forget it.
CONSWhen setting up the software it is not user friendly and have to go to may areas to set things up.
Anthony
Management Consulting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
6 Star Option Missing!
What more can I say about eTime xPress? It's the backbone of our business and allows us to schedule 10,000+ hour events in under 5 minutes. If you aren't using this software for scheduling you are doing your business a disservice. The Celayix customer support team is second to none and I've never had to wait in a long queue to speak to somebody. Great team, great product.
PROSEase of use, capability, customizable, great customer service
CONSI wish we knew how to use every feature of this software, very robust.
Vendor Response
Thank you, Anthony! It's great to get such positive feedback, and we're really thrilled that you're so happy with the software. If you or anyone else ever wants to know about any of the advanced functions of the software, please feel free to reach out to support@celayix.com and we'll be happy to help.
Replied April 2020
Christopher
Philanthropy, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Robust Software, Innovative Design; Celayix Has You Covered
Museum Security is a very dynamic and evolving field and requires a scheduling and time management program that can keep up. With it's user friendly approach, above and beyond customer support and customization capabilities, Celayix has surpassed our expectations and is a welcome addition to our family here at The MoMA and we look forward to a lasting partnership as we envision their continued growth.
PROSuser friendly environment customization capabilities
Vendor Response
Hey Christopher! Thanks for the lovely feedback! We're very excited to be your partnership and look forward to supporting you for years to come! Thanks again for the feedback!
Replied March 2020
Richard
Used free trial
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Helps manage my staff's schedule
I manage over thirty people in ten locations. Scheduling is very important to keep our locations open and serving the public. I produce monthly schedules and Celayix eTime express helps me put the schedule together and know we are covered at all locations. My staff appreciates knowing when they are working and keeping the schedule published a few weeks out. It is easy for them to use on Webx to check schedules and request time off. I get good feedback from the staff which helps avoid problems with scheduling.
Vendor Response
This is great feedback for us, Richard, thank you! We're always looking for ways to improve the experience for our users. So if you have any input on how we can make things better and turn all your ratings into 5-stars, please let us know by contacting us at support@celayix.com.
Replied April 2020
Melanie
Staffing and Recruiting, 1,001-5,000 employees
Used less than 6 months
OVERALL RATING: