All Expr3ss! Reviews
1-25 of 29 Reviews
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Jaimee
Verified reviewer
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Fantastic cost effective software with a wonderfully attentive support team
Spendless have improved cost to hire, time to hire, quality of hire, retention and many other KPI's. I can't recommend this versatile product enough to any business in any industry.
PROSExpr3ss has allowed Spendless to recruit like minded team members across the whole business using a combination of attitude and aptitude criteria in the most efficient and best practice manner. The cost effective nature has allowed the recruitment team to play a much more valuable role to the business that simply "read resumes". The team can manage the ebbs and flows that is candidate applications, and fill positions effectively and efficiently. Expr3ss are continuously improving their software offering to be ahead of the curve and allow their customers more functionality and value every year.
CONSI can't give you any cons with this software. The team are always listening, always updating, and everyone from the [SENSITIVE CONTENT HIDDEN] are always available to take your call with any concerns. Any features that would be useful can be discussed and usually the team are well ahead of any requests, Spendless have never been left wanting for more features.
Vendor Response
Hi Jamiee Thank you for taking the time to share your experience with Expr3ss! We are thrilled to hear that using Expr3ss! has allowed your recruitment team play a much more valuable role with the efficiencies you have achieved. We are excited to hear you have seen such an improvement in your retention, time to fill, hire cost and quality of hires. We are also glad to hear you feel listened to. It is people like you and your team who help us bring in more useful features to support our customers. So, please, keep the wishes coming! Thank you for recommending Expr3ss! to businesses across all industries! Expr3ss! regards, The Expr3ss! Team
Replied May 2021
Kiking
Hospitality, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great Culture in Expr3ss!
Love the ongoing development and technology that provided by Expr3ss! Its making life a lot easier in recruitment not to mention cost saving. But that is not the reason why we are with them. The support that they give us from setting up the platform for our business down to the regular visit to give understanding about driving engagement with all the applicants and all the benefits are mind blowing!
PROSIt is making life so much easier with the talent pool, and aggregated job ads. No more spending hours scrolling thru millions of applicants thanks to the platform and the predictive hiring. Love the ability to have VEVO check and also scheduling interviews, communication all through Expr3ss! - My Inbox never looked so empty. On the field you can promote recruitment through multiple channels from scanning QR code, down to facebook.
CONSSo far everything that we asked could be customize to our need.
Reason for choosing Expr3ss!
The attention to detail that the team provided us. They not only trying to pitch a sell, but creating an environment where it suited our needs. And the follow up is absolutely world class! From regular calls and visit down to adjustment needed on your platform.
Vendor Response
Hi Kiking, Wow! An empty inbox! Love hearing that! Thank you so much for your amazing review of your Expr3ss! Service. We love to hear how much easier your life is now with Expr3ss! being able to quickly identify your most suitable applicants from your millions of applications and at the same time forever growing your individual pre-qualified Talent Pool, you'll have a better proactive approach to recruitment for your business. Glad you've discovered the QR Codes and the multiple attraction channels even via Facebook. We're all about gaining an appreciation of the environment that a recruiter like you needs to recruit in. We're delighted we've been able to work with you and adopt processes that help you be successful in your role. We continue to enhance what we do. Features and functionality that can help you further to suit your business specific needs we're always keen to learn more about remember to send us your wishes! Expr3ss! R3gards
Replied October 2020
Patrycja
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Great product with ease of use
Fantastic team! Everyone is really engaged and supportive and genuinely cared about our needs and how we were using the system.
PROSEasy of use. I found it was very intuitive and easy to navigate around the system. This was also beneficial when training other users. The reach of all our roles using this system was fantastic too!
CONSWe were using the using the built in roles in the system to score our candidates, which did not always provide an accurate result based on our standards. However, this was only minor as we could still screen all cvs and we were looking at getting this customised.
Reason for choosing Expr3ss!
Passionate and enthusiastic team
Vendor Response
Hi Patrycja, We loved to hear that you and the team found Expr3ss! so intuitive and easy to use. With Expr3ss! Custom-created Expert Benchmarks you can further refine your applicant criteria within Expr3ss! to accurately identify the best applicant fit to your roles and company culture. Your Expr3ss! Account Manager or our Customer Success team are on call to assist you in setting these Expert Benchmarks up so you get your standards met. Thank you again for your wonderful comments for Expr3ss!
Replied October 2020
Elliot
Medical Practice, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Powerful technology and fantastic support
Fantastic technology with powerful reporting capabilities and extensive customizability. Absolutely outstanding customer support - world-class stuff.
PROSThe customer support is outstanding. Super impressed with their support staff.
CONSSome of the website design on my first few days took some interpretation but this might just be a learning curve for me that I needed and not really a con. Very used to the website design now.
Vendor Response
Hi Elliot We appreciate your very kind words about the power of our technology and level of support. Our Customer Success Team have so much of themselves invested in helping you get results. And the results you personally want. We sure do appreciate that with every new platform comes a learning curve. Familiarity always helps. Expr3ss! pages offer something very different to traditional ATS with its predictive hiring technology. We're glad that you have taken your time to explore Expr3ss! and have become familiar with its design now too. Our team enjoy working with you and have enjoyed seeing you adopt the technology and reports. Looking forward to WOW'ing you more in the coming weeks, months and years! Thank you again for taking the time to write this review. All the very best! Cadence
Replied April 2024
Kassie
Airlines/Aviation, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Streamlining the Hiring Process: A Fun and User-Friendly Recruitment Software
My overall experience with expr3ss! has been fabulous! The reason for this is the abundance of support that you are able to receive at any time of the day. No matter how simple or complex your query is - there's always an absolute guru on the other end willing and ready to assist!
PROSHaving used exp3ss! for the past year and I must say, it was an absolute joy to work with! From the moment I logged in and completed training I was impressed by the sleek and intuitive interface, which made it easy to navigate and get started right away. What I love most about expr3ss! ishow user-friendly it is. I'm able to post job listings with just a few clicks
CONSWhile the interface is generally user-friendly, there may be a bit of a learning curve for some users who are new to recruitment software. It may take some time to get fully up to speed and comfortable with all the features and functions.
Vendor Response
Hi Kassie What a wonderful way to finish up the week. Having now read your Review, you've made our day here at Expr3ss! 10/10 to Recommend is awesome. And we so very delighted that you find our support team fabulous. We believe they are quite special and are there for you - always! Thank you again. Cadence
Replied May 2023
Michael
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Expr3ss Review
My experience with the Expr3ss team has been outstanding, their customer service is exceptional and their product knowledge is phenomenal.
PROSExpr3ss is a fantastic recruitment tool that enables me to manage large numbers of applications very easily. It’s a simple platform to learn and operate and the interface is user friendly which makes it very quick to find applicant information. The two most outstanding features for me are the calendar/notifications (email/sms) and screening questions. Setting up appointments is very simple and the ability to track applicant notifications is priceless. Customising screening questions for specific jobs allows me to quickly screen and identify candidates that meet selection criteria.
CONSInitially there were some limitations with the calendar feature but the support received from the Expr3ss team enabled us to develop a work around to suit our business needs.
Vendor Response
Hi Michael, Great to hear that customising the screening questions specific to your jobs criteria is enabling all the functionality and pinpointing of applicant selection for you so easily, especially from the large volume of applications you do receive. Our team was so keen to help you get the most from the self-service interview calendar and communications with applicants to suit the unique way you needed it to work. Everyone was delighted to help. We continue to develop Expr3ss!, its features to better suit requirements wherever possible. With your fantastic feedback the development team is bound to keep wanting to please you. Expr3ss! Regards
Replied October 2020
Sophie
Automotive, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
A very happy customer year after year!
We have been an Expr3ss user since 2014, and haven't looked back since. There is always someone there to help no matter what the question is about via the Expr3ss online chat or email. Using Expr3ss has saved us hours of looking through individual resumes by using such features like Smart Shortlisting, benchmarks and screen scores. I would highly reccomend Exrp3ss for any business looking into the investment of a recruitment software.
PROSSmart Shortlisting, benchmark reports, video and question screening, calendar scheduling, recruitment reports and candidate reference checking.
CONSDuplicate applicants, although this is easy enough to manage at current with the very handy colour marks or strike out feature.
Vendor Response
Hi Sophie, Thank you so much for your review of Expr3ss! - Predictive Hiring Technology. It is great to hear that you haven't looked back since implementing Expr3ss! In 2014! And we're particularly delighted that you would recommend Expr3ss! to any business looking to invest in recruitment software. Thank you! We are so pleased that you've discovered the intelligence of Smart Shortlist and the Role Benchmarks. The ShowReel Videos are unique to Expr3ss! so too is the screening question scoring functionality. Both these features we see so many businesses utilise well and we're particularly pleased that they do. Glad also to know that you are enjoying Expr3ss! Checklist Reports and Essential Referencing features. We will have one of our Customer Success team members be in touch with you to run you through the built-in features to easily identify and manage your multiple applicants for your Talent Pooling over and above how you are managing them. Expr3ss! R3gards,
Replied October 2020
Julia
Leisure, Travel & Tourism, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Expr3ss! Recruitment Software
Ever evolving recruitment platform. The team at Expr3ss! are helpful and always willing to listen to feedback and implement wishes. Shortlisting and related processes are easy and a great time saver.
PROSEase of creating, editing and placing ads Screening Questions Seek integration Applicant management and communication Job Tidy Up feature Interview invitations HROnboard integration
CONSNo auto job ad expiry No email notifications relating to progress/completion of reference checks No mandatory job templates with auto-filled company screening questions A header or footer within the job ad content would be useful for everchanging company statements (managed through the 'Manage multiple jobs together' page, so individual jobs do not need to be updated).
Vendor Response
Hi Julia Thank you for taking a moment to share your personal experience using Expr3ss! We are glad to hear that you find value in Calendars for Interview Invitations, the Screening Questions and the management of your applicants on Expr3ss!, including the Job Tidy Up features. It is also great to hear that you are enjoying the benefits of the seamless integrations with some of our key partners. We have great news! Some of the features that you wish were available are being worked on by our G33k team as I type this message. We cannot wait to share our new developments! So, please keep your Wishes coming! We are indeed an evolving platform and, we want to hear what is important to you. The team was delighted to read your feedback! Once again, thank you for making our day! Expr3ss! regards The Expr3ssors
Replied August 2021
Rachel
Verified reviewer
Hospitality, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
The gold standard of service AND product
On top of the product itself being phenomenal, the service at Expr3ss! is outstanding. The team strikes the perfect balance between being proactive without being excessive, and are always available to answer a question or provide information and support. So many software companies promise the world and deliver a poorly maintained backyard - Expr3ss! will promise the wold and deliver you a galaxy. Cannot recommend this product enough.
PROSExpr3ss! is an incredible product. It is intuitive and easy to use, which belies the depth of the offering. You can not only capture and collate applications in a process that is simple for both the organisation and applicant, but can then source applicants that have the right attitude and cultural fit. This ensures you don't just find candidates with necessary qualifications, but someone who will genuinely enhance the team and company culture.
CONSAbsolutely no issues with this software.
Vendor Response
Dear Rachel Reading your words made us jump up and down! How wond3rful to hear that our Customer Success Team and the rest of the Expr3ssors offer you an outstanding service. We are here to support you and help you make the best out of your Expr3ss! service. It is amazing to hear that our team delivers a galaxy! This made our day! We are so glad to hear that you find the system to be intuitive and easy to use. We aim for a seamless experience for everyone! It is great to know that Expr3ss! helps you find people who genuinly enhance the team and the company culture. Once again, thanks for making our day! The Expr3ssors!
Replied August 2021
Alana
Human Resources, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Mounties Group Testimonial
Mounties Group first jumped onboard with Expr3ss in July 2017 and have had nothing but great things to say since - Expr3ss has provided for many efficiencies within our recruitment function and is continuously coming up with new ways to make the process even more seamless and streamlined. The system has assisted our team in transforming the recruitment function in many ways. Overall, the system is user friendly and enjoyable to use. Expr3ss has definitely attributed to the attraction and selection of many quality people who has joined Mounties Group. In addition to the great system functionality, a huge standout is the amazing customer service that is consistently provided by the team. Every interaction with the Expr3ss team is always a pleasant and professional experience. We would highly recommend the system to other businesses without hesitation. A huge thanks to the team and their ongoing support !
PROSplease refer to question 3 - Describe your overall experience with Expr3ss
CONSplease refer to question 3 - Describe your overall experience with Expr3ss
Vendor Response
Hi Alana, Thank you so much for your review of Expr3ss! It is hearing wonderful feedback like yours of Expr3ss! transforming your recruitment process and attributing to the increase of quality applicants that drives us to continually improve and develop your system. Thank you also for your kind words for the Customer Success team, they do indeed go above and beyond to provide exceptional customer service for all of our amazing customers. We're so delighted that you are willing to recommend Expr3ss! to other businesses without any hesitation. You made our day!
Replied November 2020
Mark
Recreational Facilities and Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
So easy to get going with Expr3ss!
Smart shortlisting capability has significantly improved our volume recruitment efforts. We save a lot of time with scheduling group interview, candidate communications and overall deliver a far better experience for our candidates. We have also found customer service and support to be a strong benefit of partnering with Expr3ss!
PROSProduct was so easy to deploy, packed with great feature and the product is always being improved upon. The product has in-built training videos that are easily searchable and great quality (very well designed) anyone can quickly learn to use the product. The software is very user friendly for both candidates and administrators.
CONSNothing concerning comes to mind. Meets the needs of our business very well.
Vendor Response
Hi Mark, it's great to hear how easy it was for you to simplify your staff selection process with Expr3ss! We're delighted that the predictive hiring technology has streamlined your volume recruitment efforts with the assistance of Smart Shortlist. It is wonderful that the simple, easy to use applicant communication features are delivering a far better candidate experience for your candidates too. The ratings from applicants are high! We continue to develop all of our features to best suit your business' individual needs that is what partnering for the long term is all about. Thank you again for the opportunity to work with you. Expr3ss R3gards
Replied October 2020
Suraya
Non-Profit Organization Management, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Recruiting done the easy way
- Very responsive customer service team, who will also follow up with a phone call to confirm that changes are completed or if it may take longer to complete and they will inform us of a time frame during that conversation. - Chat function with the team gets an almost immidiate response every time. - Excellent for bulk recruitment with the function to rule candidates out easily with the screening questions. - If you are a visual person, this system has a good amount of coloured icons to prompt you where the candidate is at in the recruitment process and what has been communicated with the candidate. - Contracts and onboarding documentation can be completed on the platform. - The team are responsive to suggestions to enhance the software and are also quick to test and implement.
CONS- If you haven't used Expr3ss! before, the visuals and colours can be overwhelming. There is a bit to get used to prior to really becoming a functional user. However, their team are great at responding to training for you or your new team members.
Vendor Response
Hi Suraya We’re delighted that you’ve taken the time to write such a fulsome Review for us. Thank you. We sure do appreciate that with every new platform comes a learning curve. Our Live Chat and Customer Success teams can be called on anytime to help. We’re glad that you’ve personally experienced the instant responsiveness of Live Chat and the Customer Success thoughtfulness towards your software development suggestions. Yes, Expr3ss! is very helpful for those jobs that receive volumes of applicants. The “applicant self-screen out” method is there to help you quickly “screen in” quality applicants. We’re pleased that you like the visual and coloured cues indicating the recruitment campaign stage and an applicant’s progress at a glance. Providing you with functionality to help manage and communicate with applicants in bulk and that apply multiple times for many jobs we worked hard on too. Our team enjoy working with you and look forward to WOW'ing you more! Cadence
Replied April 2024
Nick
Entertainment, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Expr3ss! Recruitment
SA Circus Centre has a small core team that manages a large part time and casual pool. Expr3ss! has proved a versatile solution for recruiting multiple roles. With the support from Expr3ss!'s talented and knowledgeable staff setting up recruitment campaigns are very straight forward.
PROSExpr3ss! continues to provide a cost effective and efficient recruiting system. It's important to have the flexibility to tailor the person and skill sets for each of the roles we are looking for and Expr3ss! makes this easy to do. You can build on previous recruitment campaigns or start from scratch. The online software is very efficient in managing your time as a recruiter. Candidates work through the Expr3ss! process, answering your recruitment questions, attaching their documentation and even an introductory video. Expr3ss! ranks the candidates according to your preset requirements, and you manage the interview process again through Expr3ss! If you get stuck or need advice during any stage of the process, the Expr3ss! the staff are very responsive and knowledgeable. After running several recruitment roles through Expr3ss! I'm still pleasantly surprised at just how straight forward it is to use Expr3ss! keeps me organised and focused on finding our next amazing employee.
CONSI haven't had any issues with the Expr3ss! software or support.
Vendor Response
Hi Nick, Thank you for your glowing review of Expr3ss! We love to hear how efficient you find using Expr3ss! across all the multifaceted roles in your business. Thank you for your feedback regarding how responsive and knowledge our Customer Success team are and also how straight forward Expr3ss! has been for your multiple recruitment campaigns. Once again, we're all so appreciative that you took the time out of your day to write the review. Expr3ss! regards The Expr3ssors!
Replied July 2022
James
Human Resources, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
The Justified Talent Group - raving fans of Expr3ss
See the pros.
PROSThis list could be extensive - but in essence it serves as the engine of all 3 of my recruitment brands. It is an all-encompassing platform which facilitates our advertising, screening, analytics, predictive-analytics and candidate management. It is seamless and easy to use.
CONSAny time I have felt a need for improvement I have raised this with the Expr3ss team and they have risen to the occassion.
Reason for choosing Expr3ss!
The predictive-hiring capability and its ease of use.
Vendor Response
Hi James Wow! This review has made our day!I've shared it with the team as as they do enjoy learning what people are saying about Expr3ss! All our efforts are focused on delighting you and your team. We are so glad to hear that we have granted your "wishes" (suggestions for improvement). It is important to us to know what is important to our customers and our developers work closely with our Customer Success Team to make it happen. How great to hear that Expr3ss! is the engine-house of each of your 3 recruitment brands! Once again, we're all so appreciative that you took the time out of your day to write the review. Expr3ss! regards The Expr3ssors!
Replied December 2021
Sarah
Hospitality, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Awesome product backed up by the most helpful support team I've ever dealt with!
The product is wonderful and adds enormous value. The team themselves are just as wonderful - I was chatting to them one afternoon and said I had hit the wall and really needed a cup of tea and a bikkie! Two days later a little orange box arrived for me containing an Expr3ss mug, a selection of tea bags and some biscuits, with a little card saying hope they helped! These personal touches are typical of their customer interaction and mean the world!
PROSExpr3ss totally revolutionised how we recruit and select staff. It has not only speeded up and streamlined the whole process, but it allows us to make more informed and better choices. I love it!!
CONSThere aren't any down sides to Expr3ss! They are constantly updating and adding to the product, and are incredibly responsive to user feedback. There is ample support and education about new functionality, and the team themselves are awesome.
Vendor Response
Hello Sarah, thank you so much for your amazing review of Expr3ss! - Predictive Hiring Technology. We love to hear when Expr3ss! adds so much value to a business and revolutionises the way they recruit. We're so pleased we've had such an impact on the whole process and help with the hiring decisions. We will pass on your compliments to our amazing customer success team also. We too think they are pretty special. We know that they work to help support and educate whenever possible. We're so pleased to have you as a lover of Expr3ss! Thank you. Expr3ss Regards
Replied October 2020
Kathryn
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
A wonderful service
Very happy
PROSThe staff at Expr3ss are wonderfully helpful, always receive help the same day if not immediately. It saves time having all applicants at your finger tips and not having to wade through numerous paper applications or emails. We are loving the video with application component.
CONSSometimes it can feel a little "clunky" when moving around Expr3ss.
Vendor Response
Hi Kathryn Thank you so much for taking the time to share your experience as an Expr3ss! user. We are so glad to hear you have felt supported by our team members! Our users are our number 1 priority and we are always ready to help. How great that you are using the video interview component! Isn't it a game changer? A member of our Customer Success Team will give you a call soon to hear more about how we can make your experience even better. Once again, thank you for making our day! The Expr3ssors!
Replied August 2021
Karen
Hospitality, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Review for Expr3ss
By having Expr3ss customize our customer service bench mark to suit our requirements has been invaluable in employing the right staff. Overall experience has been very positive.
PROSWe can customize and edit an ad to suit us, turn it off to interest only when we re not hiring. When we are hiring it automatically goes onto the free job boards. Sorts applicants out immediately. great selection of email replies. Easy calendar booking function. Help line is great, very prompt and helpful with clear instructions.
CONSTheirs nothing i don't like however there are alot of options to use and sometimes navigating around it all takes time.
Reason for choosing Expr3ss!
N/A
Vendor Response
Hi Karen, Thank you very much for your review of Expr3ss! - Predictive Hiring Technology. We loved hearing how the Expr3ss! Smart Shortlist(), Self Service Calendar and automated applicant communication features all assist you to streamline your process. We especially love hearing when our customers utilise the creation of their own unique Expert Benchmark to pinpoint their most suitable applicants instantly. There certainly are many features within your Expr3ss! Service, please do remember that our fantastic customer success team is only a live-chat or phone call away to help simplify your process. Many thanks from the Expr3ss! team
Replied November 2020
Lucy
Hospitality, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
The best system money can buy
My experience with Expr3ss is nothing but positive. I have never felt such a level of service and care from a company before, nor have I ever received such tailored support. All of my questions are answered within minutes, they provide free support sessions and are always happy to work through things with you so you feel your most confident using the platform!
PROSOutstanding customer support, great team, easy to use, easy to troubleshoot if others have issues, the functions it offers are unparalleled, they're always developing it and adding features.
CONSAbsolutely nothing - they are always developing it and adding new features, so even if you think something is missing, it's in the pipeline.
Vendor Response
Hi Lucy We have taken such delight in reading your comments. You've made our day! Our Customer Success team and our Development Team are keen to support you in getting your desired outcomes, the things that are important to you - from ease of hiring, quick responses to your questions and growing your team with people that will flourish in their roles ... and looks like from your comments here, we are achieving this for you. This pleases us hugely. Thank you. We have more new features for you to enjoy. Login today and hopefully you'll be surprised to find some more - just released. Again, thank you Lucy for your kind words and taking the time to write this review. All the very best. Expr3ss! regards Cadence
Replied June 2023
Kristina
Non-Profit Organization Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
-
Easy to use, great customer service, easy for our managers to navigate as well
CONSWe tried out the police checks but haven't had the best experience with WorkPro therefore opted not to use it.
Vendor Response
Hi Kristina Wow! Your 10 out of 10 has made our day! I have shared your review with the team and, on behalf of everyone here at Expr3ss!, a huge thank you for taking the time to write this review. We are so glad to hear you find it easy to navigate for everyone! That's what we like, for everyone, candidates, recruiters and hiring managers, to have the best experience with Expr3ss! Our customers are the centre of everything we do so how good to hear you say our customer service is great! Once again, thank you for your review and we look forward to working with you in 2022! Expr3ss! regards The Expr3ssors!
Replied December 2021
Melissa
Non-Profit Organization Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Thankyou Expr3ss!
We have had a positive experience with Expr3ss, the customer service we receive is exceptional and we find the system to be extremely easy to use.
PROSThis software program is efficient and effective.
CONSNo complaints from us, except that we would love to see Expr3ss develop a software that handles Compliance and Contract generation as well :)
Vendor Response
Hi Melissa, Thank you so much for your feedback about Expr3ss! and our predictive hiring software. It's great to hear how exceptional our Customer Success team experience has been for you. They do enjoy seeing these comments so much. We're delighted that they are enthusiastic about servicing your needs and that you find the system so efficient, effective and easy to use. In regards to your Compliance and Contract generation request, we will have your Account Manager contact you regarding the new Essential JoinUs! Onboarding module that is now included free in your Expr3ss! service we believe this will be just what you are looking for. Expr3ss! Regards,
Replied October 2020
Janelle
Wholesale, 11-50 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Save loads of time and radically improve quality of applicants
This is definetly a way to change the way of hiring great staff. The support team are very responsive and customer service is personal and genuine. A great product from a great company that is dedicated to making staff selection the best it can be.
PROSThis software makes the process of staff selection very easy and simple by taking the grunt work out of the process of going through applicants. It is very effective at shortilisting to your set criteria. I like how it publishes adverts to free and paid job boards so seamlessly and instantly.
CONSNo down sides to this product at all. It would be beneficial for organisations that are hiring at least 3-4 times a year. If hiring more than that it is a no brainer!
Vendor Response
Hi Janelle, Thank you so much for your amazing feedback for Expr3ss!. It is always great to hear first hand how Expr3ss! enables our customers to accurately shortlist the most suitable fit to role applicants and remove the unnecessary manual processes of Staff Selection. Many thanks from the Expr3ss! team
Replied October 2020
Silvana
Human Resources, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Review
My experience has been exceptional! [SENSITIVE CONTENT HIDDEN] and the team are amazing, they're always happy to support us and guide us through this experience. I would definitely recommend them.
PROSIt's very user friendly and straightforward. The Customer Service is exceptional and our candidates always provide great feedback about their experience.
CONSI don't have anything that I don't like, it's a great system to use.
Reason for choosing Expr3ss!
The features on this software were well advanced and we enjoyed the Customer Service that we received throughout the process.
Vendor Response
Hi Silvana, Thank you for your very kind words about Expr3ss!, especially regarding the exceptional service that our customer success team provides to you. We love to hear that our customers find the system so user friendly and are willing to provide guidance and support, so much so you would recommend Expr3ss! to others. Thank you! Expr3ss! R3gards,
Replied October 2020
Craig
Electrical/Electronic Manufacturing, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Recruitment Software
Since introducing this software we have managed to do most of our recruiting in-house therefore reducing reliance on and significantly cutting the costs involved with external recruiters. Their level of training and support is 5 star and has never dropped off since implementing the software.
PROSIt's intuitive, therefore quite easy to navigate around and it enables us to manage all of our recruitment in the one place.
CONSMore features available to me than I can use
Reason for choosing Expr3ss!
Very easy to use and the benefits were obvious from the 1st time we looked at it.
Vendor Response
Hi Craig, Thank you so much for your review of Expr3ss! We loved hearing how you are able to manage all of your recruitment process via Expr3ss! and have experienced significant savings for the business as a result. There are indeed many features within Expr3ss! and so happy to hear their benefits were obvious to you from the start. Thank you also for your very nice feedback of the Customer Success team's 5 star service. They do go above and beyond to provide the very best support to all of our amazing customers. Expr3ss! R3gards,
Replied November 2020
Shirley
Human Resources, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Excellent recruitment software
Expr3ss has an incredible range of functionality and have thought of everything when it comes to recruitment. I really enjoy using and learning all the features and its great to always have their support when I come across roadblocks or have questions. I highly recommend Expr3ss.
CONSThe amount of features were overwhelming however with training and exploring myself, I have come to understand how great and complete a software this is.
Vendor Response
Hi Shirley It is always exciting to hear our customers sharing their experience with Expr3ss! Thank your for taking the time to write this review. I've shared it with the Expr3ssors as all our efforts are focused on delighting you and your team. We are so glad to hear you enjoy the range of features as they were created for our users to have and provide the best possible experience during their recruitment. We are also thrilled to hear you have felt supported by the team when you have required assistance. How wonderful that you have been able to learn the ins and out of Expr3ss! with training and the resources in your service. The Help Videos are a great tool too! Thank you for making our day and for recommending Expr3ss! Expr3ss! regards, The Expr3ss! Team
Replied July 2021
Samantha
Machinery, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Samantha Review
Has been great. Great customer support, always available at all times.
PROSI find it very easy to track where I am at with the application review process.
CONSSometimes with calendar invites there are limitations with what you can include ie: virtual interviews
Vendor Response
Hi Samantha, Thank you very much for your review of Expr3ss! and how the system allows you an easy to use overview of your entire recruitment process. We will have one of our Customer Success team members reach out to you and run you through the virtual interview capabilities of the Expr3ss! Self Service Interview Calendar. I believe you will value it. Expr3ss! Regards
Replied October 2020