All HR Avatar Reviews
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Marie
Used free trial
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Using HR Avatar for hiring the right candidate
I signed up for HR Avatar, after having to terminate two people I hired for an Administrative position, because the skills they claimed to have they did not possess. HR Avatar allowed me to customize a test to determine if the candidate possessed the skills the position required. Though at first I was skeptical of having the applicant take a test before I interviewed them, it proved to be beneficial. So many candidates did not bother to start the test, and some started and never bothered to finish (it was interesting to follow the candidate from the first time they accessed the site, or that they never even attempted to, and each time they interacted with the test site). Those that never started or did not complete the test told me all I needed to know about themselves and I was able to weed them out. It was a nice perk too, that if the candidate never started the test, that I could request my credits back, since they weren't used. One thing that I did, which would be a beneficial addition from HR Avatar, was to email the candidate to let them know that I was sending them a test via HR Avatar, that was required to be considered for the position, including the approx. length of time it would take to complete the test. I never wanted the receiver to think it might be SPAM and disregard the test. My email letting them know what was coming seemed to me to be the extra step for the candidate to feel safe utilizing the test site, and to know to watch for the test, since we implemented a cut off date for each test to be completed. I am happy to say that we did hire someone who completed the test, and she has been employed with us for 6 months. I would use HR Avatar again when I need to hire someone
Vendor Response
Thanks for the feedback, Marie. In account settings you can modify the test invitation email template that is sent to the candidate so that it contains your personalized message and signature. Contact us if you'd like us to walk you through it. -Bill
Replied October 2016
SUZANNE
Textiles, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Extremely helpful in hiring the right people for the job
It is our company policy now that all applicants must complete the HR Avatar testing set up for that particular position prior to offering a position. This has significantly helped us to employ the right people and reduced our turn-over.
PROSThis software offers all the positions and personality testing to help us to build a cohesive team. We can use this software globally. It is a great software in that it helps the team lead with digging deeper into the applicants personality or professional background, asking the right questions suggested by this program.
CONSThe con would be that it is not multi-language. In the very beginning we did find that there are applicants skilled in test taking that can score very high and seem to be a great fit. However, as stated above if you ask the additional questions during the interview process it helps to find the full picture on the applicant.
Vendor Response
Thank you, Suzanne. We are actively translating our tests into other languages, so hopefully we will be able to address all of your candidates in the near future.
Replied December 2019
Sara
Non-Profit Organization Management, 1 employee
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2019
HORRIBLE CUSTOMER SERVICE
It's horrible. Software is rubbish and useless, customer service ditto, they take days to return emails and days to return calls, their tech support consists solely of taking 48 hours to tell you to clear your browser and then hanging up; I'm so done with this it's not even funny. Guess what, I can't even be considered for a job that I applied for i I don't use HR Avatar's assessment, which doesn't work and they won't fix, so I guess I'll just stay unemployed. Never ever buy or use HR Avatar.
PROSAbsolutely nothing. The assessment I was sent for a job interview didn't work; 15 steps of troubleshooting later and a week of not hearing anything from HR Avatar but "clear your browser" and I guess I can't even be considered for a job. Thanks for the broken software, stress, and horrible customer service, HR Avatar.
CONSEverything. Nothing works. I was supposed to do an assessment on this software so I could interview for a job; the software did not work, of course. A full week after contacting customer service, all they said was "clear your browser", which was the first of 15 troubleshooting steps I undertook before calling them. It took them days to email me that, it took them days more to call me and tell me that, and since then, radio silence. Never buy their software, never use their software, never deal with these people because you're just wasting your breath.
Vendor Response
Hello Sara. We are sorry that your experience with HR Avatar was not a positive one. We serve over 1,000 customers a day who do not have difficulties completing the assessment, so the problems you had must have been unique to your computer or device. We are determined to make sure every customer has an easy to use and beneficial experience with our products. Would you be able to share your phone number with us? We would like to contact you, troubleshoot the problems you had, and help rectify this situation. Thank you for your feedback.
Replied November 2019
Jason
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2019
Very Easy to Use
This assessment is extremely user-friendly and gives a great snapshot of candidates.
CONSNothing negative to say! We have had a very positive experience.
Vendor Response
Thank you for the review, Jason!
Replied November 2019
David
Consumer Electronics, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy to use
Pro's about HR Avatar are that its super easy to use and offers many perks that are critical to my job functions including but not limited to skills testing and character assessments which help guide me in the best direction for a candidate!
CONSI cant really say I have an Cons with the software!!
Vendor Response
Thank you for your review, David. We are very pleased to hear you found our software easy to use and highly beneficial.
Replied December 2022
Mylene
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HR Avatar, the best online assessment
10 out of 10
PROSTest are all relevant and sorted according to position title. Results are easy to understand and helps us to identify the KPIs of the candidates.
CONSPassword sensitive for admin when logging in.
Vendor Response
Thank you for your review, Mylene. We are thankful for your high praise. It's great to read that you found the test results easy to use and helpful in your candidate testing.
Replied December 2022
Frank
Non-Profit Organization Management, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Don't hire anyone without HR Avatar!
I wished I had known about it earlier. It would have saved me the time, effort and the cost of some poor hires! I've used it with two companies that I've been at and got my wife hooked on using it for her company. She swears by it as well. The alternatives to HR Avatar that I looked it were far too expensive for the smaller organizations that I've led. HR Avatar provides objective data that when combined with subjective interviews gives a much fuller picture of a candidate. With HR Avatar I can hire with confidence.
PROSIt works! HR Avatar is easy to administrate and it provides assessments for numerous types of positions. Most importantly, I've found the assessment reports to be incredibly accurate and the suggested interview questions very helpful in employee candidate selection.
CONSTruly, no negatives with HR Avatar! It works as advertised.
Vendor Response
Thank you for your review, Frank!
Replied November 2019
Christine
Logistics and Supply Chain, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HR Avatar Feedback
Easy to use and fast result of examination
CONSEncounter error sometimes but it's normal to any software application.
Vendor Response
Thank you for your feedback, Christine. We are pleased you found our software easy to use. Please let us know about the errors you encounter. We would like to help.
Replied January 2023
Lucious
Government Administration, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Excellent Tool to Aid in Choosing the Best Candidates for a Position.
The interactive software gives the candidate a more realistic job setting. It also allows me, as an employer, collect valuable information, which I can use in gauging the potential performance of a candidate in a scenario job setting. It also gives me valuable personality assessments which I can use in screening candidates for interview.
CONSThe software is somewhat intuitive when setting up the perimeters, but once setup it is a breeze to use.
Reasons for switching to HR Avatar
HR Avatar gives me more tools.
Vendor Response
Thank you for your review, Lucious! We appreciate you taking the time to write your thoughts, and we are pleased you find our software helpful in evaluating your candidates.
Replied January 2020
Rob
Staffing and Recruiting, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
No more boring assessments for US!
We love it! We will perpetually budget for this as long as it serves our purpose.
PROSWe came from using Total Testing. This Integration with our current business process went uninterrupted. Candidates are more engaged and this is very in-line with our fun and results-driven company theme. We're able to gauge candidates' skills and qualifications a lot better using the data and analytics provided. Whenever there's been an issue (only two historically), they were responsive, literally within minutes, and delivered positive results in record time. Highly recommend!
CONSWell, you gotta face it, it's a piece of technology. So, with that, you're gonna have one or two hick-ups now and again. Too many, sure, it's a waste of time and money. But we have not had an issue since using it that did not get immediate attention in MINUTES.
Reasons for switching to HR Avatar
This engages our candidates a lot better and keeps things fun and exciting, just as our business model does.
Vendor Response
Hi, Rob! Thank you for your review. It's great to hear that our software made testing more engaging for your candidates, and we are glad that it's a good fit for your company's business model.
Replied September 2020
Chris
Insurance, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Quality Platform
The customer & IT support was excellent, and I found the overall platform easy to use in shepherding candidates through the interview & onboarding process.
PROSThe one-stop-shop nature of the program was very attractive from an admin perspective. Being able to assess, interview & reference check prospective candidates for our positions was very convenient.
CONSThe cost for candidates on a credit based platform was significant, as candidates who might dead-end or drop out costed the same as a successful hire. As well, the IT issues we hit against, while likely unique, still made for a difficult candidate and user experience at times.
Vendor Response
Thank you for your review, Chris. We are glad that you were able to utilize so many of our tools and found them all to be helpful and easy to use.
Replied January 2023
Robert
Automotive, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Different Style of Testing
We have used in the past for Customer Service, HR, and other technical positions. The reports are broken up into different categories which make it easy to tell where a candidate excels or needs improvement. This style of testing makes it easy to gauge computer skills. I particularly like the attention to detail score it provides. I do wish that there was some explanation in terms of how the scoring is done. There are a lot of positions I wish I could test using HR Avatar that aren't an option.
PROSAttention to detail. Testing computer skills. Interactive style.
CONSWould be nice to have more positions available.
Vendor Response
Robert, Thanks for your great review! Score explanation: This is now a feature of our reports. With our summer 2016 update, we added a detailed explanation of the scoring to the end of the score report. It appears on any test reports run after that release. Additional tests: We have over 200 tests for specific job positions. The test titles are based on the US Dept of Labor job titles, so the titles might deviate from other commonly used job titles. If you search the catalog by your job title, it usually will find the right test, but if not- let us know. We also have 450 skills-specific tests. If there is a test you'd like to see, please let us know. We create new assessments based on market demand and we would like to hear from you. Thanks again. -Bill
Replied November 2016
Diana
Financial Services, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Feedback
Very good!
PROSEase of use. Very user friendly. In our current world where everything has been shifted to digital, HR Avatar made an impact not just to admins but to our potential new employees as well.
CONSNothing I can think of now. HR Avatar really helped our company when it comes to pre employment assessments of candidates.
Vendor Response
Thank you for your review, Diana. We are very pleased to read that our assessments have a positive impact within your organization.
Replied January 2023
Katie
Non-Profit Organization Management, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2019
HR Avatar is a Great Hiring Tool
I really enjoy HR avatar overall! While it may not provide a potential hire with what their day-to-day looks like, it provides the hiring manager with a good gauge for how the potential hire will approach the work.
PROSThe most useful feature for the role I most hire for, is the writing portion. We do a lot of internal and external communication and it is a wonderful tool to see how a potential hire can convey necessary information with good sentence structure and professionalism. The writing portion provides a great starting point for where a potential hire may need coaching or where they will succeed with minimal coaching.
CONSWhile I thoroughly;y appreciate the multiple competencies that are measured, it would be much more helpful if I could filter them by the ideal interpretation range. As competencies have different ideal ranges, it can make a quick glance through them potentially misleading.
Vendor Response
Katie, thank you for your review and for your great suggestion!
Replied November 2019
Trent
Warehousing, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Ease of use
Administering the test is easy and quick. The candidates find it easy to use on their side as well.
CONSI wish it would automatically send the test after I've entered all the information.
Vendor Response
Thank you for your review, Trent. Would you like to discuss your idea for automatically sending the test? We tried to make it easy with just one click sending.
Replied January 2023
Susan
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
HR Avatar has been a great change
We researched candidate assessment vendors for a year before selecting HR Avatar. The team at HR Avatar was responsive, experts in the business, and by far, the most cost effective. The assessment is interactive and a direct reflection of the job. The candidate gets a feel for the job and we get a feel for how successful they may be in the job. Our hiring managers and HR recruitment team love the detailed interview reports that are provided. We have shared this product with other divisions of our organization who are seriously considering also using.
PROSEasy to use for employers and candidates. Results are accurate! Candidates reveal traits in the interview that were revealed in the assessment results.
CONSNothing. Has been a positive experience!
Vendor Response
Thanks for the great review, Susan. -Bill
Replied April 2017
Lisa
Financial Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
HR Avatar - collections assessment
it's been great so far - pretty early in our process.
PROSit is easy to use. have found the results to be very helpful in determining next step questions.
CONSI would be happier if it didn't ask me to change my password each time I log in. We had an issue the other day when using a test key (link) where one person's name overlapped another person's results. The first time this has happened. Not sure why.
Vendor Response
Thank you for your review, Lisa! Our system requires that you change your password every 12 months or if your current password is considered weak. We are looking into why the issues you mentioned might be happening. Please let us know if we can assist you.
Replied November 2019
Cherylou
Logistics and Supply Chain, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
My Journey with HR Avatar
Awesome
PROSA well-defined, modern edge software not just for recruiters but for practitioners of human capital. You can customize based on the needs of the industry. Its innovative features will pave its way to a more client and delighted customers.
CONSIf someone is not so techy, he/she would have a hard time exploring. However, if focus and determination to learn come together he/she will get through the journey with HR Avatar.
Vendor Response
Thank you for your review, Cherylou. Your review is a pleasure to read, and your comments are unique and helpful.
Replied December 2022
Rosan
Logistics and Supply Chain, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
User Friendly Product
Great. We were able to identify High Potentials in our organization.
PROSHR Avatar is very user friendly from the test administration and to answering the assessments. You won't get lost in a sea of instructions unlike others.
CONSNeed to strengthen its ability to capture plagiarism esp those copied from the web.
Reasons for switching to HR Avatar
Your extensive features particularly the high potential validation.
Vendor Response
Thank you for your review, Rosan. We have recently implemented web-wide plagiarism checks through a third party provider for this very reason. Hopefully that will address this issue.
Replied December 2019
Alexandra
Accounting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
The test about the personality.
My experience is awesome, I win a lot of time using the tool everyday.
PROSThe quality and the efficiency. If we want to accelerate the process of the recruitment across mail without a psychologist, we can use this very well.
CONSSometimes I think the candidate could feels stalked.
Vendor Response
Thank you for your review, Alexandra! You are probably referring to the camera feature, which we've found to be very popular with employers. We've also found that candidates don't mind being asked to have their picture taken.
Replied November 2019
Julie
Electrical/Electronic Manufacturing, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Great Experience
We have used HR Avatar Pre-Employment tests for many different positions and all were very helpful as we evaluated top candidates.
PROSEasy to use; variety of tests/positions; great customer support.
CONSI have nothing negative to comment on, but if I do not list something, this review form will not let me continue.
Vendor Response
Thank you for sharing this Julie!
Replied December 2018
Jane anne
Logistics and Supply Chain, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2020
HR avatar
easy to access and has a big impact to our hiring process.
CONSsometimes the system is slow, but manageable
Vendor Response
Hi, Jane! Thank you for your review. It's nice to hear that our software has made a large impact in your hiring process.
Replied October 2020
Janell
Outsourcing/Offshoring, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
HR Avatar Rocks
Great to have a tool like this to work in the remote world.
PROSI like the Reference check, spanish and account manager test.
CONSNothing, it worked well for all my company needed.
Vendor Response
Thank you for your review, Janell. It's great to read that our products worked well for your company.
Replied December 2022
Krystle
Real Estate, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2018
AVATAR Review
I like that the AVATAR has all the different areas of where the candidate excels and where they could use some help.
CONSSome of the feedback that I received from our candidates was that the test was a little strange and time consuming.
Vendor Response
Thank you for this review! Our simulations do make our assessments different from classic multiple choice tests, so that feedback makes sense. Our whole person tests range from 40 minutes to an hour, and that can feel like a long time. We are adding shorter options to our product line in 2019, and I will reach out to see if any of these can help as well. Thanks again!
Replied December 2018
Lou
Newspapers, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Accurate, easy, and affordable -- a small business' dream come true!
I come from big-city experience and became the publisher of a small-town newspaper. Everything I thought I knew about effective vetting of job candidate was useless here -- the talent pool and approach to hiring are very different. We researched for months trying to find a testing service that would meet our needs and not cost us the proverbial arm and leg. HR Avatar totally fits the bill. I'm blown away by how accurate and detailed the service is, as well as the attention to detail and tools they provide to help you follow through. Customer service is fantastic. They listen and help. I can't speak highly enough of HR Avatar.
PROSEase and accuracy.
CONSTook some time to fully discern how accurate the testing is; some of the reports aren't immediately intuitive. But that's a very small concern.
Vendor Response
Lou, Thank you for your review! Also, thanks for the feedback on the phone today. Based on your comments, I requested some tweaks to our score report format to help make them more intuitive. Should be live in a couple days. Let us know what you think. Thanks - Bill
Replied March 2017