All HR Partner Reviews
1-25 of 91 Reviews
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Lonnie
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
The Complete HR Management Package
HR Partner is much better than the previous HR software we used. Switching to HR Partner was the best decision we could have made, having all employee information in a glance has made our life and work easier.
PROSHR Partner has all the information we need about every employee, it is easy to use, it allows us to have different leave policies and holidays depending on the location of our staff, so we can personalize it according to our needs. The note system is great to keep a record of every detail we need to review in the future. It is flexible and intuitive and it has a lot of extra options other systems don’t have like recruitment and a document library where all training documents or manuals can be uploaded. Overall is a very complete system that covers every employee aspect we need.
CONSThe only issue I have is with the automatic leave accruals, I’m using the Upfront option where the employee will be allocated the entire default allowance at the start of the employment and every anniversary thereafter but I wish there was an option here where you can start the allowance on a certain date and not on the anniversary date.
Reason for choosing HR Partner
It provided by far the most value for the price.
Vendor Response
Hi Lonnie, thanks so much for your review. It's great to hear that HR Partner is helping you keep your HR records much more organized. Also, I wanted to let you know that we do have the ability to have leave allocated on a certain date that you can define. If you haven't found this yet, please contact our support and we'll help you with this. All the best, Fiona
Replied February 2020
Gabriella
Research, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Wonderful!
HR partner has been an excellent software for our organisation. It has transformed how we manage and look after our employees. All the features are really useful and intuitive, and we have really enjoyed finding out what the system can do and how it can help with both our daily administrative tasks and wider strategy objectives. The system provides a great user experience for all staff as well, particularly when booking leave. We have had a fantastic onboarding process with [sensitive content hidden] who has been incredibly helpful and is always quick to assist us with our queries. The support team as well are brilliant and reliable and we would recommend this system to anyone who asks. The team behind HR Partner are always searching for ways to improve the software as well and listen to any feature requests we may have which is great. After searching for an HR system to use, we are very glad to have happened upon HR Partner!
PROSThe approach to being introduced to this product was great by the support team. It was really easy to book a demo and find out all of the information. The support team didn't push the sale on us (as we found other companies did), instead they just showed us what it could do and we went through the various features and discussed how it might be a good fit for our organisation. The implementation was really good as well and we felt supported throughout. It also has great integrations with payroll and recruitment softwares as well.
CONSWith any software there are a few things that can't be done however what we like about HR partner is that they always can find a way around this for you and if not can put through a feature request for you.
Reason for choosing HR Partner
A lot of these softwares have similar features and functions however HR partner felt much more tailored to a smaller organisation which we are and so felt more suitable (not to say that it isn't appropriate for larger organisations which it is as well!). As mentioned, we felt the demo session was great whereas a lot of the other softwares we looked into felt very much like a sales call and in cases quite pushy. Overall we really liked the look of HR partner as well and how it was very intuitive and user friendly.
Tobi
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Great HR Management System for Small-Medium Businesses
The customer service from HR partner is amazing. The team are very responsive to feedback and implementing improvement changes based on the user experience. It has been a pleasure working with [SENSITIVE CONTENT] over the past 11 months. They are fantastic and always give tailored advice to work with our business needs.
PROS- Use of checklists and e-signatures modules for distributing policy/procedure information across our business as it allow's clear employee attestation.- Organisation chart at a glance- Ability for managers to track leave balances, education and training needs, add in important notes.- Adding reminders for tasks and expiry dates for training e.g. OH&S obligations
CONS- It would be great to be able to have approval or action workflows attached to Forms so the person the form is submitted to can then action it e.g. Company Expense Form submitted to a direct manager to then approve or reject.- Performance management module is very new to this software so further improvements are required re: automation of scheduling so that the review is actually assigned to the employee , improving notifications to managers re: tasks they have to complete .- Performance review forms cannot be modified without losing data already entered against the form, so a new form needs to be created each time a small change is needed.
Reason for choosing HR Partner
PriceBusiness needs at the time Ease of useDesign features
Vendor Response
Hey there Tobi! Wow! What a glowing review of our support team - thank you, it means a lot! We really appreciate you taking the time to post a review. It's great to hear all the things you love about the platform, but it's equally good for us to gain insight into those areas you feel could be improved. We fully take on board your suggestions and they've been added to the feature requests list. I would like to just pickup on a few though. First, it sounds like you may be using the Custom Forms module for expenses, rather than the Expense module itself. The Expense module allows you to build in very specific approval rules meaning claims can go straight to a person's manager and then potentially onto an Admin in Finance for example. We're sorry that changes to Form templates can cause them to break, though this will be the case with many form building tools out there. To help ease the frustration this may cause, you have the ability to create a duplicate of an existing form, so that you can just jump in and change what you need to change in the new version, rather than having to build the entire form from scratch. We'd be very happy to pickup either of these things on a call if you'd like, Tobi! Best, Cara
Replied January 2023
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
HR Partner helped us scale from 50 to 500 employees
Ease of use for our team to get started using it right away. Not to mention their customer support is top notch! They really care about their users.
CONSNot quite there as an all in one HRIS and recruitment software when it comes to feature set. But they are improving on this all the time coming out with new features.
Pauline
Marketing and Advertising, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Using HR Partner is definitely recommended!
Since we are all WFH, it very easy to manage our employees via HR Partner.
PROSHR Partner is easy to use and it's also easy to convert to from your current HR system. Their support desk is also quick, friendly and helpful and a lot can also be found in their manuals too.
CONSIntegration with more job boards would be much appreciated and creating an app for smartphones too.
Reason for choosing HR Partner
The applications looked exactly what we needed for our available budget.
Reasons for switching to HR Partner
HR Partner has is a more complete HR system.
Fatima
Public Relations and Communications, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2024
Easy to use
HR partner is really easy to use, and keeps employees documents organised.
CONSit can sometimes be quite slow and have to re add documents.
laura
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2024
HR PARTNER REVIEW
Overall experience is very good, i find it very easy to use.
PROSEase of use, functionality, design and layout.
CONSThere is nothing I dislike about HR partner
Reason for choosing HR Partner
To be more efficient in our operations and make working practices easier.
David
Non-Profit Organization Management, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Efficient and fit for purpose
Intuitive, informative and everything is in one place.
CONSJust took a bit of getting used to but once I did I found it easy to use.
Valerie
Hospital & Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Game changer!
It’s easy to use, all employees in one portal. It can be customised to suit the requirements of the company. Blank templates are also available for ease of use
CONSNothing to note this far. So far so good.
Rebecca
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Professionalised our online HR
Leave requests easy to use - calendar view is useful for the team to understand who else is off and when - easier to manage clashes
CONSNo cons - lots of functions we've not tapped into yet!
Trudie
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Straightforward solution from recruitment through whole employee lifecycle
Excellent experience.
PROSWe were looking for a solution which had an Application Tracking System for recruitment, and worked as a database for our people and supported their HR needs throughout the employee lifecycle. Plus we wanted a good suite of APIs and documentation to allow us to integrate with other systems. HR Partner has given us all of this and we haven't regretted the choice.
CONSIt doesn't have some of the bells and whistles of more expensive HR software, but HR Partner do listen to the customers and add things to their roadmap. We have multiple shift workers on different working patterns, which is complicated for HR Partner's holiday booking. I'd like that to change, but appreciate that most organisations have simpler holiday booking needs.
Vaidevi
Verified reviewer
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Comprehensive HRMS Portal
HR Partner is an excellent HRMS system with all the necessary tools for managing employee databases, streamlining the hiring process, and onboarding employees. It offers a comprehensive suite of features, from expense claims to leave management. There is no doubt that HR Partner is an invaluable tool for any organization.
PROSThe importance of having a good HR tool for running a company cannot be overstated, which is why HR Partner was the perfect choice for us.HR Partner's user interface and organization are of the highest quality. Additionally , it is great to have the ability to electronically sign documents in the portal, as well as store records of documents and files.
CONSNothing too special, except maybe an online chat feature to get in touch with their customer service team could be improved.
Vendor Response
Hey there Vaidevi! Thank you so much for the lovely review! It certainly sounds like you're really making the most of HR Partner, using many modules to ensure you reap the benefits! I'm sorry to hear that you'd like a better way of reaching our Customer Success Team. Please reach out to us with any suggestions on support@hrpartner.io because we truly pride ourselves on the level of support we provide. We look forward to hearing from you! Best, Cara
Replied January 2023
Kevin
Verified reviewer
Hospital & Health Care, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best HR software, from recruiting to onboarding to managing
Our on boarding process, PTO management, and employee census info were archaic and clumsy at best. HR partner has solved this for us. And we find ourselves using it more and more with its robust features.
PROSWhat I like most about HR partner is its ease of set up. Everything links together and is intuitive. For example, when you add your employees and choose who their supervisor is, it automatically creates an available organizational chart.
CONSThe software integrates with some payroll providers but not ours unfortunately.
Vendor Response
Hey Kevin, How great to hear that our platform has been problem solving for you! I love that you find the system easy to use and intuitive too. Our developers put a lot of thought into making the system consistent in all areas to ensure that this is the case. We're always looking to broaden the list of payroll providers we integrate with. Make sure you've told a member of the team who your provider is so that they're in the mix! Best, Cara
Replied January 2023
Toni
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
HR Management Platform
Implementing HR Partner has been an easy process. This platform is ideal for small-large organsiation's. It is there to support HR in the employment lifecycle from recruitment to exiting.
PROSHR Partner has helped Injury Matters streamline many of our processes and allowed us to keep all our HR records on one platform. It's extremely user friendly, and team members can access and update their information at any time, anywhere. It has significantly reduced administration time. The help desk was helpful not only in launching the platform in our organisation but also in the continued ongoing support.
CONSThe only con I would have is not having the option to have customisation done to suit our organisation's needs but so far have managed to put workarounds in place for these.
Alberto
Verified reviewer
E-Learning, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
HR Partner is the only HR Managment Tool You Need
Overall it is must-have for any organization big or small. It is super easy to onboard and use and I highly recommend. It provides a simple yet customizable platform for you to leverage to provide a strong and professional HR presence.
PROSI love the ease of use and user experience that HR Partner provides. It provides an awesome platform to improve your team's/organization's professional look to your internal team. It also allows for easy to use document signing and team member self-service that is extremely flexible. All our team's information is there in one single pane of glass.
CONSHR Partner says there is an integration with Indeed to track application and their statuses but we have had zero luck with that integration. The software does provide applicant tracking within the HR platform and it works well but it would be great to have that integration they advertise.
Vendor Response
Hi Alberto - thanks a lot for submitting this review. It's great that you're getting benefits from the self-service functions (and looking more professional for your team!). Our integration with Indeed does work, so please get in touch with us if you're still having trouble with this. Thanks, Fiona
Replied August 2020
Jimmy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2020
Decent HR Manager
it's good enough for the basics and for the price that I paid on App Sumo.
PROSI like that it's cloud based, mostly user friendly and user intuitive, so setup is easy, instructions are good enough
CONSit's not a full HR app, we still have to use Microsoft excel to track some things and then print it out and scan into HR partner, this is mainly for performance bonus tracking. Wish there was a way to have a bonus tracking function on the app. Maybe some type of excel function would be awesome
Reason for choosing HR Partner
price on AppSumo was an awesome deal.
Reasons for switching to HR Partner
Wanted one centralized HR platform
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Transformed our HR admin
The customer service. It really is 24/7 as they have people in every time zone (note - people, not bots!) But mostly it is very straightforward and easy to use
CONSFor advertising new jobs, editing the job template is a little challenging at the start until you learn to paste it all in with no formatting
Daryl Anne
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
User-friendly system for both admins and employees
The system is easy to use - from setting up to deployment. It has a complete and comprehensive Support Page that addresses most questions and also a very responsive support team.
CONSNone that I can think of as of writing this review.
Andrea
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
HR Partner
Integration was easy, and excellent customer service.
CONSThere are features that we have not used, but will in time.
Jim
Internet, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2017
HR Partner Review
Really well put together SAS package. I have used many and have to say this one really is easy to use and has all the features I need. It can grow with my team and it is flexible enough to cover any changes or updates in my organization. Your team's responsiveness and feature additions have made this a go-to app for my HR needs. Thank you!
PROSEasy to use and very fluid.
CONSI have trouble with the main part of the software (but know how to work around it)... that being the leave balances. What shows up on my employee's page is called a "leave balance" but it is not a balance, it is what is allocated to them. Example, Employee#1 has 10 days allocated to them, and have taken 5 days off from that 10-day allocation. That employee's balance should be 5 days, but the software still shows 10 days. I think it would be helpful for the employee to see their yearly allocation and balance of days remaining. [additional note, most employees will make the allocated days available year to year so being able to reset it per year would be great -and- if an employer needed to make it so it was from hire date to hire date that would be helpful too.
Helen
Hospital & Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Packed full of features - a very powerful HR Partner
HR Partner is a one stop shop for all HR needs - it's probably way more powerful than our 30 employee organisation needs, but it is giving us a huge step up in how we manage our employees. It's a great communication tool and keep all the relevant information in one place.
PROSLove that HR Partner caters for everything from leave requests and time sheets to annual reviews and on boarding. Am still finding out how to use all the extra features!
CONSI haven't found anything I don't like yet. I have given some feedback to the developers already and they were so appreciative and responsive. Some things were already included - I just hadn't found them yet or they used different terminology to that which I am used to.
Reason for choosing HR Partner
HR Partner has everything that we need in place already - loads of features & functionality and easy to use. It is more powerful than we will require at this stage and it will take us a while to come up to speed, but longer term, this will assist in all our HR management activities.
Safeena
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Reality Enterprise T/A CEX review
As I am a new starter, so far my experience has been excellent.
PROSThe product is easy to use and understand. The support you received is excellent and if there is something they are not to sure about they will get back to you.
CONSThe system doesn't have the ability to work our accrual of hourly staff via the timecards. This is a huge asset as when it comes to those staff who work over their contracted hours it gives you a snap shot of how many holidays they have. More reporting features ie reports that can show if someone's training is due.
Reason for choosing HR Partner
Cost and ease of use
David
Retail, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great for startups and growing business
Works well, easy to use, strong support.
PROSFully featured from recruitment, onboarding, perfomance management and exit.
CONSI don't have anything that I dislike about HR Partner.
Jeel
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Perfect tool for managing employee data
The tool eases the onboarding process of the employees by creating a list of tasks. Quite easy. Also, stores the necesarry info of the employees and helps in maintaining team calendar. It is useful for leaves management, imp days reminder, etc. Amazing!
CONSThe web app does not have any built-in notification systems.
Vendor Response
Hey Jeel! Thank you very much for taking the time to write a review for us. We're so pleased to hear that our platform has eased your onboarding process among other things! We're keen to understand more about the built in notifications you'd like to see, as there are a number of notifications built into the system already. Perhaps this is something our Customer Success Team can help you with. Please feel free to send over some more information to support@hrpartner.io and we'll see what we can do for you! Best, Cara
Replied January 2023
Anonymous
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
One stop shop for your HR needs
It is made for all companies size right from 5 to 5000+ companies and it scales well. One can keep track of applicants, employees, time sheets, expenses, leaves etc for employees in an effortless manner.
CONSThey can work more on their UI/UX. The pace of introduction of new features can be increased a bit.