All LiveHire Reviews
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Jon
Mining & Metals, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Intuitive & Proactive ATS+CRM really delivers genuine results - more so than any other ATS I've used
We are starting to see strong benefits in reducing our time to fill roles, with better quality talent, at reduced costs. We're also finding the talent are highly engaged within the platform and our hiring managers love the custom configured visibility of where things are up to for their vacancies.
PROSIt's simple to use, the UI UX is incredible, and it does more than just a traditional reactive recruitment system. You can honestly start hiring more proactively via a curated talent community of people that are wanting to work for your business. Easy communication via unique 2way SMS where candidate responses land within the candidate profile - making engaging with talent so much easier. Inviting candidates to job opportunities via talent pools is so easy, it's reducing our reliance on Agencies and Job Boards.
CONSThe only negative part to mention is that some adhoc features are still in development. But that hasn't stopped us in any way - it's more the nice to have features like automated interview scheduling - but it's in the pipeline and what I have found is that the product roadmap is delivered on - and the feature rollouts are exceptional and done fortnightly.
Reasons for switching to LiveHire
LiveHire is a more modern cloud based talent community & engagement platform that will over time, deliver a genuine ROI for the business.
Rahim
Mining & Metals, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
LiveHire Review - Hitachi Construction Machinery
Overall, my experience with LiveHire has been very good. They have a very well thought recruitment system in place and an excellent platform for talent pooling candidates and connecting with them.
PROSThis system is very easy to use and provides an excellent snapshot of a candidates profile, the other thing I like about this system is the ease how we can communicate with candidates via text and email, however the best feature of this system is the ability to match candidates to the job before we post the job, this feature has saved us time and money in finding the right candidate.
CONSI think the area where this system can improve is by providing the ability to produce reports on demand. There is a useful dashboard, however, sometimes our department do need some ad-hoc reports which we cannot produce via the system.
Reasons for switching to LiveHire
Previous system was not meeting our expectation.
Frances
Human Resources, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2022
Easy to use
Overall easy to use. Also like the analytics feature.
CONSSometimes has some technical hiccups, take a while to load.
Andy
Oil & Energy, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Ease of setup, responsive and agile support team
Excellent. Great product, easy to use and we're supported by a bunch of heroes for whom no task is too much.
PROSTalent Pooling, Live Market searching, Communications capability within the system.
CONSinability to edit a candidates profile, but i understand the reason for the approach.
Reasons for switching to LiveHire
it was antiquated and not particularly fit for purpose.
Laura
Banking, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
A game changer for our organisation
LiveHire has completely changed the candidate experience for our organisation, and has allowed me time to step back and ensure we're hitting strategic targets etc, without ever faulting on the CX. I couldn't recommend it highly enough.
PROSLiveHire is incredibly intuitive, meaning that the change management I have needed to go through to introduce the software to our organisation has been minimal. It is easy to follow and keeps the candidate experience front of mind at all times, meaning I can rest easy knowing I can't miss anything.
CONSHard to say - everything has been incredibly positive so far. Perhaps the spreadsheet used during implementation wasn't entirely clear, however the support is A1 so I've never had an issue.
Reason for choosing LiveHire
Met everything we needed - more simple, cost effective and treats our candidates as humans
Sophie
Marketing and Advertising, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Making hiring more fun!
Fantastic! Of all the ATS systems used over the years, LiveHire balances the user experience with strong functionality and a humanistic approach to hiring. Highly recommend!
PROSLiveHire helps to bridge the gap between technology and human connection in what can be a rather impersonal experience when job seeking. The functionality to bulk msg candidates, create simple msg templates, update at speed and communicate 1:1 with talent is exceptional. The ease of integration with other innovative tech such as Xref & Enboarder has been a huge win for the TA team, reducing the steps involved & time to complete the hiring process. The LiveHire support team are always on-hand to resolve platform issues, bugs, updates in an impressive turnaround time. LiveHire work with their customer base when considering new features, updates & builds that help to enhance the experience for both the end user & candidate alike.
CONSOnly a minor con; losing draft msg when flicking between tabs & screens can be frustrating. More reporting options would be handy should business want to dig into specifics.
Reasons for switching to LiveHire
Enhance the candidate experience & centralise the TA function
Vendor Response
Hi Sophie, Thanks for your fantastic review. As of today we now preserve your draft messages when you flick between tabs on the candidate profile or even if you close the profile and come back to it. Enhancing our reporting and analytics options also remains a top priority so stay tuned for further improvements in this space coming soon. - LiveHire Team
Replied January 2021
Catherine
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2020
Great recruitment platform
We moved from a completely manual recruitment process to using the Live Hire software, so this has revolutionised our processes. We now have analytics, a positive candidate experience, and a proactive talent pool. Life changing.
PROSVery logical and easy to follow recruitment process. Excellent templates for job adverts and candidate messages. Super easy to post job ads and screen candidates. Just an intuitive software package.
CONSDisappointing that we cannot create our own application question templates, like the job ad templates. We have to ask the Live Hire team to create them on our behalf, but I think this should be a user function. Also, our project manager for the implementation was very inexperienced which made a frustrating implementation process. However I've been impressed with all other contacts within the Live Hire team.
Reason for choosing LiveHire
Price. Functionality.
Vendor Response
Hi Catherine, Thanks for your great review of LiveHire. Regarding self Service Application Templates this is something we plan to provide in the future, in the meantime our dedicated Client Success team will continue to create any templates you need along with tips on how to deliver the best application experience. We receive fantastic feedback from candidates about the application experience with a >9/10 satisfaction rating/score, feel free to reach out to us for your latest survey results from candidates. Thanks The LiveHire Team
Replied August 2021
Harshith
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
LH review
Its good. Initially it was hard to understand or explore it. Now it has become useful and easy to use.
PROS- Advanced options like rating candidates based on their experience and skills which help in filtering out candidates. - Separate preview option to view Job Descriptions in new Tab. - Records each and every change that has been made to candidates profile in the Activity section. - More number of characters. - Able to create and select any of the Templates available while sending SMS or emails to the candidates.
CONS- No automatic parsing of resumes. - If the candidate doesnt claim his profile there will be no option to send SMS. - After claiming profile there is no edit option to make any changes. - If the candidates email address is unknown, we are not able to invite them to Talent community. - Not User friendly as compared to BullHorn.
Vendor Response
Hi Harshith, Thank you for your great review. We have introduced an Intternal Info section on LiveHire as an opt in feature that allows you to add structured data onto candidates after they claim their profile. Also regarding enabling SMS for candidates who haven't claimed their profile this is country legislation dependent however we are closely monitoring changes to legislation in the US and Canada with the aim to increase SMS Opt in where possible so it is easier to communicate with candidates about job opportunities. We also continuously improve the usability of our platform and have made a large number of improvements since your review. Our aim is to make LiveHire the most intuitive recruitment platform with the best experience for recruiters and candidates. Thanks LiveHire Team
Replied August 2021
Fiona
Consumer Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great Recruitment Platform
Excellent. The customer service is exceptional and they always go above and beyond to try and accommodate our needs. Overall, it's a very easy to use platform that engages candidates well and helps build out talent pools to work more strategically and efficiently.
PROSWhat we liked the most about Livehire was the ease of use for both recruiters and hiring managers. Most of all though it enables a brilliant candidate experience and enables fast and easy communication between recruiters and candidates. We get a lot of positive feedback from candidates who really enjoy the interaction with us via Livehire.
CONSThe reporting and analytics still has some way to go. It's not easy or straightforward to pull a report or to customise for different needs within the recruitment team.
Samuel
Verified reviewer
Construction, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Daily Use of LiveHire
The software is really easy to use. From the UI down to sorting and communication , LiveHire is really user friendly. In particular I like the talent pool function and messaging. It is super easy to send comms out to candidates via email and SMS.
CONSThere is limited functionality between LiveHire and outlook. It would be great if i can invite candidates to an interview from LiveHire which will then directly populate into my outlook.
Sarah
Human Resources, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Extremely satisfied
[SENSITIVE CONTENT HIDDEN] has been outstanding, from the start she was so engaging, supportive and understanding through the transition, she listened to my concerns and worked with me from the start to finish. She is very responsive and nothing is too much, [SENSITIVE CONTENT HIDDEN] is extremely personable and easy to get along with I will miss working with her.
PROSEasy to use and learn, modern looking site, positive feedback from our managers as well.
CONSThere a very minor things that weren't available compared to other programs I have used but these aren't crucial and most of the time LiveHire were working on upgrading those features and functions
Reason for choosing LiveHire
I wasn't involved in the decision making process
Reasons for switching to LiveHire
Company decision
Jasio
Information Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2020
Easiest ATS I've used to date
Very happy, would recommend to people for sure.
PROSWorking through multiple roles at one time and across volume LiveHire is very capable of handling the challenge. Collaboration is easy as well with hiring managers being able to view and rate candidate profiles. The ability to integrate with our other pieces of HR tech is also a very impressive offering from LiveHire
CONSSome small things like loosing a message you started to type to a candidate then had to flick to another tab, the message dissapears. Also might be good to get better integration to SEEK as hyperlinks don't seem to flow through.
Vendor Response
Hi Jasio, Thanks for your great review of LiveHire. We have great news for you as of today we now preserve your draft messages when you flick between tabs. Regarding supporting hyperlinks in Seek job postings unfortunately Seek Terms do not currently allow posting of hyperlinks into job ads: https://talent.seek.com.au/support/termsconditions. Thanks again - LiveHire Team
Replied January 2021
Sandra
Aviation & Aerospace, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
This is a cat
Livehire was an easy sell... software tends to fall into one of two categories, the application is either a dog or a cat. Irrespective of pedigree, dogs require an awful lot of work whereas a cat simply gets on with the business of being a cat. Livehire is a cat and with a little bit of feeding, it just purrs away.
PROSUser interface and user experience is great, does what it says it does, easy to implement.
CONSNothing. The problem with many applications developers is that they over develop their product to the point that it ceases to be easy to use/implement and is so feature rich that it is hard to figure out where to even start. I like the simplicity and single focus of Livehire.
Reasons for switching to LiveHire
Functionality and candidate centricity of LiveHire
Courtney
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Highly Recommend LiveHire
I love Livehire because it makes organizing your candidate database a breeze!
PROSLiveHire is highly customizable and very user friendly. It pools candidates together in ways I have never seen before and has an ever-learning AI that suggests quality candidates to me. It also has a beautiful and modern interface. Moreover, the SMS feature adds a contemporary touch to older recruiting practices which is appreciated by both the user and contractor!
CONSOne of LiveHire's pros is also its con - it has too many features. LiveHire can do a lot, and in a lot of different ways. It can be easy to get lost in its many functionalities
Andrina
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
User friendly Live hire
The ease of use it’s a very simple system to train as well
CONSThe search function still feels quite clunky in talent search live database
Arva
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Livehire review
Great
PROSTalent Pooling, ease of searching, access to the community database
CONSWe are unable to edit application questions on our own - Have to make changes in spreadsheet and contact customer service every timeUnable to pull out detailed report on our own - have to request IT team in Livehire for same
Rashmi
Staffing and Recruiting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2020
Recruiter -Candidate Bridge
Easy to use, less time consuming, very clear in-terms of details. increasing bond between candidate - Company, Candidate -Recruiter is the best part,
PROSBridging features of LiveHire between Candidate and Recruiters are best in my view. which gives the candidate a hope that the call from recruiter is not a spam .. also which strengthens the bond between company and candidate.
CONSExploring .. I feel Analytics part must be more clear in-terms of daily activities
Vendor Response
Hi Rashmi, Thanks for your great review. Since you submitted your review we have launched improvements to the LiveHire Analytics Activity dashboards and also an opt in Candidate Pipeline Velocity management solution that enables you to see quick summaries of outstanding daily activities and those you or your team have performed. If you have any further suggestions for improvement feel free to reach out. Thanks, LiveHire Team
Replied August 2021
Sofia
Telecommunications, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Very satisfied
Great
PROSOverall great tool. Friendly. Easy to use
CONSWould be great to be able to filter by locations for talent pooled candidates. Integration with other systems does not work sometimes but is easily fixed
Sally
Retail, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Recruitment
Easy to use
PROSVery user friendly and easy to use good product.
CONSNone very easy to use to use this software
Brian
Non-Profit Organization Management, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2020
Good product, still learning how to best use it
Good product, relatively easy to implement and see the benefits.
PROSSimple online set up, pretty easy to navigate and see where candidates are up to. Not sure yet about stronger search and skill set capabilities
CONSLayout could still be simplified for ease of use and tracking applicant status.
Vendor Response
Hi Brian, thanks for your great review. We've made some updates to make tracking applicatant statuses much easier from both the Job List and the Job Candidate/Applicant list with new filter options and UI improvements. Further improvements to the Job List are in the process of being rolled out over the next few weeks, stay tuned. Thanks The LiveHire Team
Replied August 2021