All Matter Reviews

1-25 of 195 Reviews

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Spencer

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Small Wins

User Profile

Anurag

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Didn’t know I needed this until I tried

PROS

Love the thoughtful prompts and focus areas on a vast yet really detailed list of skills. Having these at the finger tips of our team members makes it very easy for anyone and everyone to give and seek feedback.

CONS

Nothing in particular, they are just getting started and would love to see them keep up the pace they are on.

Vendor Response

We always appreciate a success story, Anurag! Happy to hear Matter has been a success with your team.

Replied August 2021

Wilmar

Alternative Medicine, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Best integration

PROS

How smooth and streamlined it was. Every task is done so smoothly

CONS

None. Everything as i said before is smooth and seemless

David

Entertainment, 10,000+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

FUNCTIONALITY

2

Reviewed August 2021

Great product, poor integration into my routine

PROS

- Feedback outside of traditional performance reviews is important

CONS

- Matter's features do not entice me to return back to the product after feedback is given. It's easy to forget about it - Difficult to get my colleagues onboarded in mass

Vendor Response

Thank you for your feedback, David. We recently launched Matter for Teams along with our Slack integration in July. This should make feedback giving more sticky. We encourage you to give Matter another spin with your team!

Replied September 2021

JESSICA

Insurance, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2024

JESSICA MACIEL

It has been great i love that you are able to say nice things about another person and them being recognized by peers

PROS

I loved the recognition that you receive and others are able to also see the comments as well as our bosses. Sometimes things are left unrecognized so its nice to have someone put your good deeds

CONS

I actually dont have anything i do not like.

Amanda

Non-Profit Organization Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

This Matters

I utilize Matter weekly by sending encouragement and good jobs.

PROS

The ability to show good teamwork or work in general to others in the company.

CONS

Not enough coins to give out each week to those being recognized.

Ishit

Environmental Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2024

Great product, greater impact

PROS

Matter is such a small tool solving such a foundational problem about recognition, and gratitude at work. It's great to receive a feedback and give a feedback in a fun, engaging and wholesome way.

CONS

I think the card design can be improved. Sometimes, it's not about great job or welcome but just about emotional support. There's no category as such,

Rain Steban

Logistics and Supply Chain, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

I matter, all of u matter

PROS

what i like the mosta about matter is the facility to use it

CONS

that it is not as famous as it should be

Federico

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent app

PROS

Is easy to use and you can find everything quickly

CONS

I don't really think it does have a cons

Sarai

Insurance, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Employee recognition

It has helped our team increase teamwork and we now enjoy recognizing the effort our teammates does

PROS

Matter has been instrumental in helping us recognize the hard work and dedication of our exceptional team members. The ability to easily acknowledge and celebrate each other's successes not only fosters a culture of appreciation but also strengthens our sense of teamwork.

CONS

We would like to add more templates and designs to the kudos

Paul

Financial Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Peer - Peer Recognition

PROS

This tool is very god for giving out peer to peer recognition, and also reminding you weekly to give recognition to those who deserve it.

CONS

Not too sure, there are a lot of features that we don't use.

Dominik

Design, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Best Feedback Tool For Collaborative Companies

So far really great! There are a few minor issues, that would be nice to haves in the near future, like being able to change colours or sublines of the skills, once you already got feedback on them and the managerial access to all profiles in our space.

PROS

- The Usability of the overall software - The visuals, that immerse you into the world of feedback - The possibilities to request feedback, perfectly taylored to everyone's needs - The possibility to send Kudos - The Slack integration is working really nice - The overview of the progress over time

CONS

Since I'm managing the feedbacks and a lot of people don't really move as fast as needed with managing their own feedbacks, I'm really missing a management possibility to get access to their feedback pages without them having me to send the magic sing-in link all the time

Reason for choosing Matter

Free, had everything we needed, looked and felt better!

Vendor Response

Thank you for the happy review, Dominik. I'll be sure to pass along your positive remarks to your design team!

Replied August 2021

Robert

Professional Training & Coaching, 1 employee

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Really loving the main concept of Matter. More orgs should use it!

PROS

I absolutely love the social element to being able to review others (and request reviews from trusted peers/colleagues). I think that the service itself can really help with identifying where team member skillsets are in terms of developmental stage all the way through to advanced. I've received reviews from colleagues and peers and learned a lot about the steps I could take to level up in my career.

CONS

I think it is beautifully designed; no real cons other than just anticipating a bit more in terms of Matter's offerings but I say that knowing that they still bring a lot of value to me and my peers.

Vendor Response

So happy to hear Matter is helping you level up your career, Robert! We have a jam-packed roadmap ahead to make Matter even more sticky for teams to build a happier and strong culture. Be on the lookout!

Replied September 2021

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2021

Matter Review

It's a nicely intuitive tool but just isn't game changing enough yet to be worked into our OKRs in the company. If you could set it to trigger celebrations when an individual or a department hit an objective that would be amazing.

PROS

Easy to use and clearly displays the feedback. The designs of the templates are nice and it's quick and relatively hassle free to get setup.

CONS

There's only two options to provide feedback, so it only makes it possible to use in some scenarios. The feedback isn't customisable so it ends up being fatiguing seeing the same feedback templates over and over. It's also not customisable with brand. You can't screenshot what a specific person has done, if it's a development task you're praising, for example.

Vendor Response

Glad to hear that Matter is easy and fun to use. I'll be sure to share your input to our product and design team!

Replied September 2021

Anonymous

10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2019

Amazing for 360 Degree Feedback

By far the most pleasant 360 feedback product ever created.

PROS

Matter puts the individual in control of their 360 feedback.

CONS

Would love live chat for questions, support, submitting feature requests. Would also love an enterprise plan.

Vendor Response

Thank you for being one of our most loyal fans since day one! We just launched Matter for Teams last month. This new plan will give you access to a new Slack integration, weekly feedback Rituals, and more ways to build a happier remote culture. I'd love to get the opportunity to walk you through for Matter for Teams. Just drop me an email: tai(at)matterapp.com

Replied August 2021

Genevieve

Marketing and Advertising, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

FUNCTIONALITY

3

Reviewed March 2024

Great Recognition Tool

PROS

Matter makes cross team recognition easy and fun, especially since most of our team are remote workers.

CONS

The cost. For the feature we use it for (recognition only) it's a bit expensive

Austin

Retail, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2024

Matter Matters

PROS

Employees really do feel special when they receive a shoutout for their hard work.

CONS

I hear that the cost is a bit overpriced for the services provided.

Dandan

Financial Services, 10,000+ employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Nice software to provide 360 feedback

PROS

This is a great tool to make the team more cohesive. It has kudos feature and provide 3-9 templates to choose from. Also the feedback ritual feature allow us to have a good habit of providing and receiving feedback. Feedback is very important on personal career growth. The interface is very delighted as well

CONS

Not so. far so far, but thinking anonymity would be good since sometimes constructive feedback is hard to provide

Vendor Response

Glad to hear Feedback Friday is making recognition and feedback giving a habit for your team, Dandan.

Replied August 2021

Anonymous

10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

A one stop shop for team experience management

PROS

There are a bunch of things but the best I guess would be the reporting and analytics. There is no manual intervention needed. Once a pulse is completed it gives a holistic view of the performance which is great

CONS

The fact that it could take some time to getting used to the product is a challenge but the dedicated team is responsive and helpful

Vendor Response

Thank you for trying Matter with your team! We hope over time, your team will become more familiar with exchanging feedback on Matter.

Replied September 2021

Santiago

Import and Export, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2024

Great App to share with your partners and workmates

It is very good for me and for my team work

PROS

I like how I can share my feedbacks with my workmates and how easy it is to use

CONS

Sometimes is difficult to access to the website I would like and specific button to go directly

Jerica

Outsourcing/Offshoring, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Matter makes you feel you matter.

PROS

Employee recognition motivates employees to do better. And Matter brings the best kind of recognition.

CONS

The notifications are quite a lot and it would be more awesome if this could be lessened.

Janet

Philanthropy, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2021

Kudos!

PROS

Being able to categorize kudos for coworkers, and having a safe space for compliments that can be recognized across the team! -- the ability to integrate onto Slack is also very accessible.

CONS

Any features to specifically ping team managers for kudos, or giving short templates so they're a bit easier to write!

Vendor Response

Happy to hear Kudos is helping facilitate "a safe space for compliments" and "recognition" within your team, Janet!

Replied August 2021

Natalie

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great Recognition Program

Nice convenient way to reach out to coworkers on a daily.

PROS

Nice way to reach out daily to tell people they are doing a great job.

CONS

No cons that I have come across as of yet.

Simon

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

Remote work needs recognition

Very positive and worth while.

PROS

Being able to so beautifully recognise the contribution of your team is really important. Especially in a remote environment.

CONS

The only con is that it cant do more. If we could get that it would be great

Vendor Response

Thank you for the praise, Simon! Our design team has worked very hard to ensure Matter is a simple experience to make feedback productive and positive.

Replied September 2021

Juan

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Cargomatic review

PROS

The reward program is the most useful thing

CONS

That in my country there's not multiple stores to redeem the bonuses

Showing 1 - 25 of 195 Reviews