All mJobTime Reviews
1-24 of 24 Reviews
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Lou
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Excellent product with an even better team behind it.
Reduction in administrative time performing the payroll run.
PROSTheir support for the product is very good. I like the ease of use of the product and the features it gives the administrator to use for sorting and reviewing time cards.
James
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Timekeeping Savior
mJobtime is amazing compared to our previous ADP timekeeping system.
PROSIts flexibility to customize to exactly what we needed for our business.
CONSThere is not much that I do not like about mjobtime.
Reason for choosing mJobTime
mJobtime's customization abilities.
Reasons for switching to mJobTime
ADP could not accommodate the various unique timekeeping requirements our industry requires, costs too much, and customer service was poor to say the least and implementation was a nightmare.
Vendor Response
5 stars reviews are great and we thank you very much for that. What we really take pride in is your comment, "flexibility to customize to exactly what we needed". Thank you again, we are proud to be a part of your daily business operations.
Replied August 2021
Gabrielle
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed July 2023
mJobTime Review
Our experience with mJobTime was marked by frequent glitches, cumbersome training processes, and an overall lack of ease of use. These factors significantly hindered our ability to efficiently manage and process payroll. As a result, we believe there is a need for improvements in both the software's technical stability and its user interface to enhance its usability and reliability for businesses like ours.
PROSThe dashboard for office/admin was useful for reviewing time.
CONSDuring our experience with mJobTime, we encountered frequent glitches that significantly impacted the efficiency of our field employees. Regrettably, many of our team members were unable to use the program due to these technical issues, leading to an increased reliance on manual data entry by our office staff. This situation became increasingly burdensome, with the office spending a considerable amount of time on entering and correcting time records due to the unavailability of the online software on mobile devices.Moreover, we found that the overall setup and access to the system were not very intuitive for both our field and office employees. Substantial effort and time were required to adequately train our staff on how to effectively utilize the various functions offered by mJobTime. Despite the presence of multiple functions and reports, the lack of user-friendliness and the persistent errors and inconsistencies in the online functionality turned the payroll processing into a weekly ordeal.
Beverly
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
mJobTime Does the Job
From the very first day of installing mJobTime, their support team and the [SENSITIVE CONTENT] has walked us through the set up and implementation. They service is outstanding, their response time is superlative. Ali'i Builders accounting and payroll office has been efficient and accurate in the processing of payroll, insurance and union reporting and time off tracking (PTO) for each individual employee. The accessibility and time entering is also very user friendly for the Foremen, Project Team and the back office administration.
PROSThe feature that has attracted our company to mJobTime was the integration of time recording and cost coding into our Sage 100 accounting system. This has efficiently and accurately worked with our payroll and human resource system. We are able to provide detailed reports in employee and equipment time management.
CONSSome reports has to be customized and there is a cost for this.
Reason for choosing mJobTime
Procore wasn't able to integrate into our Sage 100 accounting system. The Procore system was not user friendly to our Foremen who had to enter the employee and equipment time in accordance with our cost code system.
Vendor Response
Thank you for the 5 Start Review. We work hard on the integrations and are happy to provide the Sage 100 integration along with the other ERP integrations mJobTime supports. We are pleased to be an integral part of the daily reporting process at Ali'i Buliders
Replied August 2021
Amy
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
mJobTime is easy and efficient
My overall experience with mJobTime has been awesome. There have been bumps in the road, which are to be expected. Their customer support team is always quick to respond to any issues encountered, so that's the good news.
PROSWhat I like the most is the ease of use. Everything is very self-explanatory on how to use and it seems that most mistakes made are easily fixed. It has made my payroll processing much easier.
CONSWe did have a bit of a hard time getting the communication between our accounting software and mJobTime correct, but once it was set up it's been fine. We don't use mJobTime to it's full capability (just our choice) so I really can't comment on anything other than what we use.
Reasons for switching to mJobTime
The other program was awful, mostly on the project management side.
Jason
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
mJobTime is a Good Product and Easy to Use
The product has been easy to use and it imports well to Sage 300. Customer support is pretty good. I don't really like their support ticket system but we have managed to make it work.
PROSThe program is very easy for the guys in the field to use. The Desktop version for the admins to use in the office is also very easy to use. The Support Team is easy to deal with when ever we have issue as well.
CONSWe have not had really any cons to this program, some times we have connection or offline situations. But you would probably have these with any program.
Reason for choosing mJobTime
For the price and the fact that we could import to Sage 300. The set up was relatively easy. Base on the products that we looked at when picking mJobtime was the most user friendly for our guys in the field.
Vendor Response
Thank you for the terrific review. Your comment about mJobTime being "easy to use" is a win for our developers. They work hard to listen to our customers to produce a best in class solution that is easily adopted by the user community.
Replied August 2021
Robin
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Ease of Use
Overall experience from sales, implementation and use have been very successful.
PROSThe ability to use either an individual mobile application for those employee's that work independently and also the ability to have a biometric at a specific location where there are several employee's working is a very important factor for us.
CONSRemote syncing capabilities have given us a problem in the past. Customer service / Technical support always helped resolve the issues quickly.
Vendor Response
Thank you, Robin, for the review. You nailed one of the overall concepts we strive for and that is "Ease of Use". Please let us know how we can help with the remote syncing problems experienced by some of your team. As you mentioned in your review, "Technical support always helped resolve the issues quickly".
Replied August 2021
Arlene
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
GPS enabled time tracking
I've always found mJobTime very responsive to my feedback. Not everything I want necessarily gets implemented; although a number of options have been incorporated
PROSI love the fact that we have access to real time, GPS enabled clock in & out data, with employee pictures.
CONSThere are some things on the timekeeper/administrator side that are not as intuitive as I would like. There are a few set-up limitations that I wish had more functionality.
Reason for choosing mJobTime
The ease of the synchronization of data with Sage 100 Construction, and the fact that it met all of our other needs (GPS enabled clock in/out with pictures)
Reasons for switching to mJobTime
We were looking specifically for a project that would work with Sage 100 Construction
Vendor Response
We are happy that mJobTime "met all of our other needs". We have worked hard to make mJobTime highly configurable since many of our customers have unique requirements.
Replied August 2021
Annie
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2021
MJobTime Review
Overall we have been happy with MJobTime. Customer service is usually fast and helpful in most cases.
PROSSoftware is easy to navigate, make changes, adjustments when necessary
CONSDoes not always process breaks / OT properly. Employees have issues clocking in / out on a regular basis.
Reason for choosing mJobTime
The product fit our needs, local, friendly service, cost efficient
Vendor Response
Thank you for the great review. We are pleased that mJobTime is able to fit your needs and be cost efficient. We also like that you noticed our friendly service. Taking a positive attitude and being friendly is more fun than the alternative. Reminds me of the lyrics of an Old Dominion song, "Life is Short Make it Sweet".
Replied August 2021
Beth
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Works Well but could use some improvements
Customer service. Ease in use. Flexibility.
CONSDoesn't have a function like we need to track equipment. Sometimes the reports don't seem to work. Some of it's usage seems a bit outdated.
Reason for choosing mJobTime
Unsure. I would assume for the price and the customer service.
Vendor Response
Thank you for the great review. We always welcome suggestions from our customers on how we can improve mJobTime. We welcome your input on additional methods to track equipment and if a report is not working we can certainly help fix that.
Replied August 2021
Brianna
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2021
Good Thought but Needs Work
The product is promising but getting it implemented has been a nightmare. The staff doesn't help you set anything up, they will show you how it's done but not help you through getting everyone in the system and the settings established the way you want them. Training is completely backwards as they train you on the most complicated aspects and move toward basic user function. They've also had a really hard time getting everything connected onto our server and with our accounting program. The staff is really nice but everything doesn't seem to be working the way we were promised it would and the program is too complicated for something that should be pretty straight forward.
PROSI really like that you can have employees clock in and out of certain jobs/ tasks so we can bill our customers as to what they are working on without having paper timesheets with all of the detailed information to be manually entered in later. If we can get it to work, I'm also really excited about the automatic feed from mJobTime to our Accounting Software- Vista Viewpoint.
CONSThe terminology for everything is out of date and really confusing. Setting up employees is pretty complicated too as there are a lot of different steps involved to making sure that everyone's permissions, profiles, and rules are set up correctly.
Reason for choosing mJobTime
We were hoping it would connect with our accounting software automatically- Vista Viewpoint. We have been working on it for over 3 months and have yet to see that happen as it was promised to us.
Vendor Response
Thank you Brianna for your honest review. We value this type of feedback and use it to improve our processes surrounding implementation. We will work to turn this around and give you and your company a 5 star experience.
Replied August 2021
Jessi
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
We like mJobtime!
The employees at mJobtime are extremely timely in assisting me when we have problems or errors. They don't talk to you in techy computer language, they use words you can understand
PROSI love that mJobtime is user friendly. There are many ways to adjust the reports and screens to better fit your needs. We have some older employees that don't have a problem using the system and changing tasks throughout the day
CONSThere were certain reports that I was looking for that weren't there...I made a work around
Vendor Response
We are pleased that you have noticed how hard we have been working to make a "user friendly" solution. We will continue to innovate while not losing sight of the "user friendly" nature of mJobTime.
Replied August 2021
Gabrielle
Construction, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2021
MJobTime Review
It has been a solution to our clock in/out and automation of payroll but it could definitely be improved. It works for the time being.
PROSThe time clock feature is most useful. We are able export the data and after some manipulation on our part upload to our accounting software.
CONSThe wifi if not always available for clocking in/out but there is an offline function but sometimes it times-out or does not always have the data to upload.
Reasons for switching to mJobTime
To try and improve our clock in options for our employees and be on a live system rather than having to wait for the system to sync.
Vendor Response
Gabrielle, thank you for the review. We are pleased you have found the time clock feature to be the most useful. Please feel free to contact us if the offline mode is not working consistently for your team.
Replied August 2021
Dana
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2021
Hopeful for More In The Future
The ease of being able to make mass updates, approvals, deletes, and have more than one user in at a time as a level 3 approver.
CONSThat we are not able to complete our timecard online, via mobile app, have a swipe feature for field employees to clock in and out each day and capture their meal breaks for us.
Dena
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Our experience with mJobTime has been a positive experience from Sales through Implementation.
The use of this software has provided us with more accurate and timely hours reporting. In addition, the time it takes to process our weekly payroll was cut in half.
CONSThe only con is one that is typical with implementing any new software. There was some resistance from the field employees initially; however this was overcome by appropriate training.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2018
mJobTime has been a big step in the right direction for us tracking time and production on jobs.
The ability to have several companies and switch from one to the other quickly and easily. We also like the web interface that the field employees use.
CONSWe have had issues when we upgrade versions of the desktop application. We also can't use the offline option in the web application.
Carla
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Great asset
Wonderful product and customer service staff.
PROSHow easy it is to use, My employees were able to get the hang of how to use the product super quick.
CONSOccasionally there were issues with the biometric machine capturing the employees fingerprint but it was a quick and easy fix
Vendor Response
5 stars is what we shoot for every day! Thank you for the review. We especially like that your employees were able to "get the hang of how to use the product super quick".
Replied August 2021
Monique
Construction, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best Timekeeping Software - integrated abilities
Excellent
PROSCustomer Service is the best. Prompt and courteous.
CONSHaven't had a complete training, I'm sure there is more to learn
Vendor Response
Thank you for the 5 star review! We are proud of our customer support and many of our customers feel the same as you. Welcome to the mJobTime family.
Replied August 2021
Jason
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Coburn and Company
Great
PROSEasy to use. Tech support is the most responsive out of all the software I have used.
CONSNo app, web app tends to stack up on the mobile user's phone and end up having multiple pages open which causes small problems.
Stella
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Easy to use
it's easy to use once you learned how, and very accurate.
CONSsometimes there was errors in uploading, it's easily fixed with customer support.
Danielle
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
mJobTime
I would recommend mJobTime.
PROSThe ability to clock in crews and apply the same settings to each person.
CONSAdding employees to different users, etc.
Emily
Construction, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Great software solution
This software helped us get away from paper time sheets that had to be collected each week to run payroll. It has reduced errors and increased productivity of payroll staff.
CONSI wish we used more of what the software is capable of. Making/taking the time to learn and deploy additional functions has been difficult.
Karen
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Satisfied Customer
The ability to input timesheets in on a weekly basis
CONSDoes not have the ability to keep track of PTO hours.
Vendor Response
Karen, thank you for the review. We really appreciate the 5 stars. We will contact you re: keeping track of PTO hours.
Replied August 2021
Chris
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Fuller & Sons Review
That it integrates seamlessly with our accounting software.
CONSThere are so many features, that there is a learning curve to some parts of functionality.
Reasons for switching to mJobTime
It would not sync with the accounting and payroll software
Vendor Response
Thank you for the 4 star review. We are pleased to be a trusted partner in the daily operations at L.A. Fuller and Sons. You are right on when you state, "There are so many features". It is a challenge to pack all of those features into the mJobTime solution and keep the learning curve manageable. We always welcome our customers input.
Replied August 2021