All OneHash CRM Reviews
1-23 of 23 Reviews
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Manmeet Singh
Verified reviewer
Industrial Automation, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
OneHash connects all departments of my business
CRM , Accounts and Dispatch Documentation
PROSOneHash is a unique platform which provides connectivity to all departments of my business . It has helped everyone to stay connected , the workflows are now very smooth and everyone is loving it .
CONSThe implementation takes time , as there are few videos , however there are lot of help files available to do the setup . The customer support team is very interactive and helps you in real time to setup everything
Reasons for switching to OneHash CRM
To costly for a small business , free version is just basic , they charge you separately for CRM , Sales , Service , Marketing modules . Overall very expensive package . OneHash is a one stop software to do all together at one place.
Vendor Response
Hi Manmeet, Thank you for such a wonderful review.
Replied June 2022
Vinayak
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Time to change to OneHash
Exceptionally well, no complaints so far. We get help / support on holidays too.
PROSVery good, fast and easy to use. Having lots of features which we cannot list here (everything). Best for a startup. For the given price AWESOME deal. Pro Full package, no restrictions Highly customizable & scalable Quick, accurate & kind and accurate support team Fast response host server, no lag at all
CONSSelf-implemented but easy to do so Only Chat and Email support (But very quick support)
Reason for choosing OneHash CRM
We wanted to scale to a higher level with more team members, we were looking for a change from Dolibarr to other. We tried OneHash, working very well to our requirements (i.e. Trading, Manufacturing and Service as well) without any restrictions
Vendor Response
Dear Vinayak, thanks for sharing your experience and for leaving such a wonderful review. We are thrilled that you loved our product.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in everyday. So thanks for your kind words and we look forward to seeing you again.
Replied January 2022
Chris
Food Production, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2022
Good for the Money
Overall, I can manage to write up some nice Delivery notes, although I cannot easily make changes to any of the forms. Making changes to any item is frustrating as the changes do not follow to the BOM's. Which means more work. Making any changes are difficult, even as the administrator.
PROSThis is an entery level WMS, it allows access to multiple areas concern for manufacturing purposes as well as inventory management. The training modules are nice to help out with learning the software.
CONSIt is not as easy as some programs for making changes to reports. There are reports that I would like to have such as the ability to review cost of ingredients over time. Second, I would like to have customer profiles for that could have individualized product costs. This would also include time limits for the costs. As of right now that is not something that can be done. Changing an item is difficult, you have to not make the product not default, you are unable to inactivate the product if it is used in another product. Duplicate, make the changes and then it changes the label. Afterwards you need to change all of your product BOM's with the same process. It would be nice to print out the BOM's for each product to give to the employee to write on batch number so that they can be processed accordingly. Why is there a point system? It seems illogical to even have one, as there is no prize to being the one with the most points. Lastly, it seems to have multiple layers of save and submit. Can there be both buttons in which you could save or if everything is done a submit button is there to save and submit?
Reason for choosing OneHash CRM
Onehash had the capability to be more of a manufacturing operational management system.
Hossam
Farming, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
The Most Value for money ERP
very simple user interface and routing between pages is very fast
CONSYou will need a while to understand the system and how it is connected to each other
Reason for choosing OneHash CRM
features and fast routing
Reasons for switching to OneHash CRM
One time fee and it totally offers most of the features in one place
Vendor Response
Hi Hossam, Thank you for your warm words. Thanks, Team OneHash
Replied May 2022
Thomas
Marketing and Advertising, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
A Solid CRM Option
Overall my experience was positive. The platform is fairly easy to use and it looks like it would have been ably to accomplish everything I wanted. Unfortunately, a last-minute decision was made to go with another platform that the rest of the team was familiar with that was slightly cheaper. Don't overlook OneHash, I think you'll be happy with it.
PROSI really like OneHash's feature stack - I was looking for a replacement for a much more expensive CRM platform (you can probably guess the one) and this one was a very high contender. It's sleek and fairly easy to use. Don't overlook this one.
CONSThere's really not much I can say in the way of negatives. You'll likely get what you're looking for out of a CRM with OneHash.
Reason for choosing OneHash CRM
I ended up doing free trials with all of these products. OneHash was a good competitor.
Vendor Response
Dear Thomas, Thank you for your fantastic review. Feel free to reach us on our chat/support portal if you any queries or concerns.
Replied October 2022
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
Good sofware for CRM
A good tool in managing CRM, technical support is constantly available, we recommend it for companies of different activities and sizes.
PROSA good program for managing CRM operations. Using this program, sales operations can be managed and deals tracked. It is useful in monitoring invoices and in issuing and tracking reports. It also helps in managing e-mail campaigns.
CONSThe price of the program is a little high, it needs training at the beginning of use, it is difficult to make changes to its elements.
Reasons for switching to OneHash CRM
To provide better features.
Prashanth
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
One Hash is All in One
It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.
CONSLearning takes time & also navigation is difficult to understand initially
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Affordable and Compatible CRM
Best CRM for financial services
PROSPrice, data management, compliances, customer onboarding and support.
CONSInterface could be better. Rest is fine.
Naarendra
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Outstanding Services
Mostly I like Lead management, the way we filter the leads based on various criteria
CONSIt needs good training to be master in CRM
Vendor Response
Dear Narendra, Thank you for your wonderful review. We are glad we are able to automate your lead cycle. OneHash CRM is phenomenal for Fintech Industries like yours. As far as training is concerned we are just a ping away for any kind of support. Thanks, Team OneHash
Replied July 2023
Osama
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed October 2022
Fine detailed online CRM for several industries
It is a polished product covering all the small details. The system is fast and has a clean attractive look. The support was not helpful in fixing the problems. I hope they provide better support.
PROSWe used OneHash for setting up a learning institute. It was fast and able to setup many options like semester, teachers, grades, and students. I t also provides a login for the students to access their information like grades and syllabus. It covers all the steps in setting up and a clean and professional school. It also has other industry setups like manufacturing and retail.
CONSI could not get the self attendance option for the students to work correctly. I contacted support. They could not help. I think if they provide better support and some videos on how to setup up the attendance system they would get more customers.
Noel
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
One hash CRM
Lo considero excelente, particularmente que si no sabes como hacer algo te brindan buen soporte. También si deseas integrar funciones u otros el euro está dispuesto a ayudar a hacerlo costomizado.
PROSPuedo manejar los clientes, productos, y facturación en un solo lugar
CONSPuede ser un poco complicado de entender al principio si deseas integrar muchos opciones que tiene. La parte de contabilidad cero es lo más complejos.
Reasons for switching to OneHash CRM
Costó efectividad he integración de múltiples sistemas en uno
Vendor Response
Thankyou so much! We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.
Replied January 2022
Pradeep
Furniture, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
"User Friendly software - compared to other ERP application"
My overall experience was good, because I was a new user of this. Apart of that I have learned lots of new things in this software and it is very easy to learn. My best experience is with this software, that was customer support service.
PROSI like in this software is overall design, working conditions & linking process is best. And one more thing, we can customized this software basis of our requirements. It is the best thing in this software.
CONSIn this software have one major issue is foam design. There are only 12 columns in front of page. But as per my experience Onehash team should think about on this. if I would be developer of Onehash then I will provide at least 20 columns in single form page. Because in manufacturing companies have lots of data at time of order punching.
Reason for choosing OneHash CRM
I have chosen Onehash because It is very economical compare to other ERP application.
Vendor Response
Hi Pradeep, Thank you for opting our implementation support and being one of our valued customer. We will definitely look into the feasibility of having more columns on front page. Thank You.
Replied March 2022
Abhijeet
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
OneHash ERP changed the way of enterprise operations by implementing the automation all pervasive!
I am really glad to get implemented such a flexible application for my organisation. It empowered me to replace many application which ultimately reduced my cost to some instant.
PROSThis software provides a simple flow between all operations. Everything is channelise and provide automation for each and every department.
CONSTill now, I have not found any difficulty in the operations. Everything is fine and fulfilling my requirement easily.
Gary
Security and Investigations, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Excellent CRM
Good experience with support staff on hand quickly to help, guide and advise
PROSIts an indepth management software with many modules, our interest was the CRM
CONSInitially looks complicated, however this is due to extensive modules and features built in to this complete software. However the support is excellent and one can get moving quite quickly
Reason for choosing OneHash CRM
Offers better value, and also the extensive features and benefits, its a complete company management system with many other modules, like accounts, inventory, project management etc.
Reasons for switching to OneHash CRM
Facilities and the features of Onehash, as opposed to other CRMs
Vendor Response
Dear Gary, Thank you for your fantastic feedback. Our team is working day and night to ensure none of the queries left un answered. Thanks, Team OneHash
Replied July 2023
jayesh
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
One of the best software for management of sales
My experience with OneHash has been great so far. At first I thought it was a bit expensive but the features and services it offers are worth the purchase. Consider it an investment in your business.
PROSThe software helps save a lot of time. Has good management operation and easily tracks the performance of the sales team. The good part about this product is that it allows users to gain insights on work progress in line with deadlines.
CONSFull enterprise implementations are not possible because of the design. It's a good thing that people are able to quickly and correctly learn how to use it.
Nathan
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Robust platform for a marketing agency
Excellent tool and the team continues to develop it. Definitely recommended if an organization is looking for a tool to implement and expand into.
PROSEasy to set up and integrate. Some features we are not using as of yet, but there is room to grow into the platform which is good to know.
CONSLearning new systems can be a challenge sometimes, there should be more onboarding support with videos support in my opinion.
Vendor Response
Thanks for writing a review. We appreciate the feedback and all the positive points.
Replied January 2022
Amit
Apparel & Fashion, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Ferrari at the cost of Honda
Highly Configurable with just drag and drop.
CONSSometime it lags while updating the plan.
Vendor Response
Thank you for taking the time to leave us your feedback.We are delighted to hear that you value the efforts we have put.
Replied January 2022
Juergen
Internet, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
CRM for the Web3 / NFT Segment
Very flexible; almost everything possible; you need to invest some time for the setup; very proactive and fast support.
PROSIt is very customizable and there is a flat fee per month and no user based charge.
CONSIt offers a lot of flexibility, but seems to be tricky to setup at the beginning.
Reason for choosing OneHash CRM
Flexibility and price model
Eric
Verified reviewer
Consumer Goods, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
A good tool to manage my leads and sales with ease
I love Onehash because it is so easy to use and easy to get started. I get so much value from this tool because I have been able to track my leads and convert them to customers. I have been able to run a campaign with ease and have been able to see a clear, concise view of my leads and what I need to do to convert them into customers. I also love the reports that I can generate to see how my campaigns are going. I highly recommend this tool for anyone who needs a lead management tool.
CONSWhat I like the least is the quality of the french tranlations sometimes not done in some sections.
Vendor Response
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Replied January 2022
Mark
Public Relations and Communications, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Best Business Investment
Great experience overall
PROSI like the fact that onehash is complete. The developers thought about everything
CONSI wish there was live onboarding support.
Reason for choosing OneHash CRM
Cost and Value
Vendor Response
Hi, Thank you for your kind words. We are continuously working an updating our YouTube channel and our knowledge base. For any quick queries you have we are just OneChat away. Thank You.
Replied March 2022
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed January 2022
High value product at good price ,
People are good , trustworthy , confident about their product they are offering. But mobile application is required at the earliest , entry part and reports part should be simple , not text , icons are required , they improve the same by watching their competetors in the same segment and nearest offering
PROSAll in one , no need to pay separately ,for each and every software.
CONSInterface of the software needs to be improved a lot , instead of text for each and every step , it will be good to use icons with name . Now it is looking like a dos interface , this part is important for people like us.
Vendor Response
Hello, Thank you for honest feedback. We have taken a note of it. Our team will work on these points. Thanks,
Replied January 2022
Glen
Verified reviewer
Military, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great all in one solution
Great all in one solution for a small business or entrepreneur. Has a lot of features and can be a powerhouse for the right users.
CONSOnly thing I take points away for is the look and feel, but feature definitely makes up for that.
Vendor Response
Thank you so much for taking the time to leave us this amazing review.
Replied January 2022
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2022
Definitely a CRM to consider for SME's
pricing is extremely competitive. the amount of data reporting you get at the price point + how it's all visually represented.
CONSlearning curve, found it slightly clunky to learn but that's with all CRM's I guess