All Trakstar Hire Reviews
1-25 of 175 Reviews
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Emily
11 - 50 employees
Used less than 12 months
OVERALL RATING:
4
Reviewed April 2022
A decent tool for keeping track of recruiting efforts
Gleb
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2018
A tool for a quick and stable team growth
We are using RecruiterBox to expand our IT team. As almost every candidate is a "soft person", we have to track every little piece of information and not repeat ourselves to attract the candidate. We have been using this tool since 2015 - strongly recommend.
PROSThe feature of building and customizing our own pipeline depending on an opening. Integration with google calendar also helps to schedule the interviews with all reviewers and gather feedback afterwards.
CONSUsers with a role Team Member cannot add Social Footprint manually, only Admin can do that.
Igor
Verified reviewer
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
A great tool for managing applicants, interviews
We were able to completely streamline our recruitment process.
PROSI use Recruiterbox for many years, almost since their very first version. This software came a long way and became a very powerful ATS. - Recruiterbox can parse attached CVs and extract information about applicant, skills experience etc. This makes CVs searchable by these texts. - You can configure custom workflow for every opening and define steps of your hiring process, outcomes. There are special steps for interviews and reviews, you can setup coordinator and actual interviewers. - Recruiterbox can sync with Google Calendar and create appointments for interviews. - You can communicate with candidates right from RB, configure templates to send responses like rejection letters etc. - Many other features... frankly I think it has just about everything recruiting / HR team may want.
CONS- Price is a bit on a high side. - No integration with Zapier, we can't easily bind it to our other tools (to onboard hired candidates for example). - Too simple integration with Slack - basically just notifications, no actions. - Doesn't feel like you have candidates database, it feels like after many years of using it we have just a bunch of CVs, not people. If the same person will submit CV three times - you will have three entries in RB, there's no way to combine them, it is not shown as 1 candidate -> 3 applications. I think this is the biggest minus of this software, it is not people-centric but more like "applications-centric".
Tannen
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2018
RecruiterBox is cheap and the support is ONLY by email. NO real human will ever help you.
There are very few pros for this ATS. There are better options available for a lot less money. It is easy to figure out because it doesn't have many features. They made me fill this section out, or they wouldn't take my review. Other then it is simple to figure out - because it is not a very robust app, I have nothing good to say about this product.
CONSHow would you like to get the same 10,000 emails in on day? RecuiterBox sends me 10K of the same email in one day. Then when I asked for supports help, I received an EMAIL, not a CALL saying - Yea we noted his happened. Won't happen again. I hate this product and the nonexistence service. They raised their rates and hadn't upgraded the product. I have complained, begged, asked nicely, screamed, and nothing has changed. There are better options for ATS - I highly suggest you look at anyone other than this one. They have lost notes on candidates, canceled interviews for no reason, and lock hiring managers out of seeing the candidates notes, so you ALWAYS need to double your work to cover your butt. We are moving to ADP and I couldn't be happier. Maybe as my parting gift, they decided to make my life more miserable than they already have - and sent me 10,000 emails as my parting gift. I wouldn't put it past them. Of course, NO ONE will CALL me even after reading this review - I bet you 10,000 emails they won't even bother. You have been warned - do not buy this ATS
Corene
Verified reviewer
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Very easy to use and customize
I needed to step up from spreadsheets and start interacting and building relationships with our candidates. I also needed to have access to reports for my bosses other than a count box in a spreadsheet. This platform allowed me to customize the hiring stages, tag hiring campaigns, and track where each candidate is in the process. They share great articles on their Facebook page to help you connect with your audience.
PROSOur team is connecting and keeping in touch, a more personal approach to onboarding to retention. We can then track where we're losing candidates, where we need to hone up our efforts, and to monitor the efficacy of our recruitment efforts. I've had prompt, excellent customer service.
CONSI love that there is a $20/month option, but with that you lose the perks of not mass emailing, or bulk changes, you have to do that individually. I'd rather do that than pay the extra $$, though.
Carolyn
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
FAN
I have been a user for 5 years, and a couple things stand out about Recruiterbox. The customer service is extremely responsive. And this software is easy to use for key functionality for almost any user.
CONSThis is not a fully automated as resume parsing, automatic rating. I would also love to see some text integration.
Efrain Elias
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
One of the best ATS out there!
It's very organized and easy to use. We can manage all our positions very quick. The reports are also great indicators of our work.
CONSThe calendar feature could be better. We struggle a little as we do not use a compatible email provider for the calendar feature.
Kelly
Verified reviewer
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Easy to Use Applicant Tracking System
We posted our first job ad in 10 years online and the applications started pouring in. We quickly realized that trying to keep track of everything with email and a Google spreadsheet was not going to cut it. I spoke with Recruiterbox and within 3 days they had the software implemented for us and we were tracking everything that came in! I love their customized assessment forms (we already had one via Google sheets and sending it out via Recruiterbox is so much simpler). I also love that we can link our own job page on our website to Recruiterbox. It's a one-stop place for all applicants and for anybody on our operations team to see where we are in the hiring process with each one!
PROSRecruiterbox makes tracking applicants for a position easy. Communications, resume, and answers to evaluation questions are all stored in one spot along with reviews from everybody who is in charge of hiring.
CONSI'd like a bit more automation on when emails go out to candidates if you advance them to the next stage.
Vincenzo
Verified reviewer
Veterinary, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Excellent tool!!!
Ease of use, better organization and control of sensible data
PROSThe ease of using it. It really helps to get things better organised, in a much more professional way. Since I have been using it I have noticed that RB worries a lot about keeping improving the system. I strongly recommend RB as a great tool of the recruitment process.
CONSSome features still need to improve, but I know it's a matter of time to have those improvements put in place.
Erin
Verified reviewer
Information Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2020
Great Hiring Tool
I have loved the ability to track job postings and associate candidates with those openings in one easy to use site. Our team can collaborate on postings and candidates and individualize process flows. The fact that we were able to integrate postings with our website was a major plus. Recruiterbox has become my sole resource for hiring and interviewing needs.
CONSThe interface seems to change every 6 months or so. It always takes me a little while to adjust.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Just awsome
Overall experience is good considering what was my expectations from this app and i am glad it landed the way as I expected
PROSWhen recruiting for experience candidates this system provides the best feature like it is very easy to keep resume data and CRM uses is also up to the mark...liked it!!
CONSI don't think there is any cons of using trakstar or maybe I am the lucky one who does not had any issue with this.
Stacey
Security and Investigations, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2016
No competition
The #1 reason I have recommended Recruiterbox in the past and will continue to do so in the future is the unprecedented support they provide. Any time we have had an issue or a question or concern, their team has been lighting fast to provide the needed support. The staff at Recruiterbox make us feel as if we are their only client, and in today's marketplace, that is rare, indeed!
PROSIt sounds simple, but it this platform just makes sense. We all know how fast-paced recruiting is, and the ability to learn the software without losing momentum was a huge benefit. The time invested setting everything up on the front end was quickly recovered with all of the time saving features from resume parsing, candidate tracking, email templates, and more. And as our staff has grown, training new users on the software is a breeze.
CONSThe only thing that comes to mind is more of a preference from a previous version than a con. (Old habits) The recent upgrades with the hiring workflow are outstanding; however, it would also be helpful to bring back the drop-down menu that used to be anchored to the static header. It was much more streamlined to be able to change the stage after logging activity or sending an email without having to scroll back up to the top to change the stage each time.
Kelly
Government Relations, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Fantastic Service
We have appreciated our relationships with RecruiterBox, even through some changes, and are always appreciative of their approach and service when we need assistance.
PROSThis company clearly has a "customer oriented" mentality, from feature requests, to education, to support, I always feel there is a concern for our needs and a genuine attempt to create a product that matches our goals. While I realize that this is not a custom software product, I think RecruiterBox is always looking to maximize the tool for the most users possible.
CONSThis is an off the shelf product that must measure the needs of all vs. a custom built approach. That said, there are times when we'd like features that don't necessarily make sense to the greater good. Despite this, we feel that they are attentive, approachable, and their customer service/interchange is fantastic, even when we don't get everything we wish for :)
Michelle
Computer Software, 51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Good tool for applicant tracking but could use some improvements
Good experience overall. There are definitely a few things they can improve but this is leaps and bounds better than systems I have used in the past.
PROS-easy to look at applicants and share them with colleagues -easy to schedule interviews and see what interviews others have scheduled with the candidate -nice that everything is in one place -transparency of reviews and ratings
CONS-The review process is a bit confusing. There is a quick review which is apparently different than a regular review. If you do one instead of the other you keep getting the email reminders to complete your review. On the bright side when I eventually decided to email customer service about this they got back to me very quickly to help me figure this out -I wish you could choose to hide other people's reviews and ratings until after you complete your so that colleagues' opinions don't have any effect
Vendor Response
Thanks for taking the time to share your feedback Michelle. Glad you're enjoying Recruiterbox overall! We'll take note of improving the quick vs. regular reviews process. Have you heard about unbiased interviews by chance? It's relatively new and could help solve exactly what you're looking for (hiding other reviews until you've written your own). We'll reach out to see if we can help. And of course, you can always get in touch with us at support@recruiterbox.com.
Replied September 2020
Rahul
Computer Games, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
The right tool for every step of hiring
The right recruiting tool for startups and small-medium businesses, as well as, Agile teams!
PROSWe started as a 2 man shop and as we grew, Reruiterbox was there every step of the way to help us with our growth. The features, reports, and most importantly support are all great! Recruiterbox helped us streamline our recruiting and gave us insights for every step in our process. The search function is extremely fast and really lends itself for one of the reasons why we use it so actively.
CONSOccasional bugs / kinks but nothing major. And everytime we've reched out to Customer Support they've responded with a resolution quickly.
Jenna
Religious Institutions, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Best Applicant Tracking for the Price.
- Streamline recruiting process. - Eliminated use of paper processes. - Increased our followup with candidates - Allowed hiring managers/interview team/ HR Facilitator all know where were are in the process of recruiting in real time
PROSThis system is very intuitive. Allows tracking for all stages of the recruiting process, with effective followup procedures. Easy for all our managers to use!
CONSRecruiterbox could do better letting us know how their upgrades affect the features in the system. Sometimes you do get a little surprised because the system was given a facelift of a little upgrade and features are moved around. 99% of the upgrades have given better functionality, but it would be good when you open the system, there's a popup or something that gives you notice of the changes. Other minor con: when our staff signs up it always seems to put them in random time zones and so when we send out calendar invites, the times listed on the invite are very confusing.
Rahul
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
The best Interviews, Candidate tracking and Recruiting Product ever!
Awesome. Recruiterbox is hands down the best recruiting product I've used. It's really freed up hours and hours of my time and taken over a lot of manual work.
PROSStrong features, automates a lot of manual work and saves us hours and hours of tracking, interviewing, processing etc.. during all stages of recruiting. Has really freed up the team to do what matters and that's speaking with and spending time with candidates.
CONSUI is a little hard to use at first ... after training though everything is smooth. Could be a little more friendly on how the features and ui appears.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Awesome tool for recruitment
We have gathered a lot of information about the candidates since 2014 till now. RecruiterBox helps us to increase the loyalty level of our candidates by reminding every little detail about the candidates.
PROSNothing can get lost. One can store every single fact about both candidates and already hired employees. Very easy to customize the pipeline.
CONSOnly administrative role can change the social footprint on a candidate's page. I wish it could be done by a recruitment manager also. Everything else is perfect!
Shubham
Internet, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Best chat support team
It's little tricky, almost most of the functionality are hidden or very complex to use. Every user should've went through a demo session first before using the RB.
PROS1. Just one click away to check duplicate data. 2. Customized opening and interview round
CONS1. Can't raise requisition. 2. Can't cancel calendar invitation sent to candidates 3. Unable to fill the form customized for candidates while Recruiter upload the cv 4. Most the time resume not parse information accurately 5. Unable to integrate with most of the job portal and online assessment
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Recruiterbox makes global recruiting easy
On any given day, I may be interviewing for roles in the UK, Australia and the US. The features in Recruiterbox make it easy to handle the many tasks involved in recruiting. I especially appreciate the ability to create templates for repetitive tasks. It's also easy to add other users to the platform in order to share information about a candidate. A great, time-saving tool. You guys have thought of everything!
PROSSharing with a global team is really easy with Hubspot. It's also very easy to contact candidates and keep track of activities.
CONSReally can't think of anything negative to say about this product.
Renate
Media Production, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2016
cheap, easy to handle, with little restrictions to the BIG providers
Really easy to start with, supereasy to understand for every recruiter AND every department lead etc. (which is even more important), webbased , flexible on the price, REALLY very cheap, no installation costs or issues.... it's like registering on amazon :-).
PROSGood value for money, webbased, easy to handle
CONSmobile not usable :-( , can't have two people on one "stage" (e.g. first interview with candidate), missing a kind of "out of office reply" - but that could be an individual problem as we don't feed the recruiterbox directly, only by forwarding from our jobs-inbox...
Paola
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
ATS has never been easier
I like the platform and I'm usually trying to fill out multiple openings at the same time so this is a great place to deal with all the recruiting.
PROSIt's very intuitive. I didn't need any kind of training to figure out how to make it work
CONSThe reminders to follow up with emails don't really work, I stopped trying to use that feature.
Keith
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Reliable, efficient and fast - not just the product but the support as well
Everything works just as you expect. Virtually no bugs, but if you report one, they will respond within seconds and fix the bug within hours.
PROSMakes my job as a recruiter significantly easier. I save a lot of time and I know that no candidate will fall through the cracks.
CONSThe software is not optimised for European and non-English based companies. CV parsing makes more mistakes with non-English CVs. European data privacy rules are not supported. Integration with headhunters is quite rudimentary at this stage.
Paige
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
Organized, Easy to use, and Pleasant
Overall I really enjoy using Recruiterbox! It's an absolute pleasure communicating with the customer support and it is an excellent tool.
PROSI like how it is very easy to learn and use. It's really organized and easy to navigate. The agencies can see how their candidates are progressing through the stages. I get emails for updates that I need directly from Recruiterbox.
CONSI wish it was easier to find candidates matching key words
Pardeep
Staffing and Recruiting, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Review for Recruiterbox
Very Good
PROSWe can maintain all resume over one platform. Very easy to use, everybody can be familiar with this within one week.
CONSA less famous in recruitment industry and can get more faster results as well. Rather than that everything is fine.