All Roomex Reviews
1-25 of 71 Reviews
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Kris
Verified reviewer
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great product & fantastic support team
We've worked with Roomex over the last 4 years and it's been a great partnership, always supportive and simple to use.
PROS- Easy to use product - Support team always helpful, knowledgeable and contactable - Changes to business easily replicated with Roomex - Booking confirmations to travellers work well
CONS- Carbon footprint/emissions info would be useful - Official app
Reasons for switching to Roomex
Support team lacked knowledge, issues with payments of hotels
Jill
Hospital & Health Care, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Excellent service
it makes my life alot easier
PROSBeing able to book without always having to supply the credit card details makes booking alot quicker and easier. The fact that employees dont have to expense stays is hugely important. Roomex provides and simple platform where we can keep an eye on everyones spending on hotels, previously we would have to go through the expenses to check on trends.
CONSnothing, really, except that you cant just put in a hotel name in the search bar, you have to put in the town and I might not always have been given that by the person booking.
Reason for choosing Roomex
It was simple and straight forward with no fees attached
Gary
Management Consulting, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Gary Armstrong
Easy to use- easy to book- overall i have had a good experience using it.
CONSSometimes there is many hotels unavailable and the prices differ from other sites
Neil
Building Materials, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
TP Colleague review
great experience, we recommend outside of the company.
PROSEase of use, decent prices and efficient.
CONSThere are no cons to using roomex. we are delighted with the platform
Sophie
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Roomex is a great, quick and efficient software!
Roomex makes travel bookings quick and easy and the account managers I have spoke to have been great and really helpful when I have needed them and also checked in regularly to see how we are getting on with the software.
PROSI have used RoomEx for many years (at a previous business) and when travel started picking up where I work currently I knew we needed Roomex to make travel booking quick and easy. The dashboard is great and easy to use and I like that I can quickly get onto my bookings to make any amends if needed.
CONSRoomex is great, my only slight gripe is i wish it saved my log in details so i didn't have to input my email address every time I access the site.
Reason for choosing Roomex
We chose Roomex as having used it previously we knew we would have no issues with the software.
John
Computer Hardware, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2022
Useful and quick
Very happ with what Roomex offers, also useful when booking via my mobile device
PROSRoomex allows swift booking and approval which is ideal. There is a good variety of hotels to suit budget and the addition of an allowance voucher makes it much easier when arriving at location
CONSSometimes the pricing may be a little out when compared to other sites but understand there may be a slight compromise of price over availability and functionality
Stephanie
Hospitality, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Easy to use platform
I like that i can easily find properties near the areas i need, and if i cant there is always someone to help
CONSSometime property descriptions aren't correct e.g. list parking or don't list having a gym
Tony
Environmental Services, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Good Platform
Overall it has been good for the engineers and the ease of booking
PROSI like the ease of booking and it is a good platform for everyone to use
CONSWe can still get better deals outside of Roomex and a lot of the time the same hotels are showing, but more expensive.
Reasons for switching to Roomex
Better options, more flexibility
Lisa
Construction, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Excellent Service from Roomex
Always good availability and help on hand if needed!
PROSBeing able to filter the searches to locate hotels with different facilities, such as car parking and restaurant on site. etc
CONSCould do with more selection of facilities to filter such as Air Con.
Leo
Building Materials, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2023
Ibstock employee review
Ease of use for general use but difficult if not just a straight forward search for a booking
PROSEase of online booking and hotel easy to find in an area. Little administration required.
CONSNot easy to get clear policy of company and booking specific hotel
Kelly
Building Materials, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Exceptional Customer Service
Great business support always go above and beyond, never had any issues
PROSIt;'s easy to use and if I do need help or guidance the Roomex colleagues are quickly on hand and always help me in these situations
CONSI'd like to be able to book more than 8 rooms myself at a time as a group booking
Reasons for switching to Roomex
Business decision
Forrest
Retail, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great product easy to use and manage
Numerous hotel issues dealt with directly by Roomex quickly.
PROSEasy to use with no or little training, easily customisable for businesses needs.
CONSHotel descriptions and details on the roomex website are not always correct. Link to hotel website would be better.
ian
Building Materials, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Roomex Review
No issues, great tool and easy to use have used for over 2 years and booked many hotels with no issues quick at responding to queries
PROSeasy to navigate, simplistic to use very useful and easy to book hotels
CONSCan be a bit slow sometimes and can kick you out right at the end
Paul
Telecommunications, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Roomex review
Easy to use but when job is cancelled at short notice not very helpful
PROSVery easy to use and always help apart from when my job is cancelled at short notice
CONSNo cancellation at anytime due to work being cancelled
Mike
Building Materials, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Room for Roomex
Really like the simplicity of it.
PROSI use the software most weeks and fin it easy to navigate around and book hotels for myself and my team.
CONSNot sure if we get the best rate as some hotels can be booked cheaper elsewhere.
Reasons for switching to Roomex
Company policy
Liam
Civil Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
REview
single point of contact for hotel bookings.
PROSEase of use. Reliability, reporting facility.
CONSThe fact that invoicing reports are on another platform.
Glynn
Professional Training & Coaching, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Roomex review
great back office support when we have problems and good app
PROSthe app is very easy to use and the team are very professional
CONSnot the cheapest for rooms but reliable,
Emma
Building Materials, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Super helpful
Excellent and always a contact available if we need help
PROSVery easy to find book and use , lots of helpful people
CONSNothing, this system works well for us .
Innes
Oil & Energy, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy to use
Overall my experience had been very positive
PROSThe site is way to navigate and easy to use
CONSI would like it if there was an actual app to book rooms
Allan
Building Materials, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great support platform
Ease of use Clear information around hotels and their facilities
CONSCan be a bit clunky at times when amending bookings
Jake
Building Materials, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Simple and easy to use
Easy and convenient to book hotels. Makes life simple
CONSNot all hotels show up. Sometimes it’s a bit laggy to use.
Andrew
Mechanical or Industrial Engineering, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2022
Ease of using Roomex
I have only encountered good experiences. Bookings made easy, confirmation of booking is immediately and the cost of the hotels is less than when I used to have to book accommodation through my company.
PROSPreviously to having the use of Roomex, I had to request accommodation via our Travel Department. This involved filling out requests, emailing and waiting for replies as to whether or not the hotel requested was available. With Roomex I simply go online, enter the post code of where I will be working and select the most appropriate hotel with the features that I require. Availability, cost and booking is available immediately.
CONSSometimes when selecting hotels with breakfast and evening meal available does limit the number of hotels.
Richard
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Easy travel booking site
The experience is good as I use to book hotels every week for work trips away
PROSEasy to use and navigate around roomex site
CONSThe roomex app is useless and always crashes
Reasons for switching to Roomex
Roomex is easier and more cost effective
Martin
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
New To Roomex Review
The experience so far is really good and a knowledgeable and helpful account manager to hand if and when required.
PROSThe selection of hotel booking options in one place.
CONSOn the odd occasion it is cheaper booking with the accommodation direct.
Reason for choosing Roomex
The ability to book accommodation from a variety of places and also the functionality for expenses.
Paul
Wholesale, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2022
Easy process, no need for time consuming process of checking employees expenses
Always positive
PROSclear and concise, always find what i need within the price i am willing to pay
CONSNo i think it is great, easy to use and easy to find what you are looking for