Setting up a customizable library of competencies, tracking responses and setting up the coaching sequence to review results using the report

Setting up the agreement with the financing group

My overall experience has been very positive. We learned so much from our first survey, we found out what are strengths were and areas of opportunity based off feedback from our employees. I highly recommend this product.

The product was very easy to use. High quality and affordable cost compared to similar products. The support received throughout the whole process was impeccable. Staff are knowledgeable and helpful. Intergration and use was simple.

Honestly, there wasn't anything I did not like about Spectiv.

I had a wonderful time working with the Spectiv team. They were very helpful through each step of the assessment journey and were quick to offer support when needed.

The Decisionwise team are the best thing about Spectiv. They offer comprehensive training for 360 assessment trainers and are quick to answer any questions regarding navigating the tool and customizing it to our specifications. I am also a big fan of the "set it and forget it" style of the platform. Once everything is staged, the platform runs itself from initiation, sending reminders, to compiling the reports in easy to download PDFs.

The platform itself is not very user friendly at first. I often found myself needing help with navigating the functions/features, and struggled to get everything set up. It would be nice to offer some more hand-holding throughout the various menus to make it easier for someone to work with when it's their first time. The menus feel a bit bare bones and could stand to include more help text/ directions.

The best thing about DecisionWise is the support team - I find incredible value in having expertise at our fingertips to guide us through survey insights, and help us distill information back to our leadership team and employees.

It can be a tad tedious to navigate from one page to another in the database- information still loads slowly (understandable with so much data in there).

I appreciate the exceptional customer service and success support we receive, not only with the annual employee engagement survey but also with the quarterly pulse surveys. DecisionWise has consistently been available to answer questions, review the data in depth with our internal People & Culture team before we release the results to executive management and staff, and they have ensured high reliability and validity of the data provided.

The only issues we've encountered in the past were with the speed of the platform itself. However, in late 2023, DecisionWise made changes to address this, and it's no longer an issue. The response times for accessing the engagement reports have improved significantly.