All Suggestion Ox Reviews
1-25 of 27 Reviews
Sort by
Anonymous
201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
For very quick, easy-to-use and 100% anonymous surveys for employee feedback do not look any further
For people who don't have the time to design branded forms and look for "engineering" ways to create anonymous surveys, collect feedback and report the insights SuggestionOx brilliantly provides the intuitive interfaces and tools - you can get up-and-running literally in minutes.
CONSNeeds to be hosted in the EU region to gain more confidence for sensitive customers who want to be GDPR-compliant.
Vendor Response
Thanks so much! Love to hear that you were up and running in minutes. We've worked hard to make software that is fast to deploy and easy to use. Nobody has time for lengthy training and complex setup. P.S. We can host in the EU. Reach out to our team to chat about options!
Replied October 2022
RogER
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
Anonymous suggestions for compliance is great
We actually have two suggestion ox accounts. One is for company suggestions/complaints. This helps the employee feel comfortable reporting any wrong doing. We also use it for Compliance. If an employee sees someone doing a compliance violation, they can report it without any fear of possible retaliation.
PROSThe employees feel safe knowing that they can report anything on here without fear of retaliation.
CONSI wish it were more customizable where we could put a logo and a box that the user can select if they WANT to be known who put the suggestion in.
Reason for choosing Suggestion Ox
Someone sending email would not be anonymous
Vendor Response
Thanks so much, Roger! We love that you're using it for both feedback and compliance. Those are our two sweet spots and it's great to hear that you're getting multiple uses. We definitely do allow you to include a logo, and setting up user options for revealing their identity is a snap. Don't hesitate to reach out to our support team or your customer success rep for assistance setting that up.
Replied November 2022
David
Public Relations and Communications, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2022
Suggestion Ox for Company Feedback Gathering
Overall this is solid software for anyone that needs to receive anonymous feedback. I love the ability to respond to messages through the software, maintaining anonymity for all involved.
PROSThe software is easy to use - setup and implementation took minutes. I researched various options and found this to be the most straightforward.
CONSThis is minimal but I feel like the aesthetics can be updated, the site looks a bit out-of-date.
Reason for choosing Suggestion Ox
The price was right and the customer service professionals were responsive and easy to work with.
Vendor Response
Thanks so much, David! You're right—being able to have two-way anonymous conversations is so much more powerful than just deploying a one-way suggestion box where employees feel like their ideas and concerns are disappearing into a black hole. P.S. If you haven't logged in recently, definitely check out our new design. We've done a major overhaul on the app and hopefully you'll find it much more modern, usable and up-to-date.
Replied October 2022
Kristin
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed October 2022
Trusted and Effective Anonymous Surveys
We have had Suggestion Ox since for almost as long as I have working with the company and my overall experience has been a positive one. Employee trust and transparently respond to the questions we send out.
PROSSuggestion Ox has become an essential and trusted tool for all employees to provide honest, transparent feedback to leadership. We have had and continue to have many suggestions that we've been able to address and act on.
CONSThe only cons I can think of are lack of filters for exporting boxes and no ability for an individual employee to be alerted of a response.
Vendor Response
Thank you Kristin! We're so happy to hear that Suggestion Ox has become an essential part of your employer toolkit. Definitely reach out to your customer success manager to chat about exporting options and response alerting. We do offer both of those things and would love to show you how to make them work for you. :)
Replied November 2022
Gordon
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Suggestion Ox Review
Easy to use, confidential. Employees can trust their information is safe.
CONSGetting more employees to take advantage.
Vendor Response
Thank you, Gordon! So glad to hear that your employees trust Suggestion Ox. Definitely reach out to our customer success team for tips on getting more employees to take advantage. We have lots of advice on how to build feedback loops and get the whole team on board.
Replied November 2022
Tiffany
Real Estate, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Helpful for addressing Employee Concerns
It’s an important feedback loop four our employees to vent to upper management.
PROSBoosts employee Morale and helps employees feel heard. Great for addressing issues before they are escalated to public commentary.
CONSNo issues here that I can think of. The software did it’s job.
Vendor Response
Thank you so much, Tiffany! It's wonderful to hear that Suggestion Ox has become such an important part of your employee morale and engagement. We really appreciate the nice words. :)
Replied November 2022
Kevin
Computer Games, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great product and service
I've gotten a lot of suggestions and directions with which to produce my content.
PROSThis product replaced a free service I was using and the free product changed to a paid model. [SENSITIVE CONTENT] was incredibly responsive to my questions and helped me obtain the right solution for my needs.
CONSI think some of the mid and higher tier products were a bit prohibitively expensive for a content creator of my size.
Reasons for switching to Suggestion Ox
They switched from a free model to a paid model and wasn't giving me enough bang for my buck.
Vendor Response
We're so pleased that Suggestion Ox is getting you the feedback you need to produce your content. Thanks for trusting us!
Replied October 2022
Hannah
Real Estate, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Long time use, dealing with changes
The surveys look clean and allow you to use your company colors and logo. They are easy to set up and customize.
CONSWe originally had access to multiple boxes, but the program changed and we lost this without notice. Many features that were previously available to us now require an upgrade to the subscription.
Reason for choosing Suggestion Ox
unlimited/large number of surveys (previous subscription), ability to customize, cost
Vendor Response
Thank you Hannah! We're very happy that Suggestion Ox has worked well for you. Please reach out to our sales team if your plan doesn't have the right combination of features, boxes, and cost. We'll work up the right solution for you. :)
Replied November 2022
Brian
Arts and Crafts, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Confidentiality of Submissions
We like the confidentiality of the system for employees to submit.
CONSWe would like a format where we could have a suggestion box - where people could opt-in with who they are, and everyone votes up, down, and comments on suggestions - a more collaborative space as we brainstorm areas we are improving.
Reason for choosing Suggestion Ox
Our Technology Team liked the safety features best
Vendor Response
Thanks so much, Brian! We really appreciate the kind words. It's actually easy to let people opt-in to sharing their identity on Suggestion Ox. And we also do have upvoting and downvoting for any submission that you've shared publicly with your team. Please reach out to our customer success team and we'll show you how to take advantage of these features. Thanks again!
Replied November 2022
Patrick
Entertainment, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
It's simple. It works. Our people are glad it's there.
Excellent. Having anonymous reporting that works well makes our company a better place. This software is a key piece of what we are doing.
PROSWe use Suggestion Ox for harassment and other reporting, plus surveying employees on specific subjects (we've been "taking temperature" during the pandemic around masking, for instance.) It is incredibly simple to set up and use. I set up a survey this week in less than 10 minutes.
CONSI wish I could copy a "box" to another "box" (and then edit from there). If that feature is there, I don't know about it.
Reasons for switching to Suggestion Ox
Survey Monkey is clunky by comparison. The interface in Suggestion Ox was clearly written by people who know what real users actually do and need.
Vendor Response
Thank you Patrick! We're so glad that you're finding Suggestion Ox to be both powerful and easy to use. We love to be a small part of helping to make your company a better place.
Replied November 2022
Robyn
Government Administration, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Anonymous done right
I love it and it is worth the subscription
PROSI love that there’s no identifiable information passed off to the administrator who submitted what. I’m able to get things I need feedback with responded to freely.
CONSI feel like the hardest thing about this is to prove to the employees that nothing is shown that is identifiable on who submitted what information
Vendor Response
Thank you so much, Robyn! It makes us really happy to hear that you're getting the candid feedback you need. And you're right, it can take time to build trust with employees. People definitely aren't used to having a safe, anonymous channel to communicate with leadership. It almost seems too good to be true, but when companies build those feedback loops it creates so much better trust and communication.
Replied November 2022
Lisa
Education Management, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2022
Easy to implement, easy to maintain!
Suggestion Ox allows us to maintain a confidential and separate "whistle blower" resource as well as a central drop box for compliments and questions.
PROSI like Suggestion Ox because it is easily accessible to all of our employees, statewide; and I receive notifications whenever someone has submitted feedback.
CONSWe use Suggestion Ox as our anonymous Feedback box. Based on what I have seen, it is limited in capabilities, but it fills a need for us.
Vendor Response
Thank you, Lisa! We've recently added a lot of new features around case management, status tracking and assigning to different owners, but if there's still a capability you need just drop us a note. We're constantly improving the software based on customer suggestions and our development team is FAST!
Replied October 2022
Mark
Construction, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2022
An Employee Engagement Super-tool.
True employee engagement means being willing to hear the bad/negative comments in all their glory, not just rave about the good bits. Having a truly anonymous Suggestion Ox allows for genuine feedback. I have had comments ranging from potentially significant whistle-blowing allegations, to suggestions for better brands of coffee!
PROSTruly anonymous. Gives staff comfort they can be open and honest with their feedback.
CONSI have no complaints at all. Suggestion Ox fulfils my needs.
Vendor Response
Well this made our day, Mark. Thanks so much! We're so glad to hear that you're getting better employee engagement (and better coffee). :) Please reach out any time with ideas or suggestions for how to make our platform even better. Everything we do is based on customer feedback.
Replied October 2022
Liam
Education Management, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great system
Love using it for in class surveys at university
CONSIt costs a lot - would love for it to be cheaper and more accessible
Vendor Response
Thank you so much, Liam! We're thrilled that Suggestion Ox is helping your organization get truly anonymous feedback from students.
Replied November 2022
Slobodanka
Individual & Family Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Objective
Easy to set is up and easy to use.
PROSI like that is anonymous and provides objective feedback. Also, sometimes our organization receives inquiries through this platform that otherwise would not receive.
CONSI do not have anything to report here. N/A
Reason for choosing Suggestion Ox
It was suggested by a coworker from different program.
Vendor Response
Thank you so much, Slobodanka. We absolutely love to hear that you're getting feedback that you wouldn't otherwise receive. That's exactly why we created Suggestion Ox! I hope Suggestion Ox continues to help you uncover hidden challenges and opportunities at your organization.
Replied October 2022
Peter
Farming, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
Peter Smith's heat resistant review
I like it, it is what we need.
PROSIt is just what we need and no more - an anonymous suggestion box.
CONSI wish we could make everyone allow us to respond to them, most do not leave an email, so we are left either saying nothing to anyone, or emailing everyone with a response.
Reason for choosing Suggestion Ox
Cost and ease of use.
Vendor Response
Thank you for the kind words, Peter! We're glad that Suggestion Ox is everything you need. Our Direct Replies feature now allows you to respond back even if the submitter does not provide an email. Reach out to our support team or your customer success rep if you'd like us to show you how that works.
Replied November 2022
Claire
Insurance, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Great Product for Feedback
A great easy to use digital tool for collecting feedback
CONSThere is nothing I would change about this product, very happy
Reasons for switching to Suggestion Ox
digital
Vendor Response
We're so happy to hear that there's nothing you'd change. :) But if you ever think of something, please reach out to our customer success team (or just email CEO Andy). Everything we do is based on suggestions from customers like you. Thanks again!
Replied October 2022
Brian
Financial Services, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Easy to use. Works for us.
Very good. It works very well for us.
PROSWe use Suggestion Ox as our anonymous suggestion box for employees.
CONSI woud love a way to integrate SSO with our password, so users could "login" with one click and not enter a pw.
Vendor Response
Thanks for the great review! We actually do offer SSO for enterprise customers, customized to each company's needs. Contact us to learn more!
Replied June 2022
András
Health, Wellness and Fitness, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2022
Review
Anonymous feedback possibility, easy to use
CONSIt would be useful the possibility of categorize the feedbacks.
Vendor Response
Thank you so much for the kind review. It is actually very easy to categorize feedback using our tagging feature. Please don't hesitate to reach out to our support team for help using this feature!
Replied June 2022
Bernadette
Education Management, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed October 2022
Great product for less money
Easy to use and staff like to use it. I receive suggestions, complaints and great feedback on what we are doing good and not so good. It helps me to make decision based on the feedback I receive.
CONSI'm fine with the software for what I use it for
Vendor Response
Thank you, Bernadette! Love to hear that you're receiving feedback you can take action on. That's a huge advantage when your priority is retaining top employees. Let us know if there's anything else we can do to make Suggestion Ox even better for you.
Replied October 2022
Maggie
Computer Software, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great Tool!
It has helped us get in touch with our employees and understand what they are thinking, what their concerns are, and to plan based on their feedback.
PROSI love that Suggestion Ox is a truly anonymous forum where employees can ask questions and give feedback.
CONSNone that I can think of.I am just typing... ha
Vendor Response
Thank you, Maggie! We're thrilled that Suggestion Ox is helping with employee communication and workforce planning. We're also super-happy that you can't think of any cons, but definitely don't hesitate to reach out if you have any ideas for improvement—everything we do is based on feedback from customers like you.
Replied November 2022
Brittany
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Ox Review
Great.
PROSIt was very user-friendly. We use it as a company-wide employee suggestion box.
CONSNone. Overall, this software has worked to our expectations.
Vendor Response
Thank you so much! We're really glad Suggestion Ox is working for you and happy that you find the service to be user friendly. We love making software that is both powerful AND easy to use by actual humans. :) We appreciate your support!
Replied October 2022
Kgg
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2022
Works great
The anonymity is the main feature our company appreciates as well as it's ease of use.
CONSI haven't run into any issues using the software. It's reliable.
Vendor Response
Thank you for the kind review! We're really happy to hear that you find our service easy to use and reliable. We really love making software that doesn't require weeks of training. :)
Replied November 2022
Amy
Retail, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great way to get feedback!
Our team culture has improved since using Suggestion Ox.
PROSThat it is easy to for employees to use.
CONSNone, it's a straightforward suggestion box.
Vendor Response
Wow, we're really thrilled to hear that Suggestion Ox has helped improve your team culture. That's why we do what we do. :) We appreciate your support!
Replied October 2022
Debbie
Biotechnology, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed October 2022
Just what we needed
I love having a place where employees can share their ideas, concerns, feedback, etc. while being anonymous. This is exactly the product I was looking for and Suggestion Ox has been an affordable solution for us.
CONSI have no cons to share, the product works as needed. I do wish my employees used it a bit more.
Vendor Response
Thank you so much, Debbie! Check out the resources page on our website for tips on gathering even more feedback from employees, or don't hesitate to reach out to our support team if you'd like a free consultation to help with your strategy. We love to see our customers getting lots of helpful feedback!
Replied October 2022