All Teamgage Reviews
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Robert
Human Resources, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Teamgage review: NSWP
Teamgage has helped us identify emerging trends and patterns including things we are doing well and things we can improve. We have been able to take subsequent actions based on this feedback
PROSEasy to use and great customer service. This product is very good at helping us track how our team is going in different metrics.
CONSWould be great if the comments section allowed for more characters which makes it easier to track comments when a staff member writes one comment split up. Would also be great to have a function that allows staff to recognise other staff members efforts. Another program we used in the past had this function.
Reasons for switching to Teamgage
Our business unit transferred across departments. We use the same platform as the rest of the department so we can track against other local divisions/business units
Vendor Response
We appreciate your 5-star review, Robert! We're rolling out an update that allows comments of 180 characters. We hope this can improve your experience using Teamgage. For staff recognition, we encourage you to use our integration with Microsoft Teams, which allows you to use the "Praise" feature to recognise other staff members efforts. If you need any assistance on that, please contact our team.
Replied May 2021
Fiona
Legal Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Teamgage Review
I find Teamgage a great platform that enables employees to pass on anonymous feedback. Implementing Teamgage enables our employees to share any concerns, thoughts, improvements and suggestions they have to their respective managers on an ongoing basis. Teamgage was a great help during COVID particularly during the long lock down period in Melbourne. It gave us the opportunity to gauge the health and well being of employees by asking questions around this issue. We were then able to implement improvements to ensure any issues were being addressed. Teamgage has excellent customer service - always friendly, prompt with their responses, and always proactively helpful!
PROSTeamgage is easy to use, it really does only take 20 seconds! It enables our managers to receive information that they would probably not receive in a normal meeting situation. I believe the confidentiality of the platform assists people in having confidence to put their view/concerns/feedback forward.
CONSI don't have any cons regarding the software, the implementation was easy, there was plenty of support during this process.
Reason for choosing Teamgage
N/A
Vendor Response
Hi Fiona! Thank you so much for your feedback. We really appreciate you being a customer and helping to share the word about us. It's awesome to hear that Teamgage is helping you to improve your team engagement. We're working hard to make it even better!
Replied May 2021
Ron
Packaging and Containers, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Teamgage Pilot with Senior Sales Leadership Group
Teamgage has been a positive addition to our management system. It is critical that the leader of the team takes full ownership of the process and creates a safe environment for open discussions and feedback.
PROSThe process creates a forum that facilitates discussion about business in a very different way than a traditional team meeting or WIP would run. The discussion we have during our Teamgage sessions are free flowing and not structured. Team members are more open to provide feedback and provide suggestions, and the thing I love is the discussions build on ideas.
CONSBeing able to prove the team with access to all of the historic feedback and actions, so that collectively we can track our progress.
Reason for choosing Teamgage
We are in final stages of a pilot program.
CRAIG
Construction, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Organisational Culture and Development
Through Teamgage we are increasing engagement across the entire business, giving everyone a voice and the ability to contribute to the growth of the business as well as positively add to our working environment. We are able to capture ideas and feedback from everyone, and through Teamgage it is assisting our next line of leaders to develop confidence by running meetings, taking feedback, answering questions and building accountability through taking action from feedback received.
PROSIntegration was seamless and quick, the features allow us to have effective team meetings when presenting and discussing results without preparing anything else and customer support with Teamgage is timely and professional.
CONSThere were minor things that we noted initially and all ideas and suggestions were welcomed and encouraged, there wasn't anything we didn't like as such.
Vendor Response
Thanks for leaving our business a 5-star rating, Craig. It's truly appreciated! We'll make sure we pass your kind words along to our team, who we know will be delighted to read your comment.
Replied May 2021
Gary
Insurance, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Cultural & Engagement
As an engagement tool driving improvement through discussion and feedback its been front and centre of what we do on a monthly basis. Now that >50% of our staff are remote workers this tool has assisted us in getting valuable feedback with tenure split being excellent way of tracking how our newer staff are coping with remote work, systems and process changes.
PROSThe software is easy to use, quick and visual. Gives people an opportunity to give feedback and it's anonymous. Very nimble and easy to make changes with the Teamgage team.
CONSIntegration was straight forward. If you have a complex Org chart there is a need for some time to get the structure right. However have found Teamgage really flexible and willing to assist. Takes a bit of time to get your head around the results are rolling results rather than monthly results, its more about the trends rather than a fresh start every month. Need to move away from the thinking its just another survey, its much more than that, its a tool that will drive culture and open up dialogue with your staff.
Vendor Response
Thanks for supporting our business, Gary! We're happy to hear that Teamgage offered you the appropriate support and flexibility to get you the right structure for your team. In structures where team membership change is frequent, we have functionality allowing team members to pick their team as well. We really appreciate the feedback.
Replied May 2021
Caroline
Government Administration, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
A government agency perspective of Teamgage - 1 year on
We had a siloed team with very low wellbeing scores which were compounded further by COVID and work from home . At this time our agency wellbeing scores sat at around 30 percent. One year on, after using Teamgage regularly on a fortnightly basis, with a focus on achieving our agreed actions by the next meeting, our Teamgage wellbeing skills grew to and now sit at 75 percent. We generally have 100 percent completion rate too. The agency is currently going through a restructure which may or may not fix the low overall wellbeing scores, but our team wellbeing and productivity is the best it's ever been because there is a sense of problem solving and collaboration to improve things.
PROSActions Comments The prompts to help the facilitator get the team speaking the charts
CONSYes, each meeting we had a person say they hadn't entered the score but it said it had 100 percent participation - not sure if we are missing the way to select the weeks but we really worry there is something a bit out on the
Reason for choosing Teamgage
We chose Teamgage because it was the most simple tool we found to both administer and use - it was a pleasure for us to set up and facilitate in meetings and was a cinch for the team to actually fill out and use. The ease of use meant the tool was able to feature less prominently than the conversations themselves. We actually had the conversations we needed to have.
Sriram Kumar
Government Administration, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Teamgage
Its very user friendly and can easily get the pulse of the team.
CONSBetter flexibility and it would be good great if we can integrate with other apps like Powerbi
Vendor Response
Thank you so much for the positive review, we are glad you are enjoying the product! We also have some good news - integrations with PowerBI is indeed possible with Teamgage! Simply reach out to support and we'd be happy to assist you in getting it up and running.
Replied November 2023
Nicci
Insurance, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Allianz Review
The benefit of Teamgage is we are able to keep up to date with our ever changing environment by also knowing our staffs thoughts and opinions on key topics impacting he business. Honestly my favourite parts are the Dashboard and Meeting launch functions, these make use super easy and extremely user friendly for the technology challenged staff it really ensure all skill levels can use this tool.
CONSNone at this stage as at present it meets all need we require and suits our business
Vendor Response
Thanks for leaving our business a 5-star rating, Nicci. We're super excited to see Allianz making the most of our product. It truly means a lot to our team!
Replied May 2021
Juliette
Telecommunications, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Teamgage - BAI Communications
Excellent, I am very mindful that you only get out what you put in, and unfortunately I have not had enough time to put effort into how we utilise the program. I am hoping to change that for 2022 and form an even stronger stakeholder relationship with Teamgage leaders to reap the full benefit of the product.
PROSWe utilise the pulse surveys on a bi-monthly basis. We get strong participation due to ease of use of the platform. It is easy to customise and the assistance we receive when asked from our account managers is excellent.
CONSHaving not set up the platform from the outset, I have found it slightly difficult to understand how it had been built in terms of different teams having differing scorecards. The platform it's self is simple, however there is also a lot of manual manipulation of data to make sure it stays up to date. An integration or feed of employee changes (starters/leavers) etc would be an excellent upgrade for us.
Reason for choosing Teamgage
Teamgage was in place prior to my engagement with the product
Julia
Information Technology and Services, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2021
We are Teamgage fans
Teamgage gives us a fast way to engage with all staff and understand what's going on. Managers of teams who pay attention to what their people are thinking and feeling are managers who achieve better business results, and Teamgage provides the format to do it. Its also easy to implement and use ongoing.
PROSAllows us to achieve better business results
CONSWe maintain user data with a monthly upload. Would also like the option to make updates directly ourselves but this seems to be less preferred by the helpdesk so we have stuck with upload option. It probably saves us time but means we cannot fix smalls things quickly ourselves. Note help desk is very responsive so its fine.
Vendor Response
Hi Julia! We're really appreciate your feedback and we're glad that our software is allowing your team to achieve better results. One of the features Teamgage is the ability to manage the small changes yourself. We've already been in contact with your team and they have already made their first update!
Replied June 2021
Steph
Government Administration, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Ease of deployment and use
Our challenge is more of an internal one. Increased leader focus on holding regular team meetings to discuss the results and work with teams to action plan, to ensure the completion rate continues - employees see there is action from their feedback.
PROSThe system is quick and easy to use and therefore employee take up in completing the regular survey was relatively simple. It has empowered our leaders to have meaningful check-ins with their teams and make positive adjustments that can positively impact employee engagement. It helps keep your finger on the pulse of employee sentiment.
CONSIt required quite a bit of internal resource in the initial set up of the structure.
Reason for choosing Teamgage
Usability Ease of deployment More sophisticated features
Vendor Response
Hi Steph! Thanks for leaving us a 5-star review. It means a lot to our team that you're making meaning of our tool. We are working to do more automation as part of our initial setup and look forward to announcing this soon.
Replied May 2021
Anna
Information Technology and Services, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Timely & Easy to Use!
Teamgage allows our organisation to gain real time feedback as to how our employees are feeling. We no longer need to wait for the yearly engagement survey results to get an understanding of the sentiment within the organisation. It allows our leaders to address concerns or ideas quickly. The system is also very easy to use & the reporting clear.
CONSConsistent upgrades have addressed my concerns with the software.
Vendor Response
Hi Anna! Thank you so much for leaving us a 5-star review. We really appreciate you being a customer and helping to share the word about us.
Replied June 2021
Luke
Higher Education, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Simple, intuitive and powerful product
Tool is easy to use, easy to implement and Teamgage provide fantastic customer support all the way through.
PROSThe ease of use for staff that need to fill it out each cycle - it is critical there is the lowest barrier possible to it being filled out - Teamgage can be filled out in less than 30 seconds
CONSNothing springs to mind - the ongoing improvements of the product have been fantastic. The integration with MS Teams being a key one.
Vendor Response
Hi Luke. This review made our day! We are grateful for your kind works and glad to hear that you're making the most of our integration with Microsoft Teams. Thanks once again!
Replied May 2021
Babu
Electrical/Electronic Manufacturing, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed September 2023
User-friendly tool to obtain team's feedback
Advantage was in getting the team to open up for discussions of challenges or issues and all pitching in to evaluate and address what can be done to fix those issues.
PROSTeamgage's dashboard, Weekly comments, notification features, recording of actions.
CONSAmbiguity with the questions and constraint or difficulty in the setting up of questions.
Luisa
Government Administration, 1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
DPIE Housing & Property Review
Fantastic. The Teamgage support team always go over and above each and every time we need help. I am never turned away, rather supported and provided information whenever I need it.
PROSEasy to use, configurable, able to easily draw data out, simple and efficient.
CONSThere isn't much to fault on Teamgage. The only thing that springs to mind is being able to download the benchmarking report into a jpg. or pdf file. At the moment I take a snip and share this. Not a major issue.
Reason for choosing Teamgage
I am not sure.
Vendor Response
Thanks for your feedback, Luisa! We love to hear that your team is getting the most out of Teamgage. The option to download our Benchmarking report is due for release this quarter. Stay tuned!
Replied July 2021
Jon
Government Administration, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Teamgage review - Jon Doyle NSW Treasury
I have found the experience with Teamgage to be positive. The standout for me has been the fantastic ongoing support from [SENSITIVE CONTENT] in the support team who goes over and above always responding quickly and getting things done>
PROSit is easy to use and web based making it easy to access a use
CONSi would like to be able to tailor the output reports to meet my needs
Michael
Information Technology and Services, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Teangage First 12 months
Data from answers to the questions allows us to track engagement and captuirng comments provides good inisghts and themes we can act on.
PROSCaptures data that we can trend and analyse
CONSWould be good to find a way to "highlight" the monthly submission request, especially for a team which spends more time on client sites (and their emails).
Andres
Non-Profit Organization Management, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2022
In a friendly environment, a friendly software
It has helped me to recognize my team's advantages and multiple changes
PROSIt is easy to use, quick, and you can express your opinion freely
CONSIt does not let you go to details, which is useful for analysis but not deep enough
Rosie
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Great technology and great partnership
What has been so valuable has been the responsiveness of the Teamgage team - whether we had a technical question about set up, sort advice on a specific question we wanted to use or we wanted a coaching session for Managers.
PROSTeamgage has been so easy to use for our team and integrates with our existing systems like Teams so it has not meant anyone having to have yet another log in or software.
CONSWe would love to see how Teamgage could integrate with Monday.com which we use for project planning.
Joan
Philanthropy, 201-500 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Enabling team accountability
Teamgage has been very easy to work with from day one. Must also add that [SENSITIVE CONTENT] has worked with us to implement, trained everyone and been available whenever we need her. She has been outstanding - Thanks [SENSITIVE CONTENT]!
PROSVery user friendly and easy to review with the team. Love the look of the dashboard!
CONSOur internal systems needed some modification but that was not an issue with Teamgage.