ThrivePass

RATING:

4.7

(97)

About ThrivePass

ThrivePass is a benefits administration solution, which assists businesses with employee enrollments, reimbursements, pre-tax accounts, health plans and more. Organizations can set up budgets and funding frequency to one-time, quarterly or annually according to requirements. ThrivePass allows enterprises to manage Consolidated Omnibus Budget Reconciliation Act (COBRA) and retiree billing benefits from within a unified platform. Employees can view balances and recent transactions for pre-tax accounts, submit claims with supporting documents, request reimbursements, pay bills and handle debit cards. Additionally, administrators can create divisions and classes, configure benefit plans and access reports to gain insights into staff members' engagement and spending trends....

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ThrivePass Pricing

Contact ThrivePass for pricing details.

Starting price: 

$0.55 per month

Free trial: 

Not Available

Free version: 

Not Available

ThrivePass access health benefits

ThrivePass Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ThrivePass

1 - 5 of 97 Reviews

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great tool for managing our wellness perks

PROS

Easy to use as an end user; for products/services that aren't listed easy to submit a receipt for reimbursement; quick/easy! On the admin side easy to manage integration with our HRIS, awesome customer service (super responsive!), and no complaints from our employees which is always a good sign

CONS

Nothing comes to mind in terms of cons!!

Wanda

Non-Profit Organization Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Using The Thrive Pass Service and App

My experience has in most cases been good. I have had a couple of my expenses not approved so if I have a question, I send it to the help desk first to make sure it is an eligible expense.

PROS

It is an employee perk I can use and is available at any time including emergencies.

CONS

You will be taxed significantly on the disbursements. I have used it only in emergency situations, like an unexpected car repair.

Rachel

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2018

The website has wonderful information, but it is not easy for staff to navigate to it.

Tracking of the wellness activities, ability to on and off-board and many wonderful FAQs.

PROS

The ability to add and remove staff before their start or end date. The ability to have the items in our Wellness Platform tailored to our needs. Very individualized. Staff is very helpful when the software is lacking.

CONS

Our platform can't get all our choices visible on one screen. This causes confusion for staff. The Marketplace is not intuitive, I get many questions about what can be used.

Tonya

Computer Software, 5,001-10,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

2024 ThrivePass

Overall, I'm highly satisfied with the service.

PROS

I like the products offered and ease of reimbursement.

CONS

Overall, I'm highly satisfied with the service.

Anonymous

10,000+ employees

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Easy to use

We use Wellness allowance reimbursement for team members. Extremely easy.

PROS

It's a vey simple process. Really nothing to describe, enter name, sum and upload the proof of verification. Done. They come back very fast usually.

CONS

nothing really.