Easy to use as an end user; for products/services that aren't listed easy to submit a receipt for reimbursement; quick/easy! On the admin side easy to manage integration with our HRIS, awesome customer service (super responsive!), and no complaints from our employees which is always a good sign

Nothing comes to mind in terms of cons!!

My experience has in most cases been good. I have had a couple of my expenses not approved so if I have a question, I send it to the help desk first to make sure it is an eligible expense.

It is an employee perk I can use and is available at any time including emergencies.

You will be taxed significantly on the disbursements. I have used it only in emergency situations, like an unexpected car repair.

Tracking of the wellness activities, ability to on and off-board and many wonderful FAQs.

The ability to add and remove staff before their start or end date. The ability to have the items in our Wellness Platform tailored to our needs. Very individualized. Staff is very helpful when the software is lacking.

Our platform can't get all our choices visible on one screen. This causes confusion for staff. The Marketplace is not intuitive, I get many questions about what can be used.

Overall, I'm highly satisfied with the service.

I like the products offered and ease of reimbursement.

Overall, I'm highly satisfied with the service.

We use Wellness allowance reimbursement for team members. Extremely easy.

It's a vey simple process. Really nothing to describe, enter name, sum and upload the proof of verification. Done. They come back very fast usually.

nothing really.

The variety of books available to help with well being

Ease of finding where products available through ThrivePass can be found.

Easy use. lots of reimbursement options.

The mobile site is not the most user friendly.

I was sure there were going to be issues connecting my already existing gym membership information to Thrive and having everything still get paid out correctly, especially since the amount my company gives to Thrive is less than what I pay monthly. However, all I had to do was enter some basic membership information into Thrive and account information, and everything was paid out correctly on the first try. This makes it really easy to use benefits reimbursements the company is giving.

I'm only using it for one benefit right now, so I haven't played with it a ton outside of that one benefit, but I have come across no issues so far.

Annual $350 employee reimbursement program

I am good with the program as is. NO suggestions.

Ease of use. I think that it is great how quickly it arrives

Some of the lack of variety. But I think it might be customizable.

Super easy to submit and receive reimbursements for eligible wellness services and products.

Would like to choose from more of a variety of wellness products and services in the marketplace.

We like the variety of the Marketplace and the fact that ThrivePass is constantly looking for new and innovative ideas to add to the Marketplace.

There are a few glitches that need to be worked out on the app. However, ThrivePass is working to resolve the issues.

I have never really had any "hiccups" with Thrive Pass. All reimbursements have been smooth and adjustment needed from my end have always been explained great.

That my company contributes to this for us and the multiple selections we have to chose from.

Did not see areas like work equipment such as work boots, work apparel, safety equipment, i.e. safety glasses, vest etc. Not sure if there is a reimbursement for work boots?

Intuitive and easy to use. I add new hires to Thrivepass at least every 2 weeks and no one has any issues using the platform.

Great

First, I uploaded an incorrect file for reimbursement. The Thrive Pass support team reached out immediately to assist. They were great to work with. Highly recomend!

I don't have anything to sure that is negative about the software!

I get reimbursed for my fitness center membership within just a day or two of paying for it!

It's simple to use and it does what it's supposed to do!

I do struggle a bit trying to find how many times I have checked in for the current month.

They always provide prompt responses and are very prompt with their reimbursements. I will continue to use them for my events.

More events that I can sign up directly through Thrive, and possibly bigger discounts for going through Thrive.

The best part is the support service, [SENSITIVE CONTENT HIDDEN] was a pleasure to deal with.

Easy to use and friendly support service.

I don't have any cons to say about ThrivePass.

Our HR person is in a much better mood.

Easy enough even I could get through the process without pulling my hair out.

Choice of vendors in the drop down was very limited

It's a nice benefit that seems to have a positive impact on company morale as more people use it.

It is easy to send in receipts for past health related expenses to be billed back. That function is probably the nest thing about TrivePass

It is hard to get started and to remember to use it every month. There are a limited number of gyms that are on it in my area that would allow for a automatic recurring charge so I have to remember to add my expenses manually every month.

Customer service was very good! My question was answered in a timely manner and with a proven solution. Very kind!

Easy to use, good graphics. I am a user so don't have any integration to our system experience.

The software was fine for what I needed.

It is easy to use and the offerings are clearly categorized and labelled. The existing partnerships cover a lot of different categories and the assistance provided by the ThrivePass team when a new partnership is requested is very helpful.

This gives us money for being healthcare workers and makes us feel appreciated

The specifics of purchases and how some purchases doesn't apply to the program even though it makes sense

I used Thrivepass to request reimbursement for eligible fitness spending. I was able to complete reimbursement paperwork online, in a few minutes, and did not need to contact the vendor for a receipt . I could verify by documenting credit card charges. The software was quick and easy to use and simplified the reimbursement process.

Good customer service

It's a great idea. There is a website to go to.

Not easy to log visits. Should be on front page and easier and more obvious to log gym visits. Also possibly an App with an easy way to log Gym visits.