All Timesheet Mobile Reviews
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Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Our experience has been very good
Benefits are it fits our needs better than the previous software we were using. I like all of the features offered, and it's worked well to this point.
PROSEasy to use software that allows us to geo fence customer properties, which makes it easier for employees to log in and out of the system. Integrates with QB which is a definite plus.
Hailey
Architecture & Planning, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Perfect Program for Off site work
Overall our experience has been great. We've been able to manage hours worked, jobs scheduled, locations of job sites and much more
PROSTime sheet mobile Is perfect for our business since we have alot of work out of the office. employees can track their time from their phones, request changes, check scheduling etc. We all love it here.
CONSI cant think of anything I dislike about timesheet mobile. its easy to navigate and I haven't had any issue during the 2 years I've used it.
Amy
Used free trial
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed December 2016
Very Frustrated
A number of things. 1. Any reported problems are dismissed at "syncing issues" and never actually addressed or fixed, so I just quit calling. 2. Customer service seems empathetic when I call, but nothing gets done. I have asked for a feature to be updated for a year now and all I get is "it's in the queue." and "how much of a deal-breaker is it?" Seriously? And then I never hear from anyone again. Nobody EVER follows up on problems I have reported. 3. I asked for training on the new interface and made an appointment to do so. The person with whom I was to train blew off the appointment, so I never received that training, that day or ever. They never called to reschedule. 4. The phone numbers for employees DO NOT sync from QB to TSM. I must manually enter them to get their apps to work. 6. The battery draining this app does...the GPS is out of the question to get accurate punches, so the fencing is useless, which is one of the reasons I bought the service. 5. Every single pay period I must go in and adjust times and delete double entries and otherwise make things legible for my accountant to read. This does not help me. Overall, I have become more and more frustrated with this app. I am switching as soon as I can.
Vendor Response
This reviewer was running an obsolete version of our software and did not wish to use our latest version that addressed these concerns 2 years ago.
Replied April 2017
Norman
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2017
My limited use review
I have been attempting to use Timesheet mobile for the past 30 days, but have found that the program has not been consistent on the way it opened each day, some days I could go into the manager section to punch in my crew and some days I had to use My TSM. This section was also non consistent and some days it took up to 30 minutes to punch in 3 men. I used to be able to punch in the men under the manager section and go into MyTSM to correct time cards if need be. Yesterday I could not get into the My TSM section to change job numbers when the men changed jobs. Last night I forgot to punch out the men, so I did it this morning when I got to work, but again this morning, I cannot get into My TSM to correct e time cards. If the Admin Assistant has to do all the corrections for the entire company, this program is more labor burdened that paper time cards. Thank you
CONSIt does not work consistently and is very time consuming on the job sites trying to figure out what is required to punch in the crew each morning. Some mornings it took up to 30 minutes, then I had to go back into time sheets to correct start times.
Betsy
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
Good product, great customer service
Software is easy to use and is a helpful in keeping track of the movement of our maintenance staff and for recording hours worked.
CONSSometimes where there is a update, there is a slight glitch in the application that causes problems for my guys in the field.
Maggie
Wine and Spirits, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Timesheet Mobile---making timecards a thing of the past
I love that I can clock in and out from the convenience of my phone. Some days I work from home, so it's great that I don't have to email my boss to track my hours or try to remember to edit them the next day. Also, on the rare occasion that I get to work before the keyholders are there to open the office, I am able to clock in from my phone and start my work, without being penalized for some one else's tardiness.
CONSI can't think of too many cons. The clock in/out aspect can sometimes be wonky, i.e. sometimes I get clocked in twice when I'm actually trying to clock out, which adds a step more for my payroll administrator.
Troy
Hospitality, 11-50 employees
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Best investment we've made
Before timesheet, we relied on verbal confirmation of hours worked. Sometimes people are people and don't tell the truth. Well, it would catch us when a client would call about the bill and say, 'Sara wasn't here until 3 pm, I came home at 2:30 and she was gone!' - ARG! - that made us crazy, but there was no way to tell when they arrived or left a job site. UNTIL Timesheet Mobile - I know this may sound like a commercial but it's not. Timesheet has completely changed our management's confidence about the punctuality of staff and the duration of job tasks. We're about to set-up the downloading of a file of the days 'punch's' so we can in one fell swoop import them into our Filemaker Pro solution and have all in's and out's 'automatically' entered. I just cannot say enough about the software AND the company. I've called numerous times and they have always been there and even taken a couple of suggestions about the smartphone app! - hands down. - Just Great!
PROSeverything
Mimi
Facilities Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Amazing useful app!
We can track our employees and we know what to charge our customers. We can also calculate travel time and revenue. The customer service at Timesheet Mobile is phenomenal.
PROSthis app is easy to use, the dashboard is user friendly and it has many different possibilities. You can adjust different options for different employees. The reports are clear. Also the geofencing is a major plus.
CONSthere is nothing that we don't like about this app
Vendor Response
Hi Mimi, Thank you for the 5 star review! Glad to hear Timesheet Mobile is helping your company manage your mobile workforce. Thanks again, Timesheet Mobile Team
Replied May 2019
Christopher
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Project Manager
Timesheet Mobile is a true business partner that is flexible and responsive to our needs. Their software has enabled us to become more efficient, more aware and better prepared for our work week. The monthly savings is just the cherry on top. Thank you Timesheet Mobile!
PROSThe Geo Fence and Scheduling
CONSTimesheet mobile has enhanced how we do business on so many levels I don't really have anything to say about the least part of this program.
Zohair
Construction, 51-200 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed September 2018
Timesheet mobile is a good tool for tracking hours for a team/ individual or a consultant.
It can be controlled by the admin or any individual within the organization based on access granted. Its can be linked to calendar. It organizes and generates systematic reports with can be help for maintaining the record. Also helps when linked with payroll externally. Timesheets generated by a admin can be controlled for different projects.
CONSIt limits its use to timesheet. For many other software like CMIC it is one of the features of many. For big organizations it might serve the purpose.
Lidia
Management Consulting, 201-500 employees
Used daily for free trial
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed April 2017
Easy to use!
Personally I would like to see some more options/ selections. I and have submitted my request to my corporate office. I'm not sure of the progress on this. I will get with my corporate office about it.
PROSEasy to use.
CONSSometimes it does not work. Freezes and kicks' you out frequently.
Arnold
Construction, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2018
Great tool and software for timesheet entry
Timesheet mobile is a great way to manage timesheets online and go paperless.
CONSthe interface could be better, but navigating the app isn't that hard.
Vendor Response
Hi Arnold, Thank you for the nice review! We just released our redesigned User Interface and it is really nice. Keep the feedback coming and help us make Timesheet Mobile the best solution for workforce management. Timesheet Mobile Team.
Replied December 2018
Cathy
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2017
So far it has been very positive
The ability for our field employees to accurately record their time and to be able to monitor and review their time. No need to print out spreadsheets for the managers to review it can all be done on line reducing the amount of time spent by all on time cards.
PROSHow easy and user friendly it is and how little training of our employees was needed to use the application.
Vaibhav
Construction, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2018
Good light software with big on functions
Most important part of this software is mobility. Making people to do time sheets is most difficult task. Working professionals do forget to get the time sheet done, as its a task where actual laptop or a computer is needed, this software gets rid of it all and time sheet could be done in matter or seconds. Highly recommended for all business types
CONSSome times GPS tag doesn't work as intended. May be due to poor coverage or may be due to software code. But this happens 1 in 1000 times, which is pretty much negligent
Vendor Response
Hi Vaibhav, Thank you for the 5 star review and for recommending Timesheet Mobile for all businesses! Timesheet Mobile Team
Replied December 2018
Jimmy
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Easy to set up and understand with the functionality that we need
Don't have to manually track time
PROSGeofence alerts and notifications when someone crosses a fence. However it would be cool to auto check in or checkout of a geofence
CONSUI is a little dated and hard to manoeuvre and I would like to see if it will automatically checkout or check in on entering a geofence
Juliano
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2017
It prompt my enployees to check in blocks before they arrive, sonis not so accurate
Makes easier to do accounting and payments for my employees, and keep them in check supposdely but i have my doubts.
CONSI am paying more than before as a business owner, i am not sure that is worth it, as the software is not so accurate. I might go back to my old system
Yulia
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
convenient and simple at its finest!
The promptness from the notifications provided by the app.
PROSThe notifications to punch-in once you arrive within a certain mile-radius of work. Keeps the employees on-time for work.
steve
Real Estate, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
Good Value
Good value in capturing time sheets and employee locations. Integrates well with QuickBooks Desktop.
PROSgeofencing job sites
CONSCould have easier scheduling.
Shauna
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2017
The software is not performing as promised. Support does not get back.
ability to tack employees. Appreciate all of the features that are offered and promised. See great potential to make administration more accurate and efficient.
CONScan't record notes and fences are too large. The product does not fulfill the marketing promises and support is either non-existent or inflexible.
Juan
Automotive, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed July 2019
Easy to use
Simple interface and it is easy for my employees to log time.
CONSSomewhat basic features. Nothing terribly fancy.