All WorkMotion Reviews
1-25 of 38 Reviews
Sort by
Daniel
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
A straightforward process!
The onboarding process has been very simple and straightforward. I wish more companies used this product!
CONSI didn't have any issue with the software. The only very minor downside is that they added a document to my process and I had no notification to let me know.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed February 2023
Great solution for simplifying remote working & borderless EOR hiring
Overall, I can recommend WorkMotion as a great remote working solution, and to hire the best talent from almost any country worldwide without the need for a local entity.
PROSI used WorkMotion to relocate from Germany to Malta and keep working remotely for my German employer. The process of switching from a German contract to a Maltese contract was easy and straightforward.WorkMotion works with a local EOR partner in Malta to ensure that everything is done according to local employment laws, whilst also ensuring that company policies from the host (where the local laws permit) are maintained. WorkMotion also offers country-based employment guides for an overview of local employment laws and legislation.
CONSUnfortunately, the communication regarding the new employment contract as well as local labor rules and regulations was inefficient and slow. This delayed the onboarding process. The issue was that there are many entities involved in the communication process including the hired employee, WorkMotion's onboarding specialist, the hosting company, and the local partner in the country of employment. Answers regarding specific questions were also ambiguous and required further clarification, which further delayed the onboarding process. This is an area that needs improvement.
Anonymous
51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2022
With WorkMotion's WorkDirect, you have a serious risk of not actually getting your staff paid
For two months I have been trying to get staff paid with WorkDirect service. It is not possible to get staff paid so far and I get no response or solution from Workmotion CS team. Their CS would like to however "capture sentiment of our collaboration and align on future goals" but not so critical to get my staff paid.
PROSThe WorkDirect model is a differentiator why we chose WorkMotion. We use another - more reliable - platform for classical EOR.
CONS1. Customer service does not actually help to onboard your staff. If you get contracts signed and all info needed for the staff, they literally do not do anything to help you, they just leave things lie as is. 2. Customer service does not answer at all. Only way to get answers is to escalate. 3. End result, your staff will be not getting paid in time with WorkMotion's WorkDirect (I have not used their other service but considering points 1. and 2. above I will certainly not try them).
Reason for choosing WorkMotion
WorkDirect model provides some advantages over classical EOR.
Vendor Response
Hello, We're sorry to hear that you've had a bad experience with us. We can understand your frustration and would like to assure you that enhancing payroll and customer service are our biggest priorities at the moment. All employees hired through WorkDirect have an account on our platform and are welcome to reach out to us anytime whenever help is needed throughout their employment journey. However, WorkDirect also requires a higher degree of involvement and effort compared to WorkGlobal/EOR model which allows more flexibility and company branding. As for delayed replies, we're now using a system that handles all requests within a certain SLA as per urgencies. So going forward, this process will definitely get quicker and smoother. We hope you'll give us another chance! If you have any other concerns or if you'd like to talk to someone from our team, please contact us at support@workmotion.com. We'll do our best to solve all your queries. The WorkMotion Team
Replied November 2022
Christopher
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2021
Easy usability, great Customer Service - functionalities need improvements
So far it is a great tool & service we enjoy to use. Although some features are missing it helps us to make our international growth possible and easier.
PROSThe platform of WorkMotion is easy to use and helps us build a great connected remote-team in no time. It especially takes a lot of administrative work of the shoulders of HR departments and helps to make the process & statues visible with a well managed dashboard.
CONSSome features & functionalities are still missing to make the process more visible for all stakeholders.
Vendor Response
Hi Christopher, Thanks so much for sharing your feedback. We're glad to hear that WorkMotion has been able to help you to simplify the HR administrative work of managing a remote team. As for your comment about the missing features and functionalities, we really appreciate it. Our product team is continuously working on new features and improvements to our platform to further help companies manager all their international workforce and your feedback is very appreciated! Thanks for your support! Best regards, WorkMotion Team
Replied June 2021
Buket
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2021
Easy global employment
WorkMotion helped us in getting up to 10 employees on board in 8 different countries within 2 months and is key in our future internationalization strategy.
PROSEasy to use software, it does not take longer than 10 minutes to input new employees. I really appreciate the current status shown on the dashboard, which is something not all providers have. Also all relevant documents are uploaded and fully transparent process of invoicing. Account Management team is doing a great job and keeping up communication fully transparent, both to us and our future employees.
CONSSome processes with their partners need to be improved and speed up. Customer service is really helpful. I guess they need some more talents to support, as they are growing rapidly.
Reason for choosing WorkMotion
GDPR, recommendation
Reasons for switching to WorkMotion
We experienced insufficient support
Vendor Response
Hi Buket G, Thank you so much for choosing our services and taking your time to write us a review. We are glad that you are happy with our software and services. We are continuously improving our capacity so that we can better meet your demands in the near future. Thanks again for your trust and patience. Best regards, WorkMotion Team
Replied July 2021
Alvaro
Program Development, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Hassle-free employment solutions
The interaction between WorkMotion, me and my partner company has been very smooth. Also their customer care have been excellent every time I have needed it.
CONSFor Spain you still have to use a third party app for workday control
Joao
Sports, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Amazing platform for everything.
The customer support is quick, friendly and effective. The platform itself is well designed, easy to use and works wonderfully!
CONSNothing at the moment, as I said, very well done.
Mauricio
Computer Software, 5,001-10,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
I recommend to use WorkMotion
Everything went very smoothly and quickly. The management of my personal data and documents was sensational.
PROSEase of uploading all documents in my onboarding to the new company
CONSThe user interface is a bit simplistic, it could be improved a bit more, but it's ok for now.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Great HR platform
Exactly what you need is what you got, easy and natural UX that allow employees to keep track of the daily basis from anywhere remotely
CONSMaybe a native mobile app will improve some of the typical usages like requesting holidays
Anonymous
201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Great services that I would highly recommend
Very happy with my experience with them.
PROSI was recruited via the EOR (employer of record) model provided by WorkMotion to work remotely in Switzerland. The software was easy to use, the onboarding process went quite smoothly and WorkMotion staff were very helpful and responsive.
CONSSo far so good. No significant complaint from my side but it would be nicer if they could do the local law compliance check faster. It took some time for them to assess my profile.
Joschka
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed May 2023
Ok until off-boarding or circumstances where they need take action
Unfortunately very difficult to ensure a great employee experience. Do not recommend working with them if you want to ensure your employees have a reliable and great experience.
PROSPlatform is easy to use and has improved. Some parts of the product e.g. work direct still strange implemented, e.g. access to documents and payroll filings.
CONSSupport process is slow and contact person changes all the time, a lot of trouble with their payroll vendors (late filing, wrong filing, wrong refunds...), unreliable offboarding commitments, and wrong information for legal information (we checked with local lawyers afterward ourselves)
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2021
Worst customer service ever
Cool platform, user friendly interface but too many errors
CONSCustomer service is awful, they don’t respond to emails for weeks, their staff is very inexperienced with making lots of mistakes. These mistakes are not being corrected even after several conversations
Vendor Response
Dear client, We are very sorry to hear about your negative experience with us. WorkMotion is a start up that scaled significantly in a very short time period. We did not have the resources to respond adequately to you at the time. At present we have a fully dedicated customer service team with response turnaround time of 4 hours (max). We have also reached out to you several times to open a discussion and solve any problems that you may have encountered but did not receive a response. Having said that, we apologize that you had this poor experience and we would be more than happy to speak with you and discuss further. Please reach out to us at support@workmotion.com any time. Best regards, The WorkMotion team
Replied February 2022
Anonymous
11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
Bad service, wrong infos, late payment
Very bad, not worth the monthly handling fee
PROSService staff tried to be nice and professional, but mostly clueless
CONSWrong and belated informations from service. Communicating with service is like talking to a wall. You only get automated replies. Always wrong data about vacation days and sick leaves on their platform, very long rembursement processes for expenses. Payments on the latest possible date.
Reasons for switching to WorkMotion
new job, new company without Workmotion
Francisco Javier
Music, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great platafom easy to use and accurate
It's a joy to find everything quickly and when you face any trouble we have the tech support there
PROSAllows integration with third party, very easy to use and the response of tech support is accurate
CONSFor now is the best platform I've ever tryed related
Benjamin
Marketing and Advertising, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
All-in-one solution for global employment
Great experience so far. We have some qualified candidates that we wanted to explore hiring in the UK/Spain where we don't have a legal entity and WorkMotion helped us onboard them quickly and manage all painful - related HR administration tasks. Thanks!
PROSThe account executive supported us super fast with all our questions regarding local laws and policies. The transition was smooth and the platform was easy to use. They are professional and have shown great customer service.
CONSNo issue so far. Still have room for the platform to develop but they're working to launch new features and we're looking forward to it!
Misael
Consumer Services, 501-1,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Sales Manager
Easy to use and constant update. No need o logging in on daily basis.
CONSNothing I dislike. This has been very helpful on my onboarding.
Barbara
Consumer Goods, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Satisfactory experience
Good experience for onboarding
PROS- Document management- Vacation Management
CONSNa
Marica
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Smoothest user experience
Very pleasant, no complaints
PROS- No unnecessary clicks, minimal UI with well designed access to different views- Superb onboarding, clear steps, crisp flow- Great customer relations executives. Email communication has been carried out well.- Email notifications about system events
CONS- Email notifications could have more information. E.g. Leave application updates could mention the status that has changedNothing else, the software is great
Kristin
Automotive, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Good Experience over all
a great concept to hire on short term basis candidates who are still waiting for their work permit to start at the headquarters in the respective country.
PROSThe Product is easy to use and was also very fast implemented. The Contact Persons from the beginning were very friendly and proferssional.
CONSWe are still waiting for the Interface to the HR Tool Personio. That would be a very nice feature!
Harsha
Information Technology and Services, 501-1,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Great Platform !
WorkMotion has got a very nice model for people like me to work with remote teams.The app has a good intuitive user interface and the onboarding team did a great job to get me started with my journey with WorkMotion.
CONSSo far, i do not see any cons with the app.
Chris
Verified reviewer
Animation, 51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2022
Easy to use, but customer service could be improved.
I really feel there needs to be an accurate correlation between the WorkMotion and the studio you're joining. WorkMotion just wouldn't change the weekly hours in the clause to the correct one, and it really delayed the process. As a result, I had human resources from the studio write up an additional clause for me to sign. The whole thing was slowed down due to WorkMotion's rigid nature, and I feel they will have more issues with onboarding other people in future.
PROSVery easy to use and self explanatory. Not complex at all.
CONSJust too rigid in terms of rules, as the clause in the contract was different from what I had agreed with the main studio.
Pilar
Architecture & Planning, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Easy to use and useful platform
Best thing is the service itself, you can work for a company abroad having a proper contract on your country.
CONSSo far it has been easy enough. Direct contact by email to solve any questions
Ariane
Automotive, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Nice software
Clean interface Good overview Continuous development and new functions
CONSBetter overview of the payroll: When are the changes etc. needed for the payroll? When is the salary transferred?
monica
Pharmaceuticals, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
First impression is good!
The interface was good with adequate information per page, nice font and contrast. Short uploading times.
CONSNothing bad so far as I have only started with the platform.
Annalisa
Commercial Real Estate, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
Good experience. The use of the platform is very simple
Have a platform that allows managing employees from all over the wo
CONSI had some problems with the account registration that took a week to be solved.