All WorkMotion Reviews

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User Profile

Daniel

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

A straightforward process!

PROS

The onboarding process has been very simple and straightforward. I wish more companies used this product!

CONS

I didn't have any issue with the software. The only very minor downside is that they added a document to my process and I had no notification to let me know.

Anonymous

51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2023

Great solution for simplifying remote working & borderless EOR hiring

Overall, I can recommend WorkMotion as a great remote working solution, and to hire the best talent from almost any country worldwide without the need for a local entity.

PROS

I used WorkMotion to relocate from Germany to Malta and keep working remotely for my German employer. The process of switching from a German contract to a Maltese contract was easy and straightforward.WorkMotion works with a local EOR partner in Malta to ensure that everything is done according to local employment laws, whilst also ensuring that company policies from the host (where the local laws permit) are maintained. WorkMotion also offers country-based employment guides for an overview of local employment laws and legislation.

CONS

Unfortunately, the communication regarding the new employment contract as well as local labor rules and regulations was inefficient and slow. This delayed the onboarding process. The issue was that there are many entities involved in the communication process including the hired employee, WorkMotion's onboarding specialist, the hosting company, and the local partner in the country of employment. Answers regarding specific questions were also ambiguous and required further clarification, which further delayed the onboarding process. This is an area that needs improvement.

Anonymous

51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed August 2022

With WorkMotion's WorkDirect, you have a serious risk of not actually getting your staff paid

For two months I have been trying to get staff paid with WorkDirect service. It is not possible to get staff paid so far and I get no response or solution from Workmotion CS team. Their CS would like to however "capture sentiment of our collaboration and align on future goals" but not so critical to get my staff paid.

PROS

The WorkDirect model is a differentiator why we chose WorkMotion. We use another - more reliable - platform for classical EOR.

CONS

1. Customer service does not actually help to onboard your staff. If you get contracts signed and all info needed for the staff, they literally do not do anything to help you, they just leave things lie as is. 2. Customer service does not answer at all. Only way to get answers is to escalate. 3. End result, your staff will be not getting paid in time with WorkMotion's WorkDirect (I have not used their other service but considering points 1. and 2. above I will certainly not try them).

Reason for choosing WorkMotion

WorkDirect model provides some advantages over classical EOR.

Vendor Response

Hello, We're sorry to hear that you've had a bad experience with us. We can understand your frustration and would like to assure you that enhancing payroll and customer service are our biggest priorities at the moment. All employees hired through WorkDirect have an account on our platform and are welcome to reach out to us anytime whenever help is needed throughout their employment journey. However, WorkDirect also requires a higher degree of involvement and effort compared to WorkGlobal/EOR model which allows more flexibility and company branding. As for delayed replies, we're now using a system that handles all requests within a certain SLA as per urgencies. So going forward, this process will definitely get quicker and smoother. We hope you'll give us another chance! If you have any other concerns or if you'd like to talk to someone from our team, please contact us at support@workmotion.com. We'll do our best to solve all your queries. The WorkMotion Team

Replied November 2022

Christopher

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

Easy usability, great Customer Service - functionalities need improvements

So far it is a great tool & service we enjoy to use. Although some features are missing it helps us to make our international growth possible and easier.

PROS

The platform of WorkMotion is easy to use and helps us build a great connected remote-team in no time. It especially takes a lot of administrative work of the shoulders of HR departments and helps to make the process & statues visible with a well managed dashboard.

CONS

Some features & functionalities are still missing to make the process more visible for all stakeholders.

Vendor Response

Hi Christopher, Thanks so much for sharing your feedback. We're glad to hear that WorkMotion has been able to help you to simplify the HR administrative work of managing a remote team. As for your comment about the missing features and functionalities, we really appreciate it. Our product team is continuously working on new features and improvements to our platform to further help companies manager all their international workforce and your feedback is very appreciated! Thanks for your support! Best regards, WorkMotion Team

Replied June 2021

Buket

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed July 2021

Easy global employment

WorkMotion helped us in getting up to 10 employees on board in 8 different countries within 2 months and is key in our future internationalization strategy.

PROS

Easy to use software, it does not take longer than 10 minutes to input new employees. I really appreciate the current status shown on the dashboard, which is something not all providers have. Also all relevant documents are uploaded and fully transparent process of invoicing. Account Management team is doing a great job and keeping up communication fully transparent, both to us and our future employees.

CONS

Some processes with their partners need to be improved and speed up. Customer service is really helpful. I guess they need some more talents to support, as they are growing rapidly.

Reason for choosing WorkMotion

GDPR, recommendation

Reasons for switching to WorkMotion

We experienced insufficient support

Vendor Response

Hi Buket G, Thank you so much for choosing our services and taking your time to write us a review. We are glad that you are happy with our software and services. We are continuously improving our capacity so that we can better meet your demands in the near future. Thanks again for your trust and patience. Best regards, WorkMotion Team

Replied July 2021

Alvaro

Program Development, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Hassle-free employment solutions

PROS

The interaction between WorkMotion, me and my partner company has been very smooth. Also their customer care have been excellent every time I have needed it.

CONS

For Spain you still have to use a third party app for workday control

Joao

Sports, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Amazing platform for everything.

PROS

The customer support is quick, friendly and effective. The platform itself is well designed, easy to use and works wonderfully!

CONS

Nothing at the moment, as I said, very well done.

Mauricio

Computer Software, 5,001-10,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

I recommend to use WorkMotion

Everything went very smoothly and quickly. The management of my personal data and documents was sensational.

PROS

Ease of uploading all documents in my onboarding to the new company

CONS

The user interface is a bit simplistic, it could be improved a bit more, but it's ok for now.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Great HR platform

PROS

Exactly what you need is what you got, easy and natural UX that allow employees to keep track of the daily basis from anywhere remotely

CONS

Maybe a native mobile app will improve some of the typical usages like requesting holidays

Anonymous

201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Great services that I would highly recommend

Very happy with my experience with them.

PROS

I was recruited via the EOR (employer of record) model provided by WorkMotion to work remotely in Switzerland. The software was easy to use, the onboarding process went quite smoothly and WorkMotion staff were very helpful and responsive.

CONS

So far so good. No significant complaint from my side but it would be nicer if they could do the local law compliance check faster. It took some time for them to assess my profile.

Joschka

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2023

Ok until off-boarding or circumstances where they need take action

Unfortunately very difficult to ensure a great employee experience. Do not recommend working with them if you want to ensure your employees have a reliable and great experience.

PROS

Platform is easy to use and has improved. Some parts of the product e.g. work direct still strange implemented, e.g. access to documents and payroll filings.

CONS

Support process is slow and contact person changes all the time, a lot of trouble with their payroll vendors (late filing, wrong filing, wrong refunds...), unreliable offboarding commitments, and wrong information for legal information (we checked with local lawyers afterward ourselves)

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed October 2021

Worst customer service ever

PROS

Cool platform, user friendly interface but too many errors

CONS

Customer service is awful, they don’t respond to emails for weeks, their staff is very inexperienced with making lots of mistakes. These mistakes are not being corrected even after several conversations

Vendor Response

Dear client, We are very sorry to hear about your negative experience with us. WorkMotion is a start up that scaled significantly in a very short time period. We did not have the resources to respond adequately to you at the time. At present we have a fully dedicated customer service team with response turnaround time of 4 hours (max). We have also reached out to you several times to open a discussion and solve any problems that you may have encountered but did not receive a response. Having said that, we apologize that you had this poor experience and we would be more than happy to speak with you and discuss further. Please reach out to us at support@workmotion.com any time. Best regards, The WorkMotion team

Replied February 2022

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2023

Bad service, wrong infos, late payment

Very bad, not worth the monthly handling fee

PROS

Service staff tried to be nice and professional, but mostly clueless

CONS

Wrong and belated informations from service. Communicating with service is like talking to a wall. You only get automated replies. Always wrong data about vacation days and sick leaves on their platform, very long rembursement processes for expenses. Payments on the latest possible date.

Reasons for switching to WorkMotion

new job, new company without Workmotion

Francisco Javier

Music, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great platafom easy to use and accurate

It's a joy to find everything quickly and when you face any trouble we have the tech support there

PROS

Allows integration with third party, very easy to use and the response of tech support is accurate

CONS

For now is the best platform I've ever tryed related

Benjamin

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

All-in-one solution for global employment

Great experience so far. We have some qualified candidates that we wanted to explore hiring in the UK/Spain where we don't have a legal entity and WorkMotion helped us onboard them quickly and manage all painful - related HR administration tasks. Thanks!

PROS

The account executive supported us super fast with all our questions regarding local laws and policies. The transition was smooth and the platform was easy to use. They are professional and have shown great customer service.

CONS

No issue so far. Still have room for the platform to develop but they're working to launch new features and we're looking forward to it!

Misael

Consumer Services, 501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Sales Manager

PROS

Easy to use and constant update. No need o logging in on daily basis.

CONS

Nothing I dislike. This has been very helpful on my onboarding.

Barbara

Consumer Goods, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Satisfactory experience

Good experience for onboarding

PROS

- Document management- Vacation Management

CONS

Na

Marica

Computer Software, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Smoothest user experience

Very pleasant, no complaints

PROS

- No unnecessary clicks, minimal UI with well designed access to different views- Superb onboarding, clear steps, crisp flow- Great customer relations executives. Email communication has been carried out well.- Email notifications about system events

CONS

- Email notifications could have more information. E.g. Leave application updates could mention the status that has changedNothing else, the software is great

Kristin

Automotive, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Good Experience over all

a great concept to hire on short term basis candidates who are still waiting for their work permit to start at the headquarters in the respective country.

PROS

The Product is easy to use and was also very fast implemented. The Contact Persons from the beginning were very friendly and proferssional.

CONS

We are still waiting for the Interface to the HR Tool Personio. That would be a very nice feature!

Harsha

Information Technology and Services, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2023

Great Platform !

PROS

WorkMotion has got a very nice model for people like me to work with remote teams.The app has a good intuitive user interface and the onboarding team did a great job to get me started with my journey with WorkMotion.

CONS

So far, i do not see any cons with the app.

User Profile

Chris

Verified reviewer

Animation, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed December 2022

Easy to use, but customer service could be improved.

I really feel there needs to be an accurate correlation between the WorkMotion and the studio you're joining. WorkMotion just wouldn't change the weekly hours in the clause to the correct one, and it really delayed the process. As a result, I had human resources from the studio write up an additional clause for me to sign. The whole thing was slowed down due to WorkMotion's rigid nature, and I feel they will have more issues with onboarding other people in future.

PROS

Very easy to use and self explanatory. Not complex at all.

CONS

Just too rigid in terms of rules, as the clause in the contract was different from what I had agreed with the main studio.

Pilar

Architecture & Planning, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Easy to use and useful platform

PROS

Best thing is the service itself, you can work for a company abroad having a proper contract on your country.

CONS

So far it has been easy enough. Direct contact by email to solve any questions

Ariane

Automotive, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2022

Nice software

PROS

Clean interface Good overview Continuous development and new functions

CONS

Better overview of the payroll: When are the changes etc. needed for the payroll? When is the salary transferred?

monica

Pharmaceuticals, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

First impression is good!

PROS

The interface was good with adequate information per page, nice font and contrast. Short uploading times.

CONS

Nothing bad so far as I have only started with the platform.

Annalisa

Commercial Real Estate, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2022

Good experience. The use of the platform is very simple

PROS

Have a platform that allows managing employees from all over the wo

CONS

I had some problems with the account registration that took a week to be solved.

Showing 1 - 25 of 38 Reviews